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Procedure of the Filling case on the shopkeeper,
Serving a 15 days legal notice is pre-requisite for filing a claim in the Consumer Court Sindh Pakistan.
Before the Consumer Court: If the matter is not resolved through legal notice,
then consumer may file a case / claim on plain paper for redressal of his / her / their grievance before the Consumer Court within subsequent fifteen days.
To articulate and promote the interests and rights of citizens and consumers at all,
socio-economic levels, with a particular emphasis on the inarticulate and disadvantaged groups;
and facilitate the emergence of an organized movement in Pakistan,
so that the citizens could have legally enforceable rights.
Who is a consumer? Section 2(c) of the PCPA, 2005 defines the term “Consumer” as under:
Buys or obtains on lease any product for a consideration and includes any user of
such product but does not include a person who obtains any product for resale or for any commercial purpose.
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