#5 Configure Category and Sub category choices in ServiceNow | ITSM Implementation Mock Training

If you want to support me then by me a coffee- www.buymeacoff...
This is ITSM Implementation Mock Training. In this tutorial you will learn how you can configure and customize your instance to implement ITSM Applications in ServiceNow Platform.
This course is for ServiceNow Admins and Developers and ServiceNow Professionals who want to learn how to implement ITSM Applications in ServiceNow.
Please note this tutorial is just a mock of configurations and development which can be performed in the instance while implementing ITSM Applications.
Link for ServiceNow Developer Training in 9 Hours - • ServiceNow Development...
Content of this training:
Introduction of the Course
Create Users
Configure Incident Form
Configure Mandatory Fields on Form
Configure Category and Sub category choices
Configure State Choice List and Behaviour
Field Mapping When creating a Problem from Incident
Configure Assignment Rules
Configure Incident Priority
Configure Incident Notifications
Configure Automatic Closure of Resolved Incident
Configure Surveys
Configure SLA
Auto Assign a Problem Record
Configure Change Management Form
Configure Mandatory Fields on Change Form
Configure Risk Conditions
Configure Maintenance and Blackout Schedule
Emergency Change
Creating Change Request from Problem
Change Approval Policies
Configure Standard Change Catalog
Copy a Change Request
Configure Security Rules
Configure Change Notifications
Create a Service Catalog
Create a Catalog Item Template
Create a Catalog Item
Our Other training Videos:
ServiceNow Developer Training : • ServiceNow Developer T...
ServiceNow Administration Training : • Complete #ServiceNow S...
ServiceNow REST Integration : • ServiceNow Integration...
Application Development in ServiceNow : • Learn Application Deve...
Learn JavaScript with ServiceNow : • ServiceNow JavaScript ...
ServiceNow Discovery Training : • ServiceNow Discovery T...
ServiceNow Practical Use Cases : • ServiceNow Practical U...
ServiceNow Service Catalog Training : • ServiceNow Service Cat...
ServiceNow Service Portal Training : • ServiceNow Service Por...
ServiceNow SLA Training : • ServiceNow SLA
ServiceNow Guide For Developers : • ServiceNow Guide For D...
ServiceNow Automated Test Framework Training : • Automated Test Framewo...
Our Telegram Chat : t.me/saasnow
Our Website: www.saaswithse...
Our Facebook Page : / saaswithservicenow
Our Discord: / discord
#SAASWITHSERVICENOW #ITSM #ServiceNow

[@prasanjeetbehera8420]

hello bro great content..can uh just add one topic like what is SIR ..its better to add one tutorial on SECOOPS..it will helpful for us

[@vewersonstudio511]

Great 👏👏👏

[@shivikayadav2337]

I did the same configs for Category= Office infra and sub-category= 'Pantry', still getting 'None' while selecting 'Office Infra' in category.
Please help.

[@jeremyrubio1531]

Have you added the Office Infra as the dependent value in your sub category choices?

[@shivamdoonga7567]

how we can add similar sub category for different categories and dependent significant is also not cleared..

[@dineshreddy5198]

As u can see in the video “office_infra” is used for sub catogory things.
Similarly u can input some other name. Ex- pet_shop and u can create sub categories under this pet_shop.