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Cask
Приєднався 12 тра 2015
Multi-award-winning ServiceNow Elite Partner designing, enabling, and sustaining digital transformation on ServiceNow
Elements for success: Alignment, ownership, and engagement
Adam Follmer emphasizes the importance of top-down alignment in organizations. From the CIO to the directors, everyone must understand the goals. Engaging stakeholders and making them own their processes is crucial. Ownership and engagement are key for successful platform management, allowing development teams to focus on their strengths.
#TheDistilleryPodcast #ServiceNow #Leadership
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Like this video?
• Watch the full episode: [UA-cam link]
• Subscribe to Cask’s UA-cam channel: bit.ly/SubscribeCask
Learn more about Cask: casknx.com/
LinkedIn: www.linkedin.com/company/cask-nx/
Twitter: x.com/Cask_NX
About Cask:
Cask makes the difficult easy for clients by harnessing the power of ServiceNow to design, enable, and sustain digital transformation. As an industry-recognized leader and ServiceNow Elite partner, Cask’s portfolio includes consulting, implementation, development, transformation, and managed services solutions that enable clients to execute an end-to-end digital vision and realize the full value of their ServiceNow investment.
Cask offers domain expertise across IT, Human Resources, Security and Risk Management, Customer Service, Finance, Procurement, and Operations, as well as integrated design thinking and organizational change management.
#TheDistilleryPodcast #ServiceNow #Leadership
---
Like this video?
• Watch the full episode: [UA-cam link]
• Subscribe to Cask’s UA-cam channel: bit.ly/SubscribeCask
Learn more about Cask: casknx.com/
LinkedIn: www.linkedin.com/company/cask-nx/
Twitter: x.com/Cask_NX
About Cask:
Cask makes the difficult easy for clients by harnessing the power of ServiceNow to design, enable, and sustain digital transformation. As an industry-recognized leader and ServiceNow Elite partner, Cask’s portfolio includes consulting, implementation, development, transformation, and managed services solutions that enable clients to execute an end-to-end digital vision and realize the full value of their ServiceNow investment.
Cask offers domain expertise across IT, Human Resources, Security and Risk Management, Customer Service, Finance, Procurement, and Operations, as well as integrated design thinking and organizational change management.
Переглядів: 1
Відео
Navigating continuous improvement with ServiceNow
Переглядів 614 днів тому
Adam Follmer discusses the importance of adapting to change within ServiceNow. He emphasizes that the journey is long and continuous, highlighting the platform's flexibility. Early on, engagement was low as people saw it as extra work, but once they understood the iterative process and the commitment to continuous improvement, things improved. #TheDistilleryPodcast #ServiceNow #Adaptability Lik...
Future ServiceNow plans and innovations
Переглядів 614 днів тому
Adam Follmer discusses the future plans for his organization and ServiceNow. Over the next six months, they will focus on creating a portal, onboarding more departments, process binding, building a citizen developer program, and exploring App Engine. Additionally, they are looking into governance, risk, and compliance. #TheDistilleryPodcast #ServiceNow #FuturePlans Like this video? • Watch the ...
Leading organizational change
14 днів тому
Adam Follmer discusses the rapid changes in ServiceNow. He highlights the importance of top-down alignment and organizational change management in easing transitions. Initially, ServiceNow was seen as a disruptive unknown, but not anymore. Engaged teams and effective change management have made the fast-paced changes smoother. #TheDistilleryPodcast #ServiceNow #ChangeManagement Like this video?...
Crafting a collaborative vision for change
14 днів тому
Adam Follmer discusses defining and sharing vision within an organization, emphasizing "people process technology." He highlights engaging with different groups to align priorities and adopt Agile methodology for improved development. This collaborative approach integrated new ideas and products into the organization's vision, ensuring cohesive progress. #TheDistilleryPodcast #ServiceNow #Agile...
Transforming development with smaller, manageable tasks
Переглядів 214 днів тому
Adam Follmer discusses prioritizing Agile during planning sessions, shifting focus from CMDB and asset management. He advocated for Agile first, moving from large enhancement stories to smaller, manageable chunks. This change improved development cycles, project tracking, and task breakdowns, despite the team's inexperience with Agile. #TheDistilleryPodcast #ServiceNow #Agile Like this video? •...
Achieving platform success with top-down alignment
Переглядів 514 днів тому
Adam Follmer discusses the adaptation to a new platform over the past two years. Initially, the ITSM rollout faced challenges due to limited resources and poor alignment. Over time, top-down alignment and an expanded team, including contractors from Cask, have led to success. These changes helped streamline processes and achieve better results amidst change. #TheDistilleryPodcast #ServiceNow #I...
The journey from a failed ticketing system to ServiceNow
Переглядів 414 днів тому
Adam Follmer explains transitioning from an old ticketing system to ServiceNow. The focus on CSM was due to prior integration efforts. The organization had already gathered requirements and onboarded teams, making it easier to start with CSM. It was an older system, and the groundwork with CSM facilitated a smoother transition to ServiceNow. #TheDistilleryPodcast #ServiceNow #csm Like this vide...
Using Disciplined Agile for continuous improvement
Переглядів 428 днів тому
Felix Ortiz explains Disciplined Agile, an Agile methodology by PMI, which combines the best practices of Kanban, Scrum, and SAFe. This approach provides versatile tools for various projects and operational programs. Aligning the Disciplined Agile framework with business needs ensures effective project management and operational success. #TheDistilleryPodcast #DisciplinedAgile #ProjectManagemen...
Process ownership for ServiceNow governance
Переглядів 928 днів тому
Felix Ortiz discusses the critical role of effective people management in ServiceNow governance. He highlights the importance of structured leadership, process owners, and the ability to filter and prioritize demands. Clear governance and review processes ensure that business needs are met efficiently. #TheDistilleryPodcast #ServiceNow #Governance Like this video? • Watch the full episode: [UA-...
The art of demand prioritization in project management
Переглядів 428 днів тому
The art of demand prioritization in project management
A 90-day backlog for ServiceNow platform management
Переглядів 428 днів тому
A 90-day backlog for ServiceNow platform management
Effective operational support for a ServiceNow platform
Переглядів 328 днів тому
Effective operational support for a ServiceNow platform
A journey in Cask's design innovations with ServiceNow
Переглядів 9Місяць тому
A journey in Cask's design innovations with ServiceNow
How accessibility shapes user experience and compliance
Переглядів 5Місяць тому
How accessibility shapes user experience and compliance
Strategies for smoother ServiceNow portal navigation
Переглядів 14Місяць тому
Strategies for smoother ServiceNow portal navigation
The role of ServiceNow OCM in portal engagement
Переглядів 9Місяць тому
The role of ServiceNow OCM in portal engagement
The critical role of user validation in UI/UX innovation
Переглядів 2Місяць тому
The critical role of user validation in UI/UX innovation
Agile ServiceNow solutions for client UI/UX challenges
Переглядів 5Місяць тому
Agile ServiceNow solutions for client UI/UX challenges
How to understand and solve UI/UX customer pain points
Переглядів 12Місяць тому
How to understand and solve UI/UX customer pain points
Transforming data into strategic assets with ServiceNow
Переглядів 6Місяць тому
Transforming data into strategic assets with ServiceNow
ServiceNow SPM's role in strategic IT decision-making
Переглядів 8Місяць тому
ServiceNow SPM's role in strategic IT decision-making
Uniting organizational roles: ServiceNow SPM efficacy
Переглядів 8Місяць тому
Uniting organizational roles: ServiceNow SPM efficacy
Navigating SPM: tailoring ServiceNow to your needs
Переглядів 6Місяць тому
Navigating SPM: tailoring ServiceNow to your needs
Elevating IT with strategic portfolio management
Переглядів 1Місяць тому
Elevating IT with strategic portfolio management
Beyond project management: the world of ServiceNow SPM
Переглядів 8Місяць тому
Beyond project management: the world of ServiceNow SPM
How ServiceNow SPM could affect the global economy
Переглядів 5Місяць тому
How ServiceNow SPM could affect the global economy
The role of strategic alignment in ServiceNow success
Переглядів 2Місяць тому
The role of strategic alignment in ServiceNow success
Addressing the gap in ServiceNow project execution
Переглядів 3Місяць тому
Addressing the gap in ServiceNow project execution
Optimizing resources: strategic portfolio management
Переглядів 2Місяць тому
Optimizing resources: strategic portfolio management
Please don’t stop..
Chhfhjh😅
Great video! Your channel is the best but your channel growth is very low. So it is very important to grow your channel. I can help if you want💯
You know this is public right? I assume this is meant to be an internal sales or training clip and is not meant to be public
Thank you, Dan. Yes, this is a clip from our public podcast, The Distillery.
Starts @ 02:53
'Promo sm' 🎊
Hello. I need to implement Screen Condition for one tab on certain UX Screen. But I don't understand what the name of function I should provide in the UX Screen Condition script. Could you please clarify this moment.
This!
Wish I had a Megan when I started my journey on the platform!
Great intro, love the passion and as you can imagine I'm 🔥 up hearing the story 😎
I’m with you Jon! I want my backpack!
I can't see any of the screen sharing
Poorly named video. This video doesn't use React at all, it appears to use SNOW's Web Component based approach.
Thank you for coming to the weeding !!!! Love ya! Nice video
good stuff
Hai kindly let me know how to next best actions in that the document should be available as attachments in the form. Once this document is filled and completed, it should be auto attached to respective case record
awesome
░p░r░o░m░o░s░m░
Excellent overview here!
Hermosa eleccion 9😍 LIKESEX.Uno de mejor siempre en mi corazónc mañas no se la.🌹🤩💜 Son unos de los mejores conciertos.
How do you setup ServiceNow to utilize React? Can it work as a replacement for me to work with React in place of AngularJS?
p͓̽r͓̽o͓̽m͓̽o͓̽s͓̽m͓̽
Good information! Thank you for sharing. Didn't know about the file attachment built-in functionality for Service Portal and the Desktop interface.
Glad to help!
I have used the Module Revealing pattern as well as other patterns since I started working with ServiceNow. I used to use JavaScript quite heavily so it was part of my nature almost . I have also been called out for using different patterns that even consultants from my own company could not really understand, let alone the admins. I get that point for sure, but I have not stopped using them as I feel like they are really awesome. Nice video , really cool!
Another interesting thing based on Jon's idea for constants is: var Client = Class.create(); Client.prototype = { TYPE_CLIENT: "INTERNAL", initialize: function () { }, type: "Client" }; If you wanted to access the TYPE_CLIENT constant inside your script include you would use "this", but if you wanted to access it outside, for example in a business rule condition, you would have to go through the prototype by writing Client.prototype.TYPE_CLIENT. And you are right, it's all about memory management as these constants are not loaded in when the initialise is called, they are only used when called. I guess we should not be too much worried about memory these days, unless there are hundreds of millions of objects being initialised. LOL
Hey guys, very nice content, I really enjoyed it! The first issue you hit with the undefined is because, inside your private function in the script include you had a gs.print(), but that function is void so there is no return. You were calling from the background script like this: var c = MyScriptInclude(); gs.print(c.privateFunction()); This is executing the gs.print() inside the function in the script include, and the return of the privateFunction is void, meaning undefined. If you had called it like this c.privateFunction() you would have seen the print only from within the function and not twice
thank you for videos
Awesome guys
Playbook ad hoc activities are coming to PAD in San Diego. Enables agents to add steps to a playbook on the fly for dynamic case resolution.
I like your vids!! You have a new subscriber. Do you know of PromoSM?! Lot’s of channels are using it to promote their videos!
Amazing info.. Just what I was looking for. Many Thanks. My question for you guys would be about response handling, whether there are errors or everything goes 201, is there a way snow can return to client with a response other than state codes?