Hi, for any technical inquiries or assistance, please feel free to reach out to us at techsupport@elecrow.com. We are here to help and will respond to your request promptly.😊
@@Elecrow That email address does not exist. All my mails are returned. I do have serious issues to use your panel. Using Arduino IDE on my Mac does not work with the libraries you provide.
@@the10fingeredcarpenter Hello, it is normal for the screen to be black after burning the code of this course, because you need to see if the serial port assistant prints numbers. The techsupport@elecrow.com email address is correct, but if you cannot contact us for unknown reasons, please send your specific installation steps as detailed as possible to the forum forum.elecrow.com/. It is also recommended to provide the model of the board used and whether the hardware version is v2.x or v3.x. Our technical support staff will reply as soon as possible 😊😊
still after folllowing each step screen is black and their is red dim light at back
Pretty sure it is all AI. Considering how bad it is presented I doubt they will get back to you.
Hi, for any technical inquiries or assistance, please feel free to reach out to us at techsupport@elecrow.com. We are here to help and will respond to your request promptly.😊
@@Elecrow That email address does not exist. All my mails are returned.
I do have serious issues to use your panel. Using Arduino IDE on my Mac does not work with the libraries you provide.
@@the10fingeredcarpenter Hello, it is normal for the screen to be black after burning the code of this course, because you need to see if the serial port assistant prints numbers. The techsupport@elecrow.com email address is correct, but if you cannot contact us for unknown reasons, please send your specific installation steps as detailed as possible to the forum forum.elecrow.com/. It is also recommended to provide the model of the board used and whether the hardware version is v2.x or v3.x. Our technical support staff will reply as soon as possible 😊😊