It was larger than we expected, but has a good sized screen, which works for where it is aimed at - apartment blocks etc - wonder if there will be a Lite version as some point as well
Will be great when it works. Currently the directory does not allow you to add tenants. Unless you set them up as a Admin. Tennants cant use the identity app yet. Also another problem is the back light number stay on and cant be turned off.
There are a few work arounds to these issues and we are currently creating a video with around 30 of the questions we have been asked and how to work around some of these issues. It should be available in a few weeks time.
thanks for the video. Will you make an additional one which goes more into detail like: - can the keypad be turned on and of - same for the NFC - show how good the camera and audio is - how easy it is to set up with e.g. a GU secury lock
That's a lot of glare. I'd sure like to see it with the sun on it like it would be at my place. I see there is some trim available for it that put a little hood at the top. I hadn't thought I'd need one until now.
For once Ubiquiti have done a good job with leaving a lot of the features either unused or open to further improvement. With the physical buttons this is perfect for a gate entry system. Hopefully we will be able to configure it to be used for that, where it would then give the option to remove the directory and have one press ring on the ring button
Is it possible to run the intercom without viewers? We would like to add mobile (app) users to the directory of the intercom. The visitor selects the resident from the menu and the resident then receives a push notification and can open the door. Is that possible with the UA-intercom?
I want to know what the calling experience is for the apartment occupant. Many older systems call a phone number on file, which works great for immediately getting the attention of the occupant, but what does the Unifi Intercom do? Is it just a push notification? Does it take over the occupants mobile phone screen and present itself as a "call" using Apple CallKit framework? Using the wall mounted viewer device or using a Ubiquiti desk phone are not adequate options for this use case, the occupant needs to be be notified of visitors as quickly as possible on their mobile phone, but in a manner that won't get missed.
That is a great question. Firstly it can be linked to the UP-Chime so you can have extra sounders in the property. As to the alerting, it is the same as in the Unifi Protect App. If my screen is locked I get a notification at the top of the screen saying somone is calling along with an audible sound, but it did not take over the whole phone in our testing I am afraid.
That’s going to be a big downer and prevent a lot of properties from using this product. I also read that right now you have to use an intercom viewer and the residents can’t use the app? Regular push notifications don’t make sounds when the phone is on silent and they’re super easy to miss.
@@taylorlightfoot I also think this is a big disadvantage. It would be desirable to have a connection to a VOIP so that you can directly store phone numbers that can be called. Alternatively, I would also like the Wiegand protocol to be supported for Access Reader.
So if this is in an environment like an apartment complex, will guests be able to dial the user in the directory and allow the user to unlock the door from their app?
Does this need to be plugged into the control hub directly or will it work just being on the same network? I'd like to use this in conjunction with an extended range POE switch (180 metre driveway), would this work?
Good question. This can be plugged in to any PoE power source. It needs to be in the same IP segment at the Console (may be a way to get around this as well) If you can get power to it you should be able to use it.
hi dear, i have an old historic bronze keyboard that i use it as secondary entrance. In the general entrance i will use the ubiquiti intercom. In the bronzed keyboard i have 6 buttons. Can i reassign the others input of the access hub to call the apartment inside a secondary block?
Good question. From what I understand you are wanting to use the UA-Intercom to replace the keypad at the other door where you have the historic keypad. The UA-Hub that the intercom is connected could be wired to that door release as well, but it would operate as the same door, ie if you unlock one it will unlock the secondary one as well. I don't think this is what you are wanting to do, so it won't work I am afraid.
If you were to plug this in to make a gate work, then you would need to get ethernet to that location, either physically or maybe via a wireless bridge. It won't easily work over GSM.
OK, say I go for a walk and forget my phone. I lock myself out of one of the two gates I use the intercom to control. Can I let myself in my gate using a code, do you know?
Yes, each tenant can use the app and have access through the app. You would want to create each tenant with a name like apartment one as their attendant name. They can can share that same login across multiple devices to be alerted when their apartment is chosen from the directory. I hope this helps.
Unfortunately, no, that is incorrect. The directory is only for those with a Viewer. We hope this will change soon so that tenants can be listed on the Directory connected via their Access Mobile App.
That is interesting as the first entry in the directory list is the attendent assigned to the UA Hub / Intercom as when we first created and set this up the viewer had not been released. Again I will try a setup in due course and see what works.
Dang this thing is a lot bigger than I imagined. I have one on the way to use in a property gate opener system.
It was larger than we expected, but has a good sized screen, which works for where it is aimed at - apartment blocks etc - wonder if there will be a Lite version as some point as well
That’s what she said😊
Looking forward to grabbing one of these very soon ;)
Please do!
Will be great when it works. Currently the directory does not allow you to add tenants. Unless you set them up as a Admin. Tennants cant use the identity app yet. Also another problem is the back light number stay on and cant be turned off.
Ubiquity don't know when they will have it working properly. Ive wasted days on it.
There are a few work arounds to these issues and we are currently creating a video with around 30 of the questions we have been asked and how to work around some of these issues. It should be available in a few weeks time.
thanks for the video. Will you make an additional one which goes more into detail like:
- can the keypad be turned on and of
- same for the NFC
- show how good the camera and audio is
- how easy it is to set up with e.g. a GU secury lock
We have another video coming with around 30+ questions answered including your ones above. It is a few weeks away, but watch this space !
@@The_Tech_Geeks thanks. That sounds great
That's a lot of glare. I'd sure like to see it with the sun on it like it would be at my place. I see there is some trim available for it that put a little hood at the top. I hadn't thought I'd need one until now.
I think you will need to add a Sun Hood to allow it to be clearly seen.
For once Ubiquiti have done a good job with leaving a lot of the features either unused or open to further improvement. With the physical buttons this is perfect for a gate entry system. Hopefully we will be able to configure it to be used for that, where it would then give the option to remove the directory and have one press ring on the ring button
Exactly, but watch this space as there may be rumours of a gate system in the works, but time will tell :D
@@The_Tech_Geeks I'm excited!
Is it possible to run the intercom without viewers? We would like to add mobile (app) users to the directory of the intercom. The visitor selects the resident from the menu and the resident then receives a push notification and can open the door. Is that possible with the UA-intercom?
In theory this should be possible. We are working on a full setup and config video, so will see if we can get these options in it and tested as we go.
I want to know what the calling experience is for the apartment occupant. Many older systems call a phone number on file, which works great for immediately getting the attention of the occupant, but what does the Unifi Intercom do? Is it just a push notification? Does it take over the occupants mobile phone screen and present itself as a "call" using Apple CallKit framework? Using the wall mounted viewer device or using a Ubiquiti desk phone are not adequate options for this use case, the occupant needs to be be notified of visitors as quickly as possible on their mobile phone, but in a manner that won't get missed.
That is a great question. Firstly it can be linked to the UP-Chime so you can have extra sounders in the property. As to the alerting, it is the same as in the Unifi Protect App. If my screen is locked I get a notification at the top of the screen saying somone is calling along with an audible sound, but it did not take over the whole phone in our testing I am afraid.
That’s going to be a big downer and prevent a lot of properties from using this product. I also read that right now you have to use an intercom viewer and the residents can’t use the app? Regular push notifications don’t make sounds when the phone is on silent and they’re super easy to miss.
@@taylorlightfoot I also think this is a big disadvantage. It would be desirable to have a connection to a VOIP so that you can directly store phone numbers that can be called.
Alternatively, I would also like the Wiegand protocol to be supported for Access Reader.
So if this is in an environment like an apartment complex, will guests be able to dial the user in the directory and allow the user to unlock the door from their app?
Yes, exactly.
Does this need to be plugged into the control hub directly or will it work just being on the same network? I'd like to use this in conjunction with an extended range POE switch (180 metre driveway), would this work?
Good question. This can be plugged in to any PoE power source. It needs to be in the same IP segment at the Console (may be a way to get around this as well) If you can get power to it you should be able to use it.
hi dear, i have an old historic bronze keyboard that i use it as secondary entrance. In the general entrance i will use the ubiquiti intercom. In the bronzed keyboard i have 6 buttons. Can i reassign the others input of the access hub to call the apartment inside a secondary block?
Good question. From what I understand you are wanting to use the UA-Intercom to replace the keypad at the other door where you have the historic keypad. The UA-Hub that the intercom is connected could be wired to that door release as well, but it would operate as the same door, ie if you unlock one it will unlock the secondary one as well. I don't think this is what you are wanting to do, so it won't work I am afraid.
look. greta to be an gate opening but it doesn't have GSM like Akuvox, How does it work as a gate opener. I would love it to work with my system
If you were to plug this in to make a gate work, then you would need to get ethernet to that location, either physically or maybe via a wireless bridge. It won't easily work over GSM.
OK, say I go for a walk and forget my phone. I lock myself out of one of the two gates I use the intercom to control. Can I let myself in my gate using a code, do you know?
Yes, if you have set up PIN code as an option.
Can each tenant use the app instead of the viewer? Will they be able to have a two way conversation through the app?
Yes, each tenant can use the app and have access through the app. You would want to create each tenant with a name like apartment one as their attendant name. They can can share that same login across multiple devices to be alerted when their apartment is chosen from the directory. I hope this helps.
Unfortunately, no, that is incorrect. The directory is only for those with a Viewer. We hope this will change soon so that tenants can be listed on the Directory connected via their Access Mobile App.
That is interesting as the first entry in the directory list is the attendent assigned to the UA Hub / Intercom as when we first created and set this up the viewer had not been released. Again I will try a setup in due course and see what works.
@@The_Tech_Geeks There is no way anywhere that I can find to add a mobile phone as a item in the Directory. HUGE bummer! Likely gonna return it.
Someone get this man an air conditioner....
They trying to compete with the likes of Paxton, huh?
I think they may have a way to go for that :D