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Brandon Love
Приєднався 19 чер 2014
Wireless Experts - Sales video 1 (How to overcome objections when pitching Sprint phone connect)
Brandon Love shows you how to overcome objections when pitching sprint phone connect then ties the $100 Visa promo card into bundle packs for the devices!
Переглядів: 39 040
The Different Approach to Sales Interaction as well as customer Rapport is important, similar to this video. A Professional way of Presentation of Products, goods and services, while explaining the details of Warranties support, for After sales. The emphasis on the details of presentation of goods and services are enriching, rewarding and satisfying, since it acknowledges the customer's insights, questions to have a better grasp, understanding of Quality of Sales and After sales, customer rapport and retention.*****This is NON AI Standards of Excellence in businesses*******
I never was good at role playing but was always the best rep at almost every store I’ve worked at.
Thanks for this I am currently with total by Verizon and I just happen to be on UA-cam searching for some good sells tactics. You guys did an amazing job at role-playing. 😊
Guys they are skits
Leave the “let me ask you a question” at home bud. I start my sales position next week. I know nothing about sales but I do know that if you say “let me ask you a question” the customers going to answer your “question” at a different provider. Who in the fuck says that. Ask them the question buddy. Be more personal. Start off with a nice greeting, notice the man’s ring? Ask him how long he’s been married, how many kids? Then follow up on that. Or compliment him on his car/truck and go from there. If they’re wearing a specific graphic shirt make a conversation on that. FIND COMMON GROUNDS. With that watch comment you could have created a whole conversation with the man on watches and what kind of technology he likes. Could have lied and acted like you have interest in watches, would have made the gentleman more comfortable. Also, don’t be afraid to use there name during the whole transaction. For example. Find out there name, create distance and let them browse your selections and while you’re at a distance act like you found a good match for them and call them over using there name, act excited. This creates almost a friend to friend connection. Be more energetic and engaging like you really want to help them out. Fake it till you make it
Coding student here..I applied for a cellular help desk position and have an interview next week 💯
good luck brotha! the wireless industry can be rewarding!
@@brandonlove4310 Landed a cellular rep help desk job...good media 💥💯💢
where is cringe hedgehog when you need him?
That sales pitch for the home phone could use some work
This is a horrible example of how to sell… stay away from “ummm”
Everything about this is cringe. Cringe watch comment, cringe humble bragging about inheriting money, cringe belt clip (I worked in wireless sales and young guys like this guy liked to wear them to pretend they had leads checking in all day, i.e. they were in demand and needed easy access to a phone that was constantly ringing). Even a cringe haircut and has the look of a used car salesman lol. This is exactly why I don't shop in store anymore. This 30-60 minute headache and relentless upsell (usually used on poor or vulnerable people) can be avoided by ordering online.
How's Brandon Love doing?
Got fired shortly after this video was introduced to the next training class at corporate
doing pretty good sir. how are you?
@@brandonlove4310 great! thanks for asking! Glad your own time is still ticking.
Right off the bat I can see his eye scanning him lol and he’s constantly nodding his head which is rushing the customer to finish a sentence just so he can reply with oh I love your watch lol
Yeah guy isn’t a very good salesman
This was painful to watch. the guy wasn't listening at all. The customer was hot but this sales guy is just talking trash. maybe he was nervous Idk
Too pushy
Selling that house phone was hard to watch lol
tell me about it.😂
Your approach at the beginning was okay. You were a bit too repetitive when welcoming the customer. Sales pitch for the house phone was TRASH. If the customer is saying he isn’t interested in the home phone, you acknowledge him and pitch for the accessories. In fact, just mention the total of the phone and accessories like they are “packages”. How essential they are to use.
this is how NOT to sell right ?
Sell the device first people....find out what they like in phone, what they use most, how heavy of a phone user they are....sell what the customer wants, but also balance budget. It can be tough, but establish a quick connection first. Then when you find a perfect phone, get them to the counter, do the app then discuss rate plan. Lots of good things here, but every salesman/lady is different...find your groove...also every region is different...demographics can be a factor in how you sell the device.
Cringy AF… I show this to my reps on how not to pitch… smh 🤦🏽♂️
Bad salesmen
bugging lmao every scenario in the book
It's a set up! He's setting him up.
He doesn’t understand supply and demand.
You just know this guys a top seller at sprint. He’s the only one working there because if this is how they’re teaching you guys to sell you’re all broke.
This makes total sense, for Sprint customers. Hahaha poor guy.
I’d get a job at this store just to have you as my sales leader just to call HR on how ass your sales pitch is
at 00:36 the way he says "oh" and taps his fingers on the counter is funny asf .
Lmfao old comment but still funny He was like “oh cool, yeah anyways”
This is why sprint sucks hahaha
Trash.. i run a cell phone company.. terrible qualifying questions... Less is more
Oops wrong video! I was looking for a Verizon sales pitch!!
Lol you forgot which phone was for him, you said “I’ll” instead of “we’ll” do it for free you mentioned you have a time share people don’t wanna hear about you bro! And you were so obvious that you didn’t care about the watch “sounds good” is what you said once he explained what watch it was
No… your suppose to say I and always I. Personalize it and make them feel you are specifically granting them something due to you just being nice or whatever.
I thought the time share joke added a little light but he shouldn’t have kept it going for as long as he did 😂
I hate going to sprint because they talk to much
Man. Dude wasn't even paying attention to the customer. Too funny
I couldn't stop laughing when he said I got another deal for ya 😂 I do the same at work
He said no 3 times I usually stop bitting after 2 no's
3 is usually the sweet spot. but if you can spark up a conversation and find another solution for the customer. why not?
SPRINT IS TRASH! I WORK FOR VERIZON!
this is comically bad
Lol how do you know if he get that zero down lol lol
you are right. would have to run credit first.
Holy fuck this is bad.
Just another bs sales pitch!
Sounds way too robotic like he has an AI in this ear telling him what to say. Also, you don't have to say" let me ask you a question" before asking a question, that gets irritating quickly.
Dude you're terrible LMFAO
It's impossible for this to be useful because it's clearly a role play and not in touch with how a real conversation works between two adults. Who the fuck starts things off by offering to help someone come further into the store to "get out of the sun"?!
It’s just being friendly like hey it’s a hot one out there let’s go inside where it’s cool
This is horrible tutorial. Transitions scripted and body language is off.
This is bad lmao must be at a C store.
Not impressed lol
I personally didn’t like the transition to the phone after he already picked out the phones, he didn’t even discover the need for a home phone. You got to get to know your customer before pitching that.
It’s Destiny where do you work!? Would love to hear your best practices.
No one is comfortable in this transaction. There's too much distance. Close the gap. However, he kept pushing and I like that he didn't give up.
This shit is lame as fuck lol
Lmao