Hi, dear guest. It will be black and white in the night. If you want full color night vision, you can turn on the warm light and then you can see the color night vision. If you have any other questions, contact us and we will try our best to help you solve them.
Hi, please connect the camera to the Internet. Then you can use the data to view monitoring. Open the camera's network settings, search for available WiFi, and go to connect.
@@srihomeipc2229 मेरा IP कैमरा WIFI इंटरनेट से जुड़ा हुआ है, फिर भी रिमोटली मैं कैमरा को यूज़ नही कर पा रहा ! @nandhakumarn6923 बिल्कुल सही कह रहे है, ये कैमरा की प्रॉब्लम है,,, ये पहले नही थी ।।
Hello, 1. Check whether the power supply is normal. 2. Whether the camera will self-check when it is turned on. 3. After trying to reset the camera, use the AP hotspot connection to try again. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html.
Hi, i use my camera inside and when it gets to night i can’t see outside it shines in the glass. When I click on the camera there is a button for lighting but the writing isn’t highlighted like the others?
1. Check whether the microphone permission is turned on on the phone. 2. Try resetting the camera to see if it makes a beeping sound. 3. Try to uninstall the APP and reinstall it. Click Allow on all prompts during the installation process.
Is there a way to save the video quality preset or do you have to select it every time you open the app? If not, maybe this should be a good new feature to implement?
Hello, this camera needs to be powered on before it can be used normally. If it is a battery camera, it can be used normally without powering on. If you are interested, you can go to our official website to find out more. Address: www.sricam.com/index.html.
Hello, if you need to become a new administrator, you need to reset the camera to factory settings, and then re-add the camera. If you don't know how to do it, click the link below to watch the related video. www.sricam.com/videos.html
Great camera so far. Does the camera record 24/7 or so I have to manually press the record ? I installed the SIM card but unable to find any recordings let’s say from the previous day. Unless that’s not an option
You need to determine whether the video settings to play in the video throughout the day, SH025 is not supported by the use of SIM, you can try to insert the SD card to help you store video.
How can a visitor watch the live feed without having to scan the QR code on my phone. Can I share the QR code without them sitting next to me? Also, can a visitor use the microphone? Can a visitor still use the PTZ future. Thanks
Hi, my cctv started to lose the night vision. What can i do? When there is a light the cctv is okay. But in the dark it turn black and have a dark black n white vison only in the place that have a little light in it
Hello, you can try to cover the lens with your hand, let the camera switch between night vision and normal mode, try a few more times, and see if the camera color returns to normal.
I bought is for several months and every now and then I try again and again to install it. I cannot....as the app does not show what I see in this video. It actually did, one time when I bought it in Romania. It was a struggle and really frustrating. I manage to connect it to the internet after many many attempts,but then seeing that I managed I said I will not send it back and I brought it with me to Sweden. I never saw that screen again...I mean I click on + to add it but I have the row with the possibility of scanning the device but the next one is with the wifi connection that it connects automatically (i see the sign on the right) and the next row is the wifi password. I click next....and it always says to connect to the internet. The device is making the beep, the internet is on and working...and the Sri app is the latest. Can you please help me?
Hello, the newer version of Sricam and SriHome cameras are not compatible with older versions of Sricam cameras. It cannot be used in the same APP, but can only be used in different APPs.
Is it possible to purchase here in Taiwan and set up here to my phone, then i will send the the IP camera to my country (Philippines), am I still connected in that case?
Hello, the camera can be accessed remotely with our SriHome APP. It is necessary to configure the network where the camera is placed. For example: the camera is in the Philippines, you need to set the camera in your mobile phone in the Philippines, and then you can watch the camera in Taiwan.
1. Please try to reset the camera, restore the factory settings, and then reconnect the device 2.Whether the WiFi password is correct and whether there are any special characters
@@srihomeipc2229 Thank you, I just saw your reply. Meantime, I managed to connect the device and picture is clear but I cant play back. I bought a SD card and tried to format it on the camera but message came out that it failed. I then got the micro SD card formatted on a mobile phone and its working. However when I inserted it in the camera and I went into SD Card Info and pressed Format Card. After buffering, the message comes out "Not found SD card". Appreciate your advice.
Hola tengo la cámara hace 4 años no eh tenido problemas, pero hace 1 semana, 2 cámaras se tildaron, no puedo ver las grabaciones ni en vivo, necesito ayuda. Gracias
@@lindocolorado-dj2qj If you bought SH025, there is a black button on the back of the camera, that is the reset button, press and hold for 5-10s to reset the camera. Wait for the camera to restart, and then reconnect the camera.
Hello, the sound of the camera cannot be set at the moment. Only some cameras can adjust the camera volume. I sincerely apologize for the inconvenience caused to you. In addition, when you hold the microphone and speak, if you are very close to the camera, the camera will make noise. The camera's sound returns to normal after moving a little further away from the camera.
1. Check if the WiFi password contains special characters. 2. Check if you can connect to the camera using 2.4G WiFi. 3. Try to connect to the camera using AP hotspot. Operation reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
Hi, you can only turn the sound on or off. The volume cannot be adjusted. The control key is in the lower right corner of the APP operation interface. Thank you for your support of our products.
@@srihomeipc2229 this is sounds a good idea, than using SD card, but hopefully this will cover the SH020 model, been buying your products since 2019. Security and privacy of our recorded videos should be looked at. Thanks
@@srihomeipc2229 do you have update on your cloud storage project? i am needing additional CCTV, but hesitant on your product now, due to its limitation to record on PC
Hello, there is a control bar at the bottom of the control interface. you can find. If you still can't find it, you can click the link below to view the related video. www.sricam.com/videos.html
@@srihomeipc2229 Thank you for your prompt response. However, I am still unclear about one thing. We had the same SH025 camera earlier bought in 2019 and it works fine. We got this new one (same model) now for the other room but it shows zoomed view showing less in the screen so one has to keep panning it through the controls. Why am I not able to get a view (unzoomed) like the old camera when models are same. Appreciate your prompt response. Thanks
@@NickyS.0107 Hi, I don't quite understand what you mean by scaling the view less. Can you explain it to me via email with pictures? Email: support@sricam.com
Hello, you need to put an SD card in the camera, open the APP--->Settings--->Video Settings--->Enable all-day recording. Reference address: www.sricam.com/article/id/43e6ff4bc7ab420f89cee015b8b7a39d.html
Hello, you can use the APP to connect to the camera first, and then you can operate the camera remotely. If you have any questions, you can contact us by email. support@sricam.com
Hola! Se me quedó una microsd adentro por un espacio que no es del sd, como es el desarme para extraer esa microsd? Afectará en algo que quede adentro?
Hello, there is no need for you to set the record to be automatically deleted. When your storage is full, it will automatically overwrite your original record.
Hello, 1. Check whether the microphone permission is enabled on the phone. 2. Adjust the volume of the monitor. 3. Reset the camera and observe whether the camera makes a beep sound. Reference: www.sricam.com/article/id/86893fe352324274a2d06304b26d4b01.html
Yes, dear guest. You can make it. First you need to download our SriHome APP. And then connect our cameras with SriHome APP. If you don't know how to do it, pls click the website and follow the steps. www.sricam.com/article/id/278e0ecc98ba4ac99f6f759840680e02.html
Sir, you can resert them and connect to your wifi again. If you can not make it, you can enter our official website and watch the FAQ or you can contact with our technical staff by eamil support@sricam.com.
Hi, dear guest! Of course you can. There is a mounting bracket in our accessories. You can install the mounting bracket firstly and then install the camera. If you have any questions, you can contact us with email. Email:support@sricam.com
Hola querida invitada. Lamento dejarte tener una mala experiencia. Puede crear una cuenta con su correo electrónico. La contraseña debe ser una combinación de 8-20 letras y números.
Hi, is your camera far from the router? Too far away will result in unstable signal, resulting in inability to connect. Please reset the camera to factory settings. Then take the camera next to the router to connect.
@@delfinomarisol9761 Hello, 1. Check if the wifi password is entered incorrectly. 2. Try to reset the camera to use, AP hotspot connection. Reference address: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
Hello, there is an operation video uploaded by us on UA-cam, you can refer to the video for operation. If it still doesn't work, you can contact us by email~support@sricam.com
Hello, 1. Check whether the power supply is normal. 2. Check if the wifi network is 2.4G Wifi. 3. Check whether the wifi password is entered correctly. 4. Try to reset the camera and use the AP hotspot to connect. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
@@fazuhaismail3558 Sir, do you install the SD card?You can use the SD card to download the videos or you can add my qq1991189018, i will send you the pictures to teach you.
Hi..even though the device is on while connecting its shows your device is offline i can't connect If i connect through lan its showing online and cam is working.. If i go for wifi its showing offline can't connect
Hi, do you mean that you want to share you camera to others? If it is, you need to add the camera first, and then the authority must set you as the visitors or operators.Then you can use it.If i do not explain clearly, you can enter our official website to watch the FAQ or videos on the website. I hope it can help you. Look forword your replying.Have a nice day!
Hello, my Srihome Cctv night vision keep turning on and off in the dark. I update the software which seem to work for one night but the same thing keep on happening the next night. What can I do?
1. You can tap the camera a few times to see if this situation still occurs. 2. Adjust the camera monitoring angle to illuminate farther. 3. Try restarting the camera to see if it
Hi.. why the view is only black & white. How to switch to color?
Hi, dear guest. It will be black and white in the night. If you want full color night vision, you can turn on the warm light and then you can see the color night vision. If you have any other questions, contact us and we will try our best to help you solve them.
Hello,. I am getting feed only my phone and cam are in same wifi network,. Please guide how to view feed in remote using mobile network
Hi, please connect the camera to the Internet.
Then you can use the data to view monitoring.
Open the camera's network settings, search for available WiFi, and go to connect.
@@srihomeipc2229 मेरा IP कैमरा WIFI इंटरनेट से जुड़ा हुआ है, फिर भी रिमोटली मैं कैमरा को यूज़ नही कर पा रहा ! @nandhakumarn6923 बिल्कुल सही कह रहे है, ये कैमरा की प्रॉब्लम है,,, ये पहले नही थी ।।
Hello, if you have any questions about the program, you can contact us via email. support@sricam.com.
hello. what if there's no bi sound how can i connect may cctv to wifi😢
Hello, 1. Check whether the power supply is normal. 2. Whether the camera will self-check when it is turned on. 3. After trying to reset the camera, use the AP hotspot connection to try again. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html.
Hi, i use my camera inside and when it gets to night i can’t see outside it shines in the glass. When I click on the camera there is a button for lighting but the writing isn’t highlighted like the others?
Please contact our technical staff: support@sricam.com
when i talk to the mic it doesn't create sounds through the speaker
Hello, when you need to speak, you have to keep pressing the microphone, the camera will make a sound
Bonjour même en tenant appuyer ca ne fonctionne pas non plus chez moi
@@barbaramartin8522 Is Only Just Holding The Microphone I Got One Too
1. Check whether the microphone permission is turned on on the phone. 2. Try resetting the camera to see if it makes a beeping sound. 3. Try to uninstall the APP and reinstall it. Click Allow on all prompts during the installation process.
Is there a way to save the video quality preset or do you have to select it every time you open the app?
If not, maybe this should be a good new feature to implement?
Hello, Do you mean resolution?
@@srihomeipc2229 yes!
yes that's what he means and I want to know too , also what's that clear all areas my Camara always has a white box in the picture
Open the APP--->Settings--->Video Settings--->Clear and click to clear all areas--->Click to save.
May I know what does it mean when there's a small red light under the camera?
That is an infrared light. The infrared light will automatically light up only at night.
does it have to be connected to electrical socket all the time to work?
Hello, this camera needs to be powered on before it can be used normally. If it is a battery camera, it can be used normally without powering on. If you are interested, you can go to our official website to find out more. Address: www.sricam.com/index.html.
how far this SH025 cctv can go with good view without blur in the night from your experienced ??? estimate around 10 meters or what ?
hello ，10 meters
Hi, I got used one from a friend. I just wondering if he has access? And what should I do? Thanks
Hello, if you need to become a new administrator, you need to reset the camera to factory settings, and then re-add the camera.
If you don't know how to do it, click the link below to watch the related video.
www.sricam.com/videos.html
Great camera so far. Does the camera record 24/7 or so I have to manually press the record ? I installed the SIM card but unable to find any recordings let’s say from the previous day. Unless that’s not an option
You need to determine whether the video settings to play in the video throughout the day, SH025 is not supported by the use of SIM, you can try to insert the SD card to help you store video.
@@srihomeipc2229Is there anyway to connect to my pc or tv?
Hello, how can I help you?
Hello, if you have any questions about the program, you can contact us via email~support@sricam.com
How can a visitor watch the live feed without having to scan the QR code on my phone. Can I share the QR code without them sitting next to me? Also, can a visitor use the microphone? Can a visitor still use the PTZ future. Thanks
Hello, please refer to the authorization operation: www.sricam.com/article/id/a1b861a6da284dc9bf4d368dbe5dc75b.html.
Hi, I just purchase my SH025.. After installation, my screen only shows black and white and no color. How to change it to color screen?
N Hello, try adjusting the white light of the camera~
Hi, my cctv started to lose the night vision. What can i do? When there is a light the cctv is okay. But in the dark it turn black and have a dark black n white vison only in the place that have a little light in it
Try turning on Settings--->Light Settings--->Infrared Mode & White Light Mode.
Can use without wifi or mobile data ?
Network cameras need to be connected to the Internet
where is the night vision settings? may camera is always on night vision mode
Hello, you can try to cover the lens with your hand, let the camera switch between night vision and normal mode, try a few more times, and see if the camera color returns to normal.
I bought is for several months and every now and then I try again and again to install it. I cannot....as the app does not show what I see in this video. It actually did, one time when I bought it in Romania. It was a struggle and really frustrating. I manage to connect it to the internet after many many attempts,but then seeing that I managed I said I will not send it back and I brought it with me to Sweden. I never saw that screen again...I mean I click on + to add it but I have the row with the possibility of scanning the device but the next one is with the wifi connection that it connects automatically (i see the sign on the right) and the next row is the wifi password. I click next....and it always says to connect to the internet. The device is making the beep, the internet is on and working...and the Sri app is the latest. Can you please help me?
Hello, if you have any questions about the program, you can contact us by email. support@sricam.com
Hello, can I add my old model sricam cameras to the Srihome app? I want to put them all in one app so i dont need to use the old sricam app anymore
Hello, the newer version of Sricam and SriHome cameras are not compatible with older versions of Sricam cameras. It cannot be used in the same APP, but can only be used in different APPs.
otra pregunta para borrar los videos local hay alguna manera de borrar todo junto que no sea de a una
Hello, if you need to delete all the videos in the SD card, you can format your SD card.
Is it possible to reset the settings of this CCTV model because I want to change the previous admin, and how? Thank you.
Reset camera operation reference: www.sricam.com/article/id/6f77a4d5c9644abbb384f7c1a9e2c6c1.html
If I go out, can I look at it from afar?
Yes, you can
Is it possible to purchase here in Taiwan and set up here to my phone, then i will send the the IP camera to my country (Philippines), am I still connected in that case?
Hello, the camera can be accessed remotely with our SriHome APP. It is necessary to configure the network where the camera is placed. For example: the camera is in the Philippines, you need to set the camera in your mobile phone in the Philippines, and then you can watch the camera in Taiwan.
When I try to connect, the message comes out "QR code set network failed."
1. Please try to reset the camera, restore the factory settings, and then reconnect the device
2.Whether the WiFi password is correct and whether there are any special characters
@@srihomeipc2229 Thank you, I just saw your reply. Meantime, I managed to connect the device and picture is clear but I cant play back. I bought a SD card and tried to format it on the camera but message came out that it failed. I then got the micro SD card formatted on a mobile phone and its working. However when I inserted it in the camera and I went into SD Card Info and pressed Format Card. After buffering, the message comes out "Not found SD card". Appreciate your advice.
@@reallife231a Hello, what size SD card did you buy?
SD cards above 64G need to be formatted on the computer, and then installed and used.
@@srihomeipc2229 My SD card is 64 GB and was formatted on a mobile phone.
@@reallife231a Hi, you need to format your SD card on a computer and then reinstall it on the camera.
Hola tengo la cámara hace 4 años no eh tenido problemas, pero hace 1 semana, 2 cámaras se tildaron, no puedo ver las grabaciones ni en vivo, necesito ayuda. Gracias
Como debo hacer el reinicio de las cámaras ya el botón de reserva, no hace q reinicie las camaras
Hello, what model camera did you buy? Does your camera indicate offline? Please try to reset the camera to factory settings, and then reconnect.
@@lindocolorado-dj2qj If you bought SH025, there is a black button on the back of the camera, that is the reset button, press and hold for 5-10s to reset the camera. Wait for the camera to restart, and then reconnect the camera.
Hi my DiGi home fibre i dont think theres option 2.4G. Because theres only 1 which ia the name i put it into…now what?
Hello, if you have any questions about the program, you can contact us by email. support@sricam.com.
how to set up the cctv even if I'm not at home I can still see it? and how to set up the visitor?
Hello, 1. Camera connection APP operation reference: ua-cam.com/video/xUvMlMROZdo/v-deo.htmlsi=nfdQbvMAGN93F74o. 2. Guest function reference: www.sricam.com/article/id/a1b861a6da284dc9bf4d368dbe5dc75b.html
Hi..plz answer..how to mute bip sound..
Hello, in the monitoring screen of the APP, there is a sign of a speaker in the lower right corner, you can control the sound through it.
how to setting, cctv speaker will be clear
Hello, the sound of the camera cannot be set at the moment. Only some cameras can adjust the camera volume. I sincerely apologize for the inconvenience caused to you. In addition, when you hold the microphone and speak, if you are very close to the camera, the camera will make noise. The camera's sound returns to normal after moving a little further away from the camera.
@@srihomeipc2229 alright.. TQ
@@Lauyanz_IND Hello, you are welcome, thank you for your support of our products.
Why mine doesnt hve the motion/humanoid detection?
Hello, only an administrator can operate the camera. Any questions can be contacted by email.
Good evening... I have this camera and my IP(QR) has been deleted with the result that I cannot connect to the camera... how can I find him??
Hello, the problem you encountered can be viewed on the official website
www.sricam.com/article/id/c0061dc5f1624f72bdfd67b57e7aeb69.html
Does this cam support 5G wifi ?
Hello, not supported.
hi hello, how to connect SH025 to SRICAM software? i want to view thru computer.
SH025 cannot connect with Sricam APP
@@srihomeipc2229 do you mean computer software?
It is an APP developed by us.
Hi, what can i do when the cam cant connect with wifi. After QR scan, it said failed. How to fix this? Thanks
1. Check if the WiFi password contains special characters. 2. Check if you can connect to the camera using 2.4G WiFi. 3. Try to connect to the camera using AP hotspot. Operation reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
can I cancel the sound or modify the volume?I cannot find the option...
Hi, you can only turn the sound on or off.
The volume cannot be adjusted.
The control key is in the lower right corner of the APP operation interface.
Thank you for your support of our products.
SD card as record storage easily gets corrupted. Is there any application for PC so we can secure the records?
Hello, we are developing cloud storage, and we will not need SD card at that time.
@@srihomeipc2229 this is sounds a good idea, than using SD card, but hopefully this will cover the SH020 model, been buying your products since 2019. Security and privacy of our recorded videos should be looked at. Thanks
@@srihomeipc2229 do you have update on your cloud storage project? i am needing additional CCTV, but hesitant on your product now, due to its limitation to record on PC
@@MrKamotengkahoy Hello, our cloud storage feature will not be available until at least July, please be patient.
@@srihomeipc2229 o pp
the camera has an internal battery or it need to be plug in all the time. if it has battery, what is the autonomy? ... thanks.
Hello, the camera does not have a built-in battery. It needs to be powered on all the time.
Without power, the camera can't work.
How does one change the camera resolution from 720 p to 1080p in SH025?
Hello, there is a control bar at the bottom of the control interface.
you can find. If you still can't find it, you can click the link below to view the related video.
www.sricam.com/videos.html
@@srihomeipc2229 Thank you for your prompt response. However, I am still unclear about one thing. We had the same SH025 camera earlier bought in 2019 and it works fine. We got this new one (same model) now for the other room but it shows zoomed view showing less in the screen so one has to keep panning it through the controls. Why am I not able to get a view (unzoomed) like the old camera when models are same. Appreciate your prompt response. Thanks
@@NickyS.0107 Hi, I don't quite understand what you mean by scaling the view less.
Can you explain it to me via email with pictures?
Email: support@sricam.com
@@srihomeipc2229 please help me about my srihome cctv and ON and Off the night vission during night time
@@samboymacuha5951 Hello, please try to upgrade the camera firmware.
Can use lan cable connect route?
Hello, because SH025 does not have a LAN interface, it cannot be connected with a network cable, but can only be connected through WiFi.
Hi how can I use the cctv anytime and anywhere?
Hello, you just need to ensure that it is set up and connected to the network, you can watch it anytime, anywhere
How to setting ,so i can monitor from outside if i not at home?
Download the app, connect to WiF, and you can remotely view it www.sricam.com/videos.html
Porque no puedo ingresar de mi cel con mis datos....????????
hola no entiendo muy bien a que te refieres
¿Puedes explicar un poco más?
Así puedo ayudarte a resolverlo.
The sd card not detected. What should i do ? How do i remove the sd card and put it back ?
Hello, your SD card should not be supported. You need a better camera SD card. You can try to buy a big brand SD card.
Hi, I'm done install this CCTV, how want this CCTV recording 24hours?
Hello, you need to put an SD card in the camera, open the APP--->Settings--->Video Settings--->Enable all-day recording. Reference address: www.sricam.com/article/id/43e6ff4bc7ab420f89cee015b8b7a39d.html
Why there is no app for pc..I want to see from pc or tv lcd ..😢 so sad😢
Hello, you can try to connect the camera with a network port using VMS.
hola buena camara lo que pregunto es a partir del momento que le doy grabar graba todo el dia hasta yo desconfigurar 7/24
Hola, cual es el problema?
Knp dlm setting saya tk de setting human detection...yg ada clear area shj
Hello, please turn on the alarm setting of the camera, then you can set it.
My company has a space on its wifi password and the sricam app demands a letter or a number. What can I do?
Hello, the wifi password entered in the APP cannot contain special characters, including spaces. Please change the wifi password or try another wifi.
Hi how to change wifi connection on my camera through phone only
Hello, open Settings--->Click Network Settings--->Switch to nearby wifi
Come si fa per correggere orario e data della telecamera...
Hello, when the camera is connected normally, the operation is: open APP--->Settings--->Time Settings--->Select the local time zone.
QR wifi code failed to connect,what should i do?😢
You can try to use AP hotspot connection, reference: www.sricam.com/article/id/ffc6c0fe10db438d8d059367aabd11ca.html
how i can see my telecamera if am not at home,please tell me how can see
Hello, you can use the APP to connect to the camera first, and then you can operate the camera remotely. If you have any questions, you can contact us by email. support@sricam.com
Or any phone 4g or 5g
Both 4G and 5G data are supported~
@srihomeipc2229..how conect 2 device cctvin door and out door
Hello, if you have any questions about the program, you can contact us via email. support@sricam.com.
Hola! Se me quedó una microsd adentro por un espacio que no es del sd, como es el desarme para extraer esa microsd? Afectará en algo que quede adentro?
Hello, there is no need for you to set the record to be automatically deleted. When your storage is full, it will automatically overwrite your original record.
No se escucha nada cuando pulso el micrófono, antes si emitía sonidos. Alguien sabe como arreglarlo ?
Hello, 1. Check whether the microphone permission is enabled on the phone. 2. Adjust the volume of the monitor. 3. Reset the camera and observe whether the camera makes a beep sound. Reference: www.sricam.com/article/id/86893fe352324274a2d06304b26d4b01.html
Does it still record even without wifi
yeah, you are right
I lost the id and the QR of the device is there any way to connect??
Reset the camera to use AP hotspot connection. Operation reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
How to connect my srihome camera,the QR code is lose..
Try to use AP hotspot to connect the camera. Operation reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
Pls help my phone android 4g can I connect to my srihome cam
Yes, dear guest. You can make it. First you need to download our SriHome APP. And then connect our cameras with SriHome APP. If you don't know how to do it, pls click the website and follow the steps.
www.sricam.com/article/id/278e0ecc98ba4ac99f6f759840680e02.html
Why my cctv offline it self?
www.sricam.com/article/id/601af80fb1f04a3dbe7c2eb16441699d.html
Please see the link.
Hai boss. Untuk motion detection, Boleh ke sy dapat kan mesej ke hp objek bergerak manusia atau haiwan.. Cth.. Human move, pet move, object move
Camera alarm information push settings. Operation reference: www.sricam.com/article/id/7dd59638817543449e7e87aaee4bc9be.html
I'm very frustrated it's not allowing me to connect to my wifi even I have wifi.guys sent me 4pcs and only one was working.
Sir, you can resert them and connect to your wifi again. If you can not make it, you can enter our official website and watch the FAQ or you can contact with our technical staff by eamil support@sricam.com.
Hi can install at top with upside down
Hi, dear guest! Of course you can. There is a mounting bracket in our accessories. You can install the mounting bracket firstly and then install the camera. If you have any questions, you can contact us with email.
Email:support@sricam.com
Kalau wifi takada cctv still on? Atau akan jadi gelap
Halo, kamera jaringan harus terhubung ke jaringan, dan kamera akan offline saat jaringan terputus.
Kenapa setting video hanya ada PAL?
This is a region-specific change in the supported video output format and currently does not have any impact.
Hi, I want to add camera to NVR, It requires rtsp link or onvif account. Can you give me the rtsp, Srihome Camera Code SH025. Thank you.
Hello, SH025 cannot be connected to NVR. Cameras with a network interface can be connected to the NVR.
No puedo registrar la cámara en la aplicación , me dice que la contraseña es incorrecta
Hola querida invitada. Lamento dejarte tener una mala experiencia. Puede crear una cuenta con su correo electrónico. La contraseña debe ser una combinación de 8-20 letras y números.
there's no name device in my options. is this fake?
Hello, please connect your mobile phone to WiFi first, then add devices and connect through SriHomeAPP.
Can I use a powerbank to run the camera?
hello, yes
My sricam is showing " QR code set network failed" What to do?
Hi, is your camera far from the router?
Too far away will result in unstable signal, resulting in inability to connect.
Please reset the camera to factory settings.
Then take the camera next to the router to connect.
How to reset factory setting
hello! I got the cam but it won't connect. The cam won't scan the code on my phone. What should I do?
@@delfinomarisol9761 Hello, 1. Check if the wifi password is entered incorrectly. 2. Try to reset the camera to use, AP hotspot connection. Reference address: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
@@mohamadfaiz9341 Hello, reset the camera reference address: www.sricam.com/article/id/86893fe352324274a2d06304b26d4b01.html
After formating the sd card,no video is recorded....what to do??
Miss, can you take a video and then we can know more to help you solve it.
@@srihomeipc2229 can I see the video in mobile after sitting 3 km away from the camera
@@ritikasahu6186 Only if your camera connects to the network, you can see the video anywhere, anytime.
Hi why my srihome can’t view in apps?
Hello, there is an operation video uploaded by us on UA-cam, you can refer to the video for operation. If it still doesn't work, you can contact us by email~support@sricam.com
I have slipped memory card into wrong slot!! What to do??! Pls help
Hello, what is the problem? Is the card slot broken?
कैमरा को पास की रिपेयर की दुकान पर जाकर खुलवाओ, वो मेमोरी कार्ड को निकाल देंगे
Hello, if you have any questions about the program, you can contact us via email. support@sricam.com.
hello how to set time?
Hello, time setting reference address: www.sricam.com/article/id/a2c99444e1344213a4736f1ee52e8c76.html
i tried many times to scan the qr code to connect the wifi but always qr code set network failed pls help
Hello, 1. Check whether the power supply is normal. 2. Check if the wifi network is 2.4G Wifi. 3. Check whether the wifi password is entered correctly. 4. Try to reset the camera and use the AP hotspot to connect. Reference: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html
How to reset factory settings in this ?
Hello, reset operation reference address: www.sricam.com/article/id/86893fe352324274a2d06304b26d4b01.html
Ok there is lot of indonesian use srihome, and i like to review it
Thank you for your support~
Hi how to download recorded video?
Which kind of the phone do you use, sir?Now, Iphone cannot download.
@@srihomeipc2229 huawei nova 5t. recorded video only can view but cant download. can you help me to fix it.
@@fazuhaismail3558 Sir, do you install the SD card?You can use the SD card to download the videos or you can add my qq1991189018, i will send you the pictures to teach you.
@@fazuhaismail3558 Or you can check our official website to know how to solve it.
@@srihomeipc2229 yes I was installed SD card. But how can I download the recorded video from apps?
Halo, kenapa lampu cctv saya menyala terus ya?
Open the app--->Settings--->Lighting settings--->Switch to infrared mode
Hi..even though the device is on while connecting its shows your device is offline i can't connect
If i connect through lan its showing online and cam is working.. If i go for wifi its showing offline can't connect
Please try to reconnect the camera to the network
No authority het permission from administrator error occured
Hi, do you mean that you want to share you camera to others? If it is, you need to add the camera first, and then the authority must set you as the visitors or operators.Then you can use it.If i do not explain clearly, you can enter our official website to watch the FAQ or videos on the website. I hope it can help you. Look forword your replying.Have a nice day!
如何下载视频
You can refer to the link for operation: www.sricam.com/article/id/33e3edc391b54578acbecb3e46e1580e.html
Antes podía descansar los videos ahora ya no puedo
Hello, if you have any questions about the program, you can contact us by email. support@sricam.com.
How can i do forgot my password
Try clicking the Forgot Password button to generate a new password
বাই শিখানোর মত দেখায় দেন এবং বলে দেন হাতে কলমে ।
হ্যালো, অনুগ্রহ করে অপারেশন গাইড দেখুন: www.sricam.com/article/id/278e0ecc98ba4ac99f6f759840680e02.html
It should be not make bip sound
Hello, what is the problem?
Hello, my Srihome Cctv night vision keep turning on and off in the dark. I update the software which seem to work for one night but the same thing keep on happening the next night. What can I do?
1. You can tap the camera a few times to see if this situation still occurs.
2. Adjust the camera monitoring angle to illuminate farther.
3. Try restarting the camera to see if it
Why I cannot connect to phone ? After scan failed failed😢
Same
You can try to use the AP hotspot to connect to the camera, reference address: www.sricam.com/article/id/5a31da5a3bf544808d616b41a48a3d84.html