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Hi there, see if friends or family own one and see how their experience was\is. Alternatively, website search engines.

You are correct, soapy water is an unwise choice of beverage.

to regenerate both tanks

Any soap will work for this test.

No such thing as a visual learner. It just means you are low IQ if you need to see it.

Check for an 'external pipe leak' as I did...... Shoddy Installation!

Hi there, yes you will get a lather from hard water. You just need to use more soap 🧼🫧

Thank you, @scottjenkinswatersofteners1643, for reaching out. I am actually referring to a low level of hard water, which is more like the early stages of well water turning into hard water. Unfortunately, I cannot afford a water test at the moment. However, I have developed eczema since moving to my new place, and I suspect that the water supply may be the cause. While the water doesn't taste metallic or have a strong odour, it can sometimes have a mildly sour taste.

Hi Radish, thanks for your comment. That would be true if the softener was set to the wrong hardness. Otherwise, kinetico softeners don't just regenerate sporadically they are metered. Kind regards, Scott

@@scottjenkinswatersofteners1643 Thanks, how would one change the setting, have you a video for that?

@@radishpea6615 the best thing to do would contact your local dealer for advice. If anything goes wrong it will affect your warranty.

@@scottjenkinswatersofteners1643 It is out of warranty. Can/will you advise how to change the frequency of regeneration please?

@@radishpea6615 firstly, why do you want to change the frequency of regeneration and can you tell me what disk it is currently on and how hard your water is please?

Hi Jason, exactly! Our water softeners seem to be Britain's best kept secret. Thanks for your comment 😀

Hi Molly, Thank you for your nice comment. Which water softener do you have?

Hi, have you reduced the laundry detergent to perhaps 1/3 of what you once used? How old and what fabric are you most unhappy with?

Hi, if you can tell me which softener and the gear setting and either your area to which you live or the water hardness, then I should be able to tell you if it is set correctly.

@@scottjenkinswatersofteners1643 It’s a Harvey’s block salt softener which has on the label - H20, service 800, regen 17, Resin 350, b/v 1. Salt use set on normal. I live in Howden, East Yorkshire which is very hard I think.

@@S.wilson911 all settings would seem to be correct. Are ypu getting hard water?

@@scottjenkinswatersofteners1643 no but it uses a lot more salt than my sisters. We both got the at the same time.

@@S.wilson911have a look at this link below. Don't forget the softeners although the same you may just use more water than her, hence using more salt. www.sjwatersofteners.co.uk/is-my-water-softener-using-too-much-salt/

I would say it is hard, however. It may be moderately soft. The water in my video is 300ppm's

@@scottjenkinswatersofteners1643 ok thanks so much, there are white spots on taps ,bathroom doors and utensils in our house and how much ppm is safe for bathing as we have no problem in drinking this type of water but it is damaging our hair

@@goldy6576 this is difficult to say, because it is more of an opinion than anything. In my opinion uk water is always safe to bathe in and I would say 50ppm is the maximum I personally would choose to bathe in.

@@scottjenkinswatersofteners1643 ok which water softener will u recommend I live in india 🇮🇳

@@goldy6576 sorry I have no idea, have a look on my website and see if any brands I use are available in india

Yes, you can use any soap

@@scottjenkinswatersofteners1643 ok thanks

@@scottjenkinswatersofteners1643 btw i got ur video from our chemistry teacher he loved ur video so much the whole class watched it! but i have exam in it😭but ur video helped me to understand more thanksssss😉😁

Check the mineral content on the bottle. If it has magnesium and calcium in it then yes it will be.

Yes. Water can also be a vapour as well as a solid.

Where abouts in the world are you?

@@scottjenkinswatersofteners1643 well i was was lost but what about u. U are replying this comment after 4 months🤣🤣

I have never tried it with ivory soap. However, I imagine that sopa scum will still be visible.

Hi John, this sounds to me like salt creep. Rinse off with warm water, this will dissolve the salt build up and it will fall into the cabinet, excess water should discharge out of the overflow.

@@scottjenkinswatersofteners1643 Thanks for that Scott. I’ve washed the whole thing down - but it’s still not working. I guess I’ll have to get someone out.

@@johnmiller4551 if we can help further give us a call 01243607494

Yes most definitely! The cleaner your water the better :)

@@scottjenkinswatersofteners1643 Will adding the Whole House Water Filter before the Water Softener System help reduce the amount of salt needed by the Water Softener - i'm just trying to find ways to reduce the monthly cost of salt needed by the water softener system.

@@mikefa5891 no it won't make a difference in salt use.

@@mikefa5891 www.sjwatersofteners.co.uk/?s=Whole+house+filter