It must be such a delight to be able to figure out and uncover the true identity of books like Tom does. It's like a Sherlock Holmes of books. Also I love how kindly Tom seem to say that she is entirely wrong about the book, but it's still very interesting in its own right.
What I'm mostly seeing is the difference between an expert and a hack: The expert just explains things whereas the the hack is loud mouthed and goes on the attack.
I was thinking it was the difference between an expert and a performer. There are a lot of parallels between her style when she's telling us about books and the kind of jokes you hear on standup night at a local bar.
It's Dunning - Kruger perfectly described. Someone with such shallow knowledge, that they are completely unaware of how little they know. Which SO OFTEN results in a loud confidence in their expertise. It is lovely to see such a young man so devoted to his subject and so clearly overjoyed to share his interest and knowledge. Go Tom!!!
@@rand0m508and as we know from watching Philomena Cunk, some experts now recommend no gloves due to the damage that can happen when you lose tactile senses, or something like that. She probably did $1200 damage
@@emilybenton6890she says it’s because of the oils on your skin. She’s not going to wash her hands every time she handles an object. It’s easier and faster with gloves
@@Jar0fMay0 And, for a lot of things, more likely to damage them, which is why you often see real exerts, museum curators etc using their bare, clean, hands
@@woofbarkyap she was an actual museum curator for years back in the 80s and 90s. According to her, when handling a lot of pieces like paintings, sculptures, etc. it was required to wear gloves because of the sweat and oils on your skin. It something she continues to do when appraising a lot of objects at the shows.
@@Jar0fMay0 yes, it was standard back then but times have moved on, things have been learned and now many items are handled without gloves because the loss of sensitivity results in more damage. She does a great act but it's mostly cod.
Tom.. There will come a day when you have half a million subscribers.. and you will have earned them all. I am unashamedly addicted to your work.. well done mate.. 👍
Dear Tom you truly are a bibliophile's Antiquarian Hero. ❤And we needed all the calm good sense of your voice and knowledge here, to balance the rounds with that frightfully loud person abusing those poor books. It was quite distressing; one can't help but wonder what else passes for expertise. But also transfixing. So I'm thinking, yes, more of these please; you more than make up for the scary parts. Thank you. ❤😄
Why is she being so rough with these books? You also don't want to wear white cotton gloves anymore while handling paper because you can't feel how delicate the papers are. (but also hands must be very clean and dry!)
I have touched and been amazed at a real folio, in the collection of one of the best book collectors in the US. He kindly allowed people attending a birthday party for James Randi at his restaurant to enjoy his library. He had wine being served, even red wine. I refused to even touch the wine as I happily enjoyed his collection. I was trembling. One of the happiest days of my life, just being in the library with such wonderful historic books.
As a hopeless bibliophile, I absolutely adore your passion and serious knowledge of books. I don’t collect rare editions, only books that I want to read, but I do truly appreciate the whole world that you live in and share with us in these videos. Thank you.
She was the expert on the Oak Island mystery TV show (in the credits). That is not a good sign. Next, many people that evaluate professionally say that you can NOT be an expert in everything, and yes she appears to consider herself an expert in everything. Maybe she is, but you won't see her turn up on Antiques Road Show.
I really enjoyed this video. It was a wonderful glimps into evaluating and valuating old and rare books. There is so much to be learned and you are a natural instructor. I look foward to the next 'edition'.
Wonderful video, Tom. When she (Dr Lori) is called out by someone in the room, she immediately touts the fact she has a PHD . SO WHAT?! One can't actually have the knowledge to properly evaluate such a broad spectrum of objects. However, your presentations are always so enjoyable & insightful. Thank you!!
Love these videos. It's refreshing to hear a calm voice excited about books. The world seems to distrust experts, but here is why we need them. I clearly informative video that gives precise explanations others can learn from.
I've only recently discovered your (better late than never!) and i just absolutely love you and the genere you cover.... ive learnt so much! You nake me want to know more about some of these topics in a bit more depth..... and I was genuinely surprised you don't do longer form content, as in 15-30min not 60+min , although I would probably also watch 60+min documentaries. I hope you reconsider putting out more longer form content in the future.. So glad I found your channel!
I had to laugh at her enthusiasm for the Parrish volume - I've seen that same edition surprisingly often. And I can probably head down the street and pick up an original Bulwer-Lytton fairly cheaply.
I'd love more of your long form work, it's a topic I know very little about and a curated dip into rare, important and interesting books, book related topics and frankly whatever you want to show us! Thank you for your work, already a channel I keenly follow.
This... bothers me. It's not for anything technical, it's for her lack of regard for the books. I don't feel that I'd trust her with something loved, as a book should be. Especially one loved for so long, by probably many. I don't really like that we have to value these purely monetarily at all, although I understand it. When someone looks at books solely as an asset, it bothers me whether or not they're accurate in current market value. But it really grates whenever they're undervalued purely for monetary gain 😢
Yeah, everything just feels and looks off. She plucks random numbers from the air and assignes it to a book, she's tapping and playing with the pages, and legitimate book sellers/book preservers know that you don't need gloves for a book, and in fact it's actually better to use your hands rather than gloves.
@@HKBH736 Yep. Seemed like she was playing to the audience to *seem* more legit rather than wearing them out of concern for or deference to the age/condition of the materials themselves since she seemed to be flipping through the pages kind of willy-nilly. Theater over substantive preventative care...
Fascinating topic! It's interesting how many old/rare/early edition books you could find laying around university libraries when I was younger. I'm so sure that we had a very very similar early edition of The Hobbit in general circulation in the 1980s or early 90s, which you talked about in an earlier video. Even if I'm wrong about that, it's clear that an intelligent observer/appraiser could've made a lot of money stealing our rare books back then, paying the $20 lost book fine, and selling them on for a large profit. I never did this, but was tempted from time to time when working as a librarian in the same library later on. I wonder how common that is.. I do still have pristine "rescued" 1924 first editions of Michael Dziewicki's original English translations of Władysław Reymont's "The Peasants" ("Chłopi"), which were just made into a new film this year in Poland.. but that was rescued with permission, not stolen. Movie or no movie, it's still probably not worth anything, but it does have definite sentimental value to me, along with my one other set of "rescues": my Jeremiah Curtin first (English) editions of the Sienkiewicz Trilogy (1898 I think, for the first/oldest, "Ogniem i Mieczem").. little bit niche, I guess.. but they are prized possessions :)
Is the same book currently available at peter harrington (UK, sorry I can’t post links). What is different about their edition? I’m sure it’ll be instantly clear to you!! Their price is £460,000…curious to hear what you think!🤔📖
I love Tom. I love his voice, and the way he tals about books, with real knowledge and love. What a contrast to that woman, as Tom said she was very aggressive, ( but she's America, so that explains it .She sounds as if she learned her auctioneering skills in a livestock market😂
Curious, @ 3:45 what library is shown on the right side? It resembles the famous Beinecke Rare Book & Manuscript Library at Yale… but it’s not(?). I’m familiar with the Morgan Library on the left side as well.
I would love a video discussing why these kinds of bold, wrong valuations are made. Is this an issue with overconfidence or is there any other reasons why someone would give such incorrect information?
I think it's hubris. I could tell you about two people I know who are just like her. I've seen times when they didn't have the answer to a question and totally made something up. When they got away with it unchallenged they got bolder and did it more often. If someone tries to contradict them, the person shouts them down and insults them. Their victim usually doesn't try it again and it acts as a warning to others not to try it.
Regarding storage of books, I heard conservators being unhappy with the upright storage of books with squares. They recommend a book shoe with a ledge that supports the text block. Then librariens turn the book shoe upside down to "keep the dust away". If the book is truly exceptional, it needs a solander box.
That's when you start treating books as artefacts , in my humble opinion books are something to be read , consulted , laid flat , stood up , laid on the bedside table . There is far too much of this nonsense about handling books . As long as you are not burning them or leaving them out in the rain , it doesn't really matter
I don't have many 19th Century books, but learned many years ago that the copy of Last Days of Pompeii isn't worth much. Funny you bring it up. I once sold a Duran Duran fan club book for $300. I wonder, what would the auctioneer have gotten? ;)
I have an 1807 E & J Wright folio with the front matter missing. I’m told these were cannibalized to complete earlier authentic folios which had lost their front pages. I paid $400 for it about a decade ago, less than the $600 I paid for a single leaf of the 1623 First Folio.
Shakespeare was long dead by the time an attempt to publish all his known works in one volume was made. As far as I know he never personally had his plays published and I was told all the editions extant were put together based on the versions that were collected from various sources. I have a cheap copy of the 1936 Doubleday edition of their "Complete Works of William Shakespeare" the Cambridge Edition Text. In my case it's valuable for the contents alone; I love the plays and sonnets. Very well thumbed through and I doubt it has any collectable value. Lovely illustrations but I only paid $4.50 cents for it at a yard sale. I love books but I can't afford to collect...wish I could.
I assumed she was wearing white gloves because she did not think the books had any value, and did not care about damaging them. I would not let any 'white gloves' wearers near my books.🤦
I studied conservation a few decades ago, and now my daughter is studying in her Masters, and she informed me no more white cotton gloves! one has to keep up!
@@KeiPalace I expect Tom will do a video at some point on why he does not wear 'white gloves' when handling rare books and manuscripts. I imagine he already gets people telling him that he should.
Throughly enjoyed your analysis of this vid. Although, whoever that lady was, she sounded like a used car salesman. She handled the books like used cars too. Lol.
A great example in how the American appraiser talks with confidence but gets things wrong. It's a life lesson! Don't always believe someone just because they sound convincing 😊
She how’s way more about used books than I do. Tom Ayling knows way more than she does. (Also she has issues with men, but that’s beside the main point of this video.)
She knows damn little. I'm a book seller. I've been learning about researching books for the last 8 years. I'm amazed at how wildly inaccurate her estimates are
One day, I have no doubt, it will finally come to light for certain that the true author of Shakespeare's plays, sonnets and narrative poems was in fact Edward de Vere, the 17th Earl of Oxford.
The combination of your knowledge, your expertise and your voice truly makes your channel unique, I hope it keeps on growing 🍀
It must be such a delight to be able to figure out and uncover the true identity of books like Tom does. It's like a Sherlock Holmes of books.
Also I love how kindly Tom seem to say that she is entirely wrong about the book, but it's still very interesting in its own right.
This video was interesting and educational. It's a great demonstration of the difference between a barker and an expert.
What I'm mostly seeing is the difference between an expert and a hack: The expert just explains things whereas the the hack is loud mouthed and goes on the attack.
I agree. Tom's videos are always so entertaining and educational. 🙏
I was thinking it was the difference between an expert and a performer. There are a lot of parallels between her style when she's telling us about books and the kind of jokes you hear on standup night at a local bar.
It's Dunning - Kruger perfectly described. Someone with such shallow knowledge, that they are completely unaware of how little they know. Which SO OFTEN results in a loud confidence in their expertise.
It is lovely to see such a young man so devoted to his subject and so clearly overjoyed to share his interest and knowledge. Go Tom!!!
@@georgielancaster1356 Agreed! Go Tom! 🙏
In colloquial terms they're just called Karen's and they infest every corner of society, in particular the radical wing of the left wing democrats
Tom obviously loves book for what they are not just their monetary value. 😊
Even if she thinks a 1623 First Folio is a $1200 book - that still seems like a pretty rough way to handle a $1200 book, no?
She seems to think that wearing gloves makes it impossible to damage the book lol
@@rand0m508and as we know from watching Philomena Cunk, some experts now recommend no gloves due to the damage that can happen when you lose tactile senses, or something like that.
She probably did $1200 damage
Every time she says connoisseur it's like nails on a blackboard.
I am horrified by that woman. Thank you for the wonderful appraisal of such interesting book
Is it just me, or is anyone else squirming at how she handles these books? Tempted to comment on her demeanour, but I'll refrain...
Yeah no it's kinda terrible. Also what is the point of the gloves?? She just needs to wash her hands.
@@emilybenton6890she says it’s because of the oils on your skin. She’s not going to wash her hands every time she handles an object. It’s easier and faster with gloves
@@Jar0fMay0 And, for a lot of things, more likely to damage them, which is why you often see real exerts, museum curators etc using their bare, clean, hands
@@woofbarkyap she was an actual museum curator for years back in the 80s and 90s. According to her, when handling a lot of pieces like paintings, sculptures, etc. it was required to wear gloves because of the sweat and oils on your skin. It something she continues to do when appraising a lot of objects at the shows.
@@Jar0fMay0 yes, it was standard back then but times have moved on, things have been learned and now many items are handled without gloves because the loss of sensitivity results in more damage. She does a great act but it's mostly cod.
Tom.. There will come a day when you have half a million subscribers.. and you will have earned them all. I am unashamedly addicted to your work.. well done mate.. 👍
Dear Tom you truly are a bibliophile's Antiquarian Hero. ❤And we needed all the calm good sense of your voice and knowledge here, to balance the rounds with that frightfully loud person abusing those poor books.
It was quite distressing; one can't help but wonder what else passes for expertise. But also transfixing. So I'm thinking, yes, more of these please; you more than make up for the scary parts. Thank you. ❤😄
0:23 the buildup, I could’ve sworn you was going to say it was priceless!
I love the detective work involved. Great channel
Why is she being so rough with these books? You also don't want to wear white cotton gloves anymore while handling paper because you can't feel how delicate the papers are. (but also hands must be very clean and dry!)
sam! i was about to ask about that...
I have touched and been amazed at a real folio, in the collection of one of the best book collectors in the US. He kindly allowed people attending a birthday party for James Randi at his restaurant to enjoy his library. He had wine being served, even red wine. I refused to even touch the wine as I happily enjoyed his collection. I was trembling. One of the happiest days of my life, just being in the library with such wonderful historic books.
As a hopeless bibliophile, I absolutely adore your passion and serious knowledge of books. I don’t collect rare editions, only books that I want to read, but I do truly appreciate the whole world that you live in and share with us in these videos. Thank you.
Your videos are always amazing, thank you Tom
My pleasure!
She was the expert on the Oak Island mystery TV show (in the credits). That is not a good sign. Next, many people that evaluate professionally say that you can NOT be an expert in everything, and yes she appears to consider herself an expert in everything. Maybe she is, but you won't see her turn up on Antiques Road Show.
Love the videos. As your are such an athletic presenter, maybe a clip-on mic might be a better choice--you keep fading in and out.
I got one this week!
I really enjoyed this video. It was a wonderful glimps into evaluating and valuating old and rare books. There is so much to be learned and you are a natural instructor. I look foward to the next 'edition'.
Been enjoying your videos for awhile now. It's great to see you experimenting with new formats!
Thanks so much! More to come
Love these videos. So much fun history in these.
Glad you like them!
I enjoy the delivery and enthusiasm. It’s very enjoyable.
Wonderful video, Tom. When she (Dr Lori) is called out by someone in the room, she immediately touts the fact she has a PHD . SO WHAT?! One can't actually have the knowledge to properly evaluate such a broad spectrum of objects.
However, your presentations are always so enjoyable & insightful. Thank you!!
Without people like you we would all be much less smart. Much love Tom ♡
This was very informative and intelligent. You are excellent at your craft and I look forward to more of your content.
Tom, thank you, this is very entertaining and interesting. We need more!
Why is she flinging them around. I've watched a professor knock a tipped in photo out of a book with less force.
She handled those books like sacks of potatoes
"shake(speare) it like a Polaroid picture..."
I saw that.
Love these videos. It's refreshing to hear a calm voice excited about books. The world seems to distrust experts, but here is why we need them. I clearly informative video that gives precise explanations others can learn from.
I've only recently discovered your (better late than never!) and i just absolutely love you and the genere you cover.... ive learnt so much! You nake me want to know more about some of these topics in a bit more depth..... and I was genuinely surprised you don't do longer form content, as in 15-30min not 60+min , although I would probably also watch 60+min documentaries.
I hope you reconsider putting out more longer form content in the future..
So glad I found your channel!
Great job Tom. Keep up the good work. Your longer videos, in which you go into greater depth, are very much appreciated.
I had to laugh at her enthusiasm for the Parrish volume - I've seen that same edition surprisingly often. And I can probably head down the street and pick up an original Bulwer-Lytton fairly cheaply.
Yup. $50 at my store, if in excellent condition
Yep, the parish would go for $50 in my store if it was in excellent condition. Pompeii probably about 20.
Thank you for setting the record straight.
I'd love more of your long form work, it's a topic I know very little about and a curated dip into rare, important and interesting books, book related topics and frankly whatever you want to show us! Thank you for your work, already a channel I keenly follow.
"The whole point" made me laugh. There were echoes of Basil Fawlty frustration in that 🙂.
In essence, the woman's sole contribution to the auction was a series of unsubstantiated claims.....( To put it vulgarly, "she only talks shit"...)
Another great video. Your knowledge - and more importantly your enthusiasm and love for your subject - come shining through.
You can tell how much her expertise is worth by you observing how insecure she is about that woman's husband possibly knowing something about books.
Hi Tom, loving the new channel and content, keep up the good work.
That was a great video. I appreciate your videos like this. I'm learning so much. I look forward to seeing more.
I just want to say your background looks very cozy
Thanks! It’s my office - home to the books I sell and my reference library!
Thank you, Tom.
I only discovered your vlog yesterday and I have already learned a good deal.
This... bothers me. It's not for anything technical, it's for her lack of regard for the books. I don't feel that I'd trust her with something loved, as a book should be. Especially one loved for so long, by probably many. I don't really like that we have to value these purely monetarily at all, although I understand it. When someone looks at books solely as an asset, it bothers me whether or not they're accurate in current market value. But it really grates whenever they're undervalued purely for monetary gain 😢
Yeah, everything just feels and looks off. She plucks random numbers from the air and assignes it to a book, she's tapping and playing with the pages, and legitimate book sellers/book preservers know that you don't need gloves for a book, and in fact it's actually better to use your hands rather than gloves.
@@HKBH736 Yep. Seemed like she was playing to the audience to *seem* more legit rather than wearing them out of concern for or deference to the age/condition of the materials themselves since she seemed to be flipping through the pages kind of willy-nilly. Theater over substantive preventative care...
That was outstanding! Bravo! Please more more more.
That room is my dream!!!
I wonder if the gloves are warranted here, since you should (usually) avoid them because you have more finesse without.
I came across your channel and Subscribed right away finding the clips really interesting.
Fascinating topic! It's interesting how many old/rare/early edition books you could find laying around university libraries when I was younger. I'm so sure that we had a very very similar early edition of The Hobbit in general circulation in the 1980s or early 90s, which you talked about in an earlier video. Even if I'm wrong about that, it's clear that an intelligent observer/appraiser could've made a lot of money stealing our rare books back then, paying the $20 lost book fine, and selling them on for a large profit. I never did this, but was tempted from time to time when working as a librarian in the same library later on. I wonder how common that is..
I do still have pristine "rescued" 1924 first editions of Michael Dziewicki's original English translations of Władysław Reymont's "The Peasants" ("Chłopi"), which were just made into a new film this year in Poland.. but that was rescued with permission, not stolen. Movie or no movie, it's still probably not worth anything, but it does have definite sentimental value to me, along with my one other set of "rescues": my Jeremiah Curtin first (English) editions of the Sienkiewicz Trilogy (1898 I think, for the first/oldest, "Ogniem i Mieczem").. little bit niche, I guess.. but they are prized possessions :)
Like many things in America, it’s more about the spectacle than the object or subject in question.
Great! I have been looking for a channel like this for a while. Subbed.
Previous occupation: fish monger
You are truly an interesting and a clever guy. Looking forward for your next videos
Is the same book currently available at peter harrington (UK, sorry I can’t post links). What is different about their edition? I’m sure it’ll be instantly clear to you!! Their price is £460,000…curious to hear what you think!🤔📖
What a delight to find your channel! Your knowledge is amazing and enthusiasm delightful. I have subscribed and look forward to more.
Tom should be on Antiques Roadshow
I love Tom. I love his voice, and the way he tals about books, with real knowledge and love. What a contrast to that woman, as Tom said she was very aggressive, ( but she's America, so that explains it .She sounds as if she learned her auctioneering skills in a livestock market😂
Sir, you are a joy and delight!
Curious, @ 3:45 what library is shown on the right side? It resembles the famous Beinecke Rare Book & Manuscript Library at Yale… but it’s not(?). I’m familiar with the Morgan Library on the left side as well.
Excellent video. I’m learning stuff. Keep it up.
Ah yes, Whatman, the first wove paper, an important clue in dating antique works on paper. Good analysis.
I would love a video discussing why these kinds of bold, wrong valuations are made. Is this an issue with overconfidence or is there any other reasons why someone would give such incorrect information?
I think it's hubris. I could tell you about two people I know who are just like her. I've seen times when they didn't have the answer to a question and totally made something up. When they got away with it unchallenged they got bolder and did it more often. If someone tries to contradict them, the person shouts them down and insults them. Their victim usually doesn't try it again and it acts as a warning to others not to try it.
Top job Tom Love your honest expert option
Very interesting. I would like to see more videos like this.
Regarding storage of books, I heard conservators being unhappy with the upright storage of books with squares. They recommend a book shoe with a ledge that supports the text block. Then librariens turn the book shoe upside down to "keep the dust away". If the book is truly exceptional, it needs a solander box.
That's when you start treating books as artefacts , in my humble opinion books are something to be read , consulted , laid flat , stood up , laid on the bedside table . There is far too much of this nonsense about handling books . As long as you are not burning them or leaving them out in the rain , it doesn't really matter
@@rgwholt Sure, but that is for when the book is being stored. Despite all, most books spend a lot of time on the shelf.
Tom I'd love to see a video on the Shakespeare authorship question
I don't have many 19th Century books, but learned many years ago that the copy of Last Days of Pompeii isn't worth much. Funny you bring it up. I once sold a Duran Duran fan club book for $300. I wonder, what would the auctioneer have gotten? ;)
Just found your podcast.Great stuff!
Thanks for the great book content Tom!!
I read the last days of Pompeij as a Child and must confess, I enjoyed it. It has its troubles, of course.
I’d love to see a reaction video of that book lady watching you reacting to her.
3:30 but- wouldn’t it warp the cover to lay it flat? Or is that just with modern books?
I have an 1807 E & J Wright folio with the front matter missing. I’m told these were cannibalized to complete earlier authentic folios which had lost their front pages. I paid $400 for it about a decade ago, less than the $600 I paid for a single leaf of the 1623 First Folio.
Shakespeare was long dead by the time an attempt to publish all his known works in one volume was made. As far as I know he never personally had his plays published and I was told all the editions extant were put together based on the versions that were collected from various sources. I have a cheap copy of the 1936 Doubleday edition of their "Complete Works of William Shakespeare" the Cambridge Edition Text. In my case it's valuable for the contents alone; I love the plays and sonnets. Very well thumbed through and I doubt it has any collectable value. Lovely illustrations but I only paid $4.50 cents for it at a yard sale. I love books but I can't afford to collect...wish I could.
Thank you for this. Super interesting.
Oooh la la - building suspense right proper, I see! 😲❤😅
Fascinating.....as usual.
My god that women is so annoying.
you`re a cool guy. i like what you do.
I assumed she was wearing white gloves because she did not think the books had any value, and did not care about damaging them. I would not let any 'white gloves' wearers near my books.🤦
I studied conservation a few decades ago, and now my daughter is studying in her Masters, and she informed me no more white cotton gloves! one has to keep up!
@@KeiPalace I expect Tom will do a video at some point on why he does not wear 'white gloves' when handling rare books and manuscripts. I imagine he already gets people telling him that he should.
Really enjoyed this one.
Throughly enjoyed your analysis of this vid. Although, whoever that lady was, she sounded like a used car salesman. She handled the books like used cars too. Lol.
She can put on a show. One doesn't need be good to be popular.
Brilliant. Thanks. Oops! for the lady.
Shouldn't even be up for sale, but there you go!!
Thank you!
How much would the first editin copy be worth?
OMG Dr Lori, she's hilarious 🤣
I enjoyed this video.
A lav mic would allow you to stay animated while talking without the fluctuations in volume.
A great example in how the American appraiser talks with confidence but gets things wrong. It's a life lesson! Don't always believe someone just because they sound convincing 😊
She doesn't sound "convincing" to an Englishman...
She sounds like an ignorant, loud-mouthed, idiot.
Thanks!
Thanks so much!
She how’s way more about used books than I do. Tom Ayling knows way more than she does. (Also she has issues with men, but that’s beside the main point of this video.)
She knows damn little. I'm a book seller. I've been learning about researching books for the last 8 years. I'm amazed at how wildly inaccurate her estimates are
One day, I have no doubt, it will finally come to light for certain that the true author of Shakespeare's plays, sonnets and narrative poems was in fact Edward de Vere, the 17th Earl of Oxford.
"These are called endpapers." LOL
I hope that the people whose books she evaluated sees this video.
Her style in handing books is questionable to me.
So, who wants to buy a book from this lady? Not this person
What a thoroughly unpleasant woman.
Oh, that lady ...