Cross Selling and Up Selling in Retail | Retail Management

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  • Опубліковано 16 вер 2024
  • Cross-selling involves selling related, supplementary products or services based on the customer's interest in, or purchase of, one of your company's products. It's a great way of increasing customer loyalty and deepening customer relationships which in turn can improve customer lifetime value and retention.
    Upselling is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase. Upselling is often confused or used interchangeably with cross-selling, which is the practice of offering customers additional products to complement an existing purchase. An example of cross-selling would be to recommend speakers to go with the computer, rather than an improved version of the computer itself. Both upselling and cross-selling are methods of increasing sales to existing customers
    #retail
    #crossselling
    #upselling

КОМЕНТАРІ • 100

  • @durusuresh3952
    @durusuresh3952 5 років тому +4

    Example are rocking .....It's simple and easy to remember ...Tq bro..🙏

    • @RetailConcepts
      @RetailConcepts  5 років тому

      Welcome....happy that you liked the video....pls share with your friends and support me ....

  • @Faridahjames
    @Faridahjames 4 роки тому +4

    this was well explained. I understood everything well. Thank you

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Welcome.... Glad to hear that you liked it...😊

  • @vortexblue12
    @vortexblue12 4 роки тому +1

    Thank you! I like how simple it is. Very good!

  • @thefonkouos128
    @thefonkouos128 4 роки тому +2

    Thank you for this
    I failed one interview because i was giving another explanation about cross selling
    I told the interviewer that’s it is add on sale
    Which is still Good
    But now i understand better
    Thanks

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Welcome...glad you liked it 👍🏻

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt
      Pls join our whatsapp group

  • @BHASKARARAOKONNA
    @BHASKARARAOKONNA 3 роки тому +1

    Thanks for explaining it in a easy and better understanding way. 😊👍👌

    • @RetailConcepts
      @RetailConcepts  3 роки тому

      Glad you like it... Pls share and subscribe for more updates 👍🏻

  • @HimaJyothi-i3t
    @HimaJyothi-i3t 2 місяці тому +1

    excellent sir

  • @audorksdelivered
    @audorksdelivered 4 роки тому +1

    Awesome topic. These selling techniques will definitely increase business profits.

    • @RetailConcepts
      @RetailConcepts  4 роки тому +1

      Thank you.... Glad to know you liked it

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt
      Pls join our whatsapp group

  • @queenmma4020
    @queenmma4020 10 місяців тому +1

    Great video keep it up

  • @anshumandeode7994
    @anshumandeode7994 4 роки тому +2

    Thank you sir
    Understand in one go
    Much love 😃😃😃
    Stay home stay safe 👏👏

    • @RetailConcepts
      @RetailConcepts  4 роки тому +1

      Thanks brother.... Pls share the video with others 👍🏻👍🏻

    • @anshumandeode7994
      @anshumandeode7994 4 роки тому +1

      @@RetailConcepts sir please make a video over models of crm like -idci, qci ect
      We need your way to understand this the is very tough to understand 😑😑😭😭😭😭

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt
      Pls join our whatsapp group

  • @arif_nitc
    @arif_nitc 3 роки тому +1

    Really nice

  • @sirishapadavala1832
    @sirishapadavala1832 4 роки тому +1

    Super clearn and clean explanation
    Thank you.....

  • @miguelgomez6048
    @miguelgomez6048 4 роки тому +2

    very helpful video Osama, thank u for the help waagwan

  • @4trightcitizen895
    @4trightcitizen895 5 років тому +2

    Well done. Thank you.

    • @RetailConcepts
      @RetailConcepts  5 років тому +1

      Thanks.....glad to know that you liked

  • @gnanaselwin6352
    @gnanaselwin6352 Рік тому +1

    Thank you for this amazing explanation ....

    • @RetailConcepts
      @RetailConcepts  Рік тому

      Thank you so much…. Glad to hear from you…. Pls subscribe and share…😊

  • @rajajessonsingh387
    @rajajessonsingh387 4 роки тому +1

    good one. short and sweet!

  • @Happiness-zd3ou
    @Happiness-zd3ou 4 роки тому +1

    Nice video.

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      @naresh arora.... Thanks for liking the video
      ..

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt
      Pls join our whatsapp group

  • @PoonamSharma-lb4cp
    @PoonamSharma-lb4cp 4 роки тому +1

    Thank you sir for making this video.... It's really help me to understand this concept

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Welcome Poonam.... Glad you liked this video....

  • @anushakamalakannan5763
    @anushakamalakannan5763 4 роки тому +1

    Awesome examples given. Neat presentation👌👌

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Thank you very much ...... Glad to know that you liked it..... 😊

  • @sathyasathya5553
    @sathyasathya5553 4 роки тому +1

    This video is useful

  • @mohamadehsanmotivationalsp5990
    @mohamadehsanmotivationalsp5990 3 роки тому +1

    Good information really help to public and me

  • @AnnaPoorani-i7p
    @AnnaPoorani-i7p 5 місяців тому

    Thankyou anna it's very helpful to understanding the concept

  • @viresh545
    @viresh545 3 роки тому +1

    Super explanation bro with examples 👌👌

    • @RetailConcepts
      @RetailConcepts  3 роки тому

      Thanks... Any suggestions and feedback pls comment and let me know

  • @nawazshaikh0019
    @nawazshaikh0019 3 роки тому +2

    After one month I have interview of Sales associate..and this two questions 😎

    • @RetailConcepts
      @RetailConcepts  3 роки тому +1

      All the very best for your interview....👍🏻😊

  • @kiplingdeath5792
    @kiplingdeath5792 3 роки тому +1

    Thank you brother it's helpful.. God Bless

  • @lacag-lacag
    @lacag-lacag 3 роки тому +1

    explained well and cleaaan

  • @saitilak1997
    @saitilak1997 4 роки тому +1

    Explanation is xcelent

  • @rajendramehra4651
    @rajendramehra4651 5 років тому +4

    *Sir please shoot more video about retail what is kpi,kra,attachment like this*

    • @RetailConcepts
      @RetailConcepts  5 років тому +2

      Sure... Will keep uploading regular videos about retail and management....

  • @minabasu7549
    @minabasu7549 4 роки тому +1

    I Like it

  • @suhaibkhan7644
    @suhaibkhan7644 4 роки тому +1

    Very well thanx....

  • @hussainmohammad2244
    @hussainmohammad2244 5 років тому +1

    Thank u very much for ur nice video

  • @PoojaSharma-yl3cu
    @PoojaSharma-yl3cu 4 роки тому +1

    So nice thanks for this video

  • @ebijefi7869
    @ebijefi7869 4 роки тому +1

    Thank you sir

  • @OshadhiVindhyani
    @OshadhiVindhyani 4 роки тому +1

    Thank you very much

  • @mahirakazi01
    @mahirakazi01 4 роки тому +1

    thanks

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Welcome.... Happy to know that you liked the video

  • @zionbey2980
    @zionbey2980 4 роки тому +1

    Superb thank you

    • @RetailConcepts
      @RetailConcepts  4 роки тому +1

      Thanks glad you liked it

    • @zionbey2980
      @zionbey2980 4 роки тому

      It really helps when we are in a interview, it worked and it’s helped me to teach people what’s the up sales and cross sales and how to apply those. thanks again.😍
      Don’t give up, upload more videos!!

    • @zionbey2980
      @zionbey2980 4 роки тому +1

      And Subscribed 👍

    • @RetailConcepts
      @RetailConcepts  4 роки тому +1

      Thanks... That motivates me a lot 👍🏻

  • @kevinpeterwareham8131
    @kevinpeterwareham8131 3 роки тому +1

    GOOD APART FROM UNECESSARY MUSIC

    • @RetailConcepts
      @RetailConcepts  3 роки тому

      Thanks.... Will reduce the music 🎶 volume

  • @yoursubconscious
    @yoursubconscious 3 роки тому

    holy bass batman!!

  • @raushan17_YT
    @raushan17_YT 4 роки тому +1

    Addon selling and impulse selling explain on your next video

  • @rajendramehra4651
    @rajendramehra4651 5 років тому +2

    *sir please speak in hindi also it will be easy to understand*

    • @RetailConcepts
      @RetailConcepts  5 років тому

      Sure will do some videos in Hindi in future

  • @anshumandeode7994
    @anshumandeode7994 4 роки тому +1

    But what is ticket value 😭😭😐

    • @RetailConcepts
      @RetailConcepts  4 роки тому +1

      Check out the below video for ticket value
      ua-cam.com/video/kgt2Irzm6T8/v-deo.html

  • @mansisingh4225
    @mansisingh4225 4 роки тому +1

    Worm transfar and could Hindi English mein

  • @rautaish
    @rautaish Рік тому +1

    no need of bg music 🥲

  • @rajajessonsingh387
    @rajajessonsingh387 4 роки тому

    good one. short and sweet!

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      Thanks for liking.... it motivates me

    • @RetailConcepts
      @RetailConcepts  4 роки тому

      chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt
      Pls join our whatsapp group

  • @sathyasathya5553
    @sathyasathya5553 4 роки тому +1

    This video is useful