Turner Change Management
Turner Change Management
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Change Leader's Book Club - No One Understands You and What To Do About It | TCM
Change Leader's Book Club: No One Understands You and What to Do About It, by Heidi Grant-Halvorson
Communication is one of the most challenging yet essential elements for enabling organizational change.
In addition to defining what to communicate, to whom and when, every leader also struggles to ensure the intended message is received and interpreted as intended.
In our latest installment of the Change Leader's Book Club, author Heidi Grant-Halvorson, a social psychologist, argues that there is almost always a gap between how we perceive ourselves, how others perceive us, what we think we have communicated and what others interpret.
Key moments:
00:00 Introduction
01:45 This often leads to miscommunication and flawed decision-making
02:36 Our perceptions aren't rational
03:24 Two flawed assumptions
05:15 The brain prioritizes speed over accuracy
06:11 The Primacy Effect's implication on perception
08:20 An unconscious shortcut that leads to misunderstanding
09:30 Creativity and leadership
11:49 Accuracy over speed is essential
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Thanks for watching today!
I’m Dr. Dawn-Marie Turner, president of Turner Change Management and creator of the Readiness Mindset™.
As a leading expert in organizational change, I work alongside leaders to help them successfully navigate the complexity of change using practical, science-based methods that make their organizations healthier, stronger, and excited about change.
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🔔 Subscribe for proven strategies to help you thrive in the face of change. www.youtube.com/@TurnerChangeManagement
🛒 Purchase my book: "Launch Lead Live: The Executive's Guide to Preventing Resistance & Succeeding With Organizational Change"
thinktransition.com/product/launch-lead-live/
🌐 Visit us online: thinktransition.com/
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When you’re ready to help your people transition through change with ease, here are three ways I can help.
✔️ Subscribe to The Readiness Mindset™ newsletter for weekly science-based insights on how to manage change from a place of readiness instead of resistance. thinktransition.com/join-our-community/
✔️ Schedule a discovery consult with a member of my team. They’ll learn more about you, your organization, and share how we can help you transform change from a liability to an asset. thinktransition.com/transformation/
✔️ Work with me directly to help your organization, team, or department harness change to power growth. thinktransition.com/contact-us/
#changemanagement #leadership #change #ceocoach #organizationalchange #changeleadership #communication #authenticity
Переглядів: 35

Відео

The Difference Between Buy-in and Commitment: Why It Matters When Leading Change | TCM
Переглядів 29День тому
When it comes to organizational change, “buy-in” and commitment are often used interchangeably. But they are very different. And if you mistake buy-in for commitment, your change efforts risk failure. This quick video explains the difference between the two, and why it matters when leading change. Key moments: 00:00 Introduction 00:15 Cold feet isn't a sign of resistance 01:10 An agreement vs a...
How I Achieve My New Year Goals by Thinking Backwards | TCM
Переглядів 6114 днів тому
Are you familiar with Quitters Day? It’s the second Friday in January when nearly 80% of people who have made New Year’s resolutions opt-out of pursuing them*. So how can you avoid becoming part of that statistic? Think backwards. I’ll explain what I mean and the technique I adapted from my work with change leaders that I use every year to set (and keep) my goals for the New Year. Keep watching...
There Are No Soft Skills When Leading Change | TCM
Переглядів 82Місяць тому
Let’s debunk this myth right away. When it comes to leading change, there is no such thing as hard and soft skills. There are technical skills needed for analyzing the problem, planning, tracking, and managing the activities to ensure the concrete aspects of the event are accomplished. Then there are human skills. These skills are needed to enable and support people as they navigate the journey...
From Resistant to Engaged: Tapping into the Expertise of Your Long-Term Employees | TCM
Переглядів 144Місяць тому
What is your organization’s secret ingredient for enabling healthy and sustainable change? Your most experienced and long-term employees. Does that surprise you? That's because there's a common belief that long-term employees are more resistant to change than newer employees. Keep watching to hear why what you perceive as resistance to change is not, and how to engage the expertise of your long...
How to Stop Language From Sabotaging Your Change Efforts | TCM
Переглядів 28Місяць тому
How to Stop Language From Sabotaging Your Change Efforts | TCM
Top 3 Myths That Sabotage IT Projects (And How to Avoid Them) | TCM
Переглядів 28Місяць тому
Top 3 Myths That Sabotage IT Projects (And How to Avoid Them) | TCM
Four Key Elements of an Effective Change Communication Strategy | TCM
Переглядів 702 місяці тому
Four Key Elements of an Effective Change Communication Strategy | TCM
Give Your Change the SPA Treatment | TCM
Переглядів 602 місяці тому
Give Your Change the SPA Treatment | TCM
How to Build Trust When Employees Are "Resistant" to Change | TCM
Переглядів 1092 місяці тому
How to Build Trust When Employees Are "Resistant" to Change | TCM
Three Training Elements You Must Have for Change | TCM
Переглядів 932 місяці тому
Three Training Elements You Must Have for Change | TCM
Steady State: The Secret to Ensuring Change Sticks | TCM
Переглядів 483 місяці тому
Steady State: The Secret to Ensuring Change Sticks | TCM
Do Your Actions Show You Value Employees? | TCM
Переглядів 253 місяці тому
Do Your Actions Show You Value Employees? | TCM
3 Questions to Ask Before Launching Change | TCM
Переглядів 1183 місяці тому
3 Questions to Ask Before Launching Change | TCM
Why Implementation Doesn't Equal Change Success | TCM
Переглядів 2853 місяці тому
Why Implementation Doesn't Equal Change Success | TCM
Why the Predictable Pattern of Change Matters to Your Change Success | TCM
Переглядів 5 тис.4 місяці тому
Why the Predictable Pattern of Change Matters to Your Change Success | TCM
Change Leader's Book Club: "Quiet:The Power of Introverts in a World that Can’t Stop Talking" | TCM
Переглядів 704 місяці тому
Change Leader's Book Club: "Quiet:The Power of Introverts in a World that Can’t Stop Talking" | TCM
Are You Working With a Resistant Mindset? | TCM
Переглядів 1174 місяці тому
Are You Working With a Resistant Mindset? | TCM
Is Your Organization Change Cynical or Change Ready? | TCM
Переглядів 3454 місяці тому
Is Your Organization Change Cynical or Change Ready? | TCM
Make the Change Journey Comfortable | TCM
Переглядів 1195 місяців тому
Make the Change Journey Comfortable | TCM
The Paradox of Change | TCM
Переглядів 1095 місяців тому
The Paradox of Change | TCM
Create a Culture of Change Readiness | TCM
Переглядів 1265 місяців тому
Create a Culture of Change Readiness | TCM
3 1/2 Steps to Creating a Transition Plan | TCM
Переглядів 1585 місяців тому
3 1/2 Steps to Creating a Transition Plan | TCM
3 Warning Signs of Change Fatigue You Must Know | TCM
Переглядів 446 місяців тому
3 Warning Signs of Change Fatigue You Must Know | TCM
Taking Change Management Out of the Organization | TCM
Переглядів 636 місяців тому
Taking Change Management Out of the Organization | TCM
Change Leader's Book Club: Stolen Focus | TCM
Переглядів 246 місяців тому
Change Leader's Book Club: Stolen Focus | TCM
Balance the Ending with the Beginning | TCM
Переглядів 2416 місяців тому
Balance the Ending with the Beginning | TCM
Leading Change? Don't Ask This Question | TCM
Переглядів 447 місяців тому
Leading Change? Don't Ask This Question | TCM
3 Necessary Items to Build a Powerful Change Toolkit | TCM
Переглядів 4597 місяців тому
3 Necessary Items to Build a Powerful Change Toolkit | TCM
Back From the Brink: How to Prevent Communication Breakdown | TCM
Переглядів 307 місяців тому
Back From the Brink: How to Prevent Communication Breakdown | TCM

КОМЕНТАРІ

  • @TurnerChangeManagement
    @TurnerChangeManagement 2 дні тому

    Have you ever had a facial expression or body language misinterpreted?

  • @TurnerChangeManagement
    @TurnerChangeManagement 16 днів тому

    Here are three steps for using the four words technique to create or guide your New Year’s resolutions for 2025. 1. Allocate some time to reflect. Ask, What does your life look and feel like on December 31, 2025? Be clear, concrete, and concise. Write down your responses. This is your intended outcome. 2. Work backwards from your outcome. Keeping your outcome in mind, ask, what activities, behaviours or other aspects of my life are different in the outcome I envision from where I am today? 3. Choose four words that best represent, for you, your intended outcome. Write them down and keep them somewhere you can see them.

  • @TurnerChangeManagement
    @TurnerChangeManagement Місяць тому

    Have you, or have you heard an experienced employee say something like, “We tried that before, and it didn’t work,” or some variation of that statement?

  • @TurnerChangeManagement
    @TurnerChangeManagement 2 місяці тому

    What is one action you have seen or taken that demonstrated you were trusted?

  • @TurnerChangeManagement
    @TurnerChangeManagement 3 місяці тому

    What routines and patterns you do without even thinking?

  • @TurnerChangeManagement
    @TurnerChangeManagement 9 місяців тому

    Download ⬇️ The Do's and Don'ts of Launching a Sustainable Organizational Change 🔗 mailchi.mp/thinktransition/handout

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What small shift can you make in your environment to support the desired activity?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What has been your experience with resistance? Are you trying to manage resistance to change and feeling like it’s your biggest barrier?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    How curious are you on a scale of 1-10, with one being not curious at all and 10 being "I am constantly asking questions to explore a situation from a different perspective."

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    When I coach new leaders who are excited to make changes quickly to an established department or organization, we explore three questions: 1. How do you know (not think you know) the change you are proposing is needed and will address the problem? 2. What is your timeline for adoption? 3. What do you know (not assume or think you know) about the organization’s capacity and people’s level of readiness in the organization or department? Set yourself up for success by reflecting on, and answering these three questions.

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What does it mean to you to balance change with stability?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What does trust mean to you?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    Are you trying to use a project plan for guiding your change initiatives? What is one action you can take to create and use a transition plan?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    Here are three questions for you to reflect upon to help you view the change from the perspective of the change recipients: 1. What does the change look and feel like for those that must make the transition? 2. What is the level of discomfort they may need to experience and navigate while making that transition? 3. What level of support will be needed to move through that transition, and what can you do as a leader to minimize the discomfort?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What does it mean to you to practice flexibility when enabling change?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    Which word do you need to focus on to achieve healthier more sustainable change in your organization?

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    What changes have you consciously made in your life? Take a moment and share some of those in the comments.

  • @TurnerChangeManagement
    @TurnerChangeManagement Рік тому

    Would you like to see a video about how to use the Law of Change to prepare your people for an upcoming organizational change?