Відео

Make sure you're using the right file - a PNG with transparency. Another possible solution - Canva has this annoying feature of locking the image as a background image so then you can’t move it as a layer - at 2:34 - you can see how to unlock and fix it

@@marinistyledesigns yes you’re right it definitely works now I had to purchase a transparent png from Etsy Lol

@@chulo2135 this is a common mistake. Should I create a video specific for that? And I also leave the links for the mockups I use in the video description, so people can get them right away

Hi Chelsea, 9.3x8.2" is the standard and most used size for the 20oz Skinny Tumbler design. Templates you can buy and use for creating the right size design (ad): designbundles.net/katineart/1380826-20oz-skinny-tumbler-template-svg-straight-and-tape?ref=LK9GLw and for the 20 & 30oz: designbundles.net/katineart/1933534-20-oz-30-oz-skinny-tumbler-template-bundle-svg?ref=LK9GLw

do you have versions of this in canva?

If it's not working for you, check if you have the mockup image attached (locked) to the background and detach it so it allows you to send your design backwards. How to fix if you have this issue - at 7:40 in this video: ua-cam.com/video/rvmcz5M0JqY/v-deo.html

This video is for Procreate. The Mockup works also in Photoshop and Canva

The free one

Hi I'm not sure why, but the free version that I'm using is not allowing me to send to back.

@@confidenshal-learnwithkay1511 Hi, it shouldn't be because of the free version, it's because the mockup image is "locked" as a background. Check out 7:39 - I'm explaining how to fix it.

Hi! Canva doesn't have an auto-tilt option at that moment, to create this effect as well as to keep the window glare visible, the other users should have used a PSD mockup file in Photoshop OR if it's a flat PNG file with a transparent frame inside - then again, in another program like Photoshop or other that allows you to tilt/edit the edges of your image and drag them to fit the frame. I hope this makes sense to you, this is what I guess without knowing the file and how the mockup designer created it.

Hi! If you hit "Bring to the front" after positioning your designs in the right places and you use the transparent PNG file, your designs should be visible, because the PNG mockup file has empty pixels and everything that's backward should be visible. Are you sure you're using the PNG file and not the JPG file ( which isn't with transparent pixels)? For further support please join my Facebook group: facebook.com/groups/1175696225953409/ so I can provide screenshots as well. Thanks

Hi Jennifer! Thank you for your questions! I'm a mockup designer so my tutorials will be mostly mockup-related. I would highly recommend the videos of @DesignBundles for the next steps if you're a crafter or want to do tumbler designs. Here are some about the 20oz Skinny Tumbler: ua-cam.com/video/YNc4bA5x4g0/v-deo.html ua-cam.com/video/Ct_16YMsTNY/v-deo.html

Hi Claire, it should be a PNG file with transparent objects (tumblers). The transparent areas are empty pixels actually. It wouldn't work if it's a regular PNG with no transparency or a JPG file. I hope this helps.

Hi Sonia. The only case I know when forward/backward options aren't active is when you've made the 1st image attached to the background (Set as a Background image). Right-click on the Tumbler Mockup PNG image and select "Detach Image from Background" to enable the forward/backward options. If you still have issues, I would invite you to join one of the FB groups (see the description below the video to find links) - there you can post a video of your actions in Canva and we can have a look together where the problem comes from. Thanks

@@marinistyledesigns Omg..thank you!!! I know nothing about Canva and this had me completely stuck. I felt so silly. Thank you, thank you, thank you🙏🏾

Thanks, happy to hear it. Not sure if I understand you right about the liquid look. If it's regarding the mockup and I can help - feel free to reach me out via some of the channels mentioned in the description/comments (FB, DesignBundles/Etsy PM).

Hi Alice, unfortunately curving the image is not possible in Canva as the program doesn't have this feature. So mine is also not curved. This will be possible in Photoshop / Photopea with the PSD file. Thanks.

The whole design used in the mockup is 7.3x6.2" or 2200x1850 px (divided into 3 equal parts). You could use also the standard size for 20oz tumbler wrap - 9.3x8.2". In a nutshell, any proportions with height:width = 1:1.2. I hope this helps

Hi Cassie, you can hit File -> Save As and save it with a custom name, if I understand you right. If you need more help, please join our FB group mentioned below. Thanks

Hi, do you use the PNG file from the skinny tumbler mockup you've purchased? It won't work with any PNG. For further support please join the FB group mentioned below or message me on the platform you've got my mockup from. Thanks

I think you need to use their template. The tumbler part has to be transparent. Mock up files I've found elsewhere for free are not transparent. When you bring it to the front it covers the image.

So happy to hear that! Keep going!

Samantha, please make sure you're using the .PNG file with the transparent tumbler areas. So on these areas, you will see at the beginning empty pixels. When the PNG mockup overlays your design - your design will be visible exactly where the transparent areas are. If you're using the JPG file instead, you will see the tumbler areas in white and not your design there.

Thanks a lot for the comment, Susan!

That's where I'm struggling

What’s the Facebook name. I’m struggling with the exact steps. HELP PLEASE

​@@samanthagannon9195 Feel free to join the Etsy FB group and ask questions to support you: facebook.com/groups/1175696225953409/

@@arcoleyakelly4555 ​ Feel free to join the Etsy FB group and ask questions to support you: facebook.com/groups/1175696225953409/

Hi Courtney, would you please join the FB group: facebook.com/groups/1175696225953409/ and provide some screenshots, so I can see where the problem is and try to support you. Thank you.

Hi Brittany, beside the video tutorials I can provide more support in the FB group only, as there is an option to attach screenshots etc, so feel free to join and ask questions to support you: facebook.com/groups/1175696225953409

Hey, Murtazo! What exactly doesn't work right about the other 2 copies? If you need to provide screenshots please join my Facebook group: facebook.com/groups/1175696225953409/ and write a post there.Thanks

The same.

Are you opening the PSD file in Photoshop? For further help, please join the FB group mentioned above and post your question there. Thanks

The Sippy cup Mockup doesn't allow to create a transparent PNG file for Canva. It includes only the PSD file for Photoshop/Photopea - so you can follow this video: ua-cam.com/video/ZBoqLxXOAZo/v-deo.html If you have any other questions, feel free to comment. THanks

Hi Melissa, how can I help you?

@@Olga-xp3lh I can't get it to work either. Image disappeared when I brought tumbler mockup forward

me too it wont bring it forward :(

Same Looking for a new video at this point :/

Hey Makayla! Please make sure you're using the .PNG file with transparent tumbler parts and not the .JPG file which has no transparent parts and it will really cover your designs with white areas. Also, for further support please join my Facebook group: facebook.com/groups/1175696225953409/ and write a post there, you can attach screenshots also. Or PM me on Etsy. Thanks

Mine does the same. I’m also using the .PNG file.

I was having trouble too after watching this video , i went to design bundle (keyword. Canva tumbler mock up ) and purchase a mock-up and applied the following step to and worked awesome, hope this helped

@@ebonyjerome5101 same here!

Thank you for this video. Very easy to understand. I did have the issue just like the girl before about the tile type. Thanks for clarifying!

Hi Casey! Make sure the image with your design (and not the one with the tumblers) is selected and then click bring to front. For further support please join my Facebook group: facebook.com/groups/1175696225953409/ and write a post there, where we can attach screenshots also. Or PM me on Etsy Thanks

Yep, I'll try to create a slower version. Thanks for the suggestion. Meanwhile, if you need more support with the mockup, feel free to join the FB group and ask questions: facebook.com/groups/1175696225953409/ Thanks

@@marinistyledesigns I was going to ask the same question as Angela. I purchased this mock up yesterday and I'm new to photoshop so this tutorial is a little fast for me to follow. I just went to facebook to join the group and it's pending approval.

@@nancymcduffie7051 Just approved your request! Welcome to the group! :)

Thanks! Happy to hear that!

Thank you for your interest! You can get it from my shop: etsy.me/3jGsVpT

Hi! Would you contact me via Etsy convos or via the FB group: facebook.com/groups/1175696225953409/ and provide some screenshots, so I can see where the problem is and try to support you. Thank you.

I’m having the same problem

Sorry to hear that. That's the way I can help for now. I'm not a native speaker, so that's why I prefer to text instead of speaking.

Hi Shemeka, please post a screenshot on the FB group so I can have a look at how to help you: facebook.com/groups/1175696225953409 Thanks

I finally figured it out. Well I finally realize I was trying to use the wrong file

@@shemekajordan8320 Happy to hear you've finally figured it out! I'm sorry it was such an issue for you. Generally, the easiest and best way is to contact me via Etsy, where you've purchased the file or via the FB group I've invited you to and ask for support, so I can help you and walk you through the process. So please try this way next time. I'm really sorry to see you've left 2 star-rating to my mockup.

Still didn't work. Image disappears.

Thanks this was perfect. It worked!

Hey! So you can't open it on UA-cam? I can share it on my FB page if you would like to join it: facebook.com/groups/1175696225953409 and please drop a message you're here for the Affinity video! Thanks

Hi Crystal! I also have a Windows 10 HP laptop and tried it, it works. I'm sorry I cannot attach a screenshot to explain it better, but if you don't have the right-click menu with the Copy & Paste option, then a workaround would be the following: select the design and click on the Duplicate button (it's located on the top menu bar on the right, the last button before the Recycle bin/Delete btn). For further support please join my Facebook group: facebook.com/groups/1175696225953409/ so I can provide screenshots as well. Thanks, Olga

Hey! If you hit "Bring to the front" after positioning your designs in the right places and you use the transparent PNG file, your designs should be visible, because the PNG mockup file has empty pixels and everything that's backward should be visible. Are you sure you're using the PNG file and not the JPG file ( which isn't with transparent pixels)? For further support please join my Facebook group: facebook.com/groups/1175696225953409/ so I can provide screenshots as well. Thanks, Olga

if you are using a PC then you have to "lock" the tumbler image for it to show through. The commands are actually all a little different on a pc.

Hi Belinda! Just saw also your PM on Etsy & will reply to you there so you can provide more details and let's figure it out together! :)