How to troubleshoot USB Connection Issues in Ledger Live

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  • Опубліковано 18 лис 2024

КОМЕНТАРІ • 22

  • @trebodom8224
    @trebodom8224 4 місяці тому +3

    The cable was my problem. I had to use a cable with data transfer and it fixed my issue of not being able to connect my device to ledger live.

    • @RobDrengr7687
      @RobDrengr7687 3 місяці тому

      Same, I had to use 6 different cables before I got the right one😆

  • @nikobitube
    @nikobitube 5 місяців тому +1

    A cable that was operational had quit connecting both PC and mobile to L-X. How to make sure I purchase new data cable without any spy ware embedded in it?

  • @jf8956
    @jf8956 2 місяці тому +1

    clear video thank you

  • @neilwilliamyoung
    @neilwilliamyoung 5 місяців тому +2

    Kind of a drag that i have to go through all this stuff to get it to work really. My issue is i bought Nano x in 2021 and the usb cord it came with is long gone. IE: I can't find that thing for the life of me. But i'll keep trying as that all i can do.

    • @neilwilliamyoung
      @neilwilliamyoung 5 місяців тому +1

      Got it working. Changed computers and used an actual Data Transfer USB cable. All good now

  • @malyc9990
    @malyc9990 3 місяці тому

    Please I need help I never had. Any problem until 1 week ago I can have access to update my ledger S every time I tried says the internet connection is no good but really I have no problem with internet connection. I really need help, what I can do with this situation. HEPL PLEASE

  • @奈何-q8j
    @奈何-q8j 5 місяців тому

    My new s plus computer cannot be turned on normally. I have changed 3 data cables and it still cannot be used normally.,can you help me?

  • @tomsabb6458
    @tomsabb6458 4 місяці тому

    "With a single sig wallet, you are a custodian of the Wallet Maker." - Michael Saylor made this comment recently. How do I interpret in the context of Ledger?

  • @MrMoxarra
    @MrMoxarra 5 місяців тому

    Hey Ledger team! any idea why i cant see some nfts from known origin in my ledger live app? Best regards and hope you can answer me ;)

    • @Cryptodad1
      @Cryptodad1 5 місяців тому

      Bugs in the recent updates, should be fixed soon

    • @Ledger
      @Ledger  5 місяців тому

      Hello Moxarra, If you can't see some NFTs from Known Origin in your Ledger Live app, it might be due to a few reasons:
      1. Metadata Update Delay: Some NFTs might take a while to update their metadata from the explorer's API. Try clearing the cache in Ledger Live and wait up to 24 hours for the information to update.
      2. Standards Compliance: Ensure your NFTs comply with the ERC721 or ERC1155 standards. If they don't, they won't appear in Ledger Live. You can use OpenSea in conjunction with MetaMask to access these NFTs stored on your Ledger account.
      3. Network Support: Currently, Ledger Live only supports the display and management of NFTs on the Ethereum and Polygon networks. If your NFTs are on a different network, they won't be visible in Ledger Live.
      For more details on managing NFTs in Ledger Live, visit: support.ledger.com/hc/en-us/articles/4413768794257-Managing-NFTs-in-Ledger-Live
      If needed additional help, could you please open a ticket by pressing on the "Contact us" button here: support.ledger.com/hc/en-us

  • @jt21419
    @jt21419 5 місяців тому +2

    Try another cable? Come on! The only valid point is "don't use a Nano wallet"!

  • @afifalamnastiansyah4289
    @afifalamnastiansyah4289 5 місяців тому

    I lost my funds in the ledger