Given the condition of the room, which is totally unacceptable I think this place has problems beyond their housekeepers. It looks like whoever has been in this room in the past was already the kind of guest no hotel would ever want, but the management have also not put in the time to train their housekeepers, as it seems whoever is cleaning missed a lot of things that shouldn't have been present. As someone in hotel school I know it is really hard to find staff in these times, especially housekeeping, but even this is completely unacceptable regardless, and given Homewood is supposed to be Hilton's higher end extended stay brand, for the room given I would definitely have asked for a refund or a new room. Very disappointing for Hilton indeed
This just shows you that any class of hotel can be dirty and or rundown. Nicely done!
Given the condition of the room, which is totally unacceptable I think this place has problems beyond their housekeepers. It looks like whoever has been in this room in the past was already the kind of guest no hotel would ever want, but the management have also not put in the time to train their housekeepers, as it seems whoever is cleaning missed a lot of things that shouldn't have been present. As someone in hotel school I know it is really hard to find staff in these times, especially housekeeping, but even this is completely unacceptable regardless, and given Homewood is supposed to be Hilton's higher end extended stay brand, for the room given I would definitely have asked for a refund or a new room. Very disappointing for Hilton indeed
What City Is This.
Room 1210 Tour 1:29
I’ve stayed in 1 and 2 star hotels cleaner than this. This is bad enough for a refund.
Gross. Very disappointing for such a new hotel.
Don’t stay here
What City Is This.
Richmond VA
Sir