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Acer Nitro 5, dead, no power - Manufacturer refused to fix it, can i fix it?
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- Опубліковано 3 лис 2023
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These are the types of channels where I feel thankful that youtube exists. Imagine 20 years ago when someone with a vast amount of knowledge on niche stuff but no platform to share it to. Now, everything is within reach and channels like these where they are passionate on teaching what they know are very appreciated!
You are the best repairer. Yesterday, I tested a capacitor with a buzzer, but I forgot to unplug the charger, and it explode right in my face."
Manufacturers don't want customers to be able to fix their stuff. Lucky we have Sorin!
Reading the client's letter and putting yourself in their shoes is humbling...that client was lucky to get in touch with Sorin (sobering process). All the best.
That's one lucky customer.. Rather unfortunate that the company refused to spot the problem.. Maybe Acer can hire you for further repairs 😅
Unfortunately not.
And the answer is clear.
Remove the shorted capacitor = x$.
Motherboard replacement = XXX$.
I think.
You could still replace the mother board and replace the capacitor for the next acer
yep ...
it's more money in the short run but way more in the long run @@AlexCooper_83
Facts😂😂@@AlexCooper_83
Just goes to show - experience and skill makes all the difference. I bet it was a good feeling getting this one working again. Another instance of how a shorted cap can cause weird things to happen.
Great video (as always) and amazing to see you solving all the challenges that come up in such an "easy" way!
Thanks for sharing 👍
People like you make a loooot of people happy. An honorable profession! Thank you Sorin!! 👋👋☺
Teacher you make these videos so enjoyable ! Thank you again for another lesson. God bless you!
Il ai pe umor. De drag si cu interes iti urmaresc tot ceea ce faci. Ține-o tot așa.
sorin, you’re very smart to find the simple problem so quickly. manufacturer should have either repaired (or replaced laptop) under warranty given just outside warranty period (one yr warranty presumably). ones risk buying expensive laptop!
Sorin you legend I do find your repair videos relaxing keep up the good work you do :)
Hi Sorin, great video. What would be really useful is a video just explaining the resistance expected on shorted CPU's, GPU's and video ram chips.
some people tried to learn and work hard to improve knowledge some just ignore any repair at once, i didn't thought repair shop in uk like this. 😅😅😅 im happy about my level of knowledge because of to Mr Sorin
Sorin este Român și trăiește și muncește în UK.😂😂😂
I did a test... I added caps on a motherboard where ever I found a place to put. Before and after. Bench mark .. cpu performance was 2.4% greater. Mofets temp was down by 1 degree. Cpu temp down also 1 degree . .. I removed the caps and tested 5 times. And the result was the same more caps seemed to improve slightly. Strange to me . Seems like less ripple on coils.
C-mom Sorin, you know why they didn’t diagnose the problem, because the mainboard is about 750$. They make about 500$ on it or more by replacing it. Or they get the customer to buy another laptop. Either wait they make big money on the situation. Thank God for shops like yours! I just wish I could ship my Acer Nitro5 to you , but I’m in California USA 😢 and the local shops to me want 250-300$ to fix and 100$ for just diagnosis and shipping etc. My late mothers laptop. Just died one day. Cost her 650$ used, and she never even gamed on it. Just internet browsing paying bills. Hope one day I can figure out the problem and bring it back to life . Mainly for the sentimental reasons.
So what I did, decades ago, having the same problem with my daughter's computer, at the time it was not laptops, but a big box with Win 98, knowing nothing about, I brought a book about computers, and learned. Then The first laptop I repaired I had it in pieces in a trash, with power connector having burned the mother board. Also I had built three computers before for me and my two daughters, and repaired some others for my students at school in my classroom. Sorin is the channel I chosen to learn more about laptops, you can go to other and older videos explaining other issues that can have happened on your mother's computer. In my experiment, it's rare that a computer is totally unrepairable when everything is clean on the motherboard. So opening it gives you a look to some basic things, clean, verify screen, battery, keyboard, power connectors, liquid damage, temperature sensor, buttons, SD card reader broken, power button... And after , shorts, power not present, are also basic things, I learned with Sorin , and I love how he explain things, and also the idea of saving the machine from death😺
california? northridgefix is nearby I think?
@@maklogetrich2378 they overcharge and apparently not really customer friendly and easily label as "no fix".
Wow.....genius Sorin. Thank you.
No clue who this guy is but I'm an instant fan! Well done
Working thru the problems to manage a working unit for delivery back to a customer. Thank you Soren for a nice lesson, and where as a beginner at repair, I was always curious as to the ribbon cables to their plug in connector....would I damage or not reach secure connection? Also, where dust might be causing fan and overheat issue by blocked air flow?
As for the manufacture, there seems to be a huge disconnect as product to any repair. Across the price range of units.
At my workshop, I seem to be mostly at repair of cars. Key problems, mechanical repair as failed parts. But so often, solder repair is a required need to electronics. Chance stuff like a bit of metal dropping into the cigarette lighter and causing a huge short with melted wires, internal to the dash. A metal bit from a dash cam power 12v plug in. Stuff like a drop or two of coffee that was a spill to a fire wire cord end. I really enjoy the various problems that can be solved and the interesting review of devices. *Washington State, US. M.
Thank you for this I was able to fix it. You're the best!
Very empressive it's working... I m very big fan of you.... I always follow your all videos... I m learning laptop repairing.... I need your help...
we are all waiting for that day! please let us know when you publish it. thx
You are amazing like always...keep it up
Really good work man
يا اخي انت مبدع وانا اتعلم منك الخطوات السليمة
sorin your a legend you are the only repairer i enjoy watching i wish I had a quarter of your fault finding skill i just destroy ever motherboard i touch
I love watching screen backlight fixes
Great work😃
Sorin saves the day…again!
Sorin saves another one from the landfill. Awesome!
best laptop technician ever! 👏👏👏
Good work!
i love your Videos - Thank you Sorin
Merhaba arıza bulma ve onarım yeteneğiz mükemmel elinize sağlık
love your videos!
It's the same with mechanics, doctors, elec repairs, etc, ie, they might have a sign, but you don't know their skill level.
It's why all the mechanics came to us for the hard stuff, because we were an auto engineering machine shop.
Love your channel.
Thank you for another good video. Do you have a keyboard / trackpad testing video?
nicely done
A lot of people are unaware of the Sale of Goods act, items that cost over a certain amount are expected to last a lot longer than 18 months
I'd say the manufacturer didn't even bother diagnosing as it's not economical for them to do so. Is that a wasteful practice, yes in my opinion it is, but from their (manufacturers) perspective they can't and wont generate any revenue unless they force the owner to buy a replacement MB or entire new laptop. It's what keeps this fake economy going. If anyone of you are old enough to remember prior to 1924, the average lifespan of a light bulb was around 2,500 - 3,000 hours, heck the Centennial Light Bulb is still burning today and it was first installed back in 1901. Anywho, in December 1924, a global organization known as the Phoebus Cartel hatched a secret plan to increase sales by bringing the average bulb's lifespan down to just 1,000 hours. This began one of the first known examples of planned obsolescence. This hasn't changed to this day, in fact if you pay attention all electronic devices die after the warranty expires. It's not a coincidence, its planned so they can sell you new sh*t! Anyway, nice work Sorin, good job mate.
As a Sony and B&O trained engineer i often despair at the lack of fault finding skills of some
manufacturers service tech's.
They must cause a lot of customers to avoid buying that brand again when an expensive item
is declared unrepairable just after the warranty expires and the fault is just a shorted component
that can be be found very easily.
Perhaps Sorin needs to offer them some training in how to find a shorted capacitor.
This customer is lucky to have an experienced tech that knows how to fault find.
Very quick service. Just wondering why do you leave the cap off.? Do you not replace them.?
Sorin the KING !!!
I just repaired this same laptop no power keyboard lights only, issues was a shorted display cable, I seperated the fused cables and it worked
Where was that exactly, I have the same issue?
had the same problem with the exact laptop, Thank you, my laptop is switching on 🙂🙂🙂🙂
Sorin u re a Technician and a comedian 😂😂😂😂😂😂😂😂😂
Nice video ❤❤❤
I love this man
lol removing capacitors like removing kidney stones
You dont wanna replace them, do you
Felicitari Sorine . Ai mai facut fericit un client dar tare as fi vrut sa-i vad fata la tehnicianul de la firma care a pus "diagnosticul" nereparabil . Sint sigur ca clientul ii va arata filmul asta. (Mi-a placut reactia ta cind ai descoperit defectul)
I'm wondering why is it that you don't replace the capacitor?
I'm sure you already responded this previously but I haven't seen that video yet :D
You are amazing !!!! I love ya
19:29 hey dear Sorin customer, is Sorin what did you expect LOL!!!!!!!!!
Nice one
I got same problem same laptop. They wanna 900 pound for new MB. Crazy. Also local repair shop is too short to fix it.
No capacitor, no problem - sharing is caring! :)
You are incredible ! And what is this magic screwdriver ? What is the conclusion: you spotted a burnt capacitor which you removed and not replaced at all and the keyboard cable was not fully seated in its plug. Did I understand well ?
I love the working humor.
i wish you here my friend possible I have same problem 😢
Leaves keyboard unconnected > +10 minutes video 😅
U R great, indeed.
So, the problem is in RAM slot or the burned capacitor?
I have the same laptop that has no power. It went out and it was done..
Wish mine could be fixed..
I connected the wrong charger to this lap and it appears "Critical low battery" but it was full and then stop responding with black screen, what could it be the problem?
I can't believe it actually working 😂❤
All laptop service centers for manufacturers are not doing mainboard repairs, they deem it defective and move to the next one.
My laptop died after 2.5 years and i couldn't find a decent repair shop in Romania to fix it.
This was my first laptop and because of this bad experience i will not buy a laptop ever again.
I will invest my money in a pc.
Good for u, less pain with PC.
Daca erai din Tm te ajutam eu
@@fliporflop7119 Chiar vreau sa imi gasesc de lucru in TM, imi poti recomanda un service
I have this same exact laptop. I cleaned the fans yesterday and after closing it up. The laptop is dead. I went to a repare place and i have a burnt charger ic. They said its not fixable and i feel helpless
Sorin, the videos on your channel are excellent.
Can you rank laptop brands based on the number of malfunctions?
And it seems that there are a very high number of malfunctions with Acer! Because there are about 10 videos where we see the Acer Nitro 5 model.
I think the reason for the high rate of Acer laptop malfunctions is the lack of quality components. Gaming laptops have higher power supply and these motherboards may not have the capability to handle so much energy!
Have no idea, but asus laptops are really bad, and overall gaming laptops fail often doesnt matter the brand.
Gaming laptops are the problem, too much power in too little space. Working from the factory on their limit. With time some dust inside overheat one of the mosfets and you get a dead laptop. Maybe if you open and clean it ones in 6 month it will live longer ??
Newer Asus Zenbooks have a lot of display issues. You can't replace the wires, it has to be the entire display assembly.
I can confirm ACER has always had defective computers for the last 20 years.
@@WilliamBrwn what do u mean wires ? Same problem as MacBook's ? everything glued together ?
I have an Acer aspire 3 n19h1 had charging port replaced but still no power store said something about an ic but no further information can someone plz help
Don't subestimate the fact of using thermal camera specially when you are working with high end notebooks, where temperature is critical.
If you don't have a clue where the problem is and try to find the hot capacitor using any other older way, you'll start the motherboard and in few seconds many things will be hot, making thing more difficult.
Can we use acers nitro 5 ryzen 5800h motherboard in an acer Nitro 5 4800h laptop?
Why did the manufacturer not diagnose and repair the laptop? "It's not in their interest to do so, they just want to sell you a replacement motherboard OR a new laptop if it's outside of warranty period", very dodgy manufacturers.
I’m facing the same issue with my acer nitro 5 i go to local repair shop and he told me that your motherboard is dead. when i press power button keyboard lights turn on but screen doesn’t show any picture can you please guide me how can I repair my laptop i mean how can i know my laptop capacitor damage without thermal camera
I'm an engineer at Acer and I can confirm that the second fault was caused by you not replacing the capacitor.
Better find a different line of work. Sheesh
Dacă mai sunt mulți tehnicieni ca domnul Sorin, pe service-urile Acer scrie faliment 😅😅😅
The costumer doesn't know who are you?
I am watching this channel maybe from the beginning maybe 10 year ago. It is surly the best, i gained knowledge better than my dumb high rank university even after doing PhD in electrical engineering. 😂
idk why i am happy when laptop goes on
Hello i have the same probleme can you help me please 😢
چه میکنه سورین عزیز 🤘🏼
مثه همیشه عالی
It costs money to fix warranty work and some companies refuse to do it - labor and the cost of parts - they will fight it - there's something the companies don't think about is I won't buy from that company again
how i wish you are here nearby
i also got that stupid laptop less than a year old and already busted and nobody in my place can fix it
Hey man, I hope you'll see this because my Acer nitro 5, 12th gen which I bought a few months back, suddenly turned off. The charging indicator isn't making any light when plugged in, I have tried every troubleshoot and fixes on the internet, but to no avail, my laptop was still dead as a plastic.... What do you think is the problem? This is the first that I'm experiencing this and I'm crying because it's the only device that I'll be using for work, and without it I'm useless as an earthworm
i wish there is a sorin in my neighbor
A lot of humor in this video...😂
looks simple because you are simply a genius?!? probably ;)
What I dort understand is the voltage injection at this sire of the board how to you know to do it there without mesauruinndg anything ? Luck Guess Knowledge ?
When sth is short he just put little voltage and see when heat
came from with thermal camera.....it is smart way
It's not really guessing, you can get there by logic. Like in this instance, if you see that the 19V power rail is shorted, you can THEORETICALLY put up to 19 in there, assuming nothing else is blown down the board, but that's not a good idea, because it's not necessary. If something more is wrong in the board and you accidentally send 19v to the CPU, I think you can guess what will happen. At least you will see some funny smoke.
What he does here is to inject a really low voltage into the rail, you can actually do it everywhere on that same rail, doesn't matter if it's the current resistor or one of the caps across the board. Of course you want to do it after the mosfets because, assuming they are doing their job, they will cut the power if they detect a short and you know, you actually use this technique to find shorts so it would be pointless. The key here is to use current instead. You limit it, ideally you will use only the amount that you need, and different parts of the board will have different tollerances, but just make sure to use enough to spot the hot point without burning the layer of the board and you will be good to go.
My friend have same laptop. First time it blown whole track. Repaired track soldered caps changed first DC in MOSFET because short destroyed it. Laptop worked fine for 2 months after it friend came again laptop dead. There are four columns of three caps next to each other. I looked at these caps another blown in different column. Repaired replaced MOSFET and after a month again 😂 insane and again cap in this area 😂 I replaced all caps there 12 caps and laptop is working ever since insane.
If you could publish a list of components and where you bought them, might help others
Hi Sorin can I have a thermal camera name
my laptop is not turning on after it shutdown complete and it got overheated so bad…
"lets focus on making it 10 minutes" -> end with 20 what a boss
Please Lower the volume of the meter it’s discomfortable
Hello🤝sharing is good 🤗👍👍👍👍👏👏👏👏👋👋👋👋👋👋
Hi Sorin, I did a stupid thing last week to my Acer Nitro5. I was working with stepper motors and an Arduino stepper motor shield connected to a USB port, and inserted one of the stepper driver boards in the wrong way around, as soon as I turned on my bench power supply to the motor shield my laptop died instantly, I had sent 25v at 3A down the enable pin of the driver into the USB port😥. The laptop would not turn on again, the bios tries to boot it but can't. I could not be without a laptop so bought a new Nitro 5. I would like to try and repair it do you have any suggestion's to point me in the right direction for diagnosing the problem. I am reasonably competent at electronics to the level of designing and manufacturing my own circuit boards, but as for diagnosing failed laptops my knowledge is limited. I would appreciate any advice you can offer me. Keep up with your videos, they are helping me to advance my knowledge of electronics. Thanks.
probably the pch has to be replaced as the data lines from the usb ports, are going straight to the pch
@@electronicsrepairschoolmy acer wont turn on, when I press the power button it just blinks blue light 5 times in power led,when I plug charger is not even indicating it's charging
Do you know what would be the problem
I knew just from the length of the video it wasn't going to be that easy... But then again...
hahaha "I am excited to investigate this mystery"
oh finally one of these laptops is a dead capacitor!
Sorin You soooo funy ;)
Funny how? ua-cam.com/video/yL9rSwrsMHw/v-deo.html :))
Funny in the positive sense of the word, of course it was about the capacitor, I unnecessarily bought books on capacitors from a Chinese man and now I laugh about it :) It's nice that you reminded me about this film, I'll watch it with pleasure
@@electronicsrepairschool The underlying fear they all have for this guy. Great scene.
👌👌👍👍
Love your little jokes :D
One thing beats my imagination. An HP Laptop Goes off by itself and never woke up. All the necessary voltages were present. No heat is coming from anywhere and still the laptop will not turn on.
Look at hall sensor! Off to sorins forum!😀