Excellent content. Here's a suggestion. Rather than say "How did you hear about me?" Say, "How were you referred to me?" It sets the perception in the prospect's mind that you are extremely credible and highly referred.
1. Rapport How were you reffered to me? May I ask you some questions about your business? Can you give me a quick overview of what you do and what's going on at the moment? 2. Investigation What's your goals for this year? What kind of challenges are you facing at the moment? Are you focused more on growing a business or saving time and effort or else? At the moment how are sales? What are your advantages over your competitors? Why do you think someone might choose to do business with someone else over you? How do you see your business growing over the next year? How do you get your clients? Can you breakdown the different way you might find customers and close sales? At what stage do you think you might be losing sales? What do you think is the weakest part of sales right now? What is it you'd like to see accomplished this year? Is there anything you think you could be doing to getting more sales or better clients? 3. Core Problems Can you help me understand that a little better? Why do you think that is? How is that affecting your business? What is stopping that happening at the moment? 4. Where they want to be What would you prefer to see instead? What would the goal be if you were to change that? What is the end goal there? What do you think could be done better? What id the focus here: x or y? If this was working perfectly what would it mean for the business? 5. Moving forwards (Recap) Did I miss anything or do you have any questions of your own? (Recap Value) Does this sound about right? How a website can potentially help! -> value Okay, what is the budget you have for something like this? Is there anyone else that you need to talk to first about this? Do you have any concerns about changing this? What's the best way to communicate with you moving forwards?
@@rajausama6448 You might say "Well sir, nohody can predict the exact future, but here is what it did for other people. We can definitely improve the likelyhood of getting sales from what it is currently now"
you prolly dont give a shit but if you are stoned like me atm then you can stream all the new movies and series on InstaFlixxer. I've been streaming with my gf for the last few months xD
This is without a doubt the best advice on selling high ticket website design you’re ever likely to find on UA-cam. Believe me I’ve looked and this is absolute gold. Thanks Rob!
Thank you again Fox for this incredible content, I'm taking the habit of closing my workflow by viewing a few videos and yours are definitely a game changer for me !
Great video! I have liked and subscribed :) One thing I would suggest, is that the question: "Is there anyone else that you need to talk to about this?" should be asked way earlier. In fact, it would be best to ask it in a previous call/meeting, so you don't have to give a second presentation or rely on the first person to sell your product to his business partner/family member. Keep up the great content!
@@alilagharithephotoshopper4611 I had some trouble getting consistent clients but managed to land a few (from friends and fam referrals), ....since that comment iv went back to 9-5 agency ... But ended up having to work 90+ hr weeks and burnt out during covid and left my 9-5. I put starting my own agency on hold to recover from the burnout.
Great video and tips! I am a beginner on websites sales and I am wondering if you have any video on how to do the first call interaction with a prospective client?
Hello Rob, I started watching your videos and I really loved it. I am a high school dropout from Nepal and I really want to learn coding so can you please suggest me some free learning tutorials which will work for me in the future? Thanks and keep it up. Love from Nepal.
Hi Rob, great video. Some of these questions are new to me. Are you asking all of them during every sales call? Ps. I'm looking forward to your next video! I'm actually taking notes right now.
No not all. And these change also. This is just some samples that I would use. Go with the flow of the conversation and always be ready to pivot. A real phone call will never go as planned so its best to be open to seeing what can help the client the most. Thanks Alex.
very infomative Rob thanks for the video. I would like to suggest some useful improvements on your future videos hopefully to show some sample of visual elements of the website so we can more understand to put it you know we are web designer we are much likely to understand visual samples. thanks :)
What if the client asks: "Will I get more sales with the new website you will provide? Do you guarantee that?" Because the clients want to be sure about earning profit for the investment they are about to make. So now what should be the answer?
Thank Rob, I've used this information today. Thanks for teaching this! I have a question regarding setting up a business site - would you recommend it to be personal e.g. 'Joe Blow - Web Services' or look bigger than I am, 'XYZ Web Services' ?
Hi Fox, thanks for this vid - I've been brought here by recent comments saying others have gotten big sales because of this vid! After learning the pain points/inside information on businesses, once you have delivered the project - hypothetically let's say you then take on a project with their competitor, what are the limits of what you can reveal to help? e.g. if you helped Company A solve their issue by method xyz, is it ethical to tell company B about it? Especially if they are direct competitors/in the same niche. Thanks for your time!
@@FoxWebSchool okay great I'll start thinking about how I want to ask you a question. I just did it in my head and I ended up asking like three questions and rambled on for a minute so I need some practice because I have so much that I would like to ask you but it's hard to frame. SEO is a difficult conversation sometimes.
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Excellent content. Here's a suggestion. Rather than say "How did you hear about me?" Say, "How were you referred to me?" It sets the perception in the prospect's mind that you are extremely credible and highly referred.
1. Rapport
How were you reffered to me?
May I ask you some questions about your business?
Can you give me a quick overview of what you do and what's going on at the moment?
2. Investigation
What's your goals for this year?
What kind of challenges are you facing at the moment?
Are you focused more on growing a business or saving time and effort or else?
At the moment how are sales?
What are your advantages over your competitors?
Why do you think someone might choose to do business with someone else over you?
How do you see your business growing over the next year?
How do you get your clients?
Can you breakdown the different way you might find customers and close sales?
At what stage do you think you might be losing sales?
What do you think is the weakest part of sales right now?
What is it you'd like to see accomplished this year?
Is there anything you think you could be doing to getting more sales or better clients?
3. Core Problems
Can you help me understand that a little better?
Why do you think that is?
How is that affecting your business?
What is stopping that happening at the moment?
4. Where they want to be
What would you prefer to see instead?
What would the goal be if you were to change that?
What is the end goal there?
What do you think could be done better?
What id the focus here: x or y?
If this was working perfectly what would it mean for the business?
5. Moving forwards
(Recap) Did I miss anything or do you have any questions of your own?
(Recap Value) Does this sound about right?
How a website can potentially help! -> value
Okay, what is the budget you have for something like this?
Is there anyone else that you need to talk to first about this?
Do you have any concerns about changing this?
What's the best way to communicate with you moving forwards?
What if the client asks: "Will I get more sales with the new website you will provide? Do you guarantee that?" So now what should be the answer?
@@rajausama6448 You might say "Well sir, nohody can predict the exact future, but here is what it did for other people. We can definitely improve the likelyhood of getting sales from what it is currently now"
you prolly dont give a shit but if you are stoned like me atm then you can stream all the new movies and series on InstaFlixxer. I've been streaming with my gf for the last few months xD
@Markus Khari definitely, I have been watching on InstaFlixxer for since november myself :)
This is without a doubt the best advice on selling high ticket website design you’re ever likely to find on UA-cam. Believe me I’ve looked and this is absolute gold. Thanks Rob!
Rob is basically a pro about creating clickbaity titles and then delivering great value still
Thank you again Fox for this incredible content, I'm taking the habit of closing my workflow by viewing a few videos and yours are definitely a game changer for me !
Great video! I have liked and subscribed :)
One thing I would suggest, is that the question: "Is there anyone else that you need to talk to about this?" should be asked way earlier. In fact, it would be best to ask it in a previous call/meeting, so you don't have to give a second presentation or rely on the first person to sell your product to his business partner/family member.
Keep up the great content!
I like your content, and we shoot very similar videos. All the best sir!
A Nerd's World thanks dude - just had a look and your content looks great. Looks like you are killing it.
You guys are 2 giants. Your channels are both gold. I watch and learn so much from you guys. Thanks for sharing your knowledge.
Dimitri Dehouck thanks Dimitri
I watch A LOT from the both of you. Great content from both :)
@@just4funstl Only two I watch lol, They are the Bosses of Web Development
I'm glad because this video do not have too many views since these contents are gold!!!!
I kinda see the SPIN selling pattern here Rob :)
Btw, I read it recently and it's a great book :)
This is gold. Thank you, FWS.
Using this today for a client meeting, cheers Rob!
Great videos!
Thanks to your videos iv finally built up the courage to start my web design business, I'm soaking up so much knowledge!
How is it going now?
@@alilagharithephotoshopper4611 I had some trouble getting consistent clients but managed to land a few (from friends and fam referrals), ....since that comment iv went back to 9-5 agency ... But ended up having to work 90+ hr weeks and burnt out during covid and left my 9-5. I put starting my own agency on hold to recover from the burnout.
Great video and tips! I am a beginner on websites sales and I am wondering if you have any video on how to do the first call interaction with a prospective client?
Great! Thanks man! This is a clever's man way of selling stuff.
Thanks for the breakdown!
Great video!!
Perfect as usual! ❤
GOD BLESS YOU AND THANK YOU FOR THE KNOWLEDGE!!!!!!!!!!!!!!
Hello Rob, I started watching your videos and I really loved it. I am a high school dropout from Nepal and I really want to learn coding so can you please suggest me some free learning tutorials which will work for me in the future? Thanks and keep it up. Love from Nepal.
Hi Rob could you please do a video with questions that helps sales reps who sale cosmetic and pharmaceutical product??
Hi Rob, great video. Some of these questions are new to me. Are you asking all of them during every sales call?
Ps. I'm looking forward to your next video! I'm actually taking notes right now.
No not all. And these change also. This is just some samples that I would use.
Go with the flow of the conversation and always be ready to pivot. A real phone call will never go as planned so its best to be open to seeing what can help the client the most.
Thanks Alex.
Cool content bro!!! Should I do all this questions at the same call / meeting???
Great stuff, thank you!
very infomative Rob thanks for the video. I would like to suggest some useful improvements on your future videos hopefully to show some sample of visual elements of the website so we can more understand to put it you know we are web designer we are much likely to understand visual samples. thanks :)
hi , thanks for this great info, I'd like if you include the sales copy of the website and how or where to get good sales copy that good for seo
Great content.
It seems we could ask many of these questions for selling SEO too do you agree?
selling any quality service to help a business meaningfully I think
Thank you for your tips.
What if the client asks: "Will I get more sales with the new website you will provide? Do you guarantee that?" Because the clients want to be sure about earning profit for the investment they are about to make. So now what should be the answer?
Thank Rob, I've used this information today. Thanks for teaching this!
I have a question regarding setting up a business site - would you recommend it to be personal e.g. 'Joe Blow - Web Services' or look bigger than I am, 'XYZ Web Services' ?
How to build very solid rapport to open them up?
could u pls share a video on how to create sow docs
Thanks brotha
this question will br by phone ? can be via email o survey ? work the same way ?
thx bro 👊
Hi Fox, thanks for this vid - I've been brought here by recent comments saying others have gotten big sales because of this vid!
After learning the pain points/inside information on businesses, once you have delivered the project - hypothetically let's say you then take on a project with their competitor, what are the limits of what you can reveal to help?
e.g. if you helped Company A solve their issue by method xyz, is it ethical to tell company B about it? Especially if they are direct competitors/in the same niche.
Thanks for your time!
Gold
will you do a live call in show sometime?
Yea, maybe in a week or two. Ill announce in the group. Thanks Mike.
@@FoxWebSchool okay great I'll start thinking about how I want to ask you a question. I just did it in my head and I ended up asking like three questions and rambled on for a minute so I need some practice because I have so much that I would like to ask you but it's hard to frame. SEO is a difficult conversation sometimes.
is this business still gonna work in 2023? so-called selling websites?