Seronok dengar DSS terang ttg 2 benda: 1)Beza adab org Barat dgn org kita yg katanya beradab sgt2. X semua tp realiti! 2)Product knowledge x de tp minta gaji tinggi. On the nose! Malas dah nak puji Zarul tp still kena puji...hehe...thumbs up, content dgn ilmu. Tahniah DSS n Zarul
Sangat terinspirasi dengan apa yang Datin cakap dan bagi kesan kat saya as a retailer. Terutama bab “u have to say No to the customers”. And Give a best solution. Sbb kdg2 kami rasa stress dan tertekan dgn karenah customers but after all these things I have to change my attitude. Thanks Bro Zarul for this video.
Betul. Crew have been train, never say no, just give another solution. Thats why selalu crew cakap, saya check dulu, even dah tau takde tapi just bring another thing utk ganti anything. Sometimes customer ni dia nak rasa dia boss, bagi jer doa menang, kita keje pon hati happy.
Assalamualaikum Abang Zarul. Saya pernah bertemu dan berinteraksi secara face-to-face bersama Datin Sharifah Shawati sewaktu masih bertugas sebagai Pengurus Komunikasi Korporat di sebuah Syarikat dan beliau hadir sebagai tetamu pada sebuah majlis anjuran Syarikat kamj. She was very friendly, such a nice and elegant lady despite of her name and status. Apa yang beliau kongsikan dan ceritakan di dalam sesi interview ini adalah sama seperti pembawakan diri beliau di luar. Semoga Datin sentiasa dirahmati Allah swt ImsyaAllah.🥲👌
Kalau saya kerja sebagai hotelier/ retailer , saya suka customer mcm ni. 😘 Dia memandang efforts n semangat. Dapat sikit input yg boleh saya belajar. Thanks Datin
tk sabar tunggu episode 2 ni…. senang betul tgk datin brcerita,, dia buat lawak pn aku gelak sekali…..respect la datin ni… the best episode wawancara bsama datin
Datin SSS ni rajin layan I yg asyik minta drinks masa 30 Sep 1992 on my 1st flying experience dipenuhi mostly with students to Heathrow London. Senyum je..I was like eh dia ni yg baca berita TV3 tulah..charming hospitality.
Alhamdullah, true to wat she said 100%. Im breathing n living with a crew. He is my immediate family. Now working with an overseas airline , x SG airline. He was groomed by international line n improve so much as he met all kinds of nationality. He was a chnge man. Unlike wen he was a grown man at younger days.
Thank you Datin for giving golden tips to say no but try to give all best towards others. It is a good attitude to implement. Do make more videos regarding aviation! I love it
So professional....sesuai sgt2 jadi cabin crew MAS....bkn saja cantik tapi bijak.No wonder lah aku mmg respect gile dgn cabin crew MAS...please dont compare with another airline....i don't care about another airline...pada aku MAS still the best.Thanks Datin share dgn kitaorg...nak tanya ni...tak balik Terengganu ke...😁😁😁
Om Zarul, kalau boleh request interview Farzana Abdul Razak survivor stewardess of SQ 006. Bukan nak buka luka lama . Untuk share experience jer. Makaseh
Banyak fakta yang betul dari Datin. Cuma satu yang saya kurang setuju, tak semua ex crew fit untuk masuk dalam dunia pejabat (either zaman MAS or MAB). Ada juga yg sgt agile dalam kerja. From my own bad experience dengan 2 ex crew in 2 different company. Personality wise yg menjurus kepada slump, both also need improvement/flaws and need more knowledge in department they attached to, yet has they have the audacity to condencending other people (ada sampai berjaya naik jawatan manager ya despite keje hauk). Langgar kerja orang lain despite you don't know pun kerja orang tu. I have to admit grooming memang tip top baik laki baik perempuan sampai ke tua. Saya tak ada masalah dengan kebanyakan crew ya. Ramai kawan2 saya ex crew dan masih fly. Kesimpulannya, nak ambil crew boleh, but kena probation lama sikit, dan check background betul2. Sebab some are naturally good in faking. Lambat laun baru dapat tahu flawsnya.
Really respect you Datin Sh. Shawati. You are such a beautiful, brilliant , very dedicated, polite, kind hearted and also humble person. Always have been your fan as 'pembaca berita di TV 3' dulu. Greetings from Kuching, Sarawak .
yessssss yg dtggu2,,,,,ada part 3 x????... i was so amazed with DSS. Dengar tak berkelip2 mata....ni kalau ada dpn mata ntahlah....ternganga agaknya. Tq...Tq......Abg Zarul,,,,,,
Assalamualaikum Abang Zarul, saya bukanlah seorang pramugara but i ' m one of the MAS ex tech ground crew. It's good to hear about all the stories from the air crew. Do you know as a ground crew,we also have stories. Do you know what happened if any ground crew mess up at theirs work.
Since everyone can give an opinion, i pon nak cakap sikit. Don't exaggerated yg cabin crew can do this, can do that because those thing public people can learn. Cakap psl dunia pejabat, i working in printing & publishing company. This type of business really hard to handle. So i believe some major business in the office didn't want to hire an ex-cabin crew just because they know how to calm drunk passenger & help to deliver a baby on board.
I would agree the best people to employ are crews but also any airlines staffs. We are well trained in terms of safety , discipline and we are good as problem solver when it comes to emergency. Its true as what Datin says we learnt alot with human interactions. As ground crew also we work hand in hand with crews and Captain.We handled alot of different cultural people from all over the world. Sometimes I felt like an Inspector police at counter as we have to integrate any suspicious passenger before we accept them on board , to ensure their purpose of visit and of course valid documentation. With the nick of time we've to ensure all passengers are okay for travelling before we handover the manifest and total figuration of passengers and bags loaded to the Captain. Once 1 flight take off , we go for another flight....one day ground crews handles thousands of passengers. I also had experience a bomb threat flight and the flight turnover and we were called by state police to make reports. Overall we were all are great team work with all IFS crews.Push closed aircraft door for them and bid goodbyes with smiles and prayers and wishes Bon Voyage! See you soon! 😊👋 I pun travel jugak but only for holiday or meetings. Walau mcmana pun respect kudos to all the Airline Crews & Captains & FO & ground crews & Call Center agents & All airlines staffs 🤍🤍🤍
betulah tu DSS..bila kita kat kaunter pmbayaran...dpt resit n baki duit, kita ucap "tq o trma ksih" kat cashier tu, dia pulak buat tak reti, menyampah aku.,....
Abanggggg.... Nk kak ZZ n bang anuar.. kitorg dah la murung mCo . Kmbalikan kecerian kitorg. Msti ZZ n AZ byk cite2 manis diorg bole kongsi.. bang zarulll pleasee.. 😥😥😥
Ada gak paxs yg bila kita buat silap kita minta maaf betul² & dia pun beriya kata its ok / no problem tp blkg hari complaint sampai, written complaint by that pax..nan hadooo
Di tahun 2023, im coming here just to listen stories about their exprience. Best sangat dgr cerita DSS ni, soft spoken, and very hard working and enjoy apa beliau buat. Handling people knowledge takda dalam buku, kita belajar dari real life and experience. Thanks for this interview. Kudos team Abang Zarul 🎉 Hope many more story about airline and people behind that.
MAS steward/stewardess (mostly) layan baik kepada Mat Saleh je. Seolah2 org2 Melayu do not deserve it. Bergegas diaorg nak membantu mat saleh, minah saleh letak barang di atas. Org melayu kita, diorg tak tolong unless kita minta bantuan. There was one incident in 2000, my fren siap kena "tegur" dgn steward (suruh cepat sikit) sbb terkial2 letak barang di atas dan passengers lain kena beratur tunggu nak ambik tempat. So, my fren ni secara professional cakap, patut you datang tolong saya. (bayangkan my fren is petite, rendah orangnya, susah lah sikit nak angkat beg ke atas). She is a professional tech consultant tapi nampak biasa2 je. Mungkin sebab tu steward tu seperti meremehkan dia. Then when she finally sat down (next to me), we were together flying to London for work, datang Ketua Steward minta maaf bagi pihak steward tu. So many other incidents lain yg membuatkan saya dan kawan2 saya berpendapat begitu. Sikap double standard. Tapi bukan petugas airline sahaja, frontliners kat pejabat2 kerajaan juga saya notis perkara yg sama. Frontliners hotel tidak berlaku pula... 😅 Jangan marah, hanya bagi pendapat berdasarkan pengalaman sendiri. WAllahua'lam.
I have to disagree. Sometimes the way we treat others is the way others treats us. Why kita selalu 'nampak' crew layan 'mat saleh' extra or lebih or bias, bukan camtu, sebenarnya mat saleh or westeners yang approach first. The crew just play along. Example, morning flight, they stand to welcome passenger, dorang wish good morning pon sometimes no response, while westerners dorang dari jauh dah good morning, how are you, of coz crew smile and just being nice to everyone. So thats why nampak crew 'bias'.
@@LeaguePower_FREEPALESTINE …. I saya setuju dng awak. Saya frequent flyer (samada economy or business class tickets), saya suka Malaysia Airlines pramugara dan pramugari. Selalu sgt polite dan sedia membantu.
@@LeaguePower_FREEPALESTINE yes I'm agree with you.saya pon penah naik flight.some our people as I'm Malay when stewards tegur,mcm boh lyn.x semua.but mcm Tu lah.jenis berat mulut nak minta tlg,tapi mengharap Kan pertolongan.lps tu berat cakap tq.
*TAK SETUJU* Saya juga pelanggan MAS - saya tidak pernah mendapat layanan *double standard* ... Ye belum pernah ... Pernah saya menaiki *Route Jogja-KL* itulah *Penerbangan Terakhir* sebelum nya route nya ditutup pada 2009 - Kami mendapat layanan yang mesra seperti satu Keluarga Malaysia & Para Petugas MAS sempat berbual & bercerita dengan kami sehingga lah flight mendarat dengan selamat di KLIA ... Yang syoknya Business Class tiada penumpang .... Apa yang ada di Business Class mereka bagi kepada kami ... Terima kasih MAS 💚💚💚 Saya acapkali berurusan dengan Pejabat Kerajaan terutama LHDN & Immigration (Ini Jabatan Super Powerful Beb) ... Mereka sudah seperti rakan sekerja ... Sebab apa ... Segala Dokumentasi juga procedure saya ikuti sahaja tanpa Bantahan & segala ketidak Fahaman akan saya hubungi langsung dgn Pegawai terlibat & meminta penjelasan terperinci ... Alhamdulillah sepanjang saya berurusan dengan Jabatan Kerajaan belum pernah sekali saya dianak tirikan .... Tips mudah - jika berurusan dengan sesiapa sahaja *Body Language & Gaya Bahasa / Percakapan* itu penting sebab daripada situ orang akan tau siapa diri anda sebenarnya .... 💚💚💚💚💚💚💚💚 Wassalam
I believe komen saudari ni bukan personal attack towards cabin crew tapi sikap orang kita in general. Budaya mengagungkan mat saleh ni memang wujud pun dalam masyarakat kita. Jangan nafikan part tu. Sampai kadang2 wujud double standard dalam layanan kita. Kita semua sama saja. Just be nice dengan semua orang and treat everyone equally.
!["TAKE IT OR LEAVE IT" EP 9 - [PODCAST HITAM PUTIH KEHIDUPAN MUSIM 3]](http://i.ytimg.com/vi/EXWf6YBrwsI/mqdefault.jpg)
Seronok dengar DSS terang ttg 2 benda:
1)Beza adab org Barat dgn org kita yg katanya beradab sgt2. X semua tp realiti!
2)Product knowledge x de tp minta gaji tinggi. On the nose!
Malas dah nak puji Zarul tp still kena puji...hehe...thumbs up, content dgn ilmu. Tahniah DSS n Zarul
Terima kasih bnyk2
@@ZarulUmbrellaOfficial it has to go for part 3!
⅝⁴
..
Mmmm
Datin sharifah syawati ni bercakap, pergerakan semua classy. Suke cara dia bercakap teratur, confident n ada class.
Bagus life story Datin Sharifah Shawati
Bagus nasihat" Datin
Sangat terinspirasi dengan apa yang Datin cakap dan bagi kesan kat saya as a retailer. Terutama bab “u have to say No to the customers”. And Give a best solution. Sbb kdg2 kami rasa stress dan tertekan dgn karenah customers but after all these things I have to change my attitude. Thanks Bro Zarul for this video.
Terinspirasi tang mana tu??🙄🙄🙄
@@megatkrabithailand823 untuk aku terinspirasi la.. lain org lain cara 😊😊😊
Betul. Crew have been train, never say no, just give another solution. Thats why selalu crew cakap, saya check dulu, even dah tau takde tapi just bring another thing utk ganti anything. Sometimes customer ni dia nak rasa dia boss, bagi jer doa menang, kita keje pon hati happy.
@@LeaguePower_FREEPALESTINE setuju.. customer happy kita pun dapat pahala..
@@nashrulhadi2359 yer la tu
Dia gelak pun elegent. Betul² pandai bawak diri
Banyak Sharifah Shawati beri contoh dan tips, bagus sungguh! Terima kasih diucapkan.
Assalamualaikum Abang Zarul. Saya pernah bertemu dan berinteraksi secara face-to-face bersama Datin Sharifah Shawati sewaktu masih bertugas sebagai Pengurus Komunikasi Korporat di sebuah Syarikat dan beliau hadir sebagai tetamu pada sebuah majlis anjuran Syarikat kamj. She was very friendly, such a nice and elegant lady despite of her name and status. Apa yang beliau kongsikan dan ceritakan di dalam sesi interview ini adalah sama seperti pembawakan diri beliau di luar. Semoga Datin sentiasa dirahmati Allah swt ImsyaAllah.🥲👌
I like her positive vibes
Dia legend tapi dia luangkan jugak masa dia untuk borak dalam galley . . . What a classy but humble women . . . Ikhlass ❤
Penuh karisma & elegant Datin Sharifah Shawati.
Kalau saya kerja sebagai hotelier/ retailer , saya suka customer mcm ni. 😘 Dia memandang efforts n semangat. Dapat sikit input yg boleh saya belajar. Thanks Datin
Suka tgk DSS msa menjadi pembaca berita tv3...percakapan dia sgt teratur...bernas dan sgt berpengetahuan
tk sabar tunggu episode 2 ni…. senang betul tgk datin brcerita,, dia buat lawak pn aku gelak sekali…..respect la datin ni… the best episode wawancara bsama datin
Alhamdulillah
Datin SSS ni rajin layan I yg asyik minta drinks masa 30 Sep 1992 on my 1st flying experience dipenuhi mostly with students to Heathrow London. Senyum je..I was like eh dia ni yg baca berita TV3 tulah..charming hospitality.
Alhamdullah, true to wat she said 100%. Im breathing n living with a crew. He is my immediate family. Now working with an overseas airline , x SG airline. He was groomed by international line n improve so much as he met all kinds of nationality. He was a chnge man. Unlike wen he was a grown man at younger days.
The best stewardess so far. So inspiring. Tahniah DSS. I love to watch/listen your sharing. Tkasih Zarul.
DSS bercakap sangat santun, suara smooth je..suka dengar tip2 DSS. Memberi inspirasi
Thank you Datin for giving golden tips to say no but try to give all best towards others. It is a good attitude to implement. Do make more videos regarding aviation! I love it
Abg zarul bila nk interview kak zz.. Lama dah tggu..
Bagus betul cara penerangan tetamu kali ini(shawati)...memberi ilham dlm apa jua bidang...Tahniah
Antara pembaca berita favorite yang saya suka di TV3.
Terbaik Puan Sharifah.Pengalaman Bertugas.
Baru balik dari Langkawi dengan MAS bro.....sya rasa ini episod terbaik!!!
Alhamdulillah
Bagus DSS Abg Zarul tak perlu ask more questions she willing to share experience with patient ❤️❤️
U are absolutely right
@@ZarulUmbrellaOfficial positive fibre she give us thanks DSS ❤️❤️
I suka dgr datin bercerita
So professional....sesuai sgt2 jadi cabin crew MAS....bkn saja cantik tapi bijak.No wonder lah aku mmg respect gile dgn cabin crew MAS...please dont compare with another airline....i don't care about another airline...pada aku MAS still the best.Thanks Datin share dgn kitaorg...nak tanya ni...tak balik Terengganu ke...😁😁😁
terpesona betul tengok shahwati bercakap..one n only
Om Zarul, kalau boleh request interview Farzana Abdul Razak survivor stewardess of SQ 006. Bukan nak buka luka lama . Untuk share experience jer. Makaseh
Bestnya dgr datin ckp..ayat tersusun dan jelas 🥰
Keluar juga A2, tp byk yg off suara, sensitif ya? ok2 fhm. tp best la datin ni cerita, mmg nampak dia passion pd kerjaya
Zaman study dulu selalu fly tapi tak tahu pulak atas kepala tu call button🤣🤣 yg tahu lepas masuk flight makan & tidur saja😇.
Classy & elegant
Banyak fakta yang betul dari Datin. Cuma satu yang saya kurang setuju, tak semua ex crew fit untuk masuk dalam dunia pejabat (either zaman MAS or MAB). Ada juga yg sgt agile dalam kerja. From my own bad experience dengan 2 ex crew in 2 different company. Personality wise yg menjurus kepada slump, both also need improvement/flaws and need more knowledge in department they attached to, yet has they have the audacity to condencending other people (ada sampai berjaya naik jawatan manager ya despite keje hauk). Langgar kerja orang lain despite you don't know pun kerja orang tu. I have to admit grooming memang tip top baik laki baik perempuan sampai ke tua. Saya tak ada masalah dengan kebanyakan crew ya. Ramai kawan2 saya ex crew dan masih fly. Kesimpulannya, nak ambil crew boleh, but kena probation lama sikit, dan check background betul2. Sebab some are naturally good in faking. Lambat laun baru dapat tahu flawsnya.
agreed.
Since Dtn Sharifah ni mentioned Yusof Spring numerous times-I suggest that Zarul should have a session with Yusof Spring
aha kan nk kenal dan dengar jugak cerita En yusof Spring tue
saya sokong.
Inspiring..
Sgt memberikan inspirasi👍👍👍👍
Rindu mas..tpt cari rezeki…bab dejavu tu ye…sy pun masih terasa mcm masih lg kje dgn mas…siap bleh mimpi tpt keje lg kdg2…. Hrp dpt fly lg dgn mas
minit 16.49 hingga ke minit akhir, nasihat yang sangat baik dan berguna...saya suka😁
She's knowledgeable and smart. Best sangat. Harap Zarul dpt jemput dia lg sbg guest in the next video. Tq❤️❤️❤️👍
girls just want to have fun -- itulah shawati . she is happy go lucky and always sweet. thank u for being nice to all the crew under u -- B737
Really respect you Datin Sh. Shawati. You are such a beautiful, brilliant , very dedicated, polite, kind hearted and also humble person. Always have been your fan as 'pembaca berita di TV 3' dulu. Greetings from Kuching, Sarawak .
Datin, you never age much, still look as pretty as your younger years. Well respected and you carry yourself very well. Yes, I love MAS too.
Thanks Abang Zarul
hari hari saya tgok dan ulang channel abamg 😂
Tq
Sape Yusof Spring?? 🤔
Malaysia Airlines was the BEST! mmg bnyk free gift + pramugari & pramugara ramah2. Rindu sgt naik MAS🥰. pernah naik air asia, saudi tp xsama🥺
Love the way dia deliver!!!
Byk ilmu komunikasi yg saya dpt dlm interview ni. Tq.
mmg alert la datin bila isu flight madras ni...kalau yg sblm2 ni direct je ckp
Lucu sgt cerita yg disampaikan...mmg la kalau dh penat bo layan la🤭😁
yessssss yg dtggu2,,,,,ada part 3 x????... i was so amazed with DSS. Dengar tak berkelip2 mata....ni kalau ada dpn mata ntahlah....ternganga agaknya. Tq...Tq......Abg Zarul,,,,,,
Wanita Ini cantik Dan pandai
😍😍TQSM.. Lama tgu.. Best dgr datin cerita.. Beauty with brain
please cari yusuf tu pulak interview😆🤣😆🤣
We treat people the way we would like to be treated.🤗🤗🤗
Perfect
tuan Zarul....this time ur content is superb......macam ni laaa.....kipidap
betul tu..beza org kita ngn org 'lain', jika kat ngra org, bila kita terbersin / bersin ..they will say "God bless u darling" wahhhh....rasa damai...
Muka datin mcm mawar Rashid when she smiling
Assalamualaikum Abang Zarul, saya bukanlah seorang pramugara but i ' m one of the MAS ex tech ground crew. It's good to hear about all the stories from the air crew. Do you know as a ground crew,we also have stories. Do you know what happened if any ground crew mess up at theirs work.
Best sangat sharing DSS. TQ ZU
Since everyone can give an opinion, i pon nak cakap sikit. Don't exaggerated yg cabin crew can do this, can do that because those thing public people can learn. Cakap psl dunia pejabat, i working in printing & publishing company. This type of business really hard to handle. So i believe some major business in the office didn't want to hire an ex-cabin crew just because they know how to calm drunk passenger & help to deliver a baby on board.
selepas amy mastura, shawati paling sedap dgr pengalaman dorg.
Comel betuii ..sharifa ...i terhibur ..flight MAA ni lah jgk yg ..imvegetable!! Haha
Teruskan bro..sangat menarik content 👍
Terima kasih
dpt pn episod 2,bang nnt buat content seram lk xpuas dgr crta seram dlm pesawat n tmpat pramugara n pramugari transit..
Insyaallah nnt ada la tu
Sweet je kann ... Mcm mcm crew hadap ..what we remained steadyy ..
Yes company should hire cabin crew as ur staff
Thank to mas ..definitely ..!!
Sebelum pergi flight.. baca SEP , Aircraft types tak habis2... my mum said boleh masuk University
Good info & sharing from DSS for interview ❤️❤️❤️
Legend datin
Sangat cantik.😍😍
Episod ne pon best lepas Amy mastura....
seronok dgr DSS pnya cerita, bersahaja
mintak2 ada part 3
They are not train to be highclass waitres.... You are .... You takkan dapatlah layanan yang sama macam MAS... Unless you nak train diaorang
So inspiring! Can't wait for next episodes! Thank you so much bro Zarul and DSS!
Banyak ilmu yg kita dpat belajar.. 😀👍🏻
i just love her voice. very television and radio voice.. and her look and appearance very stewardess..
Blh di pratik kat tempat keja ne. Sentiasa senyup walau pn penat
Hi Bro Zarul...
Yeahh part 2 with Datin Sharifah Shawati...
Banyak tips yang didapat...
🌹
Agree iv yusof spring , dtn sharifah sebut nama yusof spring 4 ke 5 kali kot
I would agree the best people to employ are crews but also any airlines staffs. We are well trained in terms of safety , discipline and we are good as problem solver when it comes to emergency. Its true as what Datin says we learnt alot with human interactions. As ground crew also we work hand in hand with crews and Captain.We handled alot of different cultural people from all over the world. Sometimes I felt like an Inspector police at counter as we have to integrate any suspicious passenger before we accept them on board , to ensure their purpose of visit and of course valid documentation. With the nick of time we've to ensure all passengers are okay for travelling before we handover the manifest and total figuration of passengers and bags loaded to the Captain. Once 1 flight take off , we go for another flight....one day ground crews handles thousands of passengers. I also had experience a bomb threat flight and the flight turnover and we were called by state police to make reports. Overall we were all are great team work with all IFS crews.Push closed aircraft door for them and bid goodbyes with smiles and prayers and wishes Bon Voyage! See you soon! 😊👋 I pun travel jugak but only for holiday or meetings. Walau mcmana pun respect kudos to all the Airline Crews & Captains & FO & ground crews & Call Center agents & All airlines staffs 🤍🤍🤍
Ada part 3 x abg zarul??mcm xckup je 2 part je😁😁😁😁
See how
Interview dgn celebrity yg paling berkualiti penuh dgn intipati YG menyenangkan hati
Episode ni best...tapi disappointed sikit sebab ending mcm tu je
Might be ada sambungan
Bess sora dss...
sya paham bhasa kiasan ttng "madras flight" tu...
Lame tgu .. finally .. thanks abg zarul
sales tu pulak kata..."jika tkda kat rak tu, tak adalah tu" dia tak pg cari tau...eii mnyamaph aku.....
Datin ne ada buat kelas on9 tak? Terinspirasi la nk join! 😍🙌
Ada.. Banyak seminar n ada butik adamaya ..
betulah tu DSS..bila kita kat kaunter pmbayaran...dpt resit n baki duit, kita ucap "tq o trma ksih" kat cashier tu, dia pulak buat tak reti, menyampah aku.,....
Abanggggg.... Nk kak ZZ n bang anuar.. kitorg dah la murung mCo . Kmbalikan kecerian kitorg. Msti ZZ n AZ byk cite2 manis diorg bole kongsi.. bang zarulll pleasee.. 😥😥😥
Insyaallah sy dah cuba nk locked date - Semoga semuanya berjalan lancar
@@ZarulUmbrellaOfficial insyallah.. thanks abg . Thanks 😫😫😚😚😘
Very good person...nice attitude ♥️
bab niaga makanan ni kalau tak ambil berat ...urmmm memang berat laaa
Ada gak paxs yg bila kita buat silap kita minta maaf betul² & dia pun beriya kata its ok / no problem tp blkg hari complaint sampai, written complaint by that pax..nan hadooo
ada je bnyk kot
X sedar da abis ada next episod x ?
Omg DSS .. x sgka kena tarok ngn YS jg. 😅 mmg ketak lutut keje dgn YS..Madrass flight x popular sbb no allowance, keje dingdong 6hrs turn around , depart midnight cmbck KL sblm subuh 🤦♀️🥴
Di tahun 2023, im coming here just to listen stories about their exprience. Best sangat dgr cerita DSS ni, soft spoken, and very hard working and enjoy apa beliau buat.
Handling people knowledge takda dalam buku, kita belajar dari real life and experience. Thanks for this interview. Kudos team Abang Zarul 🎉
Hope many more story about airline and people behind that.
Tq
Nampak Zarul pulak cerita pengalaman dia (pasal offer menu lain) bila DSS cerita pengalaman yang sama.
MAS steward/stewardess (mostly) layan baik kepada Mat Saleh je. Seolah2 org2 Melayu do not deserve it. Bergegas diaorg nak membantu mat saleh, minah saleh letak barang di atas. Org melayu kita, diorg tak tolong unless kita minta bantuan. There was one incident in 2000, my fren siap kena "tegur" dgn steward (suruh cepat sikit) sbb terkial2 letak barang di atas dan passengers lain kena beratur tunggu nak ambik tempat. So, my fren ni secara professional cakap, patut you datang tolong saya. (bayangkan my fren is petite, rendah orangnya, susah lah sikit nak angkat beg ke atas). She is a professional tech consultant tapi nampak biasa2 je. Mungkin sebab tu steward tu seperti meremehkan dia. Then when she finally sat down (next to me), we were together flying to London for work, datang Ketua Steward minta maaf bagi pihak steward tu. So many other incidents lain yg membuatkan saya dan kawan2 saya berpendapat begitu. Sikap double standard. Tapi bukan petugas airline sahaja, frontliners kat pejabat2 kerajaan juga saya notis perkara yg sama. Frontliners hotel tidak berlaku pula... 😅 Jangan marah, hanya bagi pendapat berdasarkan pengalaman sendiri. WAllahua'lam.
I have to disagree. Sometimes the way we treat others is the way others treats us. Why kita selalu 'nampak' crew layan 'mat saleh' extra or lebih or bias, bukan camtu, sebenarnya mat saleh or westeners yang approach first. The crew just play along. Example, morning flight, they stand to welcome passenger, dorang wish good morning pon sometimes no response, while westerners dorang dari jauh dah good morning, how are you, of coz crew smile and just being nice to everyone. So thats why nampak crew 'bias'.
@@LeaguePower_FREEPALESTINE …. I saya setuju dng awak. Saya frequent flyer (samada economy or business class tickets), saya suka Malaysia Airlines pramugara dan pramugari. Selalu sgt polite dan sedia membantu.
@@LeaguePower_FREEPALESTINE yes I'm agree with you.saya pon penah naik flight.some our people as I'm Malay when stewards tegur,mcm boh lyn.x semua.but mcm Tu lah.jenis berat mulut nak minta tlg,tapi mengharap Kan pertolongan.lps tu berat cakap tq.
*TAK SETUJU*
Saya juga pelanggan MAS - saya tidak pernah mendapat layanan *double standard* ...
Ye belum pernah ...
Pernah saya menaiki *Route Jogja-KL* itulah *Penerbangan Terakhir* sebelum nya route nya ditutup pada 2009 - Kami mendapat layanan yang mesra seperti satu Keluarga Malaysia & Para Petugas MAS sempat berbual & bercerita dengan kami sehingga lah flight mendarat dengan selamat di KLIA ... Yang syoknya Business Class tiada penumpang .... Apa yang ada di Business Class mereka bagi kepada kami ... Terima kasih MAS 💚💚💚
Saya acapkali berurusan dengan Pejabat Kerajaan terutama LHDN & Immigration (Ini Jabatan Super Powerful Beb) ... Mereka sudah seperti rakan sekerja ... Sebab apa ... Segala Dokumentasi juga procedure saya ikuti sahaja tanpa Bantahan & segala ketidak Fahaman akan saya hubungi langsung dgn Pegawai terlibat & meminta penjelasan terperinci ... Alhamdulillah sepanjang saya berurusan dengan Jabatan Kerajaan belum pernah sekali saya dianak tirikan ....
Tips mudah - jika berurusan dengan sesiapa sahaja *Body Language & Gaya Bahasa / Percakapan* itu penting sebab daripada situ orang akan tau siapa diri anda sebenarnya ....
💚💚💚💚💚💚💚💚
Wassalam
I believe komen saudari ni bukan personal attack towards cabin crew tapi sikap orang kita in general. Budaya mengagungkan mat saleh ni memang wujud pun dalam masyarakat kita. Jangan nafikan part tu. Sampai kadang2 wujud double standard dalam layanan kita. Kita semua sama saja. Just be nice dengan semua orang and treat everyone equally.
Alhamdulillah akak tunggu ni
Tq akak ku