Thank you for sharing your experience with Sefaspe products! We truly value all customer feedback and are committed to continuously improving our product quality to meet your needs. Regarding the issues mentioned in the video, we've passed the details along to our development team and have already reached out to the relevant influencer via email. We apologize for any inconvenience caused by the loose wiring, which could have been a result of vibrations during shipping. To prevent this from happening again, we've discussed it with our quality control team and are working to strengthen our inspection process. If you have any further questions or concerns while using the product, please feel free to contact our customer service team. We're here to provide the support you need. Thank you for your understanding and support!
@@Hawkwood100 I informed them of the unhooked wires when I found them , and they acted like no big deal. At that point I said ok, I’m going to be 100% real here and not hold back.
Thank you for sharing your experience with Sefaspe products! We truly value all customer feedback and are committed to continuously improving our product quality to meet your needs. Regarding the issues mentioned in the video, we've passed the details along to our development team and have already reached out to the relevant influencer via email. We apologize for any inconvenience caused by the loose wiring, which could have been a result of vibrations during shipping. To prevent this from happening again, we've discussed it with our quality control team and are working to strengthen our inspection process. If you have any further questions or concerns while using the product, please feel free to contact our customer service team. We're here to provide the support you need.
Thank you for your understanding and support!
Thank you.
Be interesting to see what sefaspe have to say....
@@Hawkwood100 I informed them of the unhooked wires when I found them , and they acted like no big deal. At that point I said ok, I’m going to be 100% real here and not hold back.