Hi. Thank you for your question. If the payment wasn’t processed, that’s fine, but the status of the appointment itself must be confirmed via the app. The client should have booked an appointment via the app with them to be eligible to review. The client will have had at least one confirmed appointment booked with that barber on theCut. If it went under requested, they won’t be allowed to review.
i have a ? im setup but im not popping up under the "search" for barbers in the area. any idea why? my address etc all matches my co workers who do pop up. some of them dont tho
What I do is go to the address on the app in my bio and cha he the part that say commercial to residential and change it back daily cause I notice the same thing
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I’m switching over from another platform and I’m having trouble cashing out a client. Is it a video for that
Unfortunately, there is no video for this. Please contact support@thecut.co so they can assist you.
my clients can’t book bc it’s saying i haven’t set up my profile to accept new clients how do i get pass that?
Hi. Please reach out in-app from the Help & Resources page and we can take a look!
How can you get a client to review if the payment wasn’t processed on the app?
Hi. Thank you for your question.
If the payment wasn’t processed, that’s fine, but the status of the appointment itself must be confirmed via the app.
The client should have booked an appointment via the app with them to be eligible to review.
The client will have had at least one confirmed appointment booked with that barber on theCut.
If it went under requested, they won’t be allowed to review.
Can a blocked client leave a review for you or change a review they have already left?
Yes, they can. However, please get in touch with us at Customer Service if you want to dispute a review.
i have a ? im setup but im not popping up under the "search" for barbers in the area. any idea why? my address etc all matches my co workers who do pop up. some of them dont tho
Thank you for letting us know. Please email support@thecut.co and let them know what's happening with your account.
What I do is go to the address on the app in my bio and cha he the part that say commercial to residential and change it back daily cause I notice the same thing
good looks, yah ive noticed its random @@crisbillz7415
My acccount wont pop up on other peoples phones