Відео

I work for a medical insurance survey company that does telephone surveys. Some of the agents get at least 10 or 12 surveys completed in a day. I only get around 5 or 6 and it's like pulling teeth. I am wondering how the people who get almost two dozen surveys completed do it because I have clear speech and a friendly manner and I usually get flushed down the phone line or hung up on as a scammer. I have been doing this job for over a year. They have two sessions of 3 months each so it's at best 6 months employment. I used to do customer service which was a breeze compared to phone surveys. I even suggested that our company see if they could get CVS or Walgreens to give a 5% or 10% off coupon to those who completed a survey with us as a thank you for doing the survey and it would also bring more business into Walgreens and/or CVS but no one is listening to me.Fortunately we are paid hourly wages but it's nothing to crow about. If we were paid per completed survey most of us would starve. You are very talented and a good speaker. Could you address this telephone survey conundrum and give me a little heads up on how to be more successful. Thanks.

awesome! got some ideas, thanks!

Susan, I totally agree choosing the topic for your thought leadership research is a critical decision. Too many underthink this or get frozen by overthinking it. What research will best serve your target niche?

Brand voice is real authenticity, coming from a non marketer.

As the saying goes, a jack-of-all-trades is a master of none. I've been feeling a bit lost lately, to be honest. My consulting business/agency has reached a point of inflection and I've struggled for some time now evaluating options and deciding on what's next. My biggest challenge right now is balancing the need for stability and predictability with my desire for growth. I've been wrestling with the decision of whether to expand into a new service area, pivot to a different niche, or simply optimize my current offerings.

 Your video's reminder resonated deeply with me Susan, thank you. Niche = standing out. Focusing on a niche clarifies and amplifies your expertise. And the clearer your expertise and niche, the easier it is to attract your ideal clients.

P R O M O S M

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This was very informative, thank you

Thanks, dear

Really loved this! Thanks for sharing.

Thanks for your explanation

I actually passed out a health and wellness survey at my daycare in order to collect data on what people enjoy to eat so that my company can recreate their favorite foods using Plant based ingredients. However I don't currently have a huge audience and I don't have a website yet...but I do have social medium platforms how do I get people to take it?

Ma’am what kind of incentive one can offer to hospitality and tourism sector employees??

Great video and so clearly explained. Thank you for posting. I always find that the best videos are pushed down the UA-cam list. But the search, like here, is well worth the effort. Thanks again.

I've gone through several videos and I am really struggling to connect with Susan. Can any body refer me to other researchers

Hey there. Is there anything you can do once the bots have infested your survey?

Hey susan! you're a gosh dang star! keep it up <3

I'm an Asian, I worked in a BPO and my account is doing surveys, but americans really hate my accent 😢

I Do want to talk to you! I’ll reach out by email! ❤️. Thank you for the great video. I didn’t even know I was about to launch a research project but your video made me realize I am!!

Hello Mam Just found you Channel I work For Nielsen Market Research, UAE Your videos are encouraging, Thanks

This one really helped me, short video yet full of useful explanation. Thank You!

How to identify context of research in a published artical?

Not what I expected! That was nice.

Please post more videos . It was very helpful for my research.. Respect from Pakistan ma'am :)

Fantastic new video Susan. Super important for data equity. Not everyone has a computer at home :)

I like ways of bringing about organizational culture change without pointing out the change.

There are no shortcuts in good market research.

LOVE this one :) Great job Susan.

You tell it like it is!

These are great questions! Really like your honesty and presentation!

Hey great work. Really appreciated. I think you guys need digital marketing support.

Great tips. Thank you Susan!

"... the short answer is 400." To the point!

Great song and hysterical dancing!!!

We love that you did RESEARCH on the RESEARCH. E says, "Sooooo meta!" Am looking forward to following along.

I love research ❤️❤️❤️. I’m so excited to watch! Thank you 😘