Did HS do away with Marketing Contact billing? I'm seeing zero in my "Marketing Contact until next update" field and I don't see any other related fields? However, I'm being billed for an extra 30,000 contacts as I approach 40k.
From HubSpot's KB: Marketing contact until next update: specifies if this contact will be set as non-marketing on the next update date. When you set an existing marketing contact as non-marketing, the property value will change to Yes, which indicates that the non-marketing status will take effect on the next update date. knowledge.hubspot.com/properties/hubspots-default-contact-properties#:~:text=Marketing%20contact%20until%20next%20update%20(Marketing,effect%20on%20the%20next%20update%20date You want to see "Yes" in this field, meaning it will mark that contact as a non-marketing contact on the first of the month. Run the Bad List workflow and that 0 should go up, indicating that contacts will be set to non-marketing. That should drop the 30k contacts. Gotta do it before the first of the month!
Very instructive, thanks!
Thank you for this clear explanation and easy-to-follow instructions. Super helpful!
Did HS do away with Marketing Contact billing? I'm seeing zero in my "Marketing Contact until next update" field and I don't see any other related fields? However, I'm being billed for an extra 30,000 contacts as I approach 40k.
From HubSpot's KB: Marketing contact until next update: specifies if this contact will be set as non-marketing on the next update date. When you set an existing marketing contact as non-marketing, the property value will change to Yes, which indicates that the non-marketing status will take effect on the next update date. knowledge.hubspot.com/properties/hubspots-default-contact-properties#:~:text=Marketing%20contact%20until%20next%20update%20(Marketing,effect%20on%20the%20next%20update%20date
You want to see "Yes" in this field, meaning it will mark that contact as a non-marketing contact on the first of the month.
Run the Bad List workflow and that 0 should go up, indicating that contacts will be set to non-marketing. That should drop the 30k contacts. Gotta do it before the first of the month!