Chilipad Dock Pro Sleep System Review - Updated for late 2023
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- Опубліковано 6 чер 2024
- Chilipad Dock Pro Sleep System Review - Updated for late 2023
We have tested out the Chilipad Dock Pro and other units for the last few years, with good results. However, in the spring of 2023 the company went dark and we could not get ahold of anyone. We had viewers contacting us to see what was going on. It was an interesting situation to say the least and it effected quite a few people (both customers and employees) So, we had to recommend not going with them until we could figure out what was going on.
A few months ago, they reached out to have a meeting and let us know what had happened and what is going on now. It was a very nice meeting and we learned that they had gone through a rebranding and had doubled down on customer service and quality control and they asked if we could work together on a review on the new batch of Dock Pro systems.
So, here we are, after a few months of testing out the new units. Looks like they have turned things around. Thank goodness as the Dock Pro is the most powerful cooling system we have tested. We will follow up in a few months with a longer term review to see if any issues pop up.
$1999 -Sleep Me Dock Pro - sleep.me/product/dock-pro-sle...
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00:00 Introduction - what happened to Chili Sleep last spring?
03:24 what is the Dock Pro and Chili Pad Pro?
05:24 Chili Pad Pro
07:52 using the app
10:47 some personal metrics for reference
14:47 Chili Sleeps promise to customer service and quality control - Спорт
Thanks for the review Sean. I did not see any mention of what they did to improve the design? It sounds like there used to be a lot of leaks... did the company do anything specific in the design/or process to address this? AKA modification to the product in some way? Or is it the identical unchanged product, but they claim the QC will catch it... If QC will catch it, did the say the source of the original problems and exactly what measures are in place to ensure errors not made now? For example, there was a sticking error, a glue error, some supplier issues, etc... I could not tell from review, exactly how company has addressed the quality issues of the product.... perhaps if they provided that, you could elaborate... I DO love your review, I was just unsure if company response was hot air, or if they can show a clear explanation to what the problems were from , and how they fixed them... Thanks
When this company was ChiliSleep, I purchased 2 Me's for my husband & myself because we have adjustable beds & then 1 ME for my Niece in 2022. Our Niece's pad had a leak but the company totally replaced it. I am NOW purchasing a WE which Im feeling confident in the company name change for my long time friend (they should be getting within last week in Nov.2023). In between the hot flashes for the females & the males being able to rest better, this product has truly made a difference.....Heck, if it hadn't I would NOT be spending this amount of our hard earned money. oh, FYI, when I go to my Doctors I seem to ALWAYS mention how this product has helped. NOOOO, I'm NOT paid for this..(wish the Hell I was) FYI for ya'll I'm also NOT related to anyone in this company. lololol
This is great feedback and I am SO GLAD you are benefiting from the cooling tech. My wife and I swear by it as well. Take care!
Did your new system arrive? I would like to order one but am hesitant until I see that they are shipping new units to the general public rather than just free units to influencers. Please advise. Thank you!
New system is here and doing great. About a month in and no issues. Plus, I can reach out to customer service without issue. Thank goodness! @@voiceofannetta
@@Engearment Sorry, I thought I was asking the question to the first person that posted a comment. I’m trying to see if they are currently shipping new units that people are actually paying for. I can’t find a single person that says they have ordered and paid for a unit in the last 30 days and received it.
@@chrisdunn8961gotcha. Well, we put the order in a few months ago and received our unit. I would imagine others have as well. Hope that helps!
hi! any confirmation if they improve the design.. im worried about the leaks.. this is an updated version?
I was looking at thr chilipad but was wondering if there was something newer that could work while still being relatively cheap. Would you still recommend the chilipad? Also would it work in hot and humid climates ive seen reviews in mire dry climates so was wondering
I'm so conflicted 😢
I would really love to save over $1000 by using the Dock Pro instead of the 8Sleep, but who knows what will happen with this company in the next year or so.
Great video!
Hello! I totally understand. For what is worth, we have been using the Chili Sleep systems for many years and have not had any issues. I would think things are going in the right direction now. But, we have also been using the 8 Sleep without any issues as well. Either system will treat you well.
How long is the power cable?
I believe 6ft
I just got myself the sleep pro mattresse pad to replace the old "standard" pad that was on my Cube.. I have to add water to the Cube unit every night... I am NOT seeing water anywhere!? LOL WHere is this water going to??
I am having EXACTLY the same issue! The cube isn't staying filled for even half the night. Whereas when I first got it, it would stay filled for a couple of nights
@@alicegray7793 oh wow! I've gone past filling nightly, and now about 3rd day.