Part 9 will feature some really angry and loud freakouts (in my opinion more entertaining than these ones) so like and subscribe for the next episode! Thanks for watching! Still following back on: Twitter twitter.com/imarthurtv and instagram instagram.com/arthurtv
I didn’t realise this term would be filled with exams unfortunately, so I’ve been watching airline in the background of revising to find material. Have parts 9, 10 and 11 covered and there are even better freakouts to come!
Great vid as per usual 👍🏻 Not sure if you were aware, but Rylan Clarke (veneers) was talking about this show on his BBC Radio 2 show. He tracked down some of the staff. I wonder if he has caught your channel on YT which gave him the inspiration?
alex hill exactly, the airline held a seat for her that they could have sold to somebody else. Just because she did not realise that she had booked the wrong date it does not mean the company has to forfeit a seat for her whenever she pleases, particularly when that date is in the past. That's two tickets for the price of one. She's totally at fault. My problem is not with her having made the mistake, its with her not understanding it is her fault. Sorry lady, you bought a ticket for a past date that's now gone, can't use that again. You need to pay for a new ticket. Why is it so hard to understand?
Reminds me of a scene from a mediocre film called "Leap Year" when Amy Adams' character, en route to Ireland, is stranded in Wales due to weather: "Beryl, call Dublin Airport and have them open a runway for madam."
In the r/Reddit video a woman demand to have her cable fixed in the 48 hours they guarantee. The woman was in the area of a blizzard which has been declared a state of emergency. The government recommended evacuation before it hit. She could not understand why they wouldn’t send out a technician WHILE THE BLIZZARD WAS STILL ONGOING!!! I know I shouldn’t wish bad things on people but I hope she froze in the blizzard because she didn’t leave. It would have been natural selection.
Well, she reserved her ticket over the phone so it could well be that the lady who was responsible for her booking actually made a mistake. (Still should have checked the confirmation though.)
Shut the fuck up you loser. Get off your high horse thinking you're better than her, i bet you'd be shitting in your pants if you went through the same situation so shut your fucking mouth
Exactly, maybe those people need to look at what happened with a bit of fog in 1977 in Tenerife. Should make people think twice, but probably not. Safety not high on a lot of people mind because they are traveling 😮
Unfortunately, there are too many people with that kind of feeling of entitlement and never being wrong, even if they are wrong. Nothing is ever their fault.
@@tinydancer7426 : Most definitely. It could never be MY fault. I'm a stable genius that knows infinitely more than anyone, about everything, and can do everything, including things that I've never been trained to do.
@@jacklow9611 Belfast Woman’s Logic: “I, the passenger, booked the wrong days of my flight, there for its easyJet’s fault!” What’s next: I booked an appointment for the doctors on the wrong date! I will sue them and take them to court for their insubordination
"Are you asking me to pay more money?" "Yes" "This is not my mistake" "Yes it is" You have to get me home" "No we don't" "Who's fault is this - yours or mine?" "Yours" "Do you think I'm stupid?" "Yes" "Is there something wrong with your head?" "Only since I started talking to you" and 7:22 - the waterworks start
I can't believe that she was trying to blame anybody else except herself! How can you turn up on the wrong day and not take 100% resonsibility for it?! Absolutely crazy.
That's why I love the employee at 3:39 Customer: Who's at fault, the professional, or the ordinary traveler? Ticket Clerk [completely matter of factly]: The ordinary traveler. LOL! Yes. None of that customer is always right, jive. They're not. Unreasonable pricks who wont take responsibility for themselves and their mistaken actions need to get a little dose of directness and truth. All she had to do was look at the ticket when she booked it, there is nothing to assume.
Everyone has the belief that 'the customer is always right'. I had such an incident the other day. They continued to argue with me. I'm a law student. I had my text book with me. So I went and got it. And still they tried to say I was wrong!!! Can't wait to face such people in court!!!
Yobachi2007 I completely agree. I’ve always hated that “Customer’s always right” phrase. What do they have the right for exactly? To lie, steal, be abusive, play ignorant and/or waste time? If that’s the case, then that “Customer’s Always Right” statement is completely manipulative.
How dare you expect me to turn up on the RIGHT DAY of my flight that I BOOKED? This is an outrage!! WHERE IS THE MANAGER? How can you expect an ordinary traveller to turn up on the right day for their flight?
Not too much different than the passengers who have important business meetings with contracts to sign, weddings to attend, funerals to attend, all sorts of "have to be there or the world is going to end" flights to catch...... and show up at the airport 20 minutes late to check in... and somehow it's the airline's fault.
@@chuckrutkowski1072 - Or they haven't seen their girlfriend for 3 months. "Oh please, please, PLEASE do something. PLEASE. PLEASE. I HAVE to be on that flight. PLEASE. PLEASE. PLEASE." I shouldn't laugh at someone's misfortune but he had me rolling on the floor. Talk about desperate...........!!!
@@2ndhandSue Don't know what he's crying about. It's been three months, he wants to get screwed. Well OK then. You missed your flight. So guess what? Yea, you're screwed!
@taxid3rmy "I'm sorry, sir, the plane is delayed." "How late will it be?" "Well, sir, it's not ten miles away. The problem is that there was a bit of technical fault with the temporal transport module. It's nearby, but it has to be excavated out of a Cretaceous flint bed."
yeah, hard not to see that last one any other way than a huge stuff up on the part of Easy Jet... especially when Mark Corrigan has the audacity to say "we're the ones suffering"
“I may come from Belfast, love, but I can tell you what, love, we are not really totally stupid.” As someone who is from Belfast, I can safely say, you are making us look “totally stupid.” Thanks love.
Same here from the U.S. about that whiney ass American guy. You can be stupid but if you open your mouth the audience just hears "an American" being a bitch. Yes you have an accent.
Allow for inflation considering this is from the late 90s to the early 00s, and the fact that not everyone is as privileged as yourself. £55 today is a still lot of money to a lot of people.
My son once mixed up the departure time with the arrival time, and showed up at the airport 2 hours late. It never occurred to him to blame the airline clerk. These people are batshit crazy.
@@SamuelBlack84 no, people are like this regardless of the cameras being there or not. Trust me, I grew up in the town next to Luton, so I've been to that airport dozens of times before. Even seen all the people on this program, like Leo, etc. People are always at the desk whining about a mistake they made, trying abuse and/or crying to try and get a refund or a free extra flight or whatever.
typical customers. i work for a telecom company and customers NEVER read the letters they get. They have many days to read and when i show up "oh i didnt know that! why didnt someone tell me" fucking idiots nowadays
@@mrgreatbritain He's married now and worked with EasyJet up until March 2018 IIRC www.thesun.co.uk/fabulous/5987652/where-stars-airline-now-leo-katrina-jane-1998-series/
The people at the end are quite right - if there's literature at the airport saying both 20 and 30 mins before check-in closes, and the staff don't know which is correct, that's a failure in management :)
@Emilia Barzini To be fair it was bad management, and when it comes to the tone of his voice I would hardly call that childish behaviour since he has every right to be upset.
mole To be REALLY fair though the passengers still showed up dangerously close to the check in closure. When they say check in CLOSES at, say, 3, it doesn’t mean you should show up at 2:59. If everyone did that, they would never get everyone checked in in time. This is why Canadian airports and airlines list a recommended arrival time of 2-3 hours before departure. Whether easyjet check in was 20 or 30 minutes prior, the passengers were still playing with fire 🤷🏼♀️
---Daddy dearest backing up his daughter’s careless behavior shows us what happens when you assure your kid everyone else is out of step, not their little darlings.
Maybe the problem was she was counting backward, i.e., she said check-in closed at minus 20 but they changed it to minus 30. She missed the minus sign.
Katy Colbert good. Ive only seen my new timetable for a college type place im in and ive already memorised it with 1 look. If its important and you aint sure then check. I would check all the time because otherwise my anxiety would skyrocket.
Exactly! I roll my eyes so hard for those who are late for check in. I would rather be sitting at my gate for an hour and a half than miss my flight (and my local national/international airport is less than 15 minutes away).
I usually prefer non-commentary videos, but yours are actually very good! Your voice and short but catchy comments doesn't interrupt the video or feel out of place. Nice work!
i wanna see some reddit videos personally, would be great to have a series to listen to in the background of doing stuff, has the voice for it for sure
I've seen and heard people missing their flight by 10-15 mins....or maybe 30mins to an hour....but a whole day...bloody hell she takes it to another level...instead of being embarrassed of her mistake, she has the Gaul to argue, its true that some people blame everybody and everything under the sun, except for them selves and she's living proof of that
I booked my return flight from Amsterdam a day earlier than I wanted it and didn't realize until I turned up at the airport a day late 😂 so I bought a new one £175. Hurt like hell. Damn weed.
Prickly Cotton Bud I'm yet to see her actually wrong in any of these situations tbh. She seems to be one of those people that don't suffer fools gladly. People aren't even looking at the date on their ticket ffs
@@yourdadhasadogfilter2505 as customer services you do not try and score points over the public, and Leanne has that voice on her. I couldnt work with her, she would drive me round the bend, and would obviously grass you up behind your back. I love her lol
I always double-check that I’ve booked the right day and time for going to the cinema, so I’d probably end up checking five or six times that I’ve booked the right day and time for a FLIGHT, damn. Edit: 6:04 Yes, tell her 👏
I have flown many flights in my life and often had all sorts of issues with delays but I have NEVER got awkward or abusive with staff who are just doing there job! It's amazing how these passengers don't do there own due diligence or normal checks and yet they expect staff to take the crap!
@@britbyname3620 If you've ever had to deal with customers, you would really understand why she's so pissed off, and envy her for being able to chat shit like that
Neil Godfrey haha I’m very aware of that, but I’m also aware that customers don’t really tend to get nicer over time, doesn’t hurt to be a bit extra kind 😉
I was travelling with a group of people on a coach to London and we actually did the exact same thing as Margaret and we had booked to travel on the wrong day..... Instead of kicking up a fuss we decided to book into a hostel and get drunk😂😂
1. Come too late for the flight 2. Cry because you cant get on the flight 3. Complain about how stupid this airline is for you coming to late. 4. ??? 5. Profit
2:54 You assumed a date was on the ticket??? You didn't have to assume, all you had to do is look. Anytime I've every bought a ticket for anything, but especially something as sensitive as travel, I look the dates and times over and over again to make sure they're right, and when I expected. You just made a significant mistake, hun, that you just have to deal with the results of.
I am nearly neurotic about checking and re-checking. A couple of times I found mistakes. I look both ways when crossing a one way street too. Works for me, never missed a flight, never been run over by a runaway city bus.
I was booking a round trip train ticket once and accidentally booked the return time for the wrong day. Luckily I noticed ahead of time and switched it. I had to pay a little more so it sucked but I was only irritated at myself for being an idiot 😂😂 (Also: this is why you buy travel insurance! I only had to pay to cover the amount that the seat price had increased since I initially booked it.)
@@monkeysruleoyea I'm with you, I'm happy to pay a little penalty vs sleeping in an air port and MAYBE getting flight the next day IF and if and if. That penalty was cheap.
Part 9 will feature some really angry and loud freakouts (in my opinion more entertaining than these ones) so like and subscribe for the next episode! Thanks for watching!
Still following back on:
Twitter twitter.com/imarthurtv and instagram instagram.com/arthurtv
I didn’t realise this term would be filled with exams unfortunately, so I’ve been watching airline in the background of revising to find material. Have parts 9, 10 and 11 covered and there are even better freakouts to come!
Hahaha most likely, the best freakouts do that to you 😂
Great vid as per usual 👍🏻 Not sure if you were aware, but Rylan Clarke (veneers) was talking about this show on his BBC Radio 2 show. He tracked down some of the staff. I wonder if he has caught your channel on YT which gave him the inspiration?
already cant wait for part 9!
you have such a brilliant voice you should do reddit text videos
So you book a flight, don’t double check the confirmation and then blame easyJet when you turn up on the wrong day.. some people are actually a joke.
MitchCPFitness welcome to customer service 😟
To be fair, she said she asked for the other day.
alex hill life isn't fair is it?
alexcnb It’s not but when you pay for something you kinda expect to receive it . I’d have checked regardless but you know old people
alex hill exactly, the airline held a seat for her that they could have sold to somebody else. Just because she did not realise that she had booked the wrong date it does not mean the company has to forfeit a seat for her whenever she pleases, particularly when that date is in the past. That's two tickets for the price of one. She's totally at fault. My problem is not with her having made the mistake, its with her not understanding it is her fault. Sorry lady, you bought a ticket for a past date that's now gone, can't use that again. You need to pay for a new ticket. Why is it so hard to understand?
The audacity of the staff who aren’t getting rid of the fog in the airport. Disgraceful customer service.
I am appalled!!!
It's disgusting ,ridiculous just not good enough.
Reminds me of a scene from a mediocre film called "Leap Year" when Amy Adams' character, en route to Ireland, is stranded in Wales due to weather: "Beryl, call Dublin Airport and have them open a runway for madam."
In the r/Reddit video a woman demand to have her cable fixed in the 48 hours they guarantee. The woman was in the area of a blizzard which has been declared a state of emergency. The government recommended evacuation before it hit. She could not understand why they wouldn’t send out a technician WHILE THE BLIZZARD WAS STILL ONGOING!!! I know I shouldn’t wish bad things on people but I hope she froze in the blizzard because she didn’t leave. It would have been natural selection.
For fogs sake
"You're starting to make me feel totally stupid"~ passenger who turns up 24 hours late for her flight.
"I feel like I'm back in primary school!" Well, you don't know how to use a calendar yet, so maybe you ought to be.
LMAO... you are stupid 😂
Well, she reserved her ticket over the phone so it could well be that the lady who was responsible for her booking actually made a mistake. (Still should have checked the confirmation though.)
Shut the fuck up you loser. Get off your high horse thinking you're better than her, i bet you'd be shitting in your pants if you went through the same situation so shut your fucking mouth
Stop trying to act tough, Phantom Worm.
“The ordinary traveller.” Sis didn’t miss a beat lmaoo 💅🏻
Clean Shirt oh goodness you must be a boomer
Leanne Cheung. She's a beast hahahaha
John Wayne your deffo a boomer
John Wayne boomer, I don’t know if that’s your idea of an insult but it hasn’t done anything😂 it only shows your deffo a boomer.
John Wayne 😂😂😂sooner isn’t a insult . You’re TrIgGeReD
"The ordinary Traveller"
She's given up on being super polite.
That was polite. He asked a question and she gave an answer.
@@ocky88 exactly
She was polite, though.
03:40 “now who’s at fault: the professional or the ordinary traveler?” “The ordinary traveler” HAHA didn’t expect that did he
Frank Post HAHAHA ikr complete savagery 😂
” THE ORDINARY TRAVELER???!!!” Hahahaha he was shoooook😂😂
Well what happened to "the customer is always right"
just saying
terrible customer service, even if the customers fuck up you don't be so blunt
@@nintendokings What a load of shit. He asked the question and she gave him the answer.
"Unfortunately the flight is delayed due to fog"
"ThAt's NOt gOOd ENOuGh"
Exactly, maybe those people need to look at what happened with a bit of fog in 1977 in Tenerife. Should make people think twice, but probably not. Safety not high on a lot of people mind because they are traveling 😮
"Who is at fault the professional or the ordinary traveller?:
"The ordinary traveller"
🤣🤣🤣
MrInsomniac19 it should be “the ordinary moron traveller”
MrInsomniac19 he asked lol
no hesitation there
Leanne is a legend
Looks/sounds like the kind of bloke who'd know all about being an ordinary traveller lol
I love how the woman who showed up a day late admits she didn’t look at the ticket and still says it’s the airlines fault.
Unfortunately, there are too many people with that kind of feeling of entitlement and never being wrong, even if they are wrong. Nothing is ever their fault.
@@jacklow9611 I cut this board 3 times and it's still too short. Must be the fault of the guy who sold me the saw.
@@tinydancer7426 : Most definitely. It could never be MY fault. I'm a stable genius that knows infinitely more than anyone, about everything, and can do everything, including things that I've never been trained to do.
@@jacklow9611
Belfast Woman’s Logic: “I, the passenger, booked the wrong days of my flight, there for its easyJet’s fault!”
What’s next: I booked an appointment for the doctors on the wrong date! I will sue them and take them to court for their insubordination
@@ulfberht4431 : And that is wrong. Just because people have that attitude doesn't make them right, does it?
"Are you asking me to pay more money?"
"Yes"
"This is not my mistake"
"Yes it is"
You have to get me home"
"No we don't"
"Who's fault is this - yours or mine?"
"Yours"
"Do you think I'm stupid?"
"Yes"
"Is there something wrong with your head?"
"Only since I started talking to you"
and 7:22 - the waterworks start
michaelleacy 🤣🤣🤣🤣
🤣🤣😂😂🤣🤣😂
I can't believe that she was trying to blame anybody else except herself! How can you turn up on the wrong day and not take 100% resonsibility for it?! Absolutely crazy.
@@alib1919 the airline must have flown their plane on the wrong day, at least that is what she thought.
😂😂😂
I cannot stand people who get it wrong yet take it out on employees who have done nothing wrong
That's why I love the employee at 3:39
Customer: Who's at fault, the professional, or the ordinary traveler?
Ticket Clerk [completely matter of factly]: The ordinary traveler.
LOL! Yes. None of that customer is always right, jive. They're not. Unreasonable pricks who wont take responsibility for themselves and their mistaken actions need to get a little dose of directness and truth.
All she had to do was look at the ticket when she booked it, there is nothing to assume.
Everyone has the belief that 'the customer is always right'. I had such an incident the other day. They continued to argue with me. I'm a law student. I had my text book with me. So I went and got it. And still they tried to say I was wrong!!! Can't wait to face such people in court!!!
Thick. As .Mince.
Yobachi2007
I completely agree. I’ve always hated that “Customer’s always right” phrase. What do they have the right for exactly? To lie, steal, be abusive, play ignorant and/or waste time? If that’s the case, then that “Customer’s Always Right” statement is completely manipulative.
Ginger Brit obviously anyone else’s fault
“How is it my fault for not checking my ticket?!” 😂
'My bags now soaking wet' welcome to England 😂
I like how a Dutch cop told the yank to shut up and get on the plane. Excellent European courtesy.
And fly with proper luggage, not flimsy gym bags that aren't water resistant.
I would be upset too... that was preventable.
@@projectkj7643 Yes it was... water-resistant bag
@@sarahschultz216 Oh...so it's the passenger's fault that they left his gym bag in a puddle of water? What are you...an EasyJet employee?
hate it when people can't accept that they've made a mistake ffs.
@Avae that is not true lol
@@avae5343 lol
Calm down boomer, customers can be (and are quite often) wrong
"It's your fault that I chose a plane ticket with the wrong date"
“Who’s at fault, the Professional or the traveler?”
“The traveler.”
I died.
No you got it wrong. The ordinary traveler not traveler, ordinary traveler
I did too!
He was so sure of himself. Thought it was his “gotcha” moment
How does Leo manage to stay so calm? That angel was made for customer service ❤️
"Calming tablets"
He's dead inside
Tom Lysander my guess, serial killing as a hobby.
Prime Review It’s always the innocent looking ones😂!
#allhailsaintleo
How dare you expect me to turn up on the RIGHT DAY of my flight that I BOOKED? This is an outrage!! WHERE IS THE MANAGER? How can you expect an ordinary traveller to turn up on the right day for their flight?
Not too much different than the passengers who have important business meetings with contracts to sign, weddings to attend, funerals to attend, all sorts of "have to be there or the world is going to end" flights to catch...... and show up at the airport 20 minutes late to check in... and somehow it's the airline's fault.
@@chuckrutkowski1072 - Or they haven't seen their girlfriend for 3 months. "Oh please, please, PLEASE do something. PLEASE. PLEASE. I HAVE to be on that flight. PLEASE. PLEASE. PLEASE." I shouldn't laugh at someone's misfortune but he had me rolling on the floor. Talk about desperate...........!!!
@@2ndhandSue
Don't know what he's crying about. It's been three months, he wants to get screwed. Well OK then. You missed your flight. So guess what? Yea, you're screwed!
LMAOOO
@@chuckrutkowski1072 He should consider himself lucky. 3 months!? I haven't been screwed in 6 frigging years!!!!
Yeah wtf why aren’t the easy jet staff clearing the fog? Awful staff.
They lucky they can afford holidays
@taxid3rmy "I'm sorry, sir, the plane is delayed."
"How late will it be?"
"Well, sir, it's not ten miles away. The problem is that there was a bit of technical fault with the temporal transport module. It's nearby, but it has to be excavated out of a Cretaceous flint bed."
It's nice that the passenger actually ended up defending the staff at the end haha
10:05 “You didn’t even be bothered to tell your own staff”
Oooo, he’s telling the truth there.
yeah, hard not to see that last one any other way than a huge stuff up on the part of Easy Jet... especially when Mark Corrigan has the audacity to say "we're the ones suffering"
“I may come from Belfast, love, but I can tell you what, love, we are not really totally stupid.”
As someone who is from Belfast, I can safely say, you are making us look “totally stupid.” Thanks love.
Some people can just never admit that it was their mistake...
Who doesn't check the confirmation?!
Same here from the U.S. about that whiney ass American guy. You can be stupid but if you open your mouth the audience just hears "an American" being a bitch.
Yes you have an accent.
As a fellow nordie, I concur. I cringe every time I hear someone from NI on one of these things
I was going to say! Sounded like she threw the whole of Belfast under the bus there.
Quick as a flash she replied the ordinary traveller. Brilliant!
"I paid dearly for it"
It was £55 love.
It's amazing how angry people get over these piddling prices. I'd get it a little more if they had flights to Japan or something.
She meant she paid dearly for the oversight/error in checking the dates not the price of the ticket lmao
Allow for inflation considering this is from the late 90s to the early 00s, and the fact that not everyone is as privileged as yourself. £55 today is a still lot of money to a lot of people.
kuokublaikhan SEA Gang, rise up
These days it can be £85 to add luggage to a return journey with 2-legs each way. £55 flight is a bargain!
My son once mixed up the departure time with the arrival time, and showed up at the airport 2 hours late. It never occurred to him to blame the airline clerk. These people are batshit crazy.
They're just whining because they have cameras stuck in their faces so they want to show off
Good on him. You brought him up properly.
@@SamuelBlack84 no, people are like this regardless of the cameras being there or not. Trust me, I grew up in the town next to Luton, so I've been to that airport dozens of times before. Even seen all the people on this program, like Leo, etc. People are always at the desk whining about a mistake they made, trying abuse and/or crying to try and get a refund or a free extra flight or whatever.
@@duffman18 True
"I WANT HOME"
Me after being at work for 5 minutes
Good one! And how you are this year? Greetings from Tricity in Poland 😘
@@frofrofrofro900 I'm well thanks! Surviving 😩 how are you and how is Poland?
Be reasonable desk lady it obvious that the physical date on the ticket changed when the traveller wasn't looking. It happens all the time.
Grimlins.
Don't think so. She had confirmation emails to double check dates and times. Check the damn dates.
@@siran4283 you have no concept of what a joke is.. Do you??
@@thewizard5461 Whhoooosssh!
How can you be mad if you booked incorrectly???? HOW CAN YOU BE MAD???
because you booked incorrectly
@@saltyaces8621 you may have a point there 😂😂😂
I'd be mad too if I was from Belfast!
I'm so pleased Leanne didn't back down
typical customers. i work for a telecom company and customers NEVER read the letters they get. They have many days to read and when i show up "oh i didnt know that! why didnt someone tell me" fucking idiots nowadays
Leanne from Liverpool is a proper Scouser - def can't get any bs past her lol
Hahaha no bsing girls like her eh
Angus McNeill Peel great girl, she deserves my house
wife goals, apart from the accent!
@@Tom135 nahh its part of the charm!
I'd give anything to hear her say "Calm down Calm down!"
“No I didn’t look at the dates”
“But it’s not my mistake”
Weather: *adverse*
Customer: This is SO unprofessional!
"I've got family waiting at home."
Then buy the damn ticket and go home.
Can't have an episode without Leo Jones.
I hope he was highly compensated for appearing on this show.
Leo is so calm and professional, I admire how he puts up with those stressful situations.
Leo is a god among us
GeographyGirl05 Leo is actually great with people I wonder what he’s doing nowadays. Some say he’s still diffusing situations left right and centre
@@mrgreatbritain He's married now and worked with EasyJet up until March 2018 IIRC www.thesun.co.uk/fabulous/5987652/where-stars-airline-now-leo-katrina-jane-1998-series/
I really don't get the people's mind set. How can you demand another ticket for free when you booked a wrong ticket and just didn't show up?
Fred LPunkt exactly 😀
Shut the fuck up you idiot
If you can believe it. I have done this exact same thing. Turned up a day early luckily because I was a day early it was as bad
10:08 even if the math skills are off, i really, really appreciate how he stood up for the lady.
I absolutely love the way people from the U.K. argue sometimes. "Wait a minute, love. Get off your high horse and listen to me." had me in stitches.
I thought the same thing, I'm enjoying all the different people
You should take a look at the French. They are a thousand times worse
The people at the end are quite right - if there's literature at the airport saying both 20 and 30 mins before check-in closes, and the staff don't know which is correct, that's a failure in management :)
@Emilia Barzini In what way were they acting childish?
@Emilia Barzini To be fair it was bad management, and when it comes to the tone of his voice I would hardly call that childish behaviour since he has every right to be upset.
@Emilia Barzini Isn't it technically failure in management if it's a mistake...
mole To be REALLY fair though the passengers still showed up dangerously close to the check in closure. When they say check in CLOSES at, say, 3, it doesn’t mean you should show up at 2:59. If everyone did that, they would never get everyone checked in in time. This is why Canadian airports and airlines list a recommended arrival time of 2-3 hours before departure. Whether easyjet check in was 20 or 30 minutes prior, the passengers were still playing with fire 🤷🏼♀️
@@monkeysruleoyea I agree completely.
it shocks me how rude people can be but i can’t stop watching
Why do you think they are being 'rude'? Maybe that's your skewed stupid viewpoint on people who have reasons to be complaining. So shut the fuck up
Phantom Worral you are rude
“I got a load of lip from some Dutch guy” 😂
“This is not my mistake”.. you booked your ticket on the wrong day. How exactly is that not your mistake?
Ikr...
Get down off your high horse?
You mean her ability to read a calendar???
@@michaeljaeschke1649 “you’re starting to make me feel totally stupid” lol good
---Daddy dearest backing up his daughter’s careless behavior shows us what happens when you assure your kid everyone else is out of step, not their little darlings.
She must truly believe they flew on the wrong day
“You arrived 20 minutes early and you have to be here 30 minutes early, so you are actually early” 😂
"you arrived 20 minutes ago and the checkout closed 30 minutes ago.... so you were 10 minutes early!"
Itz a thurd wurld cumpnay, in a furst wurld.......countreyy.
Lmao
Haha
Sounds like a furst wurld prublum.
I think that would be RyanAir he means 🤔
Got there in the end
"they can't control the weather? Poor customer service"
Yes! ... The nerve ...
"It's a third world company, trying to work in a first world country"
One of the most entitled things I have ever heard.
I don't consider England a first world country
I agree! Does he really think the airline should sit there and accept it all
“You’re asking me to pay more money for something that isn’t my mistake” ....excuse me? I wouldn’t be able to stay calm with this job.
Three things I look forward to:
1. Days off.
2. Decent night's sleep.
3. Arthur TV posts.
Oh FFS... the poor dear was extremely mathematically challenged 🤣 For a hot second, even I got mixed up.
Can’t lie, I did too at first haha
Maybe the problem was she was counting backward, i.e., she said check-in closed at minus 20 but they changed it to minus 30. She missed the minus sign.
I'd be the same to be honest xD Don't envy her
God bless Leo. I wouldn't last 5 minutes in that job.
"Get off your high horse love."
Pssh, I'd stop talking to her after that.
--I detest anyone using endearments in insults.
"Wait a minute, love. Get down your high horse and listen to me." I woulda smacked that lady so hard.
How do you not check the date your flight is booked for? I always double and triple check travel arrangements.
After seeing this, i went and looked again just to be sure xD
I check many Times !
Once I book a flight, I check it at least once a week!
Katy Colbert good. Ive only seen my new timetable for a college type place im in and ive already memorised it with 1 look. If its important and you aint sure then check. I would check all the time because otherwise my anxiety would skyrocket.
I can never understand why people A. Don't check their tickets B. Don't check their tickets C. Don't realize you CAN'T CONTROL THE WEATHER!!!
Exactly! I roll my eyes so hard for those who are late for check in. I would rather be sitting at my gate for an hour and a half than miss my flight (and my local national/international airport is less than 15 minutes away).
And D.DON'T CHECK THEIR TICKETS!
This series is GOLD!
FluffyPinkChaos it is indeed it’s repeating on CBS reality at 3-4
I've flown with Easyjet well over 20 times and apart from a couple of hour delay because of weather, I've never had any other problems.
I usually prefer non-commentary videos, but yours are actually very good! Your voice and short but catchy comments doesn't interrupt the video or feel out of place. Nice work!
I feel the same.
Agreed he actually let's the video play and doesnt repeat parts of the videos which drive me crazy lol 😅 x
I want someone to love me the way Arthur loves Leo
01:28 "Do you remember this divvy in the orange jacket...?"
I bloody love your narration.
All messing aside, Mr Arthur TV, you have a fantastic voiceover voice. Very professional sounding.
Haha cheers
i wanna see some reddit videos personally, would be great to have a series to listen to in the background of doing stuff, has the voice for it for sure
"We're not totally stupid"
So just stupid then ?
Feel sorry for Leanne . That customer should have checked the date . No good blaming others ! Her own fault !
I've seen and heard people missing their flight by 10-15 mins....or maybe 30mins to an hour....but a whole day...bloody hell she takes it to another level...instead of being embarrassed of her mistake, she has the Gaul to argue, its true that some people blame everybody and everything under the sun, except for them selves and she's living proof of that
*gall
@@ega95jch thank you
I booked my return flight from Amsterdam a day earlier than I wanted it and didn't realize until I turned up at the airport a day late 😂 so I bought a new one £175. Hurt like hell. Damn weed.
We stan Leo Jones
A canonized King
Love himmm
I love Leanne Chung.. The ultimate wind up artist.. Brilliant :)
She’s fit
She is correct as well
She's a fucking bitch
Prickly Cotton Bud I'm yet to see her actually wrong in any of these situations tbh. She seems to be one of those people that don't suffer fools gladly. People aren't even looking at the date on their ticket ffs
@@yourdadhasadogfilter2505 as customer services you do not try and score points over the public, and Leanne has that voice on her. I couldnt work with her, she would drive me round the bend, and would obviously grass you up behind your back. I love her lol
I always double-check that I’ve booked the right day and time for going to the cinema, so I’d probably end up checking five or six times that I’ve booked the right day and time for a FLIGHT, damn.
Edit: 6:04 Yes, tell her 👏
I'm the same lol
I have flown many flights in my life and often had all sorts of issues with delays but I have NEVER got awkward or abusive with staff who are just doing there job!
It's amazing how these passengers don't do there own due diligence or normal checks and yet they expect staff to take the crap!
Leo may be you're hero Authur, but Leanne Chun is my heroine.
She's a fucking bitch.
can relate
Prickly Cotton Bud I agree , she’s a high handed, arrogant bitch, mouthy as long as she’s behind a wide desk .
@@pricklycottonbud7869 Nah she's a hero
@@britbyname3620 If you've ever had to deal with customers, you would really understand why she's so pissed off, and envy her for being able to chat shit like that
these are addictive
No idea how these keep getting better and better
God I love Leanne and her sassy little ponytail. Like she has the sweetest face but has absolutely NONE of the customer bullshit.
Everyone wants Champagne service on a "Beer" flight!!
Love the office UK and in betweeners drops. Keep up the good work lad. Part time Mark Corrigan lookalike joke had me in stitches.
Also I went to Luton airport a couple of weeks ago with Easyjet and made such a conscious effort to be EXTRA nice to everyone aha
Hahah bless you
This was filmed years ago so I doubt it’s because of this. They nice all the time
Neil Godfrey haha I’m very aware of that, but I’m also aware that customers don’t really tend to get nicer over time, doesn’t hurt to be a bit extra kind 😉
Arthur TV 😇😇
I was travelling with a group of people on a coach to London and we actually did the exact same thing as Margaret and we had booked to travel on the wrong day..... Instead of kicking up a fuss we decided to book into a hostel and get drunk😂😂
Back again for my bi-annual binge watch of this series 😂
I always get there 1 year before, I take a tent and a blow up mattress, some candles and cans of baked beans..works every time!! 😅
Ha ha ha
who shows up only 20 minutes before departure?
These idiots
I did few times and didn't delay a flight 😂
Exactly only dumb cunts do that
Probably people who use the same shirt haul flight regularly, likely as part of work, where time is an issue.
Nick Gazzillo I have & missed my flight. My fault
1. Come too late for the flight
2. Cry because you cant get on the flight
3. Complain about how stupid this airline is for you coming to late.
4. ???
5. Profit
Yeah, I think she's looking for a payout...
To me fair Mr.Rage was right even if he did get a bit angry and annoyed as most people would
"We've refunded your flight for you".
*Passenger gets even more angry
I'm a day late, but it's your fault!
And my uncle's just as stupid as I am.
These videos are my new favourite thing! Please never stop making them!
Wait up! Someone books a ticket; receives a confirmation; checks in a day later, and then blames easyJet for it?
I'm confused here...
Matt Smith she was a bloody idiot poor girl on the desk!
I love how they expect Easyjet to control the weather lmao
'I have family at home, waiting for me.'
Were they expecting you yesterday?
Yeah. Good point.
😂😂
Leo has definitely got to be on Tramadol to be that calm.....I know I'd need it, that's for sure....
2:54 You assumed a date was on the ticket??? You didn't have to assume, all you had to do is look.
Anytime I've every bought a ticket for anything, but especially something as sensitive as travel, I look the dates and times over and over again to make sure they're right, and when I expected. You just made a significant mistake, hun, that you just have to deal with the results of.
I am nearly neurotic about checking and re-checking. A couple of times I found mistakes. I look both ways when crossing a one way street too. Works for me, never missed a flight, never been run over by a runaway city bus.
@@jennylee9278 lucky kid 😂
I was booking a round trip train ticket once and accidentally booked the return time for the wrong day. Luckily I noticed ahead of time and switched it. I had to pay a little more so it sucked but I was only irritated at myself for being an idiot 😂😂 (Also: this is why you buy travel insurance! I only had to pay to cover the amount that the seat price had increased since I initially booked it.)
@@monkeysruleoyea I'm with you, I'm happy to pay a little penalty vs sleeping in an air port and MAYBE getting flight the next day IF and if and if. That penalty was cheap.
When you assume you make an ass of u and me
That leo, is such a patient chilled out guy, bless him!
"Do you know how stupid I feel? " ....." Yep, about as stupid as you sound, I suppose? " :-)
“I, the passenger, booked the wrong days to my flight, that means it’s easyJets fault!” Genius logic there lady! Never admit that you’re wrong!
Who’s at fault the professional or the ordinary traveller
“The ordinary traveller”
Love her 😂
"You're starting to make me feel stupid" no, you don't need any help there madame, you're doing great by yourself
Madame ? Is she french ?
Yessssss!!!! 😍 this has to be my favourite UA-cam series honestly!!!
Word!
Same
same
A 3rd world company trying to work in a 1st world country. DISGUSTING!
It's what happens when there are third world customers
DISGUSTANG!!!!
You'd think Easy Jet would have an enormous wind machine at each airport to blow the fog away.
You're very talented at this. You've created a really good commentary series with great balance! I really enjoy it. Hat off to you Arthur!
I was waiting for the American bloke to demand a Waldorf salad.
LMAO
"I think we're fresh out of Waldorfs..."
It would have been awesome if the Irish Uncle had walked up to the desk and said "Don't worry, she's from Barcelona"...
Don't forget the screwdriver!
😂😂😂😂😂
"A piece of pie and a glass of wawta "
🤣🤣
Marry someone who talks about you the way Arthur talks about Leo ::lol::
(But seriously, Leo is an Actual Saint.)
"Say that again, I am paying you no more money." Holding laughter in.
"Oooohhh....your ard...showing off because their.." I love that Brent transition 😂😂😂