no service at CUSTOMER SERVICE :/

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  • Опубліковано 6 лис 2024

КОМЕНТАРІ • 71

  • @sandraelliott6982
    @sandraelliott6982 Місяць тому +5

    Part of the reason I do not sop at Dollar General much one of the managers is a nightmare

  • @carolyncowen
    @carolyncowen Місяць тому +1

    I'm so sorry that that employee was so rude to you. I hate it when that happens. Thank you for sharing. I stress out about asking for help from customer service for that very reason.

  • @savewitheunice
    @savewitheunice Місяць тому +14

    What I’ve noticed most people lack principle,value & manners. They simply do not care. 🤷🏻‍♀️

  • @briannatorres5252
    @briannatorres5252 Місяць тому +2

    Relatable!! Ther3s this man at cvs who just gives me annoyed eyes and just complains about other workers and everything. First time i went to him he looked down on me and i know he doesnt like couponers. It just ruins my cvs trip when I go :( and I'm barely learning.so.i result to using self checkout. We need more kindness I'm this world I'm trying to save money for me and my family

  • @CristinaAndo-r5e
    @CristinaAndo-r5e Місяць тому +1

    😂I go through the same scenario when I shop at Walgreens, some of the cashiers and one of the managers make me feel like I’m the one who gets all wrong !

  • @jennellejobe9407
    @jennellejobe9407 Місяць тому +4

    People give zero shits anymore. I still always greet everyone even tho they just act like me being a customer is a bother

  • @activistgranny2.066
    @activistgranny2.066 Місяць тому +4

    I try to fund something I have in common with a person like that. It's not always easy. When I was new to couponing a Walgreens cashier would get mad at me. I just kept going and was polite and got better at the deals. She asked me to do customer service surveys for her as we became better acquainted and I did naming her specifically. Now she's a manager and very good at her job. I appreciate her so much and the other ones that have put up with some of my bad deals.

  • @TeresaCavenaugh
    @TeresaCavenaugh Місяць тому +8

    Sounds familiar. That happens to me at walgreens all the time.
    These minimum wage employees don't like people who buy specials.

  • @sara-d1v7l
    @sara-d1v7l Місяць тому +1

    You are doing a fantastic job❤

  • @BrendaDamron-ro5oy
    @BrendaDamron-ro5oy Місяць тому +3

    I shop at 3 local Walgreens and 1 of the locations have the worst & rude customer service, I try avoiding that location as much as possible but sometimes it’s the only one that has my items (I’ve even been ask what I do with the things I purchase)

  • @crystalbluewaters
    @crystalbluewaters Місяць тому

    Thats how i feel with 1 dollar general manager and refuse to go to that one ever again, even worse as i talked with an amployee about my experience at a different store the person asked was it the one by ollies, when i said yes, the person replied thats why they left that store & started at a different dollar general. So its not just customers the male manager is disrespectful & mean too but employees under him as well. Its kind of the same feeling i get with 2 employees at the walgreens closest to me, while the other 4or5 i've met have been really nice as im learning rules & couponing at walgreens. This last weekwas my 4th time ever shopping there

  • @tammyw.8237
    @tammyw.8237 Місяць тому +4

    Don’t let these idiots bother you. We (your subscribers) love you❤️.

  • @leslieo5947
    @leslieo5947 Місяць тому +6

    I love storytime. I'm sorry you went through this. Is it just me or since the pandemic has customer service just disappeared? I always try to kill them with kindness, but sometimes I want to be just as nasty!

    • @brianowens439
      @brianowens439 Місяць тому +2

      Yes, COVID-19 affected employees where I shop. I’ve seen men and women scream at employees at fast food places during rush hour ( but that’s New York). Also customers walk in and stealing blatantly. Puts pressure on them. But if you listen to the workers, they all HATE their jobs. I try to praise younger people and ask if it’s their first job. Encourage them it will get better for them. We all have had bad work experiences.

  • @vlyazzie
    @vlyazzie Місяць тому +9

    I love story time 🤩 it makes me feel a lot better because I've delt with a cashier at Walgreens like this. I don't know who to call to correct her attitude. I try to avoid her when I go to my fav Walgreens of the two.

    • @RunningKimono
      @RunningKimono  Місяць тому +2

      two stores near me, they act like this too! I avoid them

    • @CharlotteMarkham-r4l
      @CharlotteMarkham-r4l Місяць тому

      I felt like a young women a lower level boss followed me when shopping ,even cried telling my husband I don't want to shop there but I need to go again so they won't think they ran the shoplifter off I realize they deal with that everyday Then months later same young lady came up from behind

    • @CharlotteMarkham-r4l
      @CharlotteMarkham-r4l Місяць тому

      at a and talked nice normal conversation u ion I wonder did I have a chip. On my shoulder

    • @CharlotteMarkham-r4l
      @CharlotteMarkham-r4l Місяць тому

      I have bad stories I have that ended surprisingly but most was awful including other🎉 customers. Cashiers & even a child with there Mother I had 3 sons & grand children were taught to be respectful but just like me had their days also. But this child even though I understand a child is a child. But usually reflects Parents Not always . The way she said nothing Said everything & I regretted everything I said nice to the child I don't mean I shouldn't have been nice to a child but kept my mouth shut like her a pushed my buggy toward the register & Thank God he wasn't behind me.

  • @suply555suply
    @suply555suply Місяць тому

    No way! I would've asked to speak to a manager!! I live in Florida, so I don't have those stores here, but the other day, Publix had Angel Soft buy one get one. They had a digital coupon on their app $10 off $40 purchase, so you could get 10 4 packs for like $13. As soon as people started buying that much, they had Georgia Pacific change the coupon to exlude the 4 packs of Angel Soft. I was so pissed because I drove there specifically for that. I was going to throw a fit and ask for the manager, but it's a manufacturer coupon. Publix is good like that, though. I will say they have impeccable customer service. The Walmart and Walgreens that are by me are pretty decent as well. I don't think you should have to go without it because someone can't do their job! Sorry that happened to you

  • @fluffyandbella4828
    @fluffyandbella4828 Місяць тому

    I do a Google review when I can’t get a hold of someone competent.
    There was one Walgreens cashier that did not like me , so she made me feel uncomfortable because she would walk out when it was my turn to pay and asked another cashier to ring me up , “ can you ring her up ? She has all the coupons “, like really ? I’m here and I got upset so I told the manager that I was no longer couponing at her store unless I went when that cashier was not working and after that conversation, the mean cashier was fake nice to me , but I will take it .

  • @squeekymelissa73
    @squeekymelissa73 Місяць тому +2

    Love these kind of videos keeping couponing real the good and the bad ❤❤

  • @cathyjones4701
    @cathyjones4701 Місяць тому +1

    I stopped shopping at Meijers a few years ago. Their customer service changed after covid. When I asked for a raincheck I was told while supplies last, so they might only have 2 on the shelf, and that's it, no rainchecks. For me it's's not worth shopping there anymore. I'll go to Walmart or Kroger.

  • @carolanderson5487
    @carolanderson5487 Місяць тому

    Sorry you had a such a bad customer service experience. I would be happy to send you a bottle of these scent beads. I got your back.😁

  • @CherylA-t7y
    @CherylA-t7y Місяць тому

    I love Meijer. Customer service is great in West Branch!

  • @jenniferrosenthal7731
    @jenniferrosenthal7731 Місяць тому +5

    Thank you for the video

  • @Mary-vm7eb
    @Mary-vm7eb Місяць тому

    Oh my, it's every where. I worked as a customer rep. For 32 ysr for phone co (if you was observed or reported by customer you would get writtten up, suspend or terminated and wrkd 15 years off and on part time jobs. It's surprising how some companies say in buy. But I do not walk away, I report them, ask for manager (now), call corporate and complete all surveys I get from said companies. Please don't let them get away with it, report them and let them know you are by getting their name.

  • @conniebond5668
    @conniebond5668 Місяць тому +1

    Wow I didn't know about the* thanks

  • @guadalupecisneros2457
    @guadalupecisneros2457 Місяць тому +1

    I ask for a manager & refuse any other employee

  • @islandgirl1239
    @islandgirl1239 Місяць тому

    Sorry you had bad experience Thank you for your your story it sad that some people are not coupon friendly and don’t like it when we are getting good deals❤😊

  • @wavyliketheocean3486
    @wavyliketheocean3486 Місяць тому +1

    It should be called something else 😊 she’s unbelievable I hand had this a lot of the same thing. Hope you enjoy your weekend 🌈🦋💗

  • @shawnervin9151
    @shawnervin9151 Місяць тому

    Yes I agree I went to Meijer and asked about 2 behind service desk. Told they were for a customer and directed to area where they were. Of course none. So went back to desk only 1 left. Ask for manager and then she wanted to help me. She made like she called back stock and all of a sudden I was able to take the one at desk because 1 is magically left in back. Assuming the 2 were employees the way she handled it

  • @CharlotteMarkham-r4l
    @CharlotteMarkham-r4l Місяць тому

    I have been knthe other side of the counter some customers are Rude degrading etc but normal people cant take it outon the next just respectfully shopping customer.

  • @bridgetoliver-zo1gd
    @bridgetoliver-zo1gd Місяць тому

    I feel ya' with that, there was a you kid at C.V . ., and my cell had no signal, so I get all my stuff on the counter, he gets frustrated and says " either you know how to coupon or you don't, I'm not making multiple transactions, "yes, yes you will". How nasty, will never go back.

  • @ashleyrinkenberger9759
    @ashleyrinkenberger9759 Місяць тому

    I have a love/hate relationship with 1 of my cvs stores. The older gentleman either hates me or hates ringing up customers. They have self checkout that I refuse to use. I always end up having to call someone over to help me, and not all my coupons come off using it. He tells me it is easier for us to use self checkout vs the register for them. I explained that I always have to call one of them up there, and that's why I don't use it. He was irritated by my response and said it was still easier for them to come assist the self checkout. We'll, maybe for him but not for me. Ugh, it's their job. I don't get it. I'm not asking anything out of the ordinary. I always feel embarrassed or that I'm in the wrong.

  • @conniebond5668
    @conniebond5668 Місяць тому

    Thanks for sharing 😢

  • @cindyb.2951
    @cindyb.2951 Місяць тому +1

    Don't these companies realize they are shootn' themselves in the foot with poor customer service???? Fool me once, shame on you. Fool me twice, shame on me! ☹.

  • @samsamalfred5469
    @samsamalfred5469 Місяць тому

    They act as if you stealing something from them.

  • @treams12
    @treams12 Місяць тому

    Stores can only issue rain checks if the vendor (brand) allows it. It is not up to the individual retailer to make that decision.

    • @RunningKimono
      @RunningKimono  Місяць тому

      @@treams12 this store offers no rain checks, as per policy on website and head office

  • @Nursecub86
    @Nursecub86 Місяць тому

    It’s clear that’s the culture of the company.

  • @christinemalone3530
    @christinemalone3530 Місяць тому

    they can ruin your shopping experience.i want my deals so i am not gonna let them run me off.That would cause me to loose money.the majority of them dont stay long anyway.i had a cashier be rude even though i told her she gave me an extra dollar back in error

  • @adriennec7499
    @adriennec7499 Місяць тому +1

    You should have asked to speak to the store manager.

  • @monicasudbrack2575
    @monicasudbrack2575 Місяць тому

    I went to my Mwijer after watching you and they didn’t have it either

  • @nicholeroberts2112
    @nicholeroberts2112 Місяць тому

    If you teally want these beads..i have been getting them from family$ the past few weeks for 1$.. no hassle..i have like 15of them..

  • @gwendolynmccray4494
    @gwendolynmccray4494 Місяць тому

    I love the smell ❤. Family dollar have them for $1.00 right now on the same small size.❤❤❤ I left some for other no worries

  • @mr.beachwalker7154
    @mr.beachwalker7154 Місяць тому

    that is more than lack of customer service, that is a sadistic person getting pleasure out of causing other ppl problems.

  • @KellyHale-g2j
    @KellyHale-g2j Місяць тому +1

    Meijer sucks about giving rainchecks in ohio also

  • @terresabradburn3441
    @terresabradburn3441 Місяць тому +2

    Wow that's ridiculous. She lacks professionalism etc. I would tell her boss how you were treated.

  • @letsgoalready5515
    @letsgoalready5515 Місяць тому

    She should have told you straight up what the deal was instead of wasting your time. She gets paid to be there, you don't. I managed a shoe store but it's still customer service.

  • @katherineansley7089
    @katherineansley7089 Місяць тому +3

    That was wrong. I worked at Kroger. She should have called her manager if she was unable to,or didn’t want to help you. That was unprofessional and just rude. I’m sorry you had to endure that treatment.

    • @RunningKimono
      @RunningKimono  Місяць тому +3

      she had an excuse for everything that's my issue with this whole thing

    • @katherineansley7089
      @katherineansley7089 Місяць тому +1

      @@RunningKimono that was just her being snotty If she gives you more trouble you might need to report her. You are not the only coupon shopper you should not be treated that way. If you ,and others, don’t shop there she wouldn’t have a job.

    • @RunningKimono
      @RunningKimono  Місяць тому +2

      @@katherineansley7089 100%

  • @TheGeekyBanana
    @TheGeekyBanana Місяць тому

    I’ve noticed Walgreens customer service has been lacking lately as well. I don’t like being referred to Catalina for everything 😢

  • @margaretjablonski5638
    @margaretjablonski5638 Місяць тому

    No mperk for me

  • @richleaves
    @richleaves Місяць тому

    You need a Kroger. Meijer is overpriced and their deals are over complicated. Their digital coupons are not as good.

  • @lexibullock9255
    @lexibullock9255 Місяць тому

    Customer service is not like it used to be.😢

  • @dianag8839
    @dianag8839 Місяць тому +4

    So sorry about your bad experience. Unfortunately this is happening too often 🫂

  • @preciousowusu7743
    @preciousowusu7743 Місяць тому +1

    Totally unprofessional more and more employees are rude it's totally ridiculous.

  • @toniabowe4553
    @toniabowe4553 Місяць тому

    Nope I would have to have talked to the manager right then period after I am nice so long and you’re going to still be rude no not happening that I’m letting it go

  • @CharlotteMarkham-r4l
    @CharlotteMarkham-r4l Місяць тому

    Like they had no customers wouldnt need them Duh Ah

  • @leedavis6354
    @leedavis6354 Місяць тому +2

    I am so sorry you got treated like this. See I'm the exact opposite if I know you don't like me I'm going to make you deal with me. It's time to grow up. You don't have to like somebody but you do have to respect other people

  • @montgomerymcvean7109
    @montgomerymcvean7109 Місяць тому +2

    I looked at the Meijer’s ad. Some products you can get rain check on and some products you can’t. The corporation picks what can get rain check & what can’t.

    • @treams12
      @treams12 Місяць тому

      Actually the vendor picks it not the store

  • @MJ-vc6ih
    @MJ-vc6ih Місяць тому +1

    Sorry you had to experience that I had a problem and had to remind the cashier of her position that she was not the owner because I didn’t see her name up on the sign next to the Walgreens sign. Was she angry yes she was because the truth hurts. All they have to do is ask how we coupons do it and we would teach them.

    • @brianowens439
      @brianowens439 Місяць тому +1

      “May I remind you, you are not the owner!” The Best retort I have heard, Ever! Well Done!

  • @deniseduenas6304
    @deniseduenas6304 Місяць тому

    I have run into that sort of situation and I always ask for the store manager. He has some skin in the game not the woman who you called--I worked in a grocery store for 25 years so I know how to get around those sour employees.

  • @deja1585
    @deja1585 Місяць тому

    She's just a certified hater😂

  • @JMK-vo8pv
    @JMK-vo8pv Місяць тому

    Great video, RK! Here is what I have done in recent years. I make friends with the store "director" or store manager. Then, when there is an unfortunate experience with a disgruntled employee, I just speak to the "boss" and usually the problem is resolved quickly and in a professional mannner.