Відео

That’s great, I’m sure you are excited as we were. Will you be getting it installed? :)

@@everythingcubed4210 for sure! Do you have w to pay to get the old copper cable replaced by fibre

Hello, so the purple cable is only for copper connections. Now that you are on fibre It’s no longer needed. Your speeds will probably be slow if you have a different plan to us - we are on a 500mb/s plan but you could be on a 100mb/s one? And yes we do recommend the boosters, you should be able to get them for free if you give sky a call. Any variations in your speeds are either caused by too much internet traffic in your area or your connection stabilising because it is new. :)

@@everythingcubed4210 Hi, thanks for that! We might get a booster. We just found out our router was actually faulty! so no one was getting internet except the ethernet ones. We are getting a new router so hopefully it will improve speed! We are on the 100mb/s one i think! Thanks for helping out. Hopefully our internet isnt slow. They are sending another router out.

@@kirahhAbout a month ago we also had to replace the router because there were weird issues where it would not let our sky box transmit ethernet properly. I guess they can often be faulty! (Although the router that was replaced was fairly old, the new one definitely was slightly different at least in terms of the material it was made from for better thermals I assume)

@@everythingcubed4210 I get mine again soon. Hopefully it sorts it out! Its our DNS issues when we want to play games and stuff. Hopefully it fixes. Hopeing its the router and not PC's haha!

Hello, we recently made a video of us getting fibre with the same router - be sure to check it out! The router works with both copper and fibre, for fibre connections there is a box that is installed that converts the light into Ethernet that plugs into the routers WAN port. :)

@@everythingcubed4210 Hi, we got our fiber too. We had it fitted today but for some reason it stopped working when the man left! And theres no purple cable either. (I hope you understand) Is this normal?

All has been OK with stable high speeds, although recently it would appear that the Ethernet port on the sky Q TV box has stopped working (and so the booster upstairs in the study), sky have sent us a new router which they think will solve the problem. Other than that, we are extremely happy and It’s a huge improvement over the previous plan.

@@everythingcubed4210 Thank you for the prompt reply! Hope you get it sorted!

@@googlefriend7685The new router came yesterday (same router, but I expect they made some minor changes since our previous was quite old and It’s made of a different material (probably better thermal properties) and it has fixed our problems. :)

@@everythingcubed4210 Thanks for the information!

I believe you can use 3rd party routers, (although not recommended)

@@everythingcubed4210 why not recommend?

Thanks!

Have you heard of the new internet company brsk who are setting up at the moment. Good speeds for the money by the looks of things , not sure how good there routers are tho .

Hi, I am with sky and I'm on the ultrafast+ Im constantly getting speeds below 500mbs averaging 85 to 130mbs. Spoken to sky and they are saying the speed is correct going to my house but I might have router issues. Can you elaborate on that please. Engineer is coming out next week thankfully. But I've never achieved 500mbs as they stated I would. It's so inconsistent I feel I'm paying for a product that simply is not working. Thank you.

@@wozzaclk7798hi so this could be down to many different reasons could be a faulty Ethernet cable from the ont to the router or the engineer who installed your fibre might have installed the incorrect ont inside your house this is a fairly common issue as the different types look identical except the Ethernet port is yellow on the slower ont and orange on the faster Ont but the engineer should be able to get this sorted pretty easy, if it’s the Ont it’s as easy as swapping it over and calling dcoe (openreach) to activate the new Ont

@@ThatFibreGuy Thank you for replying 👍 fingers crossed I can get this sorted

Yep, you can either use it to connect a device to ethernet to provide wifi (e.g for us currently the sky Q box provides the wifi to the booster) or alternatively from a router (or booster) to provide wifi to the sky Q box. (This works for any sky product including the mini box). I think it automatically decides which provides internet to which device depending on which has higher internet speeds.

Hello, yes you should be entitled to it for free. We have had to phone sky in order to get things like our fibre, hub and boosters, we got the hub because we complained about the awful performance of the sky Q hub (mainly because it got extremely hot) and then it got delivered promptly.

We were quite surprised that we had the option to upgrade to FTTP considering we are in a fairly rural area, and we have been to very remote areas which still have fibre, so It’s very possible you’ll get the option sooner rather than later!

At the time of recording wireless fibre speeds are not available from the main network providers. :)

Ha lol thanks. Still embarrassing to hear our young voices though. 🥶

@@everythingcubed4210 No that's fine :) keep it up and soon you'll be just as confident when you're older too don't let anyone make you feel embarassed about any of this, because at the end of the day they can't do it and you can! Good job :)

We didn’t buy it because sky have loyalty benefits, we phoned them because the older sky Q broadband router wasn’t doing us any good, additionally we are on sky because of how all of the products work together as a mesh network - so the router is connected to an Ethernet cable to a downstairs sky Q (video) box which emits a wifi signal that seamlessly connects, same with the Sky Q mini and all of our boosters outside and in dead spots. We’ve been happy and we’re glad we have been able to get these ~50 speeds across our entire home in a remote village on copper cables. Whatever floats your boat.

Hello, we weren't too concerned about it because we changed our wifi password and username through the settings page.

It is very simple, all you need to do is hold the WPS button on both devices and after a few minutes when both lights are green you should be good to go. :) Another way (the proper way) is to go into settings and make sure that the network connection is ticked, if not then you can re-do the network connection. Also it is always worth to do that even if it is ticked if your internet speed is slow in it, the Sky Q box will act as a range extender when connected, if you didn’t know that already. If the router is far away, you might want to bring it closer to the SkyQ hub if you have any closer telephone cables nearby, eventually we had sky put a ethernet (copper cable) down from where the router is located to where the sky Q hub is located. So then the SkyQ hub would have a hard wired stable and very fast speeds the same as you would get if you were close by to the router, this also allowed us to connect our TV, sounbar and any other devices like a game console in. Hope this helps!

@@everythingcubed4210 Thanks very much for the tip. Terry Davis

Perhaps try reinstalling the App. Hope it is ok now.

Yes sorry, we were very young back then, we edited it ourselves.

Not sure.

Yeah, we kinda know a lot of things especially with technology lol. Kinda our hobby.

Not sure which part you are referring to but it tends to go up and down depending on the router location and amount of people using it, with our current placement of the router and booster, without many devices using it you will find over 50 speeds in the main rooms and 30 or more in corners of the house, if lots of people are using it then it’s like around 20+

@@everythingcubed4210 sky broadband is the worst one to use of them all you mainly need 100mb+

You are supposed to wait 2 weeks for the network to mature, we are getting up to 60 speeds now throughout the house.

Sorry to hear that, maybe try moving it into different places Ect, sometimes it can depend on your location but sky could help you out with a booster or something. You may also want to upgrade to the upgraded plan which is for 56 megabits a second whereas the standard one is like 20 something I believe.

@@everythingcubed4210 we got a booster it is next to my Xbox and still changed nothing

Have you tried Ethernet? So you plug in the Ethernet cable from the booster into your XBox

Sorry to hear that, maybe try moving it into different places Ect, sometimes it can depend on your location but sky could help you out with a booster or something. You may also want to upgrade to the upgraded plan which is for 56 megabits a second whereas the standard one is like 20 something I believe.

It’s relatively small expect no more that 3 inches wide and the face of it is probably two thirds of a A4 sheet, there may be specifications on the sky website. :)

I have a iPhone 7, for almost 2 years now, before that a SE for two years and my first phone was my dads old iPhone 4s.

It depends where you are in the country and your setup like how many people use it, the location in your house etc I believe.

I have a second sky hub laying around is there anyway I could use that? If so how

Okay

Okay

We live in a very remote place on copper cables, so it is actually high speeds compared to others in the area. If you live in cities or have fibre then obviously you’ll have higher speeds.

Thankyou :)

We found that it would definitely be worth it, as we moved our router downstairs so now it’s connected directly to our booster using Ethernet. It just gives us more reliable internet that we need in a house of this size.

@@everythingcubed4210 We have super fast broadband sky q broadband package and live in large house too and we get over 60mbps with over 30 upload speeds and not had any problems at all. Also, our router is plugged straight into the master socket. I highly recommended this for faster Internet. Plugging routers into extension phone lines really slows down speeds..

@@vrglcom Yes, we moved it upstairs because it is on the middle floor and because it means we can connect our downstairs TV to ethernet. The reason why we have ethernet is because our skyQ box acts like a booster so we have the same speeds as the router upstairs as we do downstairs. Also the walls in our house are very thick.

Sure.

You sky broadband costomer?

All sky costomer got a free code for a In game reward. I need be a sky customer. But i cant because i live in germany. My question is ...can u give me this code. So i can get this weppon reward for my game. Is exvlusiv for sky uk costomer

Its for call of duty cold war playatation. Its a code for a bonus operator skin. Can u get me? U can check IT in the sky vip app unter Deals.

Yes we are a sky broadband customer I will check this code tomorrow and see if it would be acceptable to send you it :)

If you would have seen it without music then I expect it would be less entertaining and boring.

@@everythingcubed4210 I have a hearing impediment which meant that I could not hear your commentary and had to give up listening halfway through because of the background music, but as this was a purely instructional video and not an entertainment one I stand by my remark. But I appreciate your work in producing it.

Can’t go back now :) subtitles would help you I should think if you ever needed to review the video again.

Hey there!

@@everythingcubed4210 hi

Make sure to double check the steps and connections and maybe change the room plus any interference such as metallic. Sometimes it takes time, if not then Mabey reach out to sky for help.

Strange problem I’m not sure what to say apart from double check the connections and reach out to sky for help.

I did sky is sending me a replacement thx for replying

Great to hear!