In case anyone is curious.... (Also, hopefully this reminds someone else to research a dealership online before hand....because I forgot & this would have saved me...) CarRevolution: Maple Shade, New Jersey www.yelp.com/biz/car-revolution-maple-shade
I live in Toronto Canada and we have a law "When you purchase products or services from a salesperson at your door or in your home, you'll have 10 days from receipt of the written agreement to cancel it. This law exists in most provinces, including Ontario, British Columbia, Albert and Quebec."
@@LivingProcess In Pennsylvania there is a 3 day rule but in NJ there is not a law like that at all unfortunately. The dealership has to agree to take the vehicle back.
Contact your local news station and let them know about the predatory practices going on at the dealership. Most new stations have a person who looks into deceiving businesses.
You also can file a complaint with the state agency that oversees car dealerships. Also, if there was an oral agreement and then it was in writing, then they changed the figures, take them before a judge in small claims court.
@outdoorfun8780 my parents owned one. It drove like total crap😅 I don't have a campervan. I do own a 15 passenger transit van for work and it's leaps and bounds better than that piece of junk my parents had. *I don't like how the Promaster drives either but it's definitely better than the Roadtrek.
Tory, I'm so sorry this happened to you. You are definitely NOT dumb!! They hid the scam very well. Thank you sooo much for posting about this because, you're right, it will definitely help one of us that is are still looking for our van to build out to not get duped! It makes me so angry that there are such crappy people in the world!
Girl you are not DUMB!! These sleazy used car salesmen do this shit for a living! Thanks for sharing all of this! No doubt there are folks who will avoid your mistakes now that you’ve shared them!
i bought a $20K camper and got roasted for a $2K warrantee. Just didn't read what I was buying, I thought that part was the taxes and title etc. Never buy the warrantee, it's a scam.
I’d report them to the State Attorney Generals office. A dealership was doing something similar in my state. It took a while but they shut them down eventually and was arrested for fraud among other things. Of course his wife and son reopened under a different name within a few months. They got busted too.
Yep, state attorney generals usually have a consumer protection area where you can report them online with evidence. Upload every piece of paper provided and signed between you and the dealership. Also report them to better business bureau.
Absolutely the State Attorney’s office will hammer them. Once they get the notice they’ll be on the phone with you within seconds. The State Attorney’s office will go thru their deals with a fine tooth comb. Not just yours. And they’ll likely make the 6 o’clock news. They do not want that. 😂
I’ll tell you how to save money in the long run don’t use wood in your van everyone does and they all have problems. The leak you need to really study insulation don’t use Havelock wool does not work if you’re interested let me know.
Not all car sales people are the scum of the Earth. My father sold cars for 40 + years! I sold them for about six years after divorcing my husband, and knowing I could never work in a restaurant where people were drinking alcohol again! I worked with 10 men and nine of them weren’t that great some of them I would not associate with at all. The dealership kept threatening to fire me because I was educating my customers, and it slipped out in finance one day. I didn’t care because there was another dealership that had a seat waiting for me because they hurt that I was honest, took care of my customers from the time they walked in the door and forever! So don’t judge every book by the cover those cute guys that are smiling at you girls across the table watch everyone of them if you wanna buy a vehicle and you’re a woman the best thing you can do is educate yourself first before you buy! That is actually with everything that we do in life. If we don’t educate her selves first we are Ignorant to truths.
@@leggy1957 My apologies, I was exaggerating. I know there are some honest sales people, but I believe they are few and far between. I think your commit supports that contention. The problem, how do you identify those good ones?
You are not dumb at all! This man appears to know what he is doing when it comes to creating confusion in order to scam people. You are incredibly resilient and karma will come back to him for this!
I am so sorry this happened to you, Tory. You handled it so well. Many wouldn't. You are very informative and have helped people who are considering a purchase of a vehicle.
Here's an option you might not like it how about downsizing your van for a cheaper one that fits all the requirements and trading your van in for a profit and paying a large percentage of the extra onto the loan to get down your payments ? Failing that the same principle but piling all the extra money into your van build ? I'm currently on loan number two and I'm balancing between saving doing what I want to do and bringing the loan down much much faster to cut out a lot of interest over 5 years so subsequently if you pay off the loan in 2 and 1/2 years you will save an absolute crap load of interest. The interest is a killer but if you are dedicated and religious with payments you may be able to work out paying just that little bit extra on your loan and paying it off early. I was in the used car motor trade in the UK for 13 years in the 80s and 90s and you really really have to watch your back with some of those people. Some of them would rip off their own grandmum. Hope things are improving
Wow, sorry that happened to you Tory! Proud of you for standing up for yourself and confronting them and posting it. I’ve been scammed out of a lot of money over my lifetime by con artist, and it feels awful. Betrayal is one of the worst feelings. Your attitude is so on point. This is a great lesson to learn at your age and with a small amount of money I’ve lost hundreds of thousands by being naïve. So this will prevent you from having larger losses in the future. Keep up the great work and following your dreams.!
Hi. You are not dumb! You were excited about your van, and a sales rep took advantage of the situation. I look forward to watching you building your new home. Stay safe, stay healthy, and stay happy. Everything else is manageable. Pops
Car salespeople are soulless, it’s not your fault. I walked out of a dealership when the salesman lied to me about the previous owner (it was a rental, he said it was a family that was “upsizing”). Long story short, it’s not your fault at all, you are not dumb, you are great. Not many people would have the guts to do what you did about it. Also, love the name! That’s also the name for an album of a favorite band of mine (Santana). Cannot wait for the build!!
No, Car sales people are not soulless. I am a car guy. I can assure you that for every bad deal we hear about , there are 20 deals where the customer is ecstatic. Now, I do not know all the details of this consumers deal but it does seem that something went sideways quickly. Trying to remember back to previous video where she purchased the vehicle....she mentioned sales price was a great deal higher than what she thought it to be....For some reason 56K stands out.....yet proceeded with purchase....
@@just_jake6050You’re correct, poor choice of words on my part. Not all car salespeople are the same, but, in my experiences of buying vehicles, and also assisting in the process, I have probably met just a single car salesperson that wasn’t completely out for blood, and that person still tried to sell my friend a completely unnecessary extended warranty. I get it, people gotta make a living, and commission is how that’s done, but there does tend to be a large disparity between the price you see online/various other methods, and what it actually is whenever you get to the dealership, that’s 110% true. It’s all about getting you in the door. In the early 00s, my dad saw an ad in the paper for a truck, and thought it was a great price, and went to the dealer to buy it, only to discover it was marked up $2k more. His response? The next day he came back with the physical newspaper ad. They sold him the truck at that price. Sorry, but you can’t tell me that the markups aren’t nonsense. I do appreciate you sharing your opposing opinion, though.
So they basically stole your deposit?! This all sounds really confusing and awful poor you, you’re not dumb. We have to trust people sometime! Those people are a disgrace, good for you for having such a good attitude about it now you’re a legend xx
It sounds like you were able to reduce the amount of financial pain, -- and that you like the van itself, which is definitely a good thing !! If you told them upfront, that you had to stay under 50K, then you should always remember that the scam was a reflection on them, and not a reflection on you.
I am soo glad I found you, it's like living a whole another life while watching your videos. THANK YOU! I'm soo sorry for what happened to you. My thoughts and prayers. Glad to see you strong tho. Can't wait to build the new home.
Oh my god. You are really not dumb. Some dealerships have a culture of dishonesty. I really appreciate that you shared this because I am looking at buying a van now and this is super helpful.
It's unbelievable what some scumbags will due but I think you are handling it like a champ. I always try to remember is that I only have to deal with those bottom feeders for a short period of time and they have to live with themselves every day for life. Also I send them good vibes and it lessens my hate, which hurts me. Sometimes leading to actual forgiveness which allows me to live a more peaceful internal existence. It sounds like you are already on the road to healing. Thank you for sharing.
I completely understand, I had the same thing happen to me when I bought my used car...I'm great at paying attention to these things when I'm helping someone else, but when I get excited about a vehicle...I don't pay enough attention.
" I'm great at paying attention to these things when I'm helping someone else, but when I get excited about a vehicle...I don't pay enough attention. " - What are you?? My long lost twin? Yea, this sound about right!
These are just simply called life lessons. You don’t beat yourself up over it. You learn from it and move on. My father-in-law had the greatest attitude toward that and because of that my wife was phenomenal when I made a mistake it didn’t bother her at all. She just simply said it’s part of the learning curve. What grace what kindness. You did great in your coming out the other end a whole lot more savvy is that worth it the money you spent of course it is. Nobody lives perfectly. Keep up the great work.
Way to make the best of a bad situation by doing your van build after the bad luck run! I never buy the extended warranty and have always come out ahead since I drive a lot of miles. You sharing your story will surely help someone, enjoy your new project home!
I'm looking forward to every video. My daughter and I are going to do a build and get out on the road as well. We've enjoyed a bunch of your videos and are excited!
Unless numbers and contracts are your thing, this is a mistake easily made by anyone, and even then it does happen. Best of luck with your build and may the rest of it be less painful!
Never sign a contract without a good faith estimate breaking down all the costs. I never buy a extended warranty for anything. You learned a lesson and you will never make the same mistake again. New subscriber here looking forward to watching your videos.
1:12 you are helping someone else! ❤ I'm so happy you made this video because I am currently looking for a van. As a female, my ex-husband had to teach me how to deal with car salesman. They do screw women over. This was about 15 years ago and they tried to sell us a car for 5 Grand more than what it was worth. This upload will help someone else aka me!! ❤❤❤ It's also why I clicked on the video. Thank you 🙏😊
Hey Tory, misery must love company. My worst car experience was from a used car dealer in, you guessed it, NJ. I luckily re-sold the car within a year and got all my money back but there were many sleepless nights. So, my heart goes out to-ya. Just try to learn from your mistakes and move on. Happy trails with your new ride anyway.
Tory, you have learned a valuable lesson of the evils we all face. You’re incredibly intelligent. Move on… another lifelong challenge we all face! Remember Good things happen to good people!🌷
You are not dumb and this kind of thing has happened to most of us. I'm sorry you've been put through this and I'm impressed by your continued positivity.
Life is always a learning curve and if we could see every mistake coming we wouldn't learn and grow with every mistake we move forward growing building confidence along the way . Eventually your scammer avoiding radar will get stronger and if it doesn't feel right you will gain more confidence to question and walk away . Good luck with your journey 💖
Wow🤯 Tory, so sorry this happened! ☹ Life is this way sometimes, you are not dumb, now you are even smarter and sharing your experience will help so many! Looking forward to seeing what you create in the build! Thank you for telling your story, it will help me when I am ready to purchase a vehicle!!
Tory, my name is Jim. You are not "dumb". You were scammed by professional con artists. I have purchased nearly 85 vehicles, including cars, trucks, motorcycles, RVs, ATVs, SxSs etc. So I have alot of experience. I am amazed at how often dealerships pull this stuff. I just get up and walk out since I know speaking to them is fruitless. You have learned alot in a painful way but it will serve you well as you go through life and I agree with your list of what you learned and what to look out for. Proud of you for bouncing back and standing up for yourself. I admire you.
Thank you for sharing your story! I hate that happened to you; people can really suck! Dont beat yourself up; you’re not dumb for falling for the tricks of a sly and caniving con artist! I promise you, the smartest people have gotten scammed, and these guys get craftier everyday just to make a living. With that said I pray that you get back everything that you’ve lost 10 fold 🙏🏽 Take Care! ❤
Experience is the great teacher! You will be more savvy the rest of your life. One thing - when I bought my first car I took my grandfather with me and he wasn't putting up with any crap. I would recommend that anyone who is shopping for a car - with little car shopping experience - take someone with you who knows the ropes and watch/learn from them. Lastly - I NEVER buy the warranties!
Ive been through the same thing as you with dealerships,bunch of swindlers, best thing to do is just accept it for what it is and you're not the only one to be conned ,enjoy your van build.
It would have been worse if you never realised, great that you got it down to a figure you can live with :) you'll soon forget about the dirty dealer! looking forward to seeing the next episode
Happens to most people. Getting a lawyer involved/ corresponding with car yard helps. Getting consumer protection involved also. In the end you did well . Focus on your build now. Don't be afraid to share you car yard that you boIght from.
I always buy used vehicles through Enterprise Car Sales, or Hertz Car Sales, and never have a problem like you did. Every time, honest deals, no hard sale, etc.
I'm so glad you called them and got some money back! That's a shame, but as you said, it's only 2,000 at least now. This video reminded me of my Chevy Express van search at the beginning of the year. It was not fun, but I love my van and feel I got a fair price.
You can sue them for fraudulent business practices. They can loose their license and will no longer have a business. You tell them that. And contact the Attorney General for your state. This shouldn't happen to anyone!
I think we have all been there at some point when buying a vehicle from a dealer. You do your best with research and sticking to your plan and in the end they always have a few tricks to play to beat us.
Exactly, I could keep beating myself up but I've come to realize every single day they wake up practicing to trick people & I was never prepared for this so I can't expect myself or anyone to handle the situation perfectly. Thanks!
Way too many dealerships pull all sorts of scams. You have to break out a calculator and look at every line item on the contract! I have a friend that financed a Kia Sorento for $42,000 when it was listed for $29,000. They added $13,000 to the purchase price with a bunch of BS fees, warranties, paint protection, etc.
Oh BOY! I have so much to say, but "I Think You Got This!” I'm 66 years old and found your channel by chance. Happened to click on the wrong channel, which turned out to be the best accidental choice I've made all year and now it’s New Year’s Eve 2023/2024! Never realized there is a group of you all that live in a "VAN" and it is a thing! I'm beyond intrigued and trying to wrap my head around this! OOOOFFF.......God do I wish I was your age again! Almost brings me to tears. I am choosing to be a fan of your channel and hopefully share where you go with this. If I had the funds to contribute, “HANDS DOWN” I would. Your video has awakened an age old dream that unfortunately will not come to fruition! But I am old and unable to fulfill my last bucket list quest. I’m good with that. I only had 8 things to achieve and what you’re doing is pretty close to my last. Your journey and following you will, in my opinion fulfill that list. No pressure young lady but “Please continue your posts!” You have my dreams & aspirations in your hands! I know how hard it is! Based on what you had said, your Parent’s, especially your Dad has faith! avb P.S I actualy saved your channel to my "Favorites" bar! That is a realy big deal for me! OOOOFFF! 😁😇🤩😛
Fine print cannot express this enough read the fine print. When you buy a car the following terms you must scrutinize. 1. Total price 2. Loan term 3. Interest rate 4. Warranties or add one 5. Payment amount 6. Where your down payment is being allocated
Don't feel embarrassed about this. Like you said they do this everyday and are very good and happy to get the most money out of people. There's as many tricks as there are customers. Hopefully lots of people see your post and send a message to the car lot by not purchasing there.
Im planning to buy a used van in the next few months and this video is definitely gonna help me stay on top of these dealers shady tactics. Gonna just sit there and read everything.
You should never buy extended warranties or any kind of warranty for anything in life, EVER !!!!!! These places sell warranties because they are extremely profitable, not because these warranties actually help people out. You are a beautiful person & unfortunately there are people out there that are scumbags
Good job on waiting on the next year to buy your warranty. I never buy extended warranties until close to the end of the manufacturer warranty. Also, remember you can buy a manufacturer's warranty by ANY dealership. What I always do is search on the forums of other owners who drive the same make/model and you can find posts of people talking about where they got their best deal. There are some dealerships that offer great deals on warranties and prefer to sell in volume rather than make a killing on each warranty. Also remember to be sure you are buying the EXACT warranty covered by Dodge or whomever is the manufacturer. You don't ever have to buy an extended warranty from the dealership you purchased your vehicle. Most of them charge a ridiculous amount. I have purchased extended warranties several times now and each dealership was in another state. It's a very easy process. At this point, what's done is done regarding your deal, so just enjoy your new van and I wish you many safe and happy miles.
Technically it is FORM OF FRAUD … therefore SUE them for FAILURE TO EXPLAIN FULLY AND COMMIT FRAUD 😮 it is dealership SCAM 😮 … if you can get someone with similar experience there it could be class action lawsuit 🙃
im with you on this, vehicle i test drove a few times i signed on dotted line should of taken a picture of vin. Ford dealership gave me 3rd party warranrty who did squat on repairs. I paid $36,000 for 2012 f150, everytime i take my vehicle in for oil change & drive it out of their lot something else goes wrong. Whenever you bring your vehicle in take pictures of the body & wheels as you may have dents or scratches when you pick up your vehicle. Good luck with the build!!!
Honey, you are wonderful and human. I bought a used $80K Sprinter RV and it was full of black mold behind the shower…I completely gutted the van and started over.
The point about which state to buy in (re: cooling-off period) is helpful. I prefer to keep financing separate from the purchase. Also, it's helpful to pay a mechanic to inspect any used vehicle BEFORE the purchase.
There should be one type of sales contract with very clear information listed! Also there should be 5 business day return no questions asked, under 100 miles of driving. We can not rely on dealers “integrity”…
Wow, what a terrible thing to happen to such a nice person. We were sorry to hear this, Tory. Don't beat yourself up. Something similar happened to us. I don't think we are dumb and neither are you. These kind of people are slick and well trained in how to scam people. Some people wouldn't admit it publicly and you have because you want to warn and help others. And you are moving forward and won't let this ruin your purchase of the van. We always admire how you can shake it off (we so want you to be able to see Taylor Swift) and move forward in a positive direction.
Life is one continuous lesson and as you get older your wisdom and knowledge increases dramatically which is why as children we were told to respect our elders, in other words listen to what they have to say. Great story thanks for sharing!
I use to have a cargo van like that with a high roof. I'm sorry I ever sold it. It was good for many purposes. Sometimes a truck or SUV just can't get the job done.
As a former New Jerseyian from the same area you currently are in, Car dealerships and Ethics do not go together. Good luck with you build though. I’m thinking about doing something similar I’m just older…lol
I'm sorry that you went though this and I hope you are aware of all of the tax auctions that you can take for your van. Such as the part 179 deduction.
You have to look over the paperwork real good now. You better look and see what other coverages he put on there. All those add-on can be canceled. ALWAYS have them print a copy of what you’re signing before you sign. The biggest scam going now is they have you sign on a iPad then print it all out. Get a hard copy of the big long sales agreement before you sign. Also he probably put GAP insurance on which can be added on your auto insurance in most cases for a fraction of what the dealer charges. Check with your insurance company and if they offer it Vance the dealer gap insurance and get a refund. Always take someone with you to help look everything over. The same thing just happened with a friend of mine, try put warranty, maintenance package and Gap, all mode $10k extra. Look again and see what else they charged you and go back and cancel it.
What they did was they took your excitement about getting a new vehicle and sliding a fast one on you thinking that you'll just sign really quick and go with the deal to get that van. I'm dealing with a similar issue where I had a visit about 10 dealerships across five different states to find my cargo van and I had a whole bunch of IOUs and writing to be done and I'm still having an issue that they do not fix that I spent 5 hours waiting in the dealership for with a door sensor. They try to band-aid it with gell instead of actually fixing or replacing it
Don't feel too bad. You took a chance. Most people live in fear of what might happen and never take that chance. In this case, it was a negative experience, but it's not the worst. You are out some money but you mitigated the worst of it. You learned an extremely valuable life lesson, and won't make that same mistake again.
Have a vendor my company deals with that has had fleets of each brand, dodge, transits & sprinters. They drove them into the ground. Mercedes repairs costs were the highest. Dodges brokedown six times more than the other two. They liked the transits the best.
Beautiful honey. Yes var dealers are out for them sel and not you. You are not dumb. I got screwed on a var but checking the fox report. The fealership got bought up that screwed me. I vant wait to see how you convert this one. Love you m ❤❤❤❤
This is so funny, i got exactly the same experience 8 month ago buying a van at a dealership. The seller told me things will be fixed and all of that when i come to get it, when i come nothing is done and i still accept to take it because i spent 5h getting there and didnt plan on coming back without it. HOPEFULLY, i could cancel the buying due to a legal error on their part. ALWAYS make them write what they say to have legal proof in case of a trouble. Professional dealerships are to avoid, they will scam you. I am watching your videos and i feel like you live the same life as i am in an alternate universe 😂 Love your videos 🤟
I’ve been buying and selling cars since 1972. You should have a dealers buyers order showing price paid, taxes, fees eetc. Your loan agreement is separate and shows amount BORROWED plus interest to be paid etc and a total which is then divided by number of payments. Buyer should review and sign both. Always go to new car dealers first Never buy without a CARFAX Never buy with original window sticker (they at Re $10 each at Molroney labels) Never buy without a test drive. If possible find previous owner and find out what it sold for If buying used, take it to an offsite mechanic for inspection including oil and coolant contamination tesrs
I ordered a new truck and it's production was delayed (for whatever reason) and when it arrived it was the next years model. Although identical to the year I ordered I was still charged an additional 2k for the newer year model. After contacting a lawyer I was told I couldn't fight the deceptive practice because it would cost more to do that then just pay the sleazy dealer.
Same thing happened to me. Dealership took my down payment as pocket change and made me pay the full asking price as a loan. The paper work was very simple and direct so idk what I missed. My guess is I missed a clause that allows the dealer to change whatever they want at any point essentially. Still happy, still under budget, definitely got scammed out of 3k I worked my butt off to scrape together
Perhaps you can cancel the warranty. The premium refund should pay down the loan balance. Try refinancing the van through your credit union. The credit union may also provide a replacement warranty at a lower price. Good luck!
Exact same thing happened to me after putting down my deposit the price on the paper work was still the same as the original price I did question him and at the the time he told me that no thats with the interest you will be paying for over the 5 yrs this didn’t make sense but I was all rattled and let it go.
Common law with 3 good standing witnesses,helps you, another way to void a contract is in trust law, ascension rule one signing being of sound mind, rule 6 if no ascension they fraud the contract is nulled,
Don't blame yourself. Many have fallen for the slick car salesman, that's what they do. More slippery than a greased pig in my opinion. They are at the advantage because they know they have something you want and the adrenaline is flowing through you and they take advantage of that. Still you seem to have had a hard lesson on buying something from a salesman that will have hopefully been seared into your memory. We all have to live and learn and that is all part of life and having our eyes opened to the real world. Take my word for it, at 63 I have been focked over many times and sometimes over the same thing several times. Hay ho. Like and sub
You're not dumb :( Don't say that :( Its not your fault and this is aearning experience, just take it as that instead of punishing yourself. Things will get better for you :) These humans are horrible indeed.
Tory you can make more money and you love the van so sure it cost more than you wanted to spend but you have said you got a great van. Every business is only after the money in your pocket. This purchase gives you your life on the road choice so enjoy your journey, you wiser. We all learn by such experiences so sadly this was a hard 5K lesson but nonetheless you are moving on and we are privileged to come along on your journey.
In case anyone is curious.... (Also, hopefully this reminds someone else to research a dealership online before hand....because I forgot & this would have saved me...)
CarRevolution: Maple Shade, New Jersey
www.yelp.com/biz/car-revolution-maple-shade
Do you not have "Buyers Remorse" down there?
@@LivingProcess What do you mean?
I live in Toronto Canada and we have a law "When you purchase products or services from a salesperson at your door or in your home, you'll have 10 days from receipt of the written agreement to cancel it. This law exists in most provinces, including Ontario, British Columbia, Albert and Quebec."
@@LivingProcess In Pennsylvania there is a 3 day rule but in NJ there is not a law like that at all unfortunately. The dealership has to agree to take the vehicle back.
@@LivingProcessit depends on the state! It’s crazy how much this varies from state to state in the US
Contact your local news station and let them know about the predatory practices going on at the dealership. Most new stations have a person who looks into deceiving businesses.
If only I could have done the same; good comment.
That or the BBB! I’ve done that before, worked like a charm!
You also can file a complaint with the state agency that oversees car dealerships. Also, if there was an oral agreement and then it was in writing, then they changed the figures, take them before a judge in small claims court.
@@outdoorfun8780I'd rather have a new van. Those older vans drive like total crap😅
@outdoorfun8780 my parents owned one. It drove like total crap😅 I don't have a campervan. I do own a 15 passenger transit van for work and it's leaps and bounds better than that piece of junk my parents had. *I don't like how the Promaster drives either but it's definitely better than the Roadtrek.
It happens to the best of us. Car dealers are evil! You're not dumb.
They are criminal…
Very true! Don’t ever be afraid to walk away!
They aren't called "STEALERSHIPS" for nothing!! ;-(
Tory, I'm so sorry this happened to you. You are definitely NOT dumb!! They hid the scam very well. Thank you sooo much for posting about this because, you're right, it will definitely help one of us that is are still looking for our van to build out to not get duped! It makes me so angry that there are such crappy people in the world!
Girl you are not DUMB!! These sleazy used car salesmen do this shit for a living! Thanks for sharing all of this! No doubt there are folks who will avoid your mistakes now that you’ve shared them!
i bought a $20K camper and got roasted for a $2K warrantee. Just didn't read what I was buying, I thought that part was the taxes and title etc. Never buy the warrantee, it's a scam.
I’d report them to the State Attorney Generals office. A dealership was doing something similar in my state. It took a while but they shut them down eventually and was arrested for fraud among other things. Of course his wife and son reopened under a different name within a few months. They got busted too.
Yep, state attorney generals usually have a consumer protection area where you can report them online with evidence. Upload every piece of paper provided and signed between you and the dealership. Also report them to better business bureau.
Absolutely the State Attorney’s office will hammer them. Once they get the notice they’ll be on the phone with you within seconds. The State Attorney’s office will go thru their deals with a fine tooth comb. Not just yours. And they’ll likely make the 6 o’clock news. They do not want that. 😂
40 years ago the same thing happened to me. Never trust car sales people, scum of the earth.
Yup.
I’ll tell you how to save money in the long run don’t use wood in your van everyone does and they all have problems. The leak you need to really study insulation don’t use Havelock wool does not work if you’re interested let me know.
Not all car sales people are the scum of the Earth.
My father sold cars for 40 + years! I sold them for about six years after divorcing my husband, and knowing I could never work in a restaurant where people were drinking alcohol again!
I worked with 10 men and nine of them weren’t that great some of them I would not associate with at all. The dealership kept threatening to fire me because I was educating my customers, and it slipped out in finance one day.
I didn’t care because there was another dealership that had a seat waiting for me because they hurt that I was honest, took care of my customers from the time they walked in the door and forever! So don’t judge every book by the cover those cute guys that are smiling at you girls across the table watch everyone of them if you wanna buy a vehicle and you’re a woman the best thing you can do is educate yourself first before you buy!
That is actually with everything that we do in life. If we don’t educate her selves first we are Ignorant to truths.
@@leggy1957 My apologies, I was exaggerating. I know there are some honest sales people, but I believe they are few and far between. I think your commit supports that contention. The problem, how do you identify those good ones?
You are not dumb at all! This man appears to know what he is doing when it comes to creating confusion in order to scam people. You are incredibly resilient and karma will come back to him for this!
I left a 1 star review on yelp from the link you posted dear. Hopefully it will help others in the future.
I would contact New Jersey Dealer licensing division. Register a complaint.
I am so sorry this happened to you, Tory. You handled it so well. Many wouldn't. You are very informative and have helped people who are considering a purchase of a vehicle.
Here's an option you might not like it how about downsizing your van for a cheaper one that fits all the requirements and trading your van in for a profit and paying a large percentage of the extra onto the loan to get down your payments ? Failing that the same principle but piling all the extra money into your van build ? I'm currently on loan number two and I'm balancing between saving doing what I want to do and bringing the loan down much much faster to cut out a lot of interest over 5 years so subsequently if you pay off the loan in 2 and 1/2 years you will save an absolute crap load of interest. The interest is a killer but if you are dedicated and religious with payments you may be able to work out paying just that little bit extra on your loan and paying it off early. I was in the used car motor trade in the UK for 13 years in the 80s and 90s and you really really have to watch your back with some of those people. Some of them would rip off their own grandmum. Hope things are improving
Wow, sorry that happened to you Tory! Proud of you for standing up for yourself and confronting them and posting it. I’ve been scammed out of a lot of money over my lifetime by con artist, and it feels awful. Betrayal is one of the worst feelings. Your attitude is so on point. This is a great lesson to learn at your age and with a small amount of money I’ve lost hundreds of thousands by being naïve. So this will prevent you from having larger losses in the future. Keep up the great work and following your dreams.!
Hi. You are not dumb! You were excited about your van, and a sales rep took advantage of the situation. I look forward to watching you building your new home.
Stay safe, stay healthy, and stay happy. Everything else is manageable.
Pops
Car salespeople are soulless, it’s not your fault. I walked out of a dealership when the salesman lied to me about the previous owner (it was a rental, he said it was a family that was “upsizing”). Long story short, it’s not your fault at all, you are not dumb, you are great. Not many people would have the guts to do what you did about it. Also, love the name! That’s also the name for an album of a favorite band of mine (Santana). Cannot wait for the build!!
No, Car sales people are not soulless. I am a car guy. I can assure you that for every bad deal we hear about , there are 20 deals where the customer is ecstatic. Now, I do not know all the details of this consumers deal but it does seem that something went sideways quickly. Trying to remember back to previous video where she purchased the vehicle....she mentioned sales price was a great deal higher than what she thought it to be....For some reason 56K stands out.....yet proceeded with purchase....
@@just_jake6050You’re correct, poor choice of words on my part. Not all car salespeople are the same, but, in my experiences of buying vehicles, and also assisting in the process, I have probably met just a single car salesperson that wasn’t completely out for blood, and that person still tried to sell my friend a completely unnecessary extended warranty. I get it, people gotta make a living, and commission is how that’s done, but there does tend to be a large disparity between the price you see online/various other methods, and what it actually is whenever you get to the dealership, that’s 110% true. It’s all about getting you in the door. In the early 00s, my dad saw an ad in the paper for a truck, and thought it was a great price, and went to the dealer to buy it, only to discover it was marked up $2k more. His response? The next day he came back with the physical newspaper ad. They sold him the truck at that price. Sorry, but you can’t tell me that the markups aren’t nonsense. I do appreciate you sharing your opposing opinion, though.
So they basically stole your deposit?! This all sounds really confusing and awful poor you, you’re not dumb. We have to trust people sometime! Those people are a disgrace, good for you for having such a good attitude about it now you’re a legend xx
It sounds like you were able to reduce the amount of financial pain, -- and that you like the van itself, which is definitely a good thing !!
If you told them upfront, that you had to stay under 50K, then you should always remember that the scam was a reflection on them, and not a reflection on you.
I'm really sorry for what happened to you. Sharing such an experience isn't easy at all. Thanks 4 being so real.
You are not dumb! People make mistakes. I can’t wait to see your build
I am soo glad I found you, it's like living a whole another life while watching your videos. THANK YOU! I'm soo sorry for what happened to you. My thoughts and prayers. Glad to see you strong tho. Can't wait to build the new home.
Oh my god. You are really not dumb. Some dealerships have a culture of dishonesty. I really appreciate that you shared this because I am looking at buying a van now and this is super helpful.
It's unbelievable what some scumbags will due but I think you are handling it like a champ. I always try to remember is that I only have to deal with those bottom feeders for a short period of time and they have to live with themselves every day for life. Also I send them good vibes and it lessens my hate, which hurts me. Sometimes leading to actual forgiveness which allows me to live a more peaceful internal existence. It sounds like you are already on the road to healing. Thank you for sharing.
Very helpful. Thank you for sharing and you are not dumb....you are smart because you pushed back and didn't let it go....go girl!
I completely understand, I had the same thing happen to me when I bought my used car...I'm great at paying attention to these things when I'm helping someone else, but when I get excited about a vehicle...I don't pay enough attention.
" I'm great at paying attention to these things when I'm helping someone else, but when I get excited about a vehicle...I don't pay enough attention. "
- What are you?? My long lost twin?
Yea, this sound about right!
I've watched this twice and I can't figure out how she got scammed. Can you explain it to me please
$2000 to see Taylor Swift? Lol, I paid $2 (yes $2) to see Eric Clapton in the early 70s. I guess prices have increased, just a little.
These are just simply called life lessons. You don’t beat yourself up over it. You learn from it and move on. My father-in-law had the greatest attitude toward that and because of that my wife was phenomenal when I made a mistake it didn’t bother her at all. She just simply said it’s part of the learning curve. What grace what kindness. You did great in your coming out the other end a whole lot more savvy is that worth it the money you spent of course it is. Nobody lives perfectly. Keep up the great work.
I hate that this happened to you, but I'm so glad you're sticking with it and making it work. Thanks for sharing the story!!
Way to make the best of a bad situation by doing your van build after the bad luck run! I never buy the extended warranty and have always come out ahead since I drive a lot of miles. You sharing your story will surely help someone, enjoy your new project home!
I'm looking forward to every video. My daughter and I are going to do a build and get out on the road as well. We've enjoyed a bunch of your videos and are excited!
Unless numbers and contracts are your thing, this is a mistake easily made by anyone, and even then it does happen. Best of luck with your build and may the rest of it be less painful!
Never sign a contract without a good faith estimate breaking down all the costs. I never buy a extended warranty for anything. You learned a lesson and you will never make the same mistake again. New subscriber here looking forward to watching your videos.
1:12 you are helping someone else! ❤ I'm so happy you made this video because I am currently looking for a van. As a female, my ex-husband had to teach me how to deal with car salesman. They do screw women over. This was about 15 years ago and they tried to sell us a car for 5 Grand more than what it was worth.
This upload will help someone else aka me!! ❤❤❤ It's also why I clicked on the video. Thank you 🙏😊
Hey Tory, misery must love company. My worst car experience was from a used car dealer in, you guessed it, NJ. I luckily re-sold the car within a year and got all my money back but there were many sleepless nights. So, my heart goes out to-ya. Just try to learn from your mistakes and move on. Happy trails with your new ride anyway.
Sorry you got scammed, Tory. But it's behind you now and you are on your way to building your new home. Still very exciting!
Tory, you have learned a valuable lesson of the evils we all face. You’re incredibly intelligent. Move on… another lifelong challenge we all face! Remember Good things happen to good people!🌷
You are not dumb and this kind of thing has happened to most of us. I'm sorry you've been put through this and I'm impressed by your continued positivity.
I'm really sorry that this happened to you. Thank you so much for making this video & trying to help others. ❤️
Life is always a learning curve and if we could see every mistake coming we wouldn't learn and grow with every mistake we move forward growing building confidence along the way . Eventually your scammer avoiding radar will get stronger and if it doesn't feel right you will gain more confidence to question and walk away . Good luck with your journey 💖
Wow🤯 Tory, so sorry this happened! ☹ Life is this way sometimes, you are not dumb, now you are even smarter and sharing your experience will help so many! Looking forward to seeing what you create in the build! Thank you for telling your story, it will help me when I am ready to purchase a vehicle!!
Tory, my name is Jim. You are not "dumb". You were scammed by professional con artists. I have purchased nearly 85 vehicles, including cars, trucks, motorcycles, RVs, ATVs, SxSs etc. So I have alot of experience. I am amazed at how often dealerships pull this stuff. I just get up and walk out since I know speaking to them is fruitless. You have learned alot in a painful way but it will serve you well as you go through life and I agree with your list of what you learned and what to look out for. Proud of you for bouncing back and standing up for yourself. I admire you.
And I would definitely report them to State Attorney General.
Hi sir. I have watched her video twice and I can't figure out how she got scammed. Would you be able to explain it to me in more detail please
Thank you for sharing your story! I hate that happened to you; people can really suck! Dont beat yourself up; you’re not dumb for falling for the tricks of a sly and caniving con artist! I promise you, the smartest people have gotten scammed, and these guys get craftier everyday just to make a living. With that said I pray that you get back everything that you’ve lost 10 fold 🙏🏽 Take Care! ❤
I can relate very much. They did the same thing to me when I bought my van.
Experience is the great teacher! You will be more savvy the rest of your life. One thing - when I bought my first car I took my grandfather with me and he wasn't putting up with any crap. I would recommend that anyone who is shopping for a car - with little car shopping experience - take someone with you who knows the ropes and watch/learn from them. Lastly - I NEVER buy the warranties!
This was a cheap lesson (tuition). Thank you for your vulnerability. I am looking forward to following your build and learning from you.❤️
Ive been through the same thing as you with dealerships,bunch of swindlers, best thing to do is just accept it for what it is and you're not the only one to be conned ,enjoy your van build.
It would have been worse if you never realised, great that you got it down to a figure you can live with :) you'll soon forget about the dirty dealer! looking forward to seeing the next episode
Happens to most people. Getting a lawyer involved/ corresponding with car yard helps. Getting consumer protection involved also. In the end you did well . Focus on your build now. Don't be afraid to share you car yard that you boIght from.
I always buy used vehicles through Enterprise Car Sales, or Hertz Car Sales, and never have a problem like you did. Every time, honest deals, no hard sale, etc.
That is sooooo messed up. Keep your chin up. Can’t wait to see the build.
I'm so glad you called them and got some money back! That's a shame, but as you said, it's only 2,000 at least now. This video reminded me of my Chevy Express van search at the beginning of the year. It was not fun, but I love my van and feel I got a fair price.
You can sue them for fraudulent business practices. They can loose their license and will no longer have a business. You tell them that. And contact the Attorney General for your state. This shouldn't happen to anyone!
I think we have all been there at some point when buying a vehicle from a dealer. You do your best with research and sticking to your plan and in the end they always have a few tricks to play to beat us.
Exactly, I could keep beating myself up but I've come to realize every single day they wake up practicing to trick people & I was never prepared for this so I can't expect myself or anyone to handle the situation perfectly. Thanks!
@@ToryDelury you have 111,000 subscribers and many many more viewers. is the dealership even aware of that ? in this case you have the upper hand.
@@ToryDelury Does ,your state have the lemon ,law about selling known bad vehicles,????
Way too many dealerships pull all sorts of scams. You have to break out a calculator and look at every line item on the contract! I have a friend that financed a Kia Sorento for $42,000 when it was listed for $29,000. They added $13,000 to the purchase price with a bunch of BS fees, warranties, paint protection, etc.
Oh BOY! I have so much to say, but "I Think You Got This!” I'm 66 years old and found your channel by chance. Happened to click on the wrong channel, which turned out to be the best accidental choice I've made all year and now it’s New Year’s Eve 2023/2024! Never realized there is a group of you all that live in a "VAN" and it is a thing! I'm beyond intrigued and trying to wrap my head around this! OOOOFFF.......God do I wish I was your age again! Almost brings me to tears. I am choosing to be a fan of your channel and hopefully share where you go with this. If I had the funds to contribute, “HANDS DOWN” I would. Your video has awakened an age old dream that unfortunately will not come to fruition! But I am old and unable to fulfill my last bucket list quest. I’m good with that. I only had 8 things to achieve and what you’re doing is pretty close to my last. Your journey and following you will, in my opinion fulfill that list. No pressure young lady but “Please continue your posts!” You have my dreams & aspirations in your hands! I know how hard it is! Based on what you had said, your Parent’s, especially your Dad has faith! avb P.S I actualy saved your channel to my "Favorites" bar! That is a realy big deal for me! OOOOFFF! 😁😇🤩😛
Fine print cannot express this enough read the fine print. When you buy a car the following terms you must scrutinize.
1. Total price
2. Loan term
3. Interest rate
4. Warranties or add one
5. Payment amount
6. Where your down payment is being allocated
Just left them a 1 star review due to a "friend of mine" experience.
Same here
Well hard to believe I live about a quarter mile from Car Revolution in South Jersey. Now I know what they are like. Thanks for the heads-up.
Thank you for your honesty in this video. It will help others.
Don't feel embarrassed about this. Like you said they do this everyday and are very good and happy to get the most money out of people. There's as many tricks as there are customers. Hopefully lots of people see your post and send a message to the car lot by not purchasing there.
Im planning to buy a used van in the next few months and this video is definitely gonna help me stay on top of these dealers shady tactics. Gonna just sit there and read everything.
Don't be too hard on yourself These dealers are pros! Congrats on your new home!
You should never buy extended warranties or any kind of warranty for anything in life, EVER !!!!!! These places sell warranties because they are extremely profitable, not because these warranties actually help people out. You are a beautiful person & unfortunately there are people out there that are scumbags
Check for extended warranties online. Dealer warranties always expensive and restrictive.....
Good job on waiting on the next year to buy your warranty. I never buy extended warranties until close to the end of the manufacturer warranty. Also, remember you can buy a manufacturer's warranty by ANY dealership. What I always do is search on the forums of other owners who drive the same make/model and you can find posts of people talking about where they got their best deal.
There are some dealerships that offer great deals on warranties and prefer to sell in volume rather than make a killing on each warranty. Also remember to be sure you are buying the EXACT warranty covered by Dodge or whomever is the manufacturer. You don't ever have to buy an extended warranty from the dealership you purchased your vehicle. Most of them charge a ridiculous amount. I have purchased extended warranties several times now and each dealership was in another state. It's a very easy process. At this point, what's done is done regarding your deal, so just enjoy your new van and I wish you many safe and happy miles.
Technically it is FORM OF FRAUD … therefore SUE them for FAILURE TO EXPLAIN FULLY AND COMMIT FRAUD 😮 it is dealership SCAM 😮 … if you can get someone with similar experience there it could be class action lawsuit 🙃
im with you on this, vehicle i test drove a few times i signed on dotted line should of taken a picture of vin.
Ford dealership gave me 3rd party warranrty who did squat on repairs. I paid $36,000 for 2012 f150, everytime i take my vehicle in for oil change & drive it out of their lot something else goes wrong.
Whenever you bring your vehicle in take pictures of the body & wheels as you may have dents or scratches when you pick up your vehicle. Good luck with the build!!!
Honey, you are wonderful and human. I bought a used $80K Sprinter RV and it was full of black mold behind the shower…I completely gutted the van and started over.
I havent started my journy yet. But I may not buy a van now, due to no warranty
The point about which state to buy in (re: cooling-off period) is helpful. I prefer to keep financing separate from the purchase. Also, it's helpful to pay a mechanic to inspect any used vehicle BEFORE the purchase.
There should be one type of sales contract with very clear information listed! Also there should be 5 business day return no questions asked, under 100 miles of driving. We can not rely on dealers “integrity”…
Wow, what a terrible thing to happen to such a nice person. We were sorry to hear this, Tory. Don't beat yourself up. Something similar happened to us. I don't think we are dumb and neither are you. These kind of people are slick and well trained in how to scam people. Some people wouldn't admit it publicly and you have because you want to warn and help others. And you are moving forward and won't let this ruin your purchase of the van. We always admire how you can shake it off (we so want you to be able to see Taylor Swift) and move forward in a positive direction.
Anyways whatever happen, happens for good. You are very positive. I love your new home.
In Norway, we have a 14 day warranty, even when bought private..
Just to protect buyers.
Life is one continuous lesson and as you get older your wisdom and knowledge increases dramatically which is why as children we were told to respect our elders, in other words listen to what they have to say. Great story thanks for sharing!
I use to have a cargo van like that with a high roof. I'm sorry I ever sold it. It was good for many purposes. Sometimes a truck or SUV just can't get the job done.
As a former New Jerseyian from the same area you currently are in, Car dealerships and Ethics do not go together. Good luck with you build though. I’m thinking about doing something similar I’m just older…lol
I'm sorry that you went though this and I hope you are aware of all of the tax auctions that you can take for your van. Such as the part 179 deduction.
You have to look over the paperwork real good now. You better look and see what other coverages he put on there. All those add-on can be canceled.
ALWAYS have them print a copy of what you’re signing before you sign. The biggest scam going now is they have you sign on a iPad then print it all out. Get a hard copy of the big long sales agreement before you sign.
Also he probably put GAP insurance on which can be added on your auto insurance in most cases for a fraction of what the dealer charges. Check with your insurance company and if they offer it Vance the dealer gap insurance and get a refund.
Always take someone with you to help look everything over. The same thing just happened with a friend of mine, try put warranty, maintenance package and Gap, all mode $10k extra.
Look again and see what else they charged you and go back and cancel it.
I'm sure it hurts but you learned some valueable lessons and you have passed them on to us so thank you for that. All the best.
What they did was they took your excitement about getting a new vehicle and sliding a fast one on you thinking that you'll just sign really quick and go with the deal to get that van. I'm dealing with a similar issue where I had a visit about 10 dealerships across five different states to find my cargo van and I had a whole bunch of IOUs and writing to be done and I'm still having an issue that they do not fix that I spent 5 hours waiting in the dealership for with a door sensor. They try to band-aid it with gell instead of actually fixing or replacing it
Don't feel too bad. You took a chance. Most people live in fear of what might happen and never take that chance. In this case, it was a negative experience, but it's not the worst. You are out some money but you mitigated the worst of it. You learned an extremely valuable life lesson, and won't make that same mistake again.
Always work to get the out the door price FIRST, before any warranties, financing etc.
Have a vendor my company deals with that has had fleets of each brand, dodge, transits & sprinters. They drove them into the ground. Mercedes repairs costs were the highest. Dodges brokedown six times more than the other two. They liked the transits the best.
Beautiful honey. Yes var dealers are out for them sel and not you. You are not dumb. I got screwed on a var but checking the fox report. The fealership got bought up that screwed me. I vant wait to see how you convert this one. Love you m ❤❤❤❤
The most basic things, checking reviews before hand, checking paperwork, paying down payment via check so the money is traceable...
This is so funny, i got exactly the same experience 8 month ago buying a van at a dealership. The seller told me things will be fixed and all of that when i come to get it, when i come nothing is done and i still accept to take it because i spent 5h getting there and didnt plan on coming back without it. HOPEFULLY, i could cancel the buying due to a legal error on their part. ALWAYS make them write what they say to have legal proof in case of a trouble.
Professional dealerships are to avoid, they will scam you.
I am watching your videos and i feel like you live the same life as i am in an alternate universe 😂
Love your videos 🤟
Honeycomb and veneers, modulation(Japan),camper, airplane bone yards. What is the milage before and after, what was the other one.
I’ve been buying and selling cars since 1972.
You should have a dealers buyers order showing price paid, taxes, fees eetc. Your loan agreement is separate and shows amount BORROWED plus interest to be paid etc and a total which is then divided by number of payments. Buyer should review and sign both.
Always go to new car dealers first
Never buy without a CARFAX
Never buy with original window sticker (they at
Re $10 each at Molroney labels)
Never buy without a test drive.
If possible find previous owner and find out what it sold for
If buying used, take it to an offsite mechanic for inspection including oil and coolant contamination tesrs
I ordered a new truck and it's production was delayed (for whatever reason) and when it arrived it was the next years model. Although identical to the year I ordered I was still charged an additional 2k for the newer year model. After contacting a lawyer I was told I couldn't fight the deceptive practice because it would cost more to do that then just pay the sleazy dealer.
I got screwed on my car 724/mo with 18% interest. I was swayed and played. Sucks but I should have double checked before signing.😢
Same thing happened to me. Dealership took my down payment as pocket change and made me pay the full asking price as a loan. The paper work was very simple and direct so idk what I missed. My guess is I missed a clause that allows the dealer to change whatever they want at any point essentially. Still happy, still under budget, definitely got scammed out of 3k I worked my butt off to scrape together
Why would you pay it if you found nothing in the contract that was wrong for you?
😮😮😮😮😮😮😮😮😮
Perhaps you can cancel the warranty. The premium refund should pay down the loan balance. Try refinancing the van through your credit union. The credit union may also provide a replacement warranty at a lower price. Good luck!
Exact same thing happened to me after putting down my deposit the price on the paper work was still the same as the original price I did question him and at the the time he told me that no thats with the interest you will be paying for over the 5 yrs this didn’t make sense but I was all rattled and let it go.
Thank you so much for sharing this. That salesman is damn sleazball. All the best with the new build. Stay safe and TFS 🩵🧡
Common law with 3 good standing witnesses,helps you, another way to void a contract is in trust law, ascension rule one signing being of sound mind, rule 6 if no ascension they fraud the contract is nulled,
Don't blame yourself. Many have fallen for the slick car salesman, that's what they do. More slippery than a greased pig in my opinion.
They are at the advantage because they know they have something you want and the adrenaline is flowing through you and they take advantage of that.
Still you seem to have had a hard lesson on buying something from a salesman that will have hopefully been seared into your memory.
We all have to live and learn and that is all part of life and having our eyes opened to the real world. Take my word for it, at 63 I have been focked over many times and sometimes over the same thing several times. Hay ho. Like and sub
Good luck on the van build🍀.
Your not dumb, just inexperienced when it comes to car dealers. Now you are experienced sweet lady, and you will be much more aware the next time.
You're not dumb :(
Don't say that :(
Its not your fault and this is aearning experience, just take it as that instead of punishing yourself.
Things will get better for you :)
These humans are horrible indeed.
Last night I just heard the video you BOUGHT the van today I'm seeing this. Omg! Now I'm afraid to buy a van
I hate buying vehicles as it is.
Tory you can make more money and you love the van so sure it cost more than you wanted to spend but you have said you got a great van. Every business is only after the money in your pocket. This purchase gives you your life on the road choice so enjoy your journey, you wiser. We all learn by such experiences so sadly this was a hard 5K lesson but nonetheless you are moving on and we are privileged to come along on your journey.