Відео

Great to hear all is going well. I work North Manchester, Traditional Cleans only. Built business to the point where now need to get help. Step son considering. However, Summer time is great for quoting as I respond within 24 hours, can clean when I quote in person which I do after I have cleaned my regular round. I have a 100% hit rate. I have no website, no social media. Business is built on pure recommendation. I am in the process of considering gutter cleaning always get asked but always recommend someone else. What puts me off is I have looked at the skyvac system but how do you connect the electric ?? use the customers or buy a generator that could be noisey ? Any advice ??

Still waiting on the podcast Chris 😁

Never quote in person. I only convert around 30% as prices are quite high. As I cover a 5 mile radius it would be a huge waste of time driving round to 10 quotes taking a few hours to convert 3. I use a description and Google maps, quote them from my sofa and if I get it wrong I adjust the price after the 1st clean. Of course this loses the odd customer if you have to increase but its not that often and it's still more efficent than driving there twice.

As you know mate I always do it. It allows you to assess the potential customer and vice versa. Just recently signed up a full family as I got on well with the parents. People talking to each other works wonders, chat bots can’t compete with that. Yeah you may stretch yourself a bit but hey it’s your business not a robots.

Hi Chris, i like to quote in person as you get to introduce yourself and some people like to weigh you up first. It's a good two way filter really. You also like you say have a conversation and other questions can pop up leading to other jobs or even leads. I do use google earth though to get a rough quote for gutter clears but i always follow up with a quote in person. Get to scout out the job and see any potential problems that google earth doesn't show you.

Good to hear coming off the tools is working for you. Quoting in person is my preferred method as you get to meet the customer and them you.

Are you VAT registered yet and if so how has that affected your business!?

Appreciate your advice and guidance especially about customers who waste time and penny pinchers.

Ironically Macca's is the only restaurant I can think of that charges less for removed ingredients 😂

It can be $5 per pane per side and that usually includes the frames and sills but it does NOT include the TRACKS. Not “traps” 😑 so the one window can be $20 or more.. but they usually only have them cleaned once per year. If that. Englishmen have them cleaned monthly I hear. Us stupid Americans are too busy looking at the tv or facebook to care about the windows.. They’re called TRACKs!!!! And also the normal houses here can be $300-500 not £60

Pleased to hear that you've managed to get off the tools Chris. Good for you. 👏👏

I've just got rid of a guy exactly the same! Zero fecks given

Great story Chris 👏 I’ve sent you a message on messenger 👍

I backpack 1 house like this on all the rounds, I’ve had her since day 1 and feel a little loyal but have thought of sacking it 3 or 4 times now. It is a pain 5 mins work for £12.50 I have keys n gate fobs. I keep them at home until I need on the day. I don’t take on anymore flats or terraced as you know mate, can’t be arsed with the hassle.

Yeah I’ll go through garage but not a house. Garage needs to be unlocked and rear access doors also. Never thought of asking for a key. One thing I’d add to your insisting on someone being in, Iv found offering to start your day on that job, earlier the better if your willing, is a solution ie before they go to work, 7am even. I make sure they know I’m doing them a favour to sell it to the customer. And it gets you some early work 😁 if that’s what you want anyway. One thing I’d add is as soon as they mess you around they’re gone. But if they appreciate the service I’ll take them on.

I’m at home on a Saturday 🙄 yeah so am I 😂😂😂

Any job i pull up to that makes me sigh and say not this one again gets dumped. You dont need pita jobs theres to many easy ones out there. No access, poor parking, needing keys etc too much faff and effort for me.

Hi Chris great vid and advice as always, I have took on board a lot of your advice on running a window cleaning business and I have been trading myself window cleaning (WFP) 2 years in September and would just like to say thank you and keep up the great work 👍

😊 👍. Ha ha

They dont work for nothing. Unbelievable

Absolutely brilliant 👏 fair play to her Chris carnt wait to get my lad out canvassing and out helping me hes 10 this August so maybe this summer on light duties like hose management ect great stuff buddy 👌 I was out washing cars at 10 11 with a mate of mine and we had a cushty little round haha does u no harm and makes u realise moneys earnt not given bud

👍

Brilliant getting 7 customers 👍😊👍

Well said Chris, I've done it most of my life. I like your positive thinking and the way you are teaching your daughter. I know you are very proud of her. Well done mate 👍

How do you stop employees running off with your customers 🤪

How about rising prices of an underpriced round?

Great video as always thanks mate

Solid points chris, its a challange running a business. You need to be a salesman, manager, worker this that the other while being the backbone of a business. Its a challange and im constantly struggling im open about it if my customers ask me how tbings are going ill tell them im struggling at the moment theyre all good with me ive got a great set of customers especially because im so young theyre all very very understanding. My plan is to get a few months expenses covered hire then go to a full time salesman because thats what i do best. Hope your doing well mate👍

The big problem in expanding is VAT, having 2 vans full time and you should hit the threshold. Plus if you are flat out and have very little slack it just takes 1 person to be sick and you can't keep up. You need a bit of slack in the system.

As the business grows and you have staff to pay, they then can trigger the vat so the margins decrease rapidly which has taken me time to accept. The main reason for me is if I get ill or something goes wrong and I can't work I dont want the busines to grind to a halt. That's motivated me to go multivan more than anything

Amazing advice as always mate 👍

Good points as ever, I’ll definitely be looking to outsource as much as possible when I get there. Iv not been going long in this iteration of business but apart from anything else it makes the business more saleable at some point, even if I choose not to sell, and it’s the only way to ‘scale’ really. Personally I don’t understand or enjoy the marketing of my business, yet, I might add so I’ll certainly be looking at getting someone who both understands and enjoys that to do it for me at some point. I don’t mind the numbers side of it so I feel I can manage myself for now, but again I am aware that people who do it for a living know more than me and can work out efficiencies I never even thought of.

So are you and your staf out when its raining ?

The boy band is very inspiring mate, they never seem to switch off. So much so I’m now rethinking my journey. Thanks for the shout out 👍🏻

Very interesting. The main starting block is building a constant income. Once that is achieved building sections of the business up can be a lot easier. once you have establish a good clientele. You can sell aditional services like gutter cleaning, fascia cleaning etc. It may be easier to then employ someone whom speficially deals with just those individual jobs, that way your specialising in individual tasks, whilst controllling the growth of your business. Keep up the good work.

Well done Chris keep smashing it! Your outlook on life is remarkable, fair play for having the competence and confidence to have a stand at the cleaning expo show 💙

Do you know a online pricing website I could use or if I make a note of how many different windows then I price it per different windows as in. 4 patio doors £?? 5 small 2nd storey windows £?? 3 very large viewing windows £??.

Fantastic just put my 2nd van on the road planning to hopefully get another one next year.

Absolute gold video as always bro, how long did it take you to go from 1 van to 3? You are very inspiring mate

I love talking business. Hopefully I get grow mine to bigger in the future.

luv the mindset chris always looking for opetunitys and willingness to listen and learn i would really like to visit an expo one day be great to bump into you for a chat feel like i know you already as ive followed the channel years 🤣 and see all the kitt there is to offer keep on keeping on bud 👌

There is always stuff you can learn and people who can inspire you - it's just finding them 🙂

Nice one Chris, they'll only mess with you once so DON'T LET THE BASTARDS GRIND YOU DOWN 👍👍👍

The only fear I have is with customers trying to pay me like I live in a tent.Just recently a customer called me up I asked how much they paid the last person which was a very low price so I upped my quote and never got back to them.

Nice one Chris 👍

😊

Not everyone at once please …..

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Good luck tomorrow Chris! Wish I could make it😢 hopefully be driving again soon 🤞

all the best hope it goes well for you