Відео

@@photographyRI Yep, pretty much. I’d say it’s less of an issue if you are buying it for personal use. I’m considering picking up a Komodo for personal projects now that I have a job outside the video field, and plan to only power with BP batteries/not hot swap to be extra careful. If your income doesn’t depend on it, if it goes down, your livelihood isn’t disrupted. If you’re buying a RED as a camera that your income depends on, I consider it essential to have at least one more than what you need so it’s ready to grab when one inevitably goes down. This goes for other brands as well, but I’ve been shooting on my a7S IIIs since 2020 and never had so much as a screen freeze. All about mitigating risk. RED sensors are gorgeous, but the risk was too much for me when my income was counting on them. That calculus has changed a bit now that I work in a different industry and will receive a paycheck whether the cam works or not. Hope that helps. :)

@@therottenonion1 nice! After doing a lot of research, a good friend of mine that works in semiconductor manufacturing and I are of the opinion that ON Semi is most likely who makes their sensors (unless Sony admitted to it which I’ve never heard, seems like red keeps that hush hush)

@@aramzadikian 🫡

@@theolufsonDo you get off on that? Weirdo.

He’s a jilted lover who buys used cameras and bitches when they break. He’s a punk. He feels that he should receive the same level of support as the big players, local 600 cinematographers and those that have established careers who also spend lots of time cultivating a positive relationship it’s the company. I have second hand embarrassment listening to this clown.

@@RonaldoMoura Actually, the message was to never ever buy a RED camera, because even after being repaired and signed off by RED the same component broke again. Lol

yeah right but boring

I don’t recall that being my message at all. My thoughts around being a RED owner were always based upon what I, as the owner/op, wanted to shoot on. Yes, of course my clients liked the image lol. And they hired me because they wanted great visuals. But since selling off all the REDs, I have been daily driving my a7S III’s, and my clients are just as happy, so I feel I’m up to the task as a DP in case you were implying otherwise… The REDs weren’t a crutch for me, they were a tool I wanted to use. That is, until all of these negative experiences compounded to a point at which it wasn’t worth it to me anymore. And I do still shoot with them occasionally when clients want to pay extra for the rental.

Ha! Funny thing is, I know several owner/ops who “know a guy at RED” and they’ve always been treated very well. 😅

@@theolufson “The guy’s an interior decorator, and can fix 10 Chechen RED Heliums single handed” 🤣

Ended up selling it due to some reliability issues and poor RED Support experiences. However, yes, I still think that sensor is one of the best images for the investment you can get!

@@theolufson oh ok! I bought a Gemini kit yesterday ahah but agree, who many did you sold your kit? Prices decrease a lot

@@TLFILMS oh exciting! Let me know how you like it. With RED being acquired by Nikon now I’m hopeful things over there will improve and have been considering getting another cam (probably a Komodo since I want something more compact if possible, but we’ll see). I sold my entire Monstro kit for $14,900 in March. I had some more rare modules like a LongTake and a direct-mount Ultra Brite monitor but even still, I think that ended up being a great sale price.

@@theolufson agree, very unstable market nowadays

@@theolufson do you think it's the same story with their v raptor vv?

All but one of the cameras was purchased from reputable dealers - two of the cameras were from Adorama even. So no, not a valid argument, and you’re not the first to make it to try justifying RED’s BS. The Monstro was the only camera bought directly from another owner, and it had the same issue pop up a second time even AFTER being signed off by RED.

Oh trust me, not a day goes by that I don’t think about how much I miss that Monstro sensor. 🥲 Hoping with the Nikon acquisition the reliability will go up a bit, or at least the support team will improve. I’m not opposed to switching back if things change under the new management…

I sure hope so!

I know, it’s insane! You can get a full KIT for $10K on eBay right now. I paid $11,300 for my brain alone and thought that was a steal one year ago. Wild.

@@theolufsonPeople have lost their minds, mean while Alexa mini still around 30k with thousand of hours…

@@dm.b7560 Alexas are exclusively for crews when you think about it. They have built in CDs, right side AC operation monitors, a viewfinder etc. they are genially built. I have a friend here in LA with a monster, and it is insane. Now that I got a sold b cam, I think im getting rid of the Komodo for a VV sensor. The monster is an absolute bazooka of a camera, lot of people aren't even aware of it!

I'm looking at one with 150hrs for $5200

@@BrandonTalbot Insane...... I'd buy it man, those machines are tanks and a Monstro is a really good camera

I like both for different reasons! I’ve actually owned both, too. I personally like the look of the Scarlet W sensor more, it’s a smaller cut of a Dragon sensor. Better dynamic range by a noticeable margin compared to the Komodo which made a big impact in the shots I was getting, but Dragon is a very light hungry sensor so if you expect to be shooting in a low light environment go Komodo, it has better low light performance. Komodo is also much smaller, WAY lighter, and uses about 1/3 of the power while running which is even more of a real-world difference than it sounds. My S-W killed a 95wh battery in about 1.5 hours, while the Komodo ran 5 hours on the same battery. Overall I think they’re both great, really depends on what you plan to shoot. If you can take your time, light things properly, and don’t mind a heavier camera with more batteries, I’m of the opinion that the Scarlet W will give you a better image overall with more dynamic range to work with. The S-W also has a more ‘grainy’ look to it because it’s only 5K and is a very light-hungry sensor, figured I should note that as well. If you have any more specific questions about either of them feel free to reach out!

Well I’ve since sold both of them soooo… (Threw this video together quickly, was planning to make a side by side as well but both cam’s kept breaking and I finally had enough and sold them off lol)

Do u mind sharing how much u sold it for?

@@contentcreatorexsposer Sold everything for $14,900. We had agreed on $15.5K initially, but the damn lens mount issue CAME BACK the day before we planned to meet and since it was past the 90-day repair warranty from late September when I got it fixed, RED wouldn’t honor it of course. So I deducted the anticipated repair cost from the sale. Still a fair price IMO with where the DSMC2 market is (and is heading) lately. :)

Can you sell mines lol comes as a kit only 12 hours

its crazy how fast they depreciate, i just saw a great monstro kit for 8k, was lucky and got out long ago. I kind of got sucked back in with the komodo but thats alittle tolerable@@theolufson

What will you be using?

I sure will! So far I do know from a friend that people at RED have seen it, but nobody there has made any effort to contact me. Also, I had a sale for the Monstro lined up for last Saturday but the day before, the lens mount issue CAME BACK. Conveniently a month after the previous repair warranty expired. I’m working with RED Tech Support now before sending it in (they’re vastly more helpful than Customer Support). The guy there said he’s never heard of the problem in his 10 years working there, let along twice in the same camera and after being repaired. RED also, as expected, is not budging on the fact that the previous repair’s 90-day warranty is expired, even though I just paid them to fix the same problem like 5 months ago and it should NOT be broken again especially that quickly. 🤦‍♂️

@@theolufson wow I really think RED as a brand sound increasingly suspicious. I don’t think I’d ever want to buy from them. Sad in think day and age they can get away with such bad service.

Really? If that’s the case, I’d be very interested to hear what your experience was like.

Sent me a camera with a bad firmware issue that caused the camera to occasionally/regularly do a hard reboot when I hit record.@@theolufson

Model number of the drive is MZ-N6E2T0. I have a photo of the actual Samsung SSD inside but can’t post it - feel free to reach out via the email in my bio and I’d be happy to send it.

Glad I could help! :)

Don't take this video as something to make a decision on, trust me. I own three RED cameras currently and have owned four in total.

@@picxlmedia7856 I'm sure we'd all be interested in hearing more about your experience if that was your takeaway. I had a buyer lined up for the Monstro to meet yesterday(Saturday), and the lens mount connectivity issue (fixed by RED in September as described in the video) came back on Friday. So now I have to pay RED to fix the same problem I paid them to fix less than five months ago, because it's out of the 90-day repair warranty and we all know they won't budge on that lol. And I have likely lost the sale, or at least am out $500+ for the repair... again.

@@theolufson No doubt it sucks that you're dealing with the issues that you're currently facing. I had similar issues with other gear from Sony to Canon and many other brands like Apple and so on. Sometimes we're just dealt a bad hand. Now my experience has been different than yours but I'm not going to take away from what you've dealt with. I have a V Raptor, two Komodo X and a OG Komodo and all has been well so far. I do hope you get it taken care of and still be able to sell it.

Completely agree! Thanks for watching, I appreciate your perspective.

Yeah companies should be consistent with how they deal with a situation either you always pay for the shipping or you never do. People should get familiar with the process and not feel confused by the process each time.

Yeah it’s real shady to me. There was no consistency in the process as you could tell haha. And I actually stopped and reread that disclaimer like what the heck? I’m curious why they’re so protective over their support emails. Makes you wonder what they want to hide…

@@theolufsonI find it weird you had the same support agent. I know some agents seem to get a little aggravated when the same client comes back within warranty for free repairs but that isn’t the agents issue. If they send it in once or 200 times within warranty the process should be the same. I feel some people judge clients who come back for free repairs again and again and again and there is this bias against them. In warranty is in warranty if they feel they are losing money on one client due to faulty parts in their product they should work on better parts. Standard warranty procedures should apply.

I didn’t know that! That’s cool. I applaud them for getting around it haha. I’m usually a strong advocate of IP protections especially working in a creative industry, but RED’s patent is broad enough and they enforce it so strictly that it’s actively holding the industry back and I find that extremely irritating as a working professional.

@@theolufson I agree. More companies should do what Sony did with the F5/F55 and the Venice 1 where it uses a raw recorder but the raw recorder bolts onto it almost like a red expansion module so it’s pretty much internal without being technically internal. It just becomes part of the camera and easy to forget about. Loopholes.

How dumb you need to be to post shit like that. They go after anyone who implements a certain algorithm^ you cant patent the idea of in camera compression but the algorithm. It is called wavelet and it is just happens to be the most efficient one and red was first to implement it in camera dn had an opportunity to patent the implementation. Whats so bad about it ? You dont blame sony for sensor patents right ?

I’m so glad to hear your Komodo’s been solid dude! I remember a while back when I was trying to get you on the RED train, when you were shooting on the Z Cam haha. Your work is always awesome to see and I’m glad the camera is serving you well! Curious about your thoughts on the new V-RAPTOR [X] and your future upgrade plans?

Oh trust me, the cult already have(see other comments). 😅 I also know from an acquaintance that people at RED have seen the video as well, but I haven’t heard a word from them. Haters gonna hate, but I wanted to get it out there to help people and share my experience. Good call going with the FX line(and please report back on how you like the Burano!). Thanks for watching, I hope you got some value from the video! :)

I mean pretty much haha. It's over and done with now, but if I could go back knowing what I do now I would have done things very differently and wouldn't have been as much of a pushover 'I just need my camera back please' kinda guy. That said, I'm glad I stood up for myself during the Dragon repair and saved the ~$1400 due to the dishonest quote. Thanks for taking the time to watch and hear my story! Hopefully you got some value from it and perhaps some wisdom should you yourself ever have to deal with RED support. :)

Thanks so much!

im sitting here with a coffee like its a horror movie

Totally agree with you that it’s likely the most time-efficient (and perheps cost efficient) option. That being said, RED themselves in their terms of service says they own any faulty boards swapped out for customers and refurbish them for future repairs. They also say that the ‘new’ boards they sell customers could actually be refurbished ones. (Which I’m all for - recycling and refurbishing is great for the planet! But there should be an option IMO for a customer to choose between new and refurbished) And I think it’s a fair assumption that they would be making MORE money off doing that vs throwing the faulty boards in the garbage, or they’d have no incentive to do it that way. Just something to think about and consider - they state in their own TOS that they refurbish boards. And perhaps only certain boards are refurbished and I get that. But if it can be refurbished, and it’s more cost effective to do it, I feel like the ethical thing to do is offer that to the customer rather than make them purchase a ‘new’ one and refurbish it to sell to another customer as ‘new’. I do understand that they’re a business trying maximize profits but it feels a bit shady when taken into consideration with everything else I’ve experienced. Thanks for your time watching the video, and your feedback. It’s much appreciated. Hope you got some value out of it! :)

⁠@@theolufsonold DSMC2 boards are going to be in short supply - I’m sure they’re not manufacturing them anymore. It’s standard practise to refurb boards for legacy electronics. I assume the refurbished boards come with a warranty, so I don’t really see an issue here.

Hi, thanks so much for taking the time to leave such a detailed comment. I appreciate your feedback and perspective! I think the biggest thing I learned from everyone’s feedback about my experience so far is managing expectations, and perhaps I was expecting more of RED than I should have. That said, I still strongly believe that the level of poor support and disregard for my needs as a customer is unacceptable from a company of any size selling equipment at that price point. I also wanted to clarify one point in your comment about the Monstro repair and how long they had that camera - I paid that invoice within 15 minutes of receiving it. There was nothing I could do on my end to speed up the process any more and it still was not sent back until after I had left the country for my shoot. In the case of the Dragon, I absolutely could have gotten the camera back WAY faster if I had just paid the invoice. The problem was, they had overcharged me by 2x what it actually needed which is UNACCEPTABLE under any circumstances. If I hadn’t pushed the issue, they would have made an extra ~$1400 for work they never needed to perform and I cannot accept being deceived like that(which was the main point I was trying to make in that story). There are several things I take issue with in regards to RED as you saw in the video, but the reason I decided to make this video was ultimately due to the blatant lies and egregious misquote during the Dragon repair process. Thanks for your time and I hope you got some value from the video! :)

I appreciate your response as well. Wow you paid in 15 mins and they double charged you! That is really unacceptable. You might want to consider moving on from Red. There is no excuse for that, without an effort on their part to fix the relationship with you.@@theolufson