Hello. This video is very helpful. We have configured our helpdesk but the problem we are facing is that we are getting an original_email.eml file in the attachment when someone sends us an email. We have tried but we are unable to find the solution for this. Please guide. Thanks.
![[UA] NAVI проти G2 Esports | Blast Premier Fall Final](http://i.ytimg.com/vi/QWlIm4FGESQ/mqdefault.jpg)
Hello. This video is very helpful.
We have configured our helpdesk but the problem we are facing is that we are getting an original_email.eml
file in the attachment when someone sends us an email. We have tried but we are unable to find the solution for this. Please guide. Thanks.
These video skip and mass amount of details and are in many cases, unusable.