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The Receptionist
United States
Приєднався 15 тра 2014
We are a small, passionate group dedicated to improving your office operations and making your visitors’ experience the best it can be. We come from, and serve, a wide variety of enterprises, from start-ups to global corporations. We believe this range of experience makes us better as a team and helps us create a product that meets the needs of the many unique organizations we’re proud to count as our customers.
Owning Your Personal Brand in an Administrative Role
In this episode, I chat with Hilani Ellis, the founder of Exceptional Admins - one of the top resources for people in administrative and executive assistant roles looking to advance their careers and influence.
Hilani discusses the evolution of the administrative role, which has been weighed down for too long by outdated stereotypes and a lack of understanding of its strategic value and how it can drive a business forward.
Hilani shares her desire to see more admins own their personal brands and gives some advice on how to make this happen. One of my favorite tips from Hilani is for administrative and executive assistants to become great at asking questions.
Learn more about Hilani and Exceptional Admins at www.exceptionaladmins.com.
Subscribe to The FABRIC on Apple Podcasts, UA-cam Music, Spotify, Pocket Casts, or your favorite podcast app. thereceptionist.com/fabric-subscribe/
Hilani discusses the evolution of the administrative role, which has been weighed down for too long by outdated stereotypes and a lack of understanding of its strategic value and how it can drive a business forward.
Hilani shares her desire to see more admins own their personal brands and gives some advice on how to make this happen. One of my favorite tips from Hilani is for administrative and executive assistants to become great at asking questions.
Learn more about Hilani and Exceptional Admins at www.exceptionaladmins.com.
Subscribe to The FABRIC on Apple Podcasts, UA-cam Music, Spotify, Pocket Casts, or your favorite podcast app. thereceptionist.com/fabric-subscribe/
Переглядів: 25
Відео
Featured Business Story - Edge Construction
Переглядів 5028 днів тому
Watch our full story with David Pfosi to hear more about how Edge Construction was able to create a customized solution that modernized his business and changed the customer experience with The Receptionist for iPad.
Featured Business Story - 360 Group International
Переглядів 27Місяць тому
Watch our full story with Ryan Lathrop to hear more about how the 360 Group International was able to create a customized solution that allowed them to provide the best service and security to their client with The Receptionist for iPad.
Featured Business Story - Alchemy
Переглядів 50Місяць тому
Watch our full story with Tricia Sanders and Shannon Moenkhaus above to hear about the Alchemy team’s struggles to fix their PND (Person Nearest the Door) Syndrome problems and how a serendipitous appointment for her children’s school finally introduced Tricia to the answer: The Receptionist for iPad.
Featured Business Story - Bloom Counseling & Nutrition
Переглядів 16Місяць тому
Watch the featured business story above to hear more about how Bloom Counseling and Nutrition came to life during uncertain times, and how the practice’s growth prompted Kelly Ulmer to look for a better way to check patients in then just sending practitioners to check the lobby themselves. You’ll hear how she came across The Receptionist for iPad, and how the visitor management software has hel...
Breaking Free of Career Unfulfillment
Переглядів 65Місяць тому
Leadership and career coach Meredith Masse joins The FABRIC to discuss how to craft a career that works for you, and what’s more, how to figure out what that actually is. Meredith has an excellent TEDx Talk about how she realized her own ideal career path, and in our conversation, she explains the characteristics of people who are unhappy and unfulfilled in their careers, as she once was. We th...
IMPOSTER - Episode 2 - Zaq Tull & Raven Lawless
Переглядів 112Місяць тому
Welcome to IMPOSTER - a game show from The Receptionist where two team members battle it out to see how much they really know about each other. In this episode, we feature Zaq Tull from our Sales team and Raven Lawless from our Customer Experience team. Subscribe to our channel to see more episodes featuring more of our team in the near future. And to find out how The Receptionist for iPad can ...
What Does Your Front Desk Say: Deliveries
Переглядів 1132 місяці тому
There’s no one at the front desk and deliveries are beginning to pile up. What could possibly go wrong? Well… -Packages could grow legs and walk away (even back from whence they came!) -The office looks cluttered and disorganized, leading visitors to think the same about your company -You might be blamed for the missing deliveries With The Receptionist for iPad, you don’t have to worry about wh...
Introducing Receptful: A chat with Tom Foster & Andrew Minder
Переглядів 1032 місяці тому
We’ve alluded to it several times over the past few years - the fact that we’ve been working on a new product offering here at The Receptionist. Well, we’re finally ready to reveal it and talk about it. Introducing Receptful, a visitor management system specifically built and designed for enterprise manufacturing companies. In this episode, our Director of Sales, Tom Foster, and one of our Sale...
No Need to Panic: Broadcast Notifications to the rescue.
Переглядів 602 місяці тому
No Need to Panic: Broadcast Notifications to the rescue.
Creating a Culture that Challenges Stereotypes
Переглядів 553 місяці тому
Creating a Culture that Challenges Stereotypes
What Does Your Front Desk Say: Notifications
Переглядів 1063 місяці тому
What Does Your Front Desk Say: Notifications
Making Bold Choices That Impact Success & Culture
Переглядів 404 місяці тому
Making Bold Choices That Impact Success & Culture
What Does Your Front Desk Say: Paper Logbooks
Переглядів 1514 місяці тому
What Does Your Front Desk Say: Paper Logbooks
Unleashed Counseling Client Check-In Walk-Through - The Receptionist for iPad
Переглядів 1025 місяців тому
Unleashed Counseling Client Check-In Walk-Through - The Receptionist for iPad
Bloom Counseling & Nutrition Client Check-In Walk-Through
Переглядів 745 місяців тому
Bloom Counseling & Nutrition Client Check-In Walk-Through
Chicago Compass Counseling Client Check-In Walk-Through - The Receptionist for iPad
Переглядів 985 місяців тому
Chicago Compass Counseling Client Check-In Walk-Through - The Receptionist for iPad
EOS Update (Entrepreneurial Operating System - Traction)
Переглядів 3315 місяців тому
EOS Update (Entrepreneurial Operating System - Traction)
How to Engage Employees Beyond the Paycheck
Переглядів 1106 місяців тому
How to Engage Employees Beyond the Paycheck
IMPOSTER - Episode 1 - Samantha Penrod & Julia Mawdsley
Переглядів 1566 місяців тому
IMPOSTER - Episode 1 - Samantha Penrod & Julia Mawdsley
Navigating Expectations in a New Role as a New Team Member
Переглядів 697 місяців тому
Navigating Expectations in a New Role as a New Team Member
Supporting Disabled Individuals in the Workplace
Переглядів 439 місяців тому
Supporting Disabled Individuals in the Workplace
Reshaping Company Culture During Intense Growth
Переглядів 2210 місяців тому
Reshaping Company Culture During Intense Growth
Two Takes on Leading Employees Through Company Growth
Переглядів 11911 місяців тому
Two Takes on Leading Employees Through Company Growth
Overcoming Self-Doubt and Exceeding Expectations
Переглядів 61Рік тому
Overcoming Self-Doubt and Exceeding Expectations
Revisiting the Entrepreneurial Operating System (EOS)
Переглядів 477Рік тому
Revisiting the Entrepreneurial Operating System (EOS)
How Unspoken Expectations Undermine Quality of Work
Переглядів 31Рік тому
How Unspoken Expectations Undermine Quality of Work
The Receptionist for iPad - Visitor Management System
Переглядів 60 тис.Рік тому
The Receptionist for iPad - Visitor Management System
People, Profits, Pressure and their Impact on Company Culture
Переглядів 38Рік тому
People, Profits, Pressure and their Impact on Company Culture
efficace
Thanks so much fpr having me on the show, Michael!
You were awesome, as always, Meredith! Thanks so much for spending the time with me! - Michael
great advice
Agreed! Thanks for watching, Brenda.
This is very helpful. Thank you so much!🙏 Blessings to all EA! ❤
Very glad you found the discussion helpful, Inese! Thanks for watching.
What bold choices are you making in your business? Are you getting the results you hoped for?
Do you work for a company that is running EOS? What's been your experience so far?
Can you link us to her post?
Brooke is wholesome and natural. No wonder she rocked as an EA. But a personality like hers would thrive in a magnitude of roles out there.
Agreed! Thanks for watching the interview.
This is great advice, I was offered an EA role and I’m going to accept it. Hoping to find more good advice reference like this
Congratulations on the new role! Consider subscribing to our channel, because we talk about this sort of thing quite a bit. Mary Ryan's episode in mid-2022 is a good EA perspective as well. Here's a link to it: ua-cam.com/video/p9iqPdJFOl4/v-deo.html
I loved this interview. Brooke gave such an authentic and genuine view of the role and how it relates not only to the executive you support, but also to the organization's culture.
Thanks for watching, Aless! Agreed - Brooke is great! So glad you enjoyed the interview.
How do you engage your teams beyond the paycheck? Do you think it's important to your business and company culture?
This is really great.
So glad you enjoyed it! Thanks for watching.
It was so fun to chat with you, Michael! Thanks for having me on :)
Great Podcast, thanks for sharing!
Thanks for listening, Eduardo!
So are you a worker co-op?
I don't see another comment, but I am not convinced I should watch more. This seems like liberal nonsense to me. I want no boss. Unless this is about employees actually owning the means of production I'm not interested.
How has growth impacted your employees and culture at your company? We'd love to hear your experiences and insights.
Thanks for uploading. If you have a minute, I tried my hand at at doing my own podcast, featuring interviews with super fun people. I'd love if you'd take a listen. It's on my page. Hope you like it!
😬 in love with The Receptionist!!
Thanks Eduardo! Much more to come.