The least Reliable Phones From Apple, Samsung & Google

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  • Опубліковано 20 жов 2024
  • "There's a service programme for that."
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КОМЕНТАРІ • 616

  • @robsquared2
    @robsquared2 4 місяці тому +1055

    At least the note 7 was a reliable source of memes.

    • @katkatthecat
      @katkatthecat 4 місяці тому +37

      Samsung took “Flame Wars” literally with the Note 7.

    • @thewubmachine840
      @thewubmachine840 4 місяці тому +5

      also the most is the Toyota Petal for engine reving Recall

    • @SDRIFTERAbdlmounaim
      @SDRIFTERAbdlmounaim 4 місяці тому +10

      + a source of extra work for nurses and skin specialists 😂

    • @techguy3236
      @techguy3236 4 місяці тому +11

      The Samsung Galaxy Note 7 was fire.

    • @y0uCantHandle
      @y0uCantHandle 4 місяці тому +4

      I love how it was used as a grenade in one particular fps

  • @TtechA-ml2ju
    @TtechA-ml2ju 4 місяці тому +388

    We consider the note 7 as a "blast from the past"

    • @Peugeot308_2.0hdi
      @Peugeot308_2.0hdi 4 місяці тому +5

      My mom lost her iphone 4 at the river but found it after 5 minutes, works until today.
      Dads and my 5s got that common fault with no power, i changed 3 times the battery, then got the se 1. There was no issues with.
      My dads and brothers iphone 7 got that loop disease. My 7 plus works fine, no issues, same as our iphone x and my xr.
      So the iphone 5s was the worst iphone.

    • @CanadianBakin42O
      @CanadianBakin42O 4 місяці тому +1

      100th like

    • @wordsmith451
      @wordsmith451 4 місяці тому

      ​@@CanadianBakin42OWow, that's really interesting and relevant now 🤡

    • @angelvr696
      @angelvr696 3 місяці тому +1

      💀🔥🔥🔥🤯

    • @AustinShaw-v5i
      @AustinShaw-v5i Місяць тому +2

      It was the hottest phone of the year

  • @thelightbrigadef4172
    @thelightbrigadef4172 4 місяці тому +343

    They even called the note7 timebomb. Even with completely power off, the battery still reacts uncontrollably.

    • @Kalvinjj
      @Kalvinjj 4 місяці тому +12

      in fact I've had pretty bad experiences with stored Li-Ion cells. Let 'em get too low (and they'll drop capacity faster if stored at low charge) and it will eventually turn into the famous spicy pillow. A battery in a device that has some kind of soft power on button (I mean no switch to cut off the battery entirely) will surely eat it's charge through years, even if fully powered down, and this problem is then just waiting to happen.

    • @ventilate4267
      @ventilate4267 4 місяці тому +15

      ​​​@@KalvinjjThe funny thing is that I think most spicy pillows are formed from keeping it plugged in too often

    • @Kalvinjj
      @Kalvinjj 4 місяці тому

      @@ventilate4267 Weirdly I've never seen that case, I've always charged my phones overnight so it's always a ~8h plugged in and none bulged other than some Aliexpress weird battery that was installed badly to begin with and pressing against some stuff on the board.
      Then again Li-Ions are temperamental beasts that sure do complain loudly when they get mad, so won't be eliminating any possibilities.

    • @sihamhamda47
      @sihamhamda47 4 місяці тому +7

      @@Kalvinjj Actually the phone uses a few miliamps per day when completely powered off just to maintain the real time clock. That's why "charge your phone's battery to 50-60% once every 3-5 months if not used for very long time" is so important to maintain the battery from getting overdischarged

    • @rodrigojds
      @rodrigojds 4 місяці тому +6

      I also remember numerous airlines prohibiting the note 7 from entering the aircraft

  • @panagiotispappas1001
    @panagiotispappas1001 4 місяці тому +319

    Me watching this from my 15 Pro Max that overheated 10 minutes ago because I tried to take a photo of my dog and open it in the photos app! The overheating issues made me almost hate this phone!

    • @Owen01
      @Owen01 4 місяці тому +56

      You should probably get that checked at an Apple store, because that isn’t normal. Had this overheating issue with my iPhone 11 a few years ago. So far my iPhone 15 Plus hasn’t had any overheating issues

    • @scottdunn4506
      @scottdunn4506 4 місяці тому +28

      My iPhone 15 Pro max doesn’t overheat

    • @Whateverfloatsurboat2
      @Whateverfloatsurboat2 4 місяці тому +34

      Get that checked out, man. I don't think overheating is supposed to be normal for any phone unless under heavy workloads

    • @mossystonebrick
      @mossystonebrick 4 місяці тому +18

      Get it checked out; probably at an actual Apple Store
      I had a launch iPhone 15 up until recently and just lived with the overheating because my case blocked it; turns out the phone had a bad logic board and replaced my device for free.

    • @AllLoudNation365
      @AllLoudNation365 4 місяці тому +22

      Many people are having overheating issues with the iPhone 15... Yeah... Not good.

  • @ceebee23
    @ceebee23 4 місяці тому +56

    Biggest fault with phones is the non user replaceable battery.... a deliberately anti consumer design feature

    • @AnubiasDudeX
      @AnubiasDudeX 4 місяці тому +2

      Not really. Non userreplacable batteries is what basically allowed phones to be pretty much water proof. Most failures on early smart phones and cell phones is general were water damage

    • @ceebee23
      @ceebee23 4 місяці тому +7

      @@AnubiasDudeX nice but.... Given the choice of replaceable battery or water proof...I know which I would take

    • @jessepinkman5198
      @jessepinkman5198 3 місяці тому +1

      @@ceebee23if your phone gets water damaged, itll definitely cost more than a battery replacement, and if youre really unlucky, youll need at new one. battery replacements are also basically never necessary, because they just last longer. my 1 year old iphone 13 still has a capacity of 96%.

    • @RisingRevengeance
      @RisingRevengeance 3 місяці тому +6

      Yup and it's very doable to have decent water and dust resistance with a removable back. It is most definitely anti consumer.

    • @rarinth
      @rarinth 3 місяці тому +10

      @@AnubiasDudeXthe lg g5 and the s5 active were waterproof and had removeable batteries

  • @shuggiemcg1
    @shuggiemcg1 4 місяці тому +147

    I understand why you don't make as many videos now but I miss your more frequent contributions!

    • @leefreeman-roach3526
      @leefreeman-roach3526 4 місяці тому +7

      Why doesn’t he? Sorry to be nosey I just miss his content 😢

    • @abundantworms
      @abundantworms 4 місяці тому +15

      @@leefreeman-roach3526 These sorts of videos take a while to make I'd imagine so maybe the previous update schedule was too overwhelming. That's what I hear from a lot of other UA-camrs when their uploads become less frequent, at least.

    • @asadfarraj
      @asadfarraj 4 місяці тому

      ​@@leefreeman-roach3526Also, he probably has college or a job that was getting difficult to manage. I wouldn't be surprised if he doesn't consider UA-cam a major career option.

  • @AliYassinToma
    @AliYassinToma 4 місяці тому +98

    The note 7 is the best-looking device to this day tbh.. something about that design makes it look amazing.. it was perfect until it started blowing up

    • @Jejdnxjx817
      @Jejdnxjx817 4 місяці тому +1

      7 likes

    • @MainInternetUser
      @MainInternetUser 4 місяці тому +7

      So perfect they had to nerf it

    • @zorbakaput8537
      @zorbakaput8537 4 місяці тому +3

      Taste varies, for me it was the Note 10+. The last decent Samsung phone with a pen, phone jack and SD card all - in one

    • @account-now-closed
      @account-now-closed 4 місяці тому +4

      @@zorbakaput8537 Note 10 didn't have headphone, but the S10 did

    • @laz7354
      @laz7354 4 місяці тому +3

      Absolutely 100% agree. I ran a ROM hacked Note FE (rebranded Note 7 body with smaller battery meant for the Asian markers) for YEARS and loved it. Bonus points for not weighing a ton like my S24U does.

  • @ThePresat0r
    @ThePresat0r 4 місяці тому +75

    00:12 "Total Recall"? That's a good movie.

    • @DerangedScout
      @DerangedScout 4 місяці тому +7

      Get your ass to Mars

    • @DDRWakaLaka
      @DDRWakaLaka 3 місяці тому +1

      the original one, anyway 😅

  • @muhammadrizqanilmi1301
    @muhammadrizqanilmi1301 4 місяці тому +8

    Hugh, please next time make a review of some popular chinese brand. Not Welcome phones, but obviously like Xiaomi, Oppo, Vivo, Reno, Realme, POCO, etc. Maybe some teardown and comparison to western smartphone about its inside.
    It might be little politic about US vs China tech war but well, it's completely about quality between their smartphones.

  • @Quandaimotngay
    @Quandaimotngay 4 місяці тому +13

    In Vietnam, the iPhone 13 series also have a display issue, especially the "white screen issue" on the iPhone 13 Pro and Pro Max after updating the software due to the 120hz display on those models, that can be fixed by jumping wires I guess

    • @qwertykeyboard5901
      @qwertykeyboard5901 Місяць тому +1

      When I was a kid I was given a 3G or 3GS that did a similar thing due to being dropped in water.
      Ended up meeting my golden screwdriver.

  • @Soundwaiv
    @Soundwaiv 3 місяці тому +2

    I remember when I was little, I had an iPad (I believe a 2013 model- the 4) that suffered from a weird issue when it got old that would permanently disable the transparency blur in the UI. This was on its last supported version, iOS 10. To this day, I still don't know why this happened. If anyone knows why, I'd be glad to hear it.

  • @GerardinhoLP
    @GerardinhoLP 4 місяці тому +8

    My friend got a brand new Galaxy A71 (wasn't at launch but close) from his workplace, which started randomly shutting off less than a month in. And he needed to connect it to his PC to "revive it", effectively factory resetting the phone each time.
    We went to our closest Samsung Store and they fixed it through the warranty program, it took like 2 weeks and they replaced the logic board. It still works flawlessly to this day after that.

  • @maciejgada740
    @maciejgada740 4 місяці тому +27

    Dude, cover LG phones. LG G3, G4, G5, V10, V20, V30, Flex, Flex 2, had THE SAME issiue over the years - bad SoC underfill which casued those phones to die after 1-2 years. And I am SURE that other LG phones had same issiue, because my fiends of colleges with other, cheaper LG phones had same dying phones!

    • @yotoprules9361
      @yotoprules9361 4 місяці тому +4

      Nexus 5X too, manufactured by LG.

    • @TheJunky228
      @TheJunky228 4 місяці тому

      @angleisthebest did you disable the big cores so you're only running on the littles? I heard that was the only bandaid for the issue

    • @bencezavarko7312
      @bencezavarko7312 4 місяці тому

      I have a G4 that bootlooped after a year. I had it replaced and the issue never came back. I used it for 5 years after that. I should also mention that I played a lot on it before the issue and the phone became HOT all the time. After that I was cautious not to run heavy games or not for that long time

    • @vulcanitu2578
      @vulcanitu2578 4 місяці тому

      Never had issues with V30 and it was 4 years old when I sold it

  • @peterthepanda
    @peterthepanda 4 місяці тому +58

    That's the problem with current gadgets. The more tech and features you cram, the greater the chance that something or some part will fail.

    • @Kalvinjj
      @Kalvinjj 4 місяці тому +23

      I would place the blame on a different cause: rushed development.
      This insane idea that every freakin' year we need a new model won't leave you with more than... one year to release the latest tech, even if the idea was that you start developing like 3 years ahead of time, by the point it releases it's outdated.
      You can't really do much properly when rushing it. It's no wonder these things cost fortunes now when you see them inside, not just for lots of tech, but for lack of any opportunity to sensibly shave off costs that can be shaved off without compromising the quality, same as the issues that pop up.

    • @surewhynot6259
      @surewhynot6259 4 місяці тому +1

      @angleisthebest that's not what the specs sheets say

  • @davidsalmons80
    @davidsalmons80 4 місяці тому +11

    Love your content Hugh!

  • @Saavik256
    @Saavik256 4 місяці тому +22

    I thought Google's first phone release was the flippy G1 with a physical keyboard.

    • @EduardoSanchez-rb9lt
      @EduardoSanchez-rb9lt 4 місяці тому +5

      HTC made that phone. The G1 or known as the HTC Dream.

    • @kuchenblechmafiagmbh1381
      @kuchenblechmafiagmbh1381 4 місяці тому +2

      HTC made quite a lot of phones, often for other brands like the T-Mobile mda, Vodafone VPA and O2 xda series smartphones with Windows Mobile in the late 2000s, they even made the Xperia X1 (first Xperia) for Sony-Ericsson.
      And also the HTC Dream aka G1.
      But I'd rather call the Nexus One the first Google Phone (also made by HTC), however the Nexus devices felt more like cooperations with manufacturers like Samsung (Nexus S, Galaxy Nexus, Nexus 10), Asus (Nexus 7), LG (Nexus 4, 5), Motorola (Nexus 6), Huawei (Nexus 6P).
      The Pixel devices feel more independent compared to the Nexus/Nexi(?) 😉 they even have their own SoC now.

    • @furkanudmir550
      @furkanudmir550 4 місяці тому

      I think that google devices are still made in htc. They bought htc phone department if I am not mistaken​@@kuchenblechmafiagmbh1381

    • @TheJunky228
      @TheJunky228 4 місяці тому +1

      @@kuchenblechmafiagmbh1381 the 1st gen pixel was made by HTC as well lmao

    • @parsipax6337
      @parsipax6337 4 місяці тому +1

      ​@@TheJunky228 yea but they owned htc when they made it

  • @FleshDorito
    @FleshDorito 4 місяці тому +3

    The iPhone 7 audio issue did have a service program for it. I worked at an AASP at the time and processed a good amount of them. Then, one day, all documentation regarding it disappeared.

    • @micbr508
      @micbr508 4 місяці тому

      That was an unusual one, also worked for an AASP and remember the documentation just about vanished without a trace overnight. I think they were hoping we would forget about it and pretend it never existed.

  • @KanawhaCountyWX
    @KanawhaCountyWX 4 місяці тому +7

    I've been a pixel user since 2018, and my pixel 1 did not have any audio issues. I have heard many a horror story of the pixel 6 experiencing multiple types of failure.

    • @SStarlight9614
      @SStarlight9614 4 місяці тому +6

      It was day one units. People like me who bought them the first day we could were affected, google really just sent us all new phones. Both me and my dad were affected, I initially had the 32gb model, but they actually ended up upgrading me to the 128gb one, so I didn't have to wait which was nice of both google and Verizon.

    • @NGHmusic
      @NGHmusic 2 місяці тому

      dude the pixel 3 xl was horrid too. I had 3 of them. One of them was bricked, one of them often softlocked. It was issues with snapdragon security hardware.

  • @coladict
    @coladict 4 місяці тому +2

    I got a Nokia G11 last year to serve as a backup phone for accessing my accounts, just in case I get locked out somewhere (which did happen later on).
    It has a major glitch causing rapid battery drain. When it starts draining, nothing can stop it other than a reboot. Plugging it into the charger slows it down so that you lose a percentage of battery every few hours, and it does that instead of charging.

  • @ariothegamer5
    @ariothegamer5 3 місяці тому +1

    My moms iPhone said there was a headphone plugged in but there was nothing in the aux port

  • @Mergatroid
    @Mergatroid 4 місяці тому +2

    I went through 3 identical iPhone 6S phones which all had some of the same and some different problems. The first one got a ton of dust under the screen (through the mute switch) within 3 weeks of getting it. The second had "unexplainable hardware failures" as Apple put it (it was actually the battery issue that later got a service program). The third also got dust under the screen, but I didn't bother replacing it. That phone then lasted 7 years of regular use and still works, albeit with a replaced battery and an excessive amount of dust under the screen.

  • @chickenbawqueyt
    @chickenbawqueyt 2 місяці тому +2

    6:31 wait so i’m not the only person with a broken microphone on my iphone 7? I couldn’t see anything about that issue online. In early January of this year randomly the microphone broke but the rest of the phone still works resulting in voice memos not recording, headphones can’t be plugged in, and videos containing no audio at all. I can still use the phone speaker tho. I was getting a new phone anyway so it doesn’t matter but the phone still works to this day.

    • @chickenbawqueyt
      @chickenbawqueyt 2 місяці тому +2

      Also I had an iPhone SE (1st gen) a long time ago and the charger failed. It doesn’t charge and the only way to turn it on is to replace it with a battery that already has some charge on it. I managed to get everything off of it when it only had 9% left. So for all the reading lol

    • @chickenbawqueyt
      @chickenbawqueyt 2 місяці тому +2

      Also also I still have a perfectly working iphone 4. So even if most iphones fail or don’t fail it’s really unpredictable

  • @LawpickingLocksmith
    @LawpickingLocksmith 4 місяці тому +8

    As Dave Jones would say: No worries mate, never had an issue with my Shoe Phone!

  • @ncc74656m
    @ncc74656m 4 місяці тому +77

    Sorry Hugh, I have to say that I disagree with you on the implication that Apple is "good" about warranties. They are notorious for basically needing to be forced to issue a recall by countries or by user revolt. I think it was the G3 or G4 Powerbook that suffered a major rash of logic boards dying just days outside of the 1 year warranty and Apple wholesale refused to cover them. Also, the 1G iPod Nano screens cracking left and right and Apple staunchly refused to cover it til someone pointed out that they did nothing more than Steve did in the demo by pulling it out of their shirt pocket. Also, given their strong anti-repair stance, whatever little they do for warranties is at best a placating joke.

    • @chrism2279
      @chrism2279 4 місяці тому +3

      1-2 year warranties on expensive items such as iPhones are effectively outside the law in Australia. Sony fixed my 4 year old TV after initially saying "out of warranty". Also had toasters, phones, laptops, microwaves etc. fixed or replaced outside of the official warranty.

    • @gliderman9302
      @gliderman9302 4 місяці тому +2

      I’ve never had a major issue with any iPhone I’ve bought. I’ve personally had the best service experience with Apple devices.

    • @keine_ahnung_wie_der_heisst
      @keine_ahnung_wie_der_heisst 4 місяці тому

      Thats great, and that is the experience that 99% of people have, the problem is for the small number of people that do have an issue​@@gliderman9302

    • @josedasilva4433
      @josedasilva4433 4 місяці тому +5

      Absolutely agree with you. I've noticed Hugh tends to be an apple sheep. All macbooks from 2009 to 2013 had so many issues and apple denied any wrong doing. Louis Rossmann on youtube has so many videos on apples crap products

    • @rodrigojds
      @rodrigojds 4 місяці тому +2

      @@josedasilva4433why does he tend to be an apple sheep?

  • @dimples282
    @dimples282 4 місяці тому +2

    Good recent history piece but one you missed was with the Google Pixel 2 XL and many users reporting excessively blue tints in its OLED, particularly when at an angle, and concerns about burn-in. Though Google didn't really say anything was "wrong" per say, they bumped warranty coverage on those to 2 years everywhere else that 2 years wasn't already mandatory (like Europe).

  • @UhrwerkKlockwerx
    @UhrwerkKlockwerx 4 місяці тому

    I am a phone repair technician and can contribute a common issue we see so often coming into the shop. The iPhone 13 series (ESPECIALLY the Pro and Pro Max) is absolutely plagued with camera issues that require the camera to be replaced. We also work with a refurbisher and thus buy from trade-in/return auctions from providers like Verizon, T-Mobile, Cricket, Mint, etc, and the most common issue we see on the 13 series, again mostly the Pro and Pro Max, is cameras. Last week alone we counted over 40 13 Pro Max phones with camera issues. It is absolutely ridiculous.

  • @Zerbey
    @Zerbey 4 місяці тому +5

    Surprised you didn't bring up the Nexus 5X boot loop issue. I had no less than 5 Nexus 5X phones, and every single one of them eventually ran into the dreaded boot loop.

    • @midnitestate
      @midnitestate 4 місяці тому +1

      That model and quite a few lg models from that era had that issue. Shame since they were one of the only alternatives to Samsung as HTC was slowly losing our in the flagship scene

    • @minusthebuff
      @minusthebuff 4 місяці тому +1

      Not to forget the nexus 6p boot loop as well!! I was lucky enough to have it happen to me after I had already got a new phone

  • @RobertFixit
    @RobertFixit 4 місяці тому +2

    Iphone 6 was the worst. Even to the point of Apple settling the class action lawsuit for "manual" slow downs with iOS updates.
    After repairing several iPhones over the years, the iPhone 6 was the most common one. I still have a box of about 25 of them.

  • @RowanBird779
    @RowanBird779 4 місяці тому +2

    on the topic of *reliable* devices, my ThinkPad T410 has survived falling down the stairs at school inside my backpack. one of the RAM sticks came loose, but no big deal.

    • @KentTeffeteller
      @KentTeffeteller 3 місяці тому

      My T-410 survived Cerebral Palsy wheelchair life with no problem, bounced a few times.

  • @faizikari2489
    @faizikari2489 4 місяці тому +1

    I've remember LG phones had quite an issue with their phone's bootlooping in the past, there's also lawsuit because of that.

  • @KEITHJEAN-vr7it
    @KEITHJEAN-vr7it 4 місяці тому +1

    I'm surprised nobody has mentioned the Pixel 5a motherboard issue causing a permanent black screen or no power at all.

  • @debtsooB990
    @debtsooB990 2 місяці тому

    Don’t know if this was common for others who had an iPhone X, but just 3 weeks into mine FaceID stopped working altogether. Took it to Apple and was told one of the IR sensors for scanning your face was defective. They swapped me over to a brand new phone in less than 2 minutes. No cost no paperwork. That’s been my only iPhone issue despite being on 4S, 6, 6S Plus, X, 11 Pro and 13 Pro. Since 2011.

  • @radiatamusic
    @radiatamusic 4 місяці тому +1

    Weirdly enough, the most durable device I ever had was a foldable, a first generation oppo find n. I used it for quite a long time and by the time I moved on to another device it had a few scratches on the front display and nothing more. I don't keep my phones in cases ever, and the folding display was in perfect condition.

    • @kristoffer3000
      @kristoffer3000 4 місяці тому

      My Xiaomi phones have also been by far the best I've had, no issues at all as they're far cheaper than a equivalent Samsung etc

  • @cupcakke.wet.ch0chie
    @cupcakke.wet.ch0chie 3 місяці тому +1

    Actually, the PIxel 1 also is prone to full board failure out of nowhere it also happened to me, Goolge didnt do anything about it.

  • @ElderlyAnteater
    @ElderlyAnteater 4 місяці тому +1

    No mention of the Pixel 2 XL? that phone was littered with defects

  • @concretecodpiece
    @concretecodpiece 4 місяці тому +2

    That was the longest advert for an app ever. Well done …

  • @superqaxclub
    @superqaxclub 4 місяці тому +15

    Actually iPhone 13 Pro, 14 Pro has widespread problem that the screen will just turn green, rendering unusable, even 15 Pro also starts to get the same problem.

    • @SugnessBaw
      @SugnessBaw 4 місяці тому +10

      Not to mention the huge overheating issue from the 15.

    • @EvLloyd
      @EvLloyd 4 місяці тому

      Never had a problem with mine 🤷‍♂️

    • @Valay.
      @Valay. 4 місяці тому +2

      @@SugnessBawit was a software issue that got eventually fixed with a software update... it was weird and only the early iPhome 15 pros had it

  • @idonotknowwhyyoutubeletsyo5893
    @idonotknowwhyyoutubeletsyo5893 4 місяці тому

    Not even a mention about faulty storage chips in the iPhone 6 series. Tons of iPhone 6 and 6s phones randomly suffered corrupting of data, making it impossible to enter recovery mode or even unlock the phone. But the horrible battery life was luckily mentioned. While being 14 hours in the specs, it barely lasts for 6 hours.

  • @felixlutticken5694
    @felixlutticken5694 4 місяці тому +1

    My Iphone 6 was a total nightmare. The first one just died after a year while charging it over night and the replacement phone had an expanded battery just after one year.
    That was my first and last ever apple product.

  • @themagamer7289
    @themagamer7289 4 місяці тому +2

    I think You didn't know about the Green screen issue on Iphone 13 and 14 series

  • @CitarNosis317
    @CitarNosis317 15 днів тому

    I remember the iPhone "Holding it wrong" fiasco. And nothing came out of that, it was just hushed away lol.

  • @darthraider450
    @darthraider450 4 місяці тому +1

    iPhone 15 Pro - bottom left microphone fault resulting in being unable to record voice or the other person on the phone being unable to hear you. Despite having a load of microphones in the phone itself, only the bottom left microphone is used to record sound. Repaired under warranty.

  • @greendaykerplunk
    @greendaykerplunk 4 місяці тому +1

    Hey Hugh, what is your main machine? I remember you selling off some parts from your 2010 mac pro and im wondering what you replaced it with

  • @Michi-go5xi
    @Michi-go5xi 4 місяці тому +1

    This is why I neverrrr buy the newest tech, going 1 or 2 generations before guarantees others pay premium prices and suffer from factory problems

  • @MickLMZR
    @MickLMZR 18 днів тому

    The only phone failure I've had is my HMD built Nokia 8 having the charging port and headphone jack both fail within a month of each other, was a very poorly built device like many HMD built Nokia's that didn't do the name any justice, it's fascinating in hindsight how many issues the iPhone 4 had in particular however. Great video!

  • @Andy-eo3mq
    @Andy-eo3mq 4 місяці тому

    I bought a Unihertz Jelly 2 in January 2022, and 6 months later, the rear camera failed. I got in touch with Unihertz, and they sent me a replacement phone straight away. 👍🏻👍🏻

  • @rickstechrepairs
    @rickstechrepairs 4 місяці тому

    Another issue that could have almost been included was
    Iphone 5s - Touch ID, Error 53

  • @mistermagnifico
    @mistermagnifico 4 місяці тому +2

    Thanks to the S6 and the Note 7 we had the note 8, till this day an amazing phone

  • @sonicunleashedfan124
    @sonicunleashedfan124 3 місяці тому

    My brother actually used the repair program for the 6S battery. But weirdly enough, when he was coming back home from getting his 6S back from Apple (they sent it to a central Apple location to get fixed), his Crown Vic broke down on the highway. Luckily he was able to get a tow, but he had to get another car

  • @Nytalite
    @Nytalite 2 місяці тому

    I’ve never used a repair program, but I had two iPhone 7s and an iPhone 7 Plus. One of the 7s had a defective audio codec and could not properly communicate with the earpiece and front microphone. The other 7 developed the “No Service” issue after it was dropped and was repeatedly having its cellular connectivity disabled over the course of a week. That was unfortunately before the repair program started, so I traded it in and upgraded to an XS. The 7 Plus, meanwhile, developed an issue where it could not use FaceTime due to a defect somewhere on the logic board (I think it was the audio codec, although like the first 7, it was different from the problem you mentioned).

  • @TheOtherFagola
    @TheOtherFagola Місяць тому +1

    Wish Apple took care of the green screen of death on the 14 Pro Max post warranty.

  • @app0the
    @app0the 4 місяці тому +1

    Hard disagree on the 5S being reliable. Almost every single one that went through my hands had the Tristar charging chip knackered by a less than ideal charger or computer, which led to extreme heat and battery draining within a few hours. My personal one was affected too - at first I thought it was the battery, but after swapping it, it dropped in health to 70% after just half a year.

  • @s4tisfaction_
    @s4tisfaction_ 4 місяці тому

    I've worked at a repair shop that dealt with Google warranty repairs so I can name a couple pixel phones that had known issues that google ended up having extended warranty programs for. First is the Pixel 4XL. That phone had an issue with the battery connection that sometimes resulted in the connector melting the battery connector to the motherboard. The pixel 5a initially had issues with the display being very fragile and breaking even though the glass/digitizer layer above it was perfectly fine. Later on though the motherboards began to fail which required a replacement. Google eventually stopped supplying us with us with boards and had us refer the phone's owner back to them. Lastly the pixel 7 and 7 Pro's back camera lenses are prone to breaking easily which requires the whole back housing to be replaced.

  • @vedanshchn
    @vedanshchn 4 місяці тому

    Technically, the first Galaxy Fold was recalled as well. Not the models that were sold, but the ones given to UA-camrs and other testers before putting them on sale.
    A defined given out for testing basically means it’s the final product.

  • @methus9812
    @methus9812 4 місяці тому

    its hard to grasp how hard it is to design such a small working device with so many features, which all have to work (together sometimes). The fact that it mostly works is already incredibly impressive.

  • @MrWimbomahadi
    @MrWimbomahadi 4 місяці тому +6

    1:34 god, that note was beautiful af.

  • @parsipax6337
    @parsipax6337 4 місяці тому +1

    you didn't cover LG G4/V10
    xiaomi x3/x3 pro/m3
    almost every one of those phones ended up in a bootloop, most out of warranty, no luck to the owner.

  • @EvanPang-w4i
    @EvanPang-w4i 4 місяці тому +1

    3:56 yes! Both my mom and dad had iPhone 4’s with my dad giving me his to use as an mp3 player

  • @adityachaurasia0109
    @adityachaurasia0109 4 місяці тому +8

    iPhone 13 and 14 have suffered Green/White screen issue and the issue is widespread, i am surprised that you don't know about this.

    • @LordCoeCoe
      @LordCoeCoe 4 місяці тому

      Because it was a software issue.

    • @adityachaurasia0109
      @adityachaurasia0109 4 місяці тому +3

      @@LordCoeCoe no it wasn't, the issue occurred because of software updates but the display had to be changed to fix the issue.

  • @ankur-dhama
    @ankur-dhama 4 місяці тому +1

    Microsoft doesn't have phones anymore to do any recall so they are implementing "Recall" in Windows 11 :)

  • @theodoros_1234
    @theodoros_1234 4 місяці тому

    My previous phone was a Samsung Galaxy J7 (2017 version). The AMOLED screens were very fragile. I've gone through, I think, 5 replacement screens (original Samsung ones), and every single one of them broke from a drop that any of my other phones have survived just fine. Funny thing is, the screen glass was in perfect condition after the drop. It was only the OLED screen under it that was breaking. Every single one broke within a few months of the repair or the original purchase, and the longest I've gone without it breaking was 15 months. The cost for all the replacement screens probably adds up to 2x or 3x the cost of the phone.

  • @floppa9415
    @floppa9415 4 місяці тому +1

    I'd go to far to say the Samsung Galaxy S / Note 8 Series takes the cake. They have two massive issues - having a very thin layer of glass on top of the display which cracks just by looking at it the wrong way and OLEDs that suffer heavily from burn-in. At least when looking for used phones I'd say at that about 2/3 of phones have one of the two issues.

  • @highroyds
    @highroyds 4 місяці тому

    I had a similar issue with Apple with my MacBook Pro when they did the recall on the keyboard issue. I asked them if I could have mine done which they said yes it’s for free, but when I asked them about the display issue they said and I quote: ‘If your MacBook Pro has more issues other than the keyboard the service won’t be for free and you’ll have to pay for the repairs including the keyboard issue.’ I soon refused the replacement program.

  • @jacksonsneed7689
    @jacksonsneed7689 4 місяці тому +2

    I've fixed at least a dozen ear speaker issues (can't hear calls) on the iPhone 15 Pro Max, which seems odd, but could be just a coincidence. Another common one is replacing one of the MEMS mics (on the dock connector assembly) on the 11 Pro Max & 13 Pro Max (the primary symptom being crackling and/or static on calls recieved from said device). With the first few, I replaced the entire dock assembly, but now I replace just the mic. It's a much faster repair, and (so far) it's always fixed the issue. I've done at least 20 of those, so a bit odd as well, especially since it's ALWAYS one of those two models (none had any obvious signs of liquid ingress).
    Other than those two issues, newer iPhones have been okay, aside from having to transfer ICs with display swaps (although I just got the serialization transfer board for my R200 that can supposedly transfer all three encrypted IDs instead of just the two that keeps True Tone but throws the 'original part' message, so no more IC swaps? Maybe? We'll see. I do my own refurb'ing, and only use OEM panels, so I am all for any solution that can lower the risk of losing a panel).

  • @Derpy1969
    @Derpy1969 4 місяці тому

    Common failures on devices years later isn’t a design defect but a design, component, or production weakness. There’s a huge difference.
    Eventually, everything with a solder joint will fail. The laws of thermal expansion require it.

  • @PhD63
    @PhD63 4 місяці тому

    Only problem I’ve had is the sound issue that Hugh described with my iPhone 4 and it was replaced under warranty.

  • @JDStickland
    @JDStickland 4 місяці тому

    I had a Motorola Droid Turbo 2 back in the day with a "shatterproof" screen. What they didn't tell you was that the screen ribbon cable was faulty on a lot of them and the display would get lines in it with normal use. Their screen warranty didn't apply to the display either and was never recalled.

  • @furkanudmir550
    @furkanudmir550 4 місяці тому

    Love the video but it seems like there is too much echo in the room you are recording

  • @cirkulx
    @cirkulx День тому

    The 6 I believe had a board fault that caused it to simply die within a year of use and become extremely hot.

  • @jab-gn3sw
    @jab-gn3sw 3 місяці тому +1

    Samsung & Apple make more money on spares to their phones , than do for sales of their phones , that's the problem

  • @fracturedmind8124
    @fracturedmind8124 3 місяці тому

    The worst phone I owned was the iPhone 7. I had one with a “No Service” problem. Got it replaced, and it ended up with the same problem. My replacement one did also have the audio issue as well.

  • @aidanhelfrich4887
    @aidanhelfrich4887 3 місяці тому +1

    my iPhone SE third gen experienced severe overheating issues plus a battery that quickly went bad aside from that it also started experiencing a bad touch screen with the home button starting to fail thankfully despite me having dropped it and having told apple that they gave me a replacement model free of charge complete with free shipping one things for sure apple earned my respect and loyalty with that move

  • @jonahdinger2000
    @jonahdinger2000 4 місяці тому

    The iPhone 7 I had along with other 7s of my friends and family had a problem where you could hear the rapid little clicks of the A10 chip when you put your ear to the phone. You could hear it the most in videos that were filmed on the phone, especially when the phone is in a case.
    My iPhone 7 (which I got used) served me well and had no issues, except for the clicking sound of the chip that bombards the sound in videos…hated that part…

  • @VibinBryan
    @VibinBryan 3 місяці тому

    can you do another video like this but covering the best/highest performing phones

  • @mayorplayz
    @mayorplayz 3 місяці тому

    Personally the only recall I've submitted my device for was the Airpods pro gen 1, there was a noise cancelling issue in the right side earpiece and Apple was glad to replace the whole set free of cost, this was like 2 years after the warranty had expired lol

  • @theDoctor-cb4zx
    @theDoctor-cb4zx 2 місяці тому +1

    SHOUTOUT TO ONEPLUS 8/8T/8PRO GETTING GREEN LINES RANDOMLY
    SAME FOR THE IPHONE X (10) AND IPHONE 12 GETTING RANDOM GREEN LINES ON THE SCREEN WHEN THE CUSTOMER HAVEN'T DONE ANYTHING TO CAUSE THAT......

  • @noname1210hh
    @noname1210hh 4 місяці тому

    iphone 7's board issues were such a nightmare we stopped selling them in our store alltogether

  • @harryroesser2763
    @harryroesser2763 4 місяці тому +1

    Oh yes, one of the most common ones the batteries or possibly explode like a Mac imagine using your MacBook and it randomly exploding

  • @YouDriveChannelYT
    @YouDriveChannelYT 3 місяці тому

    The 7 was my first iPhone, had the service issue. Since then i’ve had the 8, 12P, 14PM, and the 15PM. Haven’t had any other issues since, hoping i don’t in the long run

  • @jaywanatssimbine4725
    @jaywanatssimbine4725 4 місяці тому

    My girlfriend's iPhone 7 literally just died last year, and the technician told it was a mainboard issue.
    Maybe now things check out

  • @AtomSquirrel
    @AtomSquirrel 4 місяці тому +7

    I’ve always found the 7 to be very reliable. It was my favorite device. The fact that developers are already ending app support for it even though it just lost official support a year ago baffles me as it is running iOS 16, a modern OS

    • @arianathearyan
      @arianathearyan 4 місяці тому

      iPhone 7 runs iOS 15

    • @tokyojon4344
      @tokyojon4344 4 місяці тому

      Agreed. Unfortunately I had no choice but to update to an SE-3. For me, there was zero difference between the two phones, other than better battery life.

  • @micbr508
    @micbr508 4 місяці тому

    Definitely remember servicing a couple of the iPhone 8 no power / intermittent restart phones soon after its release while working for an AASP. I suspect the issue was down to the CPU soldering - at least on the couple of examples I saw, the phone would become more and more unstable the more it warmed up (shortening the interval between intermittent restarts until the phone just wouldn't boot at all), and removing the screen and applying a moderate clamping force directly to the A11 package would allow the phone to start up and run perfectly stable as long as the clamp was applied. Just a theory of course, but I successfully used that method to recover data from them (and making some customers very happy) before sending them in for repair.
    It seemed to only be on the earliest production units though, because once they'd been out for more than a few months and that initial few had come through, I never saw another affected unit again.

  • @CubeBag
    @CubeBag 4 місяці тому

    Modern google pixel phones have issues where they can't call 911 (I assume the issue exists outside the USA without their respective emergency numbers too)

  • @RealMithunMahesh
    @RealMithunMahesh 4 місяці тому +1

    Hugh Jeffrey
    Samsung Phones are forgetting its Password, pattern lock. The phone will say it’s wrong password even if you put tour correct password.
    I work at Phone Shop this happened to 3 customers with same issues. 2 A54 and 1 S20 FE. I checked online many have same issues 😮

  • @cedley1969
    @cedley1969 4 місяці тому +1

    Having owned a z fold 4 that failed under six months old which Samsung refused to repair under warranty due to a tiny scratch on the hinge cover I will never buy anything made by Samsung again.
    In the last fifteen years I have probably spent around 10000 GBP with Samsung, due to their short-sightedness they will never see another penny from me.

  • @LennonsRetroTech
    @LennonsRetroTech 4 місяці тому

    Let’s get Hugh to 1 million subscribers!!!

  • @bencezavarko7312
    @bencezavarko7312 4 місяці тому

    Yes. I had numerous unreliable phones. One was the ZTE Blade 3 which became slower and slower and strange sounds came from the speaker but it wasn't an expensive phone. My worst offender was the Xperia SP which was on the pricy side for me at the time. In a few months it slowed down immensely and later it was almost unusable. Sometimes it even rebooted itself. It was the last Sony I ever bought. There was also an LG G4 with it's infamous bootloop problem but I had it replaced and it never came back

  • @weelebaseknowles4410
    @weelebaseknowles4410 4 місяці тому +2

    The 5s was so reliable and my first phone

  • @EasyAchiever65
    @EasyAchiever65 4 місяці тому +1

    I was on my 3rd iPhone X screen in regards to that touch issue. Got mine around 2017, first one failed after about 2 years - Apple were really good about it actually. The touch screen had completely stopped working before I was going out one night, and by next morning it was working again. Even though I couldn't prove it on the day they still replaced the screen (which at the time was $850 AUD+).
    Then it happened again, 2 years later, to my friend who I gave the phone. And Apple upheld the warranty again - I was really pleased. But I know a lot of people who have the same issue with the touch screen on the X so it seems to be a bit endemic.

    • @realcartoongirl
      @realcartoongirl 4 місяці тому +1

      imagine it was because of the charger 💀

  • @Xhypetech
    @Xhypetech Місяць тому

    Flaws that made some iphones unreliable:
    Iphone 5S: touch ID and home button not working and yellowed LCD (rare)
    Iphone 6S:broken baseband and icloud lock issues due to abuse
    Iphone X/11/11 pro and some other models:boot loop issues in which they could be fixed by unplugging the earpiece speaker. Hope you guys understand👍

  • @GreyLightning
    @GreyLightning 4 місяці тому +2

    The note 7 was reliably explosive

  • @ryerye99jr76
    @ryerye99jr76 4 місяці тому

    When are you going to open up the contact? Because I obtained 2 phones that my old neighbor moved out
    1 of them the screen got damaged from the washer and the other is google factory reset lock and the screen stopped working after fully charged

  • @BeginningTry3200
    @BeginningTry3200 3 місяці тому

    Apple has had a service program for an issue my iPhone 7 has had for years? And I had no idea about it? Insane. Mine doesn’t boot up, the Microphone no longer works though.

  • @coolpoete
    @coolpoete 4 місяці тому

    I've found that sometimes the carrier will replace a device quicker than repair it. My wife had a 12 pro max that broke in half at her job during an accident. She took it to Verizon and they offered her to upgrade her to a 14 pro max for free. In the process giving her a buy one get one which went to my son. But, my wife will hold on to an iphone for the longest so it's more than possible that they were easily incentivized to get her to upgrade and keep her as a customer. She won't upgrade or change that phone again till maybe the 17. LOL.

  • @BigTeoolol
    @BigTeoolol 4 місяці тому

    why didn't you mention the issue for the 13 pro,pro max having a permanent with,yelloe,green screen?

  • @rcrites
    @rcrites 4 місяці тому +1

    I’ve owned 6 iPhones and at least that many Android devices over the years so far. Funny enough, the only phones that I ever had issues with enough to get rid of were the Androids. The iPhones worked fine and were replaced primarily for storage needs.

    • @Pt08020
      @Pt08020 27 днів тому

      That's because u used cheap androids lol. U get good performance ones and u never have to replace another one for 4-6 years

  • @seanmachan6551
    @seanmachan6551 4 місяці тому

    I've had a Z flip 3 as my previous phone, and now use a Z Flip 5. My old Flip 3 never let me down in the near 2 years I had it. In fact, I sold it to my friend for pretty cheap knowing he would probably break it super quick (he's a mechanic that isn't so nice to his smart phones). So far though, couple scratches and nicks on the screen, but it's still working perfectly fine. It's not quite 3 years old yet

  • @retrogaminggenesis6102
    @retrogaminggenesis6102 3 місяці тому

    I work with Verizon and we CONSTANTLY get iPhone 12's with SIM card tray issues.

  • @David5467
    @David5467 4 місяці тому

    Hi Hugh. I see you have updated the touch test with a line to follow your finger as well as the blocks. That's a nice addition to test the screen.

  • @petrolhead9702
    @petrolhead9702 4 місяці тому

    Asus Zenfone 2 was the bane of my existence, in my 1.5 years of ownership, it was "fixed" under warranty 4 times, then they finally gave in and sent me a replacement device and guess what, it also went for fixes and I received another replacement device