Wayne does the radio management server have to be connected to the network the repeaters are on can it be offsite and only used and connected when needed.
Generally speaking, only the Device Programmer needs to be on the same network though there would need to be (on-demand) connectivity between it and the server.
@@cwh050 Wayne that didn't come out right sorry my question. Is it common that a service shop just have RM license on their laptop connected to a mobile radio just for pushing out the changes to subscribers or is this something that should be onsite all of the time keep in mind the customer does not want anything to do with the radio system other then daily use.
@ both are possible though it makes more sense to have a dedicated server for the core components to keep everything in one place as well as safe. The device programmer can be loaded onto laptops that connect to the server.
@@crashedking1931 If I were a service shop, I would deploy RM Server and Job Scheduler on a centralized server that runs on service shop infrastructure. Technician laptops would have RM Client and Device Programmer. Technician laptops need a WAN link to the RM Server, either by VPN or other means. Technician arrives at site and connects to the same WiFi network that the radios are programmed to connect to, and then can apply updates OTA. Or if they aren't setup for WiFi programming the tech could bring a mobile configured as a control station, connect to an on-site control station, or connect to an on-site repeater. Many options depending on how the customer site is setup!
Wayne don't need any software I already have it, but I can't seem to be able to install it which is strange because I've always been able to install Motorola CPS even when I got conflicts because of having other versions on same PC I've been able to get around that but for some reason i cannot install Mototrbo RM every time I try I keep getting error 1920 issue starting services with RM Services I've tried everything from running as an Admin to giving myself full ownership of the PC and still nothing any help please
One or all of the following usually works: -Use a clean PC (i.e. just Windows, nothing else). -Make sure Windows is up to date. -Run setup.exe as an administrator, even though you might have admin right (right-button click run as administrator) - Make 100% sure you have admin rights and RW access to the whole hard drive. - Disable your antivirus especially if you're using anything other than Windows Defender. - Do not use Windows 7 or 8.
@@cwh050 hi there, yes I tried it on a different PC and got installed no issues my problem is with the sql, by the way have you had any experience with the SI500 moto body cam was told that I could read these using the RM but I cannot the PC identifies the cam as an Android but there’s issues with the driver and I cannot find the right one, also this RM version I have worked for Android - Mototrbo - APX but can’t seem to be able to read it I don’t know if it’s because the wire I’m using is just a generic charging cable with the right micro USB connector or if I need an actual standard Motorola programming cable because I read somewhere where it has all the specs of this camera it just mentions a standard USB and all other accessories has their part numbers just don’t know if it had to be a Motorola because they do sell a standard USB for programming
@@rickl571 Si500 uses a different version of Radio Management. It's called Radio Management; looks the same but is designed to specifically support this hardware.
Wayne does the radio management server have to be connected to the network the repeaters are on can it be offsite and only used and connected when needed.
Generally speaking, only the Device Programmer needs to be on the same network though there would need to be (on-demand) connectivity between it and the server.
@@cwh050 Wayne that didn't come out right sorry my question. Is it common that a service shop just have RM license on their laptop connected to a mobile radio just for pushing out the changes to subscribers or is this something that should be onsite all of the time keep in mind the customer does not want anything to do with the radio system other then daily use.
@ both are possible though it makes more sense to have a dedicated server for the core components to keep everything in one place as well as safe. The device programmer can be loaded onto laptops that connect to the server.
@@crashedking1931 If I were a service shop, I would deploy RM Server and Job Scheduler on a centralized server that runs on service shop infrastructure. Technician laptops would have RM Client and Device Programmer. Technician laptops need a WAN link to the RM Server, either by VPN or other means.
Technician arrives at site and connects to the same WiFi network that the radios are programmed to connect to, and then can apply updates OTA. Or if they aren't setup for WiFi programming the tech could bring a mobile configured as a control station, connect to an on-site control station, or connect to an on-site repeater.
Many options depending on how the customer site is setup!
IT IS POSSIBLE TO BUY THIS SOFTWARE
, WHAT IS THE PRICE
Contact a Motorola Solutions Channel Partner near you cwh050.blogspot.com/p/where-to-buy.html
Wayne don't need any software I already have it, but I can't seem to be able to install it which is strange because I've always been able to install Motorola CPS even when I got conflicts because of having other versions on same PC I've been able to get around that but for some reason i cannot install Mototrbo RM every time I try I keep getting error 1920 issue starting services with RM Services I've tried everything from running as an Admin to giving myself full ownership of the PC and still nothing any help please
One or all of the following usually works:
-Use a clean PC (i.e. just Windows, nothing else).
-Make sure Windows is up to date.
-Run setup.exe as an administrator, even though you might have admin right (right-button click run as administrator)
- Make 100% sure you have admin rights and RW access to the whole hard drive.
- Disable your antivirus especially if you're using anything other than Windows Defender.
- Do not use Windows 7 or 8.
@@cwh050 hi there, yes I tried it on a different PC and got installed no issues my problem is with the sql, by the way have you had any experience with the SI500 moto body cam was told that I could read these using the RM but I cannot the PC identifies the cam as an Android but there’s issues with the driver and I cannot find the right one, also this RM version I have worked for Android - Mototrbo - APX but can’t seem to be able to read it I don’t know if it’s because the wire I’m using is just a generic charging cable with the right micro USB connector or if I need an actual standard Motorola programming cable because I read somewhere where it has all the specs of this camera it just mentions a standard USB and all other accessories has their part numbers just don’t know if it had to be a Motorola because they do sell a standard USB for programming
@@rickl571 Si500 uses a different version of Radio Management. It's called Radio Management; looks the same but is designed to specifically support this hardware.
@@cwh050 What version according to motorola as long is RM in the 2.X it will work
@@cwh050 The one seen in their video was 2.5.12