I have the same problem. Was about to try to take the spray head apart like you explained so well but instead decided to call Grohe. Waited almost half an hour but finally reached customer service. I explained the problem and without any hesitation or complication was told that a new spray head would be sent asap. No questions asked. Wow such service! So my advice is to call them first.
@@hatchcan I just called them two weeks ago and they sent a SECOND replacement faucet head without question under terms of the lifetime warranty we had with out kitchen faucet. Had they told me to just order a replacement, I would have ripped the bloody thing out and replaced it with something not so over-engineered and so fragile. This video is excellent and it appears to give us a permanent fix.
Incredibly nuanced video, but exactly my problem - thank you sir. I ended up putting a second o-ring around the top side of the plunger, and that seemed to keep things consistent between the spray and stream.
Great video. Now I know how to clean my Grohe sprayer head. One note, Grohe has a lifetime guaranty on their faucets. They have sent me 4 replacement sprayer heads that have the longer toggle switch that you don't have to hold down to have the sprayer setting. Originally, I didn't find my receipt but they sent me the part anyway since they are the only Grohe manufacturer. I eventually found the receipt and I sent them a copy for future replacements. Thanks again for the video. It's very helpful. It's puzzling why Grohe doesn't provide a video like. yours.
Thank you for your detailed video! My Grohe faucet is 19 years old and around the 10 year mark, the spray head had the same problem. Back then, I ended up buying a new spray head. This time around, i decided to search for a solution on YT University. Your video explains the "reason" for the fault and your fix is brilliant. I thought I would add some insight that might help others, as I have the soft black model and I could not remove the switch. It seems the cover to the switch is a "one-piece" unit. Thus, I could not punch out the internals. However, I was able to use a small dull edged flat head screwdriver to remove the white o-ring and replace it with a new o-ring, without having to remove the internal parts. Super easy fix!! Another commenter mentioned lifetime warranty. Yes, there is that option as well...... to the original owner with a copy of the receipt. I believe I might have the receipt and will try to get a warranty replacement as well. :-)
we're going to try this. In the meantime, your demonstration is perfect. very comprehensive, even for "fix it" dummies like us! More updates to follow. Thank you, Tom
Thanks for the video. It really helped me get it all apart. You made snapping in that white lever look way easier than it actually was to get out and put back. I could not find an O-ring the exact size you mentioned so mine were a little smaller. Problem was, it would run a good stream until I pushed the spray lever then it would never go back. This is because the O-ring kept sliding back off from too much tension. So I found much easier solution. I found the faucet head on the Grohe web site, told them my issue and they are sending me a FREE replacement head. 😋😋 Another option, I saw several sites selling the bronze and some other colored versions cheap for $5. So all you would have to do is pop your insides out of the shell and replace w the new ones from the ugly colored $35 shell.
While I have a very different spray head from yours, I just wanted to say that this video was incredibly well made, the patient portions of the video without commentary are really valuable, I'm surprised more UA-camrs don't add that in. Thanks for the good documentation, I'll try to work with it on my own faucet.
Thanks a million! This was my exact problem and I couldn't see how to get into the faucet head to fix it. Without your video I would not have been brave enough to whack the inner piece out of it's shell with a mallet to get in there. Also, giving the proper size o-ring was a huge help too. (Note: Home Depot's o-rings were in inches, but I just converted your metric numbers to 9/16 x 1/16.)
Amazing detailed explanation. Thanks so much. Tried two o rings but haven’t yet been able to get it to work so going to take a trip yo Home Depot to get the size you suggested. Thank you for your time putting this together. So helpful.
Thank you so much! Your fix worked beautifully. The hardest part was the compressing the the trigger spring while reassembly. Also, mine seemed to be glued together, and needed extra persuasion to extract the innards from the housing.
Thank you! This worked perfectly on my Ladylux spray head as well! I was able to slip the o-ring over the plunger without removing the inner assembly. I used two small screwdrivers.
Wow. Great video. I wish I had found it before paying $175 for replacement head. Both m switch and the plunger o-ring were damaged but I didn't know you could replace just the parts. I'm saving this video for next time! Thanks for your excellent explanation and video.
This video gave me the confidence and training to take my Grohe Parkfield Spray Head apart. Slightly different construction, but once I get it out of the outer body, it was easy to disassemble and clean and put it back. Thanks for doing this video!
Thanks for this video! My original problem was a clogged check valve, where the o-ing had fouled things up and was giving me really low flow - but I also had a leaky spray divider seal like you showed. I was able to design and 3D print a polyurethane seal that replaces the old worn out one. The seal has a groove as originally designed fits around the plunger and works great!! :)
Hi Mark, I was getting ready to try to do the same thing with TinkerCad and my Creality. Any chance you might be willing to upload your model onto Thingaverse? ;) There's quite a few Grohe parts up there, fwiw. Thanks!
Hi Mark! Would appreciate it if you could share your 3D design as I have the same problem and was thinking about whether it would be possible to 3D print a replacement. :)
There is no need to disassemble the whole head. I fixed mine by just unscrewing the sprayer and flipping off the mesh as he shows. Then with a small screwdriver prying out the old white washer while pressing the trigger, and fitting an O ring in its place behind the little ridge on the plunger. Then replace the grids and sprayer as before. Works like a charm. Much simpler than taking the whole thing apart. But the video was great to see how it all works. So no need for the whole mallet business and taking off the trigger.
Thanks. This made it easy for me to fix my problem. My OEM ""O-ring" was in multiple pieces. Without your video, I probably won't have known it was an O-ring.
Thank you so much for putting this video together! You described exactly my problem and the solution for it. Especially valuable were the instructions for taking apart the head, I could not figure that out beyond the front element.
Excellent demo!! I could not see spending a $130+ on a new faucet head. Your fix worked very well. The original o-ring in mine had totally disintegrated.Looks to me that Grohe selected the wrong type of material for their O ring. They should have covered it under warranty, but they pushed back and said it wasn't covered.
Well, it took me a little more than 7 minutes - more like half a day including waiting in line at a hardware store for a selection of O rings due to COVID-19 - and many, Many, MANY big pops to detach the housing but I succeeded in fixing my faucet problem. Grand total cost $2.49 for an O ring. Happy! Thanks Tom!
Thank you for this information. I actually went ahead and followed the lead of some of the responses here and called Grohe. They’re sending me a new sprayer head free of charge!
very good info and demonstration how to fix it. i had the same issue and after explaining that to the rep from grohe , they finally agree and shipped the replacement unit to me. thanks again
no, he is not a life saver. he is a $250 saver!!! This video is superb and is greatly appreciated! I just cancelled my $$ part order and have a working sink again!
Thank you for this! This helped immensely. However, my spray head has two plastic tabs that prevent it from being knocked apart with the mallet, so I managed to find a different way to fix it: I disassembled the front of the head and used a screwdriver to remove the old damaged green ring - so basically, your exact video until about 2:30. Then you need two people for the next step: one of you holds the spray button so that the little plunger stays up, then the both of you use small flathead screwdrivers to stretch an o-ring (we used a Danco #10 like Pennie suggested below) over and around the backside of the plunger head. Reassemble the spray head, and voila, it works perfectly!
Thank you both for the help (video and the modification when those tabs are present)! Mine had the tabs and I tried smashing it out with a few whacks but stopped when it wouldn't budge. I saw this comment then tried spreading the #10 Danco on it and it shimmied into place after a few minutes of work with small flathead screwdrivers. The spray is perfect now. Thanks!!
I was following your advice but had to do it solo. I also have the 2 plastic tabs, there must be another way to get it apart but thought I'd try it your way. I used a bit of tape around the button to hold it down. I did not even remove the button cover, used a small piece of cardboard so the adhesive on the tape would not stick to the fragile rubber cover (which I've already replaced that once). I used a #10 Danco with a little silicon spray to help it slide over and into place with 2 small screen drivers. Done in 5 minutes - just one person. I did not need the 2nd washer as some have suggested. It works perfectly on mine without it anyway. I did try it but with mine it ended up being way too much gasket in there to operate properly.
I Like it! I've had mine for quite a while, the body is different than yours but the spray head is the same. In a search I couldn't find much, but I was looking for the part(s). I called the distributer to see about ordering the spray head a week ago and it just came in. No charge.... I just didn't have any info on the various parts and so looking I stumbled on your video. As these things go, and I've got a lot to draw on, most way before UA-cam, I had to comment and say, Atta Boy!!
I was in the same boat. Did tons of research to find a solution but just ended up buying a new spray head. Felt there was a gap in the UA-cam fix it data base so I had to post!
Thanks, Tom, for a very well explained video. I followed your directions to the letter, and it has worked perfectly. By the way here in Canada, I just found out that Grohe has a lifetime warranty, so I am getting a free, complete spray head replacement by trading in my old one. I enjoyed doing the repair myself anyway, and, again, many thanks.
This is a fantastic video, but after reading the comments, I contacted Grohe via their website chat, sent one email, and they sent me a replacement sprayer for my 20 year old out of warranty faucet as a goodwill gesture. I will never buy another brand of faucet again.
I had acceptable success with a Danco #10 O-ring. The stream is without spray but the spray has a small stream. It's not perfect, but it's good enough for me.
Great video - thank you. Everything worked the first time use, but then the o-ring would slide off the plunger and it would only spray 50% direct and 50% spray. After taking it a part a couple times and reseating the o-ring I gave up. Maybe my o-ring OD was too big.
I got the new faucet and it comes with 2 little cartridges I have to choose one plus a Teeny little trumpet shaped clear plastic thing which I don’t know where that goes. I’m Sure it’s simple but don’t what to screw it up. I didn’t see you install either but you said you had a new faucet? That one looked older inside the mechanisms.
Hello I used this video and it was really helpful but I can’t find the right o ring Is there a better way to get it, nobody has a 1.9x13.6 o ring is there another size to get? Thank you
Grohe has now sent us TWO replacement sprayheads, at no charge, under the terms of their lifetime warranty. The original and the first replacement each lasted about 18 months. This video confirms what I have believed all along, that Grohe's engineering is completely faulty, over-complicated, and dependent on fragile parts that are certain to fail. We've bought our last Grohe product and are thrilled that we did NOT purchase their components for our bathroom remodel!
Thanks for the video - I replaced the O ring as you described and indeed the original washer had disintegrated just as yours had - this has saved me a lot. Do you know where to get a replacement washer that is the same as the original Grohe one? Thanks again.
Tom you mention that you were able to source the membrane that covers the trigger, where? I have not been able to find this anywhere. Thanks and great job on the video.
Thanks for the video, very helpful. I tried a Danco #35 and a Danco #11 from Home Depot, both 9/16" ID. They fit but the #11 was too thick so it wouldn't allow the piston to open enough to get the stream going. The #35 is thinner but it seems to pull away from the back of the piston a little bit so that water is still leaking through the streaming holes when it should just be going through the center hole. Maybe there is a perfect size somewhere in the universe...
Great video. You mentioned that the soft grey push button was available separately. Could you disclose your source for that part. This part on my Grohe faucet has deteriorated and I’d like to replace it rather the whole spray head. Thanks
Hi, the push button part number is 07379SA1. It looks like it is currently unavailable on Amazon (www.amazon.com/GROHE-07379SA1-Rubber-Button-Finish/dp/B004CZI6Z0/ref=cm_cr_arp_d_product_top?ie=UTF8 ) but it looks like this other company Ferguson also sells it (www.ferguson.com/product/grohe-universal-rubber-spray-head-button-for-grohe-33758-ladylux-cafe-g07379sa1/_/R-3998306 )
We have the same problem for a faucet installed in May 2018 and called the US Grohe supplier who sent us a warranty replacement head. Almost 10 months later, the same thing is happening which generated a call to the supplier who explained that the manufacturer is redesigning the head and that we would be sent a new head. So we will see next year (Feb 2021) if that is the long lasting repair/design change. In the mean time, we will order the o-rings in case it happens again when it's out of warranty. Now in the video, you said the size was 15.7mm. Does that depend on the o-ring vendor? Where did you buy the o-rings?, is their material specific for "city" water usage etc? Thanks, JAH
Hi Tom, terrific demo -- exactly the issue I'm facing. To you or anyone out there who knows: I was able to follow everything except I can't seem to find the correct O-Ring, so I'm just getting a stream -- no spray upon pushing the button. It's stated above and in the video that a 13.7mm D x 1.9mm t O-Ring is needed. The O-Rings I found are listed in inches and with both Inside Diameter and Outside Diameter. e.g. I got a #11 Danco O-Ring that's 3/4" O.D. x 9/16" I.D. x 3/32". So mine's slightly too thick and both diameters are larger than what's listed, so when I go back to exchange the O-Ring, I obviously need a smaller one, but do you know which # Danco I need OR whether I want the inside diameter or outside diameter (or the midpoint) to be 13.7 mm? Thank you very much.
Hi, I had a tough time finding the correct o-ring size and tried several before getting it right. I ended up using an o-ring from an auto air conditioning assortment kit. HNBR Rubber O-Ring model #ORNG-2 by interdynamics. The 13.7 mm dimension is the inside diameter. Unfortunately I'm unsure if there is a standard size equivalent. Here's a link to the o-ring kit I used: www.amazon.com/Interdynamics-ORNG-2-240-Piece-Assortment-8-Type/dp/B002G1PBXC
This was very helpful, but on my model Grohe I was unable to pop out the internal pieces (when you used a rubber mallet to remove). I tried to snap out but it won't budge so I can't get to the stopper. Any suggestions?
Grohe may now be offering replacement sprayers. Have you tried calling them to get a new one? If not, it sounds like it mineral deposits are holding it in. Try soaking it in CLR Cleaner for an hour or two (follow the directions on the bottle for dilution) and then use the mallet again. www.amazon.com/CLR-Calcium-Remover-Enhanced-Formula/dp/B00009EFEX/ref=asc_df_B00009EFEX/?tag=hyprod-20&linkCode=df0&hvadid=385766410766&hvpos=&hvnetw=g&hvrand=8160637806555423893&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9019692&hvtargid=pla-403917110787&psc=1&tag=&ref=&adgrpid=78925973936&hvpone=&hvptwo=&hvadid=385766410766&hvpos=&hvnetw=g&hvrand=8160637806555423893&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9019692&hvtargid=pla-403917110787
@@fixittom I ended up calling Grohe for a replacement spray head. I didn't have the original warranty but they offered one at cost that was much cheaper than the usual replacement price.
After your repair, do you have to keep your fingers on the button for it to continue spraying? Or can you release your fingers and the spray continues so you are free to use both hands under the spray to wash dishes etc?
Unfortunately for this particular model you can’t lock it in the spray position. You have to continue to hold the button. Love the look of this faucet but that’s one of my major complaints.
How did you get the rubber piece off covering the spray lever? Having trouble getting it off. It is starting to deteriorate and I didn't want to damage it where I couldn't get it back on.
they used to have thoseon Amazon and other places (some third party made them) and they have been discontinued for sometime. Grohe propably bought them out as they want you to spend $160 on a new sprayer. Lifetime warranty + ten years to them
Yeah so I have two homes completely outfitted with Grohe ythroughout and they consider a "Lifetime Warranty" to be ten years. She was quick to pooint out that it is not the "lifetime" of the home owner? WTH I guess I have outlived the Grohe statute of limitations. I even polietely argued with them on the phone and they pushed back, outside the ten year period a "manager" has to approve it. So now I am on the fence with recommending their products to anyone, especially my friends in the building trades. And I have a new home with three bathrooms that need remodeling. Oh well.. as with all good companies they are not seeing the big picture of brand awareness.
Nice video but it really doesn't bring the faucet back to the spray/stream option. It mostly ends up as a stream & sometimes it will spray - probable because the suggested 1.9mm x 13.7mm "O" ring doesn't meet the required original specs. I would never buy another Grohe faucet. It's overpriced & they won't supply the original "O" ring without purchasing the entire head.
Revision- I've had the new O ring in for approximately 24 hours & it's working much better. Perhaps it just needed to be seated in the head for awhile. Kind of like priming the pump. But guess what?! I called Grohe because I needed a new spray button ("diaphragm") & they said it was still under warranty (8 yrs old) & they're sending a replacement spray head. Larry B
Tom- This was very useful. I must be doing something wrong the way I inserted the small spring before putting the plastic liver back. I can not screw the gray top back as the screw does not engage as the plunger with the o-ring does not go down enough.
4:09 I had trouble knocking the entire assy out with a rubber mallet, so instead stretched and pulled/pushed the new o-ring over the exposed end without removing the plunger. Best video with stationary camera and two hands working. Only one that shows the actual steps, instead of before and after each step.
This gentleman did an excellent job explaining how to repair the faucet head; one of the best instructional video I've watched, thanks.
Followed the exact steps and worked like a charm. No $149 but $2
I have the same problem. Was about to try to take the spray head apart like you explained so well but instead decided to call Grohe. Waited almost half an hour but finally reached customer service. I explained the problem and without any hesitation or complication was told that a new spray head would be sent asap. No questions asked. Wow such service! So my advice is to call them first.
I called and they told me to order a replacement part. Maybe covid changed them
@@hatchcan I just called them two weeks ago and they sent a SECOND replacement faucet head without question under terms of the lifetime warranty we had with out kitchen faucet. Had they told me to just order a replacement, I would have ripped the bloody thing out and replaced it with something not so over-engineered and so fragile. This video is excellent and it appears to give us a permanent fix.
Incredibly nuanced video, but exactly my problem - thank you sir. I ended up putting a second o-ring around the top side of the plunger, and that seemed to keep things consistent between the spray and stream.
Great video. Now I know how to clean my Grohe sprayer head. One note, Grohe has a lifetime guaranty on their faucets. They have sent me 4 replacement sprayer heads that have the longer toggle switch that you don't have to hold down to have the sprayer setting. Originally, I didn't find my receipt but they sent me the part anyway since they are the only Grohe manufacturer. I eventually found the receipt and I sent them a copy for future replacements. Thanks again for the video. It's very helpful. It's puzzling why Grohe doesn't provide a video like. yours.
Your comment about to the lifetime guarentee was most useful.
Thank you for your detailed video! My Grohe faucet is 19 years old and around the 10 year mark, the spray head had the same problem. Back then, I ended up buying a new spray head. This time around, i decided to search for a solution on YT University. Your video explains the "reason" for the fault and your fix is brilliant. I thought I would add some insight that might help others, as I have the soft black model and I could not remove the switch. It seems the cover to the switch is a "one-piece" unit. Thus, I could not punch out the internals. However, I was able to use a small dull edged flat head screwdriver to remove the white o-ring and replace it with a new o-ring, without having to remove the internal parts. Super easy fix!!
Another commenter mentioned lifetime warranty. Yes, there is that option as well...... to the original owner with a copy of the receipt. I believe I might have the receipt and will try to get a warranty replacement as well. :-)
Fix worked great! For full fix, use two identical o-rings as some have noted, one on either side of the piston head. Thanks for the video!
we're going to try this. In the meantime, your demonstration is perfect. very comprehensive, even for "fix it" dummies like us! More updates to follow. Thank you, Tom
Thanks for the video. It really helped me get it all apart. You made snapping in that white lever look way easier than it actually was to get out and put back. I could not find an O-ring the exact size you mentioned so mine were a little smaller. Problem was, it would run a good stream until I pushed the spray lever then it would never go back. This is because the O-ring kept sliding back off from too much tension.
So I found much easier solution. I found the faucet head on the Grohe web site, told them my issue and they are sending me a FREE replacement head. 😋😋
Another option, I saw several sites selling the bronze and some other colored versions cheap for $5. So all you would have to do is pop your insides out of the shell and replace w the new ones from the ugly colored $35 shell.
Thanks so much, the tip on removing the center part (with spring) was GOLDEN around 2:08.
While I have a very different spray head from yours, I just wanted to say that this video was incredibly well made, the patient portions of the video without commentary are really valuable, I'm surprised more UA-camrs don't add that in. Thanks for the good documentation, I'll try to work with it on my own faucet.
Thanks a million! This was my exact problem and I couldn't see how to get into the faucet head to fix it. Without your video I would not have been brave enough to whack the inner piece out of it's shell with a mallet to get in there. Also, giving the proper size o-ring was a huge help too. (Note: Home Depot's o-rings were in inches, but I just converted your metric numbers to 9/16 x 1/16.)
Amazing detailed explanation. Thanks so much. Tried two o rings but haven’t yet been able to get it to work so going to take a trip yo Home Depot to get the size you suggested. Thank you for your time putting this together. So helpful.
I don’t have this same model, but you’ve given me some clues I think I can use to get into my Kohler spray head. Wish me luck!
Thank you so much! Your fix worked beautifully. The hardest part was the compressing the the trigger spring while reassembly. Also, mine seemed to be glued together, and needed extra persuasion to extract the innards from the housing.
Thank you! This worked perfectly on my Ladylux spray head as well! I was able to slip the o-ring over the plunger without removing the inner assembly. I used two small screwdrivers.
Wow. Great video. I wish I had found it before paying $175 for replacement head. Both m switch and the plunger o-ring were damaged but I didn't know you could replace just the parts. I'm saving this video for next time! Thanks for your excellent explanation and video.
This video gave me the confidence and training to take my Grohe Parkfield Spray Head apart. Slightly different construction, but once I get it out of the outer body, it was easy to disassemble and clean and put it back. Thanks for doing this video!
Thanks for this video! My original problem was a clogged check valve, where the o-ing had fouled things up and was giving me really low flow - but I also had a leaky spray divider seal like you showed. I was able to design and 3D print a polyurethane seal that replaces the old worn out one. The seal has a groove as originally designed fits around the plunger and works great!! :)
Hi Mark, I was getting ready to try to do the same thing with TinkerCad and my Creality. Any chance you might be willing to upload your model onto Thingaverse? ;) There's quite a few Grohe parts up there, fwiw. Thanks!
@@PaulOtto Any link to this part?
Hi Mark! Would appreciate it if you could share your 3D design as I have the same problem and was thinking about whether it would be possible to 3D print a replacement. :)
Hi @@PaulOtto! We're you able to create a model? I'm thinking about trying the same thing so would appreciate it if you could share. :)
There is no need to disassemble the whole head. I fixed mine by just unscrewing the sprayer and flipping off the mesh as he shows. Then with a small screwdriver prying out the old white washer while pressing the trigger, and fitting an O ring in its place behind the little ridge on the plunger. Then replace the grids and sprayer as before. Works like a charm. Much simpler than taking the whole thing apart. But the video was great to see how it all works. So no need for the whole mallet business and taking off the trigger.
Many thanks. Your video helped me fix the very same problem with my spray head. The repair went flawlessly.
Thanks. This made it easy for me to fix my problem. My OEM ""O-ring" was in multiple pieces. Without your video, I probably won't have known it was an O-ring.
Thank you so much for putting this video together! You described exactly my problem and the solution for it. Especially valuable were the instructions for taking apart the head, I could not figure that out beyond the front element.
Thanks for posting this. You opened up ideas on how to fix my spray head (different model with different problem). Saved me bunch of $$!!
Excellent demo!! I could not see spending a $130+ on a new faucet head. Your fix worked very well. The original o-ring in mine had totally disintegrated.Looks to me that Grohe selected the wrong type of material for their O ring. They should have covered it under warranty, but they pushed back and said it wasn't covered.
Thanks. Your video was spot on, fixed my problem! GROHE only warranties this part for 5 years. Mine was out of warranty. Thanks again!
Fixed my faucet, thank you for saving me a bunch of money 😊
Well, it took me a little more than 7 minutes - more like half a day including waiting in line at a hardware store for a selection of O rings due to COVID-19 - and many, Many, MANY big pops to detach the housing but I succeeded in fixing my faucet problem. Grand total cost $2.49 for an O ring. Happy! Thanks Tom!
Thank you for this information. I actually went ahead and followed the lead of some of the responses here and called Grohe. They’re sending me a new sprayer head free of charge!
That is definitely the way to go! It didn't occur to me because of how old my spray head was.
see my post...Grohe is puing back and considers ten years the life of their products@@fixittom
very good info and demonstration how to fix it. i had the same issue and after explaining that to the rep from grohe , they finally agree and shipped the replacement unit to me. thanks again
excellent demonstration on how to fix at little cost
Thank you for creating this video. It was incredibly helpful
thank you very much. You have no idea how much this video helped me out!
Tom: You are a LIFE SAVER! Thank You ! ! !
no, he is not a life saver. he is a $250 saver!!! This video is superb and is greatly appreciated! I just cancelled my $$ part order and have a working sink again!
I like the video, very clear. I called Grohe and the sent me a full replacement head at no charge. Keeping the old one for parts.
Thank you for this! This helped immensely. However, my spray head has two plastic tabs that prevent it from being knocked apart with the mallet, so I managed to find a different way to fix it:
I disassembled the front of the head and used a screwdriver to remove the old damaged green ring - so basically, your exact video until about 2:30. Then you need two people for the next step: one of you holds the spray button so that the little plunger stays up, then the both of you use small flathead screwdrivers to stretch an o-ring (we used a Danco #10 like Pennie suggested below) over and around the backside of the plunger head. Reassemble the spray head, and voila, it works perfectly!
Thanks so much for sharing!
Thank you both for the help (video and the modification when those tabs are present)! Mine had the tabs and I tried smashing it out with a few whacks but stopped when it wouldn't budge. I saw this comment then tried spreading the #10 Danco on it and it shimmied into place after a few minutes of work with small flathead screwdrivers. The spray is perfect now. Thanks!!
I was following your advice but had to do it solo. I also have the 2 plastic tabs, there must be another way to get it apart but thought I'd try it your way.
I used a bit of tape around the button to hold it down. I did not even remove the button cover, used a small piece of cardboard so the adhesive on the tape would not stick to the fragile rubber cover (which I've already replaced that once).
I used a #10 Danco with a little silicon spray to help it slide over and into place with 2 small screen drivers. Done in 5 minutes - just one person.
I did not need the 2nd washer as some have suggested. It works perfectly on mine without it anyway. I did try it but with mine it ended up being way too much gasket in there to operate properly.
Thank you ! Great video...! I just fixed my faucet. You save us $150.00 total expense $1.50 (2) o-rings. #21 and #9
I Like it! I've had mine for quite a while, the body is different than yours but the spray head is the same. In a search I couldn't find much, but I was looking for the part(s). I called the distributer to see about ordering the spray head a week ago and it just came in. No charge....
I just didn't have any info on the various parts and so looking I stumbled on your video. As these things go, and I've got a lot to draw on, most way before UA-cam, I had to comment and say, Atta Boy!!
I was in the same boat. Did tons of research to find a solution but just ended up buying a new spray head. Felt there was a gap in the UA-cam fix it data base so I had to post!
Thanks, Tom, for a very well explained video. I followed your directions to the letter, and it has worked perfectly. By the way here in Canada, I just found out that Grohe has a lifetime warranty, so I am getting a free, complete spray head replacement by trading in my old one. I enjoyed doing the repair myself anyway, and, again, many thanks.
How did you contact grohe canada? Same issue here in Calgary.
jmadd1000 We went to the store we bought it from and they looked after it. Hope you have the same success
Wow, wish we had that warranty here.
Great video and explanation, then a sweet cheap solution.
One question… where do you find the button part? I looked online but couldn’t find it.
OMG you are a genius. Worked like a charm!!!! Thank you!!!!
This is a fantastic video, but after reading the comments, I contacted Grohe via their website chat, sent one email, and they sent me a replacement sprayer for my 20 year old out of warranty faucet as a goodwill gesture. I will never buy another brand of faucet again.
I had acceptable success with a Danco #10 O-ring. The stream is without spray but the spray has a small stream. It's not perfect, but it's good enough for me.
Great video - thank you. Everything worked the first time use, but then the o-ring would slide off the plunger and it would only spray 50% direct and 50% spray. After taking it a part a couple times and reseating the o-ring I gave up. Maybe my o-ring OD was too big.
I got the new faucet and it comes with 2 little cartridges I have to choose one plus a Teeny little trumpet shaped clear plastic thing which I don’t know where that goes. I’m
Sure it’s simple but don’t what to screw it up. I didn’t see you install either but you said you had a new faucet? That one looked older inside the mechanisms.
Hello I used this video and it was really helpful but I can’t find the right o ring
Is there a better way to get it, nobody has a 1.9x13.6 o ring is there another size to get?
Thank you
Grohe has now sent us TWO replacement sprayheads, at no charge, under the terms of their lifetime warranty. The original and the first replacement each lasted about 18 months. This video confirms what I have believed all along, that Grohe's engineering is completely faulty, over-complicated, and dependent on fragile parts that are certain to fail. We've bought our last Grohe product and are thrilled that we did NOT purchase their components for our bathroom remodel!
Thanks so much! This was exactly my problem and worked like a charm.
Thanks for the video - I replaced the O ring as you described and indeed the original washer had disintegrated just as yours had - this has saved me a lot. Do you know where to get a replacement washer that is the same as the original Grohe one? Thanks again.
Great video !
Tom you mention that you were able to source the membrane that covers the trigger, where? I have not been able to find this anywhere. Thanks and great job on the video.
Thanks for the video, very helpful. I tried a Danco #35 and a Danco #11 from Home Depot, both 9/16" ID. They fit but the #11 was too thick so it wouldn't allow the piston to open enough to get the stream going. The #35 is thinner but it seems to pull away from the back of the piston a little bit so that water is still leaking through the streaming holes when it should just be going through the center hole. Maybe there is a perfect size somewhere in the universe...
This worked amazingly well. Thank you so much!
Great fix, congratulations and thank you.
Great video. Very helpful.
Thanks Tom. Where can I buy that replacement part push button for flow? Thanks. Do you have a part number or name of the part? Thanks Eileen
Great video. You mentioned that the soft grey push button was available separately. Could you disclose your source for that part. This part on my Grohe faucet has deteriorated and I’d like to replace it rather the whole spray head. Thanks
Hi, the push button part number is 07379SA1. It looks like it is currently unavailable on Amazon (www.amazon.com/GROHE-07379SA1-Rubber-Button-Finish/dp/B004CZI6Z0/ref=cm_cr_arp_d_product_top?ie=UTF8 ) but it looks like this other company Ferguson also sells it (www.ferguson.com/product/grohe-universal-rubber-spray-head-button-for-grohe-33758-ladylux-cafe-g07379sa1/_/R-3998306 )
I have the same issue and called Grohe but they will not honor their warranty and send a free replacement part. How long is the warranty?
Can I replace the Grohe Lady Lux Kitchen Faucet Spray Head (46173IE0) with other brand's pull out spray heads?
Amazing! Thank you!
We have the same problem for a faucet installed in May 2018 and called the US Grohe supplier who sent us a warranty replacement head. Almost 10 months later, the same thing is happening which generated a call to the supplier who explained that the manufacturer is redesigning the head and that we would be sent a new head. So we will see next year (Feb 2021) if that is the long lasting repair/design change. In the mean time, we will order the o-rings in case it happens again when it's out of warranty. Now in the video, you said the size was 15.7mm. Does that depend on the o-ring vendor? Where did you buy the o-rings?, is their material specific for "city" water usage etc? Thanks, JAH
In the US any of the big box home centers have what you need, #28 O-Ring
If I can get a replacement grooved ring from Grohe, do you think it can be installed without fully disassembling the spray unit?
Is there a source or part number for the o-ring?
Hi Tom, terrific demo -- exactly the issue I'm facing. To you or anyone out there who knows: I was able to follow everything except I can't seem to find the correct O-Ring, so I'm just getting a stream -- no spray upon pushing the button. It's stated above and in the video that a 13.7mm D x 1.9mm t O-Ring is needed. The O-Rings I found are listed in inches and with both Inside Diameter and Outside Diameter. e.g. I got a #11 Danco O-Ring that's 3/4" O.D. x 9/16" I.D. x 3/32". So mine's slightly too thick and both diameters are larger than what's listed, so when I go back to exchange the O-Ring, I obviously need a smaller one, but do you know which # Danco I need OR whether I want the inside diameter or outside diameter (or the midpoint) to be 13.7 mm? Thank you very much.
Hi, I had a tough time finding the correct o-ring size and tried several before getting it right. I ended up using an o-ring from an auto air conditioning assortment kit. HNBR Rubber O-Ring model #ORNG-2 by interdynamics. The 13.7 mm dimension is the inside diameter. Unfortunately I'm unsure if there is a standard size equivalent.
Here's a link to the o-ring kit I used:
www.amazon.com/Interdynamics-ORNG-2-240-Piece-Assortment-8-Type/dp/B002G1PBXC
@@fixittom I am in the process of rebuilding my faucet and the O ring that I found Grohe sells for this is GROHE 01285000 13.5mm x 2.75mm O-Ring,
This was very helpful, but on my model Grohe I was unable to pop out the internal pieces (when you used a rubber mallet to remove). I tried to snap out but it won't budge so I can't get to the stopper. Any suggestions?
Grohe may now be offering replacement sprayers. Have you tried calling them to get a new one?
If not, it sounds like it mineral deposits are holding it in. Try soaking it in CLR Cleaner for an hour or two (follow the directions on the bottle for dilution) and then use the mallet again.
www.amazon.com/CLR-Calcium-Remover-Enhanced-Formula/dp/B00009EFEX/ref=asc_df_B00009EFEX/?tag=hyprod-20&linkCode=df0&hvadid=385766410766&hvpos=&hvnetw=g&hvrand=8160637806555423893&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9019692&hvtargid=pla-403917110787&psc=1&tag=&ref=&adgrpid=78925973936&hvpone=&hvptwo=&hvadid=385766410766&hvpos=&hvnetw=g&hvrand=8160637806555423893&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9019692&hvtargid=pla-403917110787
@@fixittom I ended up calling Grohe for a replacement spray head. I didn't have the original warranty but they offered one at cost that was much cheaper than the usual replacement price.
After your repair, do you have to keep your fingers on the button for it to continue spraying? Or can you release your fingers and the spray continues so you are free to use both hands under the spray to wash dishes etc?
Unfortunately for this particular model you can’t lock it in the spray position. You have to continue to hold the button. Love the look of this faucet but that’s one of my major complaints.
How do I buy the rubber switch cover?
How did you get the rubber piece off covering the spray lever? Having trouble getting it off. It is starting to deteriorate and I didn't want to damage it where I couldn't get it back on.
The rubber over the spray lever clips in so I took the smallest screwdriver I had and popped it off from the sides.
Thank You!!! So helpful
Would like to no where to get parts for sprayer head
Awesome video
thanks, save me a lot of time.
where do I buy the little rubber "trigger" piece?
they used to have thoseon Amazon and other places (some third party made them) and they have been discontinued for sometime. Grohe propably bought them out as they want you to spend $160 on a new sprayer. Lifetime warranty + ten years to them
Thank you very much!!!
Yeah so I have two homes completely outfitted with Grohe ythroughout and they consider a "Lifetime Warranty" to be ten years. She was quick to pooint out that it is not the "lifetime" of the home owner? WTH I guess I have outlived the Grohe statute of limitations. I even polietely argued with them on the phone and they pushed back, outside the ten year period a "manager" has to approve it. So now I am on the fence with recommending their products to anyone, especially my friends in the building trades. And I have a new home with three bathrooms that need remodeling. Oh well.. as with all good companies they are not seeing the big picture of brand awareness.
Nice video but it really doesn't bring the faucet back to the spray/stream option. It mostly ends up as a stream & sometimes it will spray - probable because the suggested 1.9mm x 13.7mm "O" ring doesn't meet the required original specs. I would never buy another Grohe faucet. It's overpriced & they won't supply the original "O" ring without purchasing the entire head.
Revision- I've had the new O ring in for approximately 24 hours & it's working much better. Perhaps it just needed to be seated in the head for awhile. Kind of like priming the pump. But guess what?! I called Grohe because I needed a new spray button ("diaphragm") & they said it was still under warranty (8 yrs old) & they're sending a replacement spray head. Larry B
You know that Grohe offers a lifetime warranty?
Lifetime = ten years in Grohe speak
Very Good
Tom- This was very useful. I must be doing something wrong the way I inserted the small spring before putting the plastic liver back. I can not screw the gray top back as the screw does not engage as the plunger with the o-ring does not go down enough.
Sorry it is the white plastic lever
4:09 I had trouble knocking the entire assy out with a rubber mallet, so instead stretched and pulled/pushed the new o-ring over the exposed end without removing the plunger. Best video with stationary camera and two hands working. Only one that shows the actual steps, instead of before and after each step.
Thanks! Also nice work getting the o-ring out without total removal.
I just bought a replacement head from Amazon for $32 and robbed the gasket
Nice! Great idea!
am I the only person here who has no video? every other video is fine, just not this one...