Avalanche worker safety at Big Sky Ski Resort - How we got here

Lynne Wolfe and Snow Safety Director, Mike Buotte, talk about the how and why behind changes to avalanche worker safety on the ski patrol. Mike recounts a close call where he was caught in an avalanche that took out a chairlift, and the consequent changes to worker safety.
#avalanche #workersafety #skipatrol #bigsky #safetyculture #buyin #closecall #mentoring #training #snowsafety #avalanchesafety #evolution #avalanche
01:00 Introductions
04:59 Reflecting on incidents
05:44 Close call December 1996
06:57 Creation of snow safety department
12:13 Resistance to new procedures
12:57 Staff buy-in
17:39 Training based on written procedures and protocols
18:59 Revising procedures based on feedback
19:07 Asking staff for feedback
21:04 Value of mental models
23:03 Feedback from co-workers
27:58 Training
28:20 Retaining institutional knowledge
31:31 Mentoring
34:41 A welcoming culture for new employees