Stranded in Tucson! New Truck, Big Problems & AMAZING Customer Service!

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  • Опубліковано 26 жов 2024

КОМЕНТАРІ • 43

  • @lissand4617
    @lissand4617 5 місяців тому +2

    My wife and I are always amazed at how life just works out. Thank you for sharing that side of life. Yes things go wrong, life may not go how you thought it would, but it works itself out. Thank you for showing people that there is still kindness and goodness in the world.

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      And we are so happy that you have seen it as well!

  • @StanR56
    @StanR56 5 місяців тому +3

    good story and good people.....................

  • @robertcampbell5355
    @robertcampbell5355 3 місяці тому +1

    Kudos to Larry Green Chevrolet

  • @ShouldersMoondog549
    @ShouldersMoondog549 4 місяці тому +3

    That was customer service for them to haul a vehicle 4 hours and bring your truck back! WOW!! You just don't hear of this kind of service!! Stay safe!!

    • @TheRoamingGomes
      @TheRoamingGomes  4 місяці тому

      That's why we're SO glad we bought through them! We really got lucky!

  • @daydreamer0923
    @daydreamer0923 5 місяців тому +2

    Nice. Thanks, that's the best. 👋😊

  • @Veer1958
    @Veer1958 2 місяці тому

    A super nice positive video.

  • @lewisbale1
    @lewisbale1 3 місяці тому +1

    Hello guys, I just came across your videos today. Looking forward to seeing your earlier ones as well. It's time for my emissions test so I can get my renewal done here, live in Tucson as well.

  • @pamelawaterman3960
    @pamelawaterman3960 5 місяців тому +3

    That is amazing customer service. You just don’t see that very often ❤

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      We agree! I find myself waiting for the other shoe to drop!

    • @pamelawaterman3960
      @pamelawaterman3960 5 місяців тому

      I don’t think it will. We had some trouble with our truck for over a year (error code) it would power our truck down to 20 mph , needless to say three states and 4 dealers(under warranty) the very last place in the world. They fix the problem in a very small town a wonderful dealer they let us stay on property and fix in a few days needed a part. That was a year and half ago and no issues since

    • @brucetifer
      @brucetifer 5 місяців тому

      What I’ve been doing for the last 20 years or so is going to Ford and buying a one or two year-old F150 that’s been coming off a lease. You can get a fairly decent deal on a truck that’s probably got 16 to 20,000 miles on it and get a full warranty because technically you’re the first owner. The only drawback is the financing is as a used vehicle. just a little more information. Good luck.

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      Excellent idea! Thanks!

  • @Starfish2145
    @Starfish2145 2 місяці тому

    I had a little dog who looks very much like Bucky. I took her everywhere with me except in the summer. Just because you can bring a dog into a store doesn’t mean you should. It’s better to leave them with the AC blasting and check on them frequently. I’ve seen get kicked out of stores because they bring in a “non-service dog.” The homeless people do this all the time.

    • @TheRoamingGomes
      @TheRoamingGomes  2 місяці тому

      Walmart allows all dogs. Not just service. He wants to be wherever we are and, if we can accommodate him, we do.

  • @alan_whoneedstiedye
    @alan_whoneedstiedye 5 місяців тому

    Wonderful story. That’s what we like about you two, you encourage positive behavior and kindness. We have a dog that does the "traveling poop" thing too. What's with that?! 😊

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      Please, if you find out, let us know! 🤣

  • @kevinsrvtipsandtrips4361
    @kevinsrvtipsandtrips4361 5 місяців тому

    Went through all this with my Ram 3500. It’s a diesle. Three transmissions later it’s a broken wire in the transmission harness. All is well now. Still love my truck

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      And, once this issue is fixed, I know I'm gonna love this truck, too. Glad your issue got corrected!

  • @brucetifer
    @brucetifer 5 місяців тому

    My luck doesn’t usually work that way. Yes it will break down. I’ve never had a dealer be that nice to me. Good luck.

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому

      Well we certainly hope that luck turns around!

  • @tech132
    @tech132 4 місяці тому

    I live in Charlotte, NC which is Mecklenburg county, one of 9 counties in NC that has emmission tests. It is not expensive, but it is a hassel for sure. The check engine light on will fail your vehicle here too, so I feel your pain!

    • @TheRoamingGomes
      @TheRoamingGomes  4 місяці тому +1

      Yeah, our options were to go to Tucson (4 hours away) or Phoenix (2 hours away). Like we said, we were fortunate that we happened to have business in Tucson to take care of.

  • @LivingTheLifeIImagined
    @LivingTheLifeIImagined 5 місяців тому +3

    I’m just curious, is there a reason why you went with a 2016 ( 7 years old) rather than a new truck?

    • @TheRoamingGomes
      @TheRoamingGomes  5 місяців тому +4

      Simply what we could afford.

    • @lewisbale1
      @lewisbale1 3 місяці тому

      ​@@TheRoamingGomes exactly, my wheelchair accessible van is a 2019 couldn't afford a newer one.

  • @billwilliams5889
    @billwilliams5889 3 місяці тому

    So what did the problem turn out to be ? What is the make and model of the truck ?

    • @TheRoamingGomes
      @TheRoamingGomes  3 місяці тому

      We actually outlined the issue in a follow-up video. It was the transmission. 2016 Ram 2500 Tradesman

  • @chrisrnielsen
    @chrisrnielsen Місяць тому

    Transmission Problems = Ram Trucks.

    • @TheRoamingGomes
      @TheRoamingGomes  Місяць тому

      Yup, apparently right around the mileage when mine failed.

  • @RicardoGonzalez-ww3ov
    @RicardoGonzalez-ww3ov 4 місяці тому +1

    Glad the dealership took care of you but their is a reason why Stelantis / Dodge is going thru a massive lawsuit over their poorly built vehicles .

  • @CornholeKing-v5w
    @CornholeKing-v5w 4 місяці тому

    Gomes, how old are you?

  • @Soulcritic
    @Soulcritic 3 місяці тому

    I don't know dude when ya bought the used truck, did ya have it checked out by an independent mechanic! Did they do you a favor or are you going to get stuck with an expensive car repair bill! It sounds like ya paid for a truck with a bad transmission! Now you might be paying them to have that bad transmission fixed! So now did ya buy that truck "as is" or get a warranty. Ya said it's a 16 so at least 7 YO, I'll bet "as is" no warranty! So did they do you a favor or take you to the cleaners? Oh ya can't shop the job around now! So they might be getting paid twice!

    • @TheRoamingGomes
      @TheRoamingGomes  3 місяці тому

      I will say this, they did not charge me for the transmission replacement which is another reason I highly recommend them. And yes, I bought it as-is.

    • @Soulcritic
      @Soulcritic 3 місяці тому

      @@TheRoamingGomes Bullshit!

    • @TheRoamingGomes
      @TheRoamingGomes  3 місяці тому

      @@Soulcritic I'm sorry that you've clearly had nothing but bad experiences with car dealerships. Perhaps you should have gone to @LarryGreenChevrolet....

    • @Soulcritic
      @Soulcritic 3 місяці тому

      @@TheRoamingGomes No I know bullshit when I heard it!