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The rules about the time a product is on the product display can be modified . We did it regularly because the 30 minutes doesn't make something to decay when they are staying in the right temperature.
Also some advice i dont know if yall vape but if ya have a nicotine craving while on the clock,good places to take a quick vape break is in the bathrooms (be mindful of the smoke detectors and sprinkler systems), In the walk fridge/freezer out of cameras veiw, itll be cold enough that the vapor as you exhale will be masked by the cold smoke frome the freezer fans that it'll be invisible, outside while you're takeing food to a curbside order/parked car on hold and lastly, in the storage room (if you have sliding shelves) hide away from the cameras, but it will be more risky than the other three risky as anyone can walk including a manager
If a customer gives you a tip you have a right to keep it or put it in the charity box just don't tell your manager you received a tip keep it to yourself if you get one
I think the whole tip thing is at just about any place where you're on a register, it's not that they don't want you to have it but moreso that you're dealing with money you could easily take extra, and if loss prevention sees u pocketing money from the til, you'll be fired whether it was meant as a tip or not
@@mids5854 you never know... I was working in a retail store, and a coworker was making 15 an hour, and got fired for stealing ... either way though mcdonalds are mostly minimum wage jobs. Sometimes people steal from a job just cause.... I work at amazon now and they started us at 18$ and I've seen people stealing snacks and soda during break.
If you want fresh fries, just ask for them to be made fresh. It's more work for the employees to make the no salt fries. They have to clean out the holding bin, clean the fry scoop, etc. (Only to have the customer ask for packets of salt to put on their fresh no salt fries!)
Lol when I worked at McDonald's and someone asked for fresh fries at night we would just take the old fries and throw them into a basket and put them in the fryer for a minute. No one ever knew lol.
Worked at a McDonald’s when I was younger. Can guaranteed we only followed that time rule when the big bosses were in. Otherwise, the store managers would just reset the timers 😅 especially the overnight food… it would seem times stay there for 2+ hours 😂
I worked for a McDonald's franchise back in the 2000s and one assistant manager often times looked the other way on some rules. He had no problem with us swiping a nugget l, chicken strip, etc so as long as it got written off as expired or hit the floor. Also one evening when he was holding down the fort, we were understaffed on a lenten Friday when they served 2 for $3 fillet-o-fish. Because we were so burned I suggested making a beer run during my break but that assistant manager said he had a bottle of Jack Daniel's in his car.... as soon the dining room closed we were drinking Jack & Coke in the large drink cups!
Lol. I worked at McDonald’s when my daughter was still small and I needed flexible hours and I had a manager like that and worked with a fun group of people, we were very quick and gave very friendly service but in slow times when things were done we would have a little party once in awhile after closing
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As a former worker for the creepy mascot, the food timers are typically more suggestions than actually enforced along with almost all of the other rules unless they are looking for a reason to fire you to begin with.
Former worker (Worked both kitchen and service). Lots of thing depend on the location and how the owner wants to operate. 1. Never heard of that. I called him "the clown" 2. Yes, but I thought it was public knowledge. No one in the franchise I was working under would give enough of sh*t to fire anyone for letting someone in after dining room hours. 3. How is this not obvious? We did give cops and emergency workers free coffee (lobby only) in the morning. Just my franchise though. Free food was only given when our location would get "shopped" (inspected) by people from the franchise. 4. Yes no facial hair. Same with the tattoos. Had a manager that had to wear sleeves to cover his tattoos. 5. Well we have instructions on how to assemble stuff and everything on "the line" is in the order that things are added anyway. Breakfast may be an exception since all those things are in a wierd order. (I would go off the illustrated instructions) 6. Yes. That's a food safety thing. McDonald's doesn't want to be liable for cross contamination. Most we could do is sell things separate. I was surprised to see McDonald's advertising things like "land air and sea" on twitter. 7. Don't remember the holding times but that about right. Also if you want fresh fries, just ask. Making fries with no salt is a huge hassle. Helpful hint: If there's a line in the drive-through, fries are likely to be fresh because so many are being sold and more have to be made. If the drive-through is empty, that's when you're more likely to wait because whatever food they have may been sitting there. 8. No person is heavy enough to activate the voice order thing. ?? 9. Yes, but I don't think owners make it a big deal at some places. 10. Yes but most locations have a break room and you can just go on your phone there when business is dead.
No. 4 I have to day here in pa u will find guys with beards and full arm tattoos that includes women or with huge gage earring or with big gaping holes in their lobs
@@Doublemg12 Our locations closed their doors after 10pm so yes no bathrooms after 10 in our locations. We close the doors because overnight is minimally manned. There's usually only one person working service, one in the kitchen and a manager (which usually just helps the person working service since the drive through has two lanes)
@@MrSpecify9 Was talking about employees. My sister told me during peak hours employees have to stay in their position and aren't allowed to use the bathroom
Under no circumstances, if a customer comes up and screams at you that "He did not get a burger with his burger" never reply to him " Did you look under the pickle?" Gets you fired every time.
Any fast food restaurant that fires a employee for accepting a tip deserve to close down forever. They already barely paying those folks and they're willing to fire a employee because a customer want them to have a tip? That's stupid af.
Home Depot is the same. The reason is, if you accept tips, it becomes a new norm and people will feel like they have to tip employees. Customers will resent it and do business elsewhere. If the employees don't like the pay or rules, they are free to find employment elsewhere.
I had two incident 1- it was a holiday Christmas and a customer want to give me $20.00 and I told him we are not allowed to accept it. The customer got mad at me for not accepting it. Then I went over to him and I said OK I’ll take it. And I thank him. 2- The second one is when I found a pocketbook and I put it in the back office. A female customer came in and had said did anyone found a pocketbook. I said yes I found one. Then she had to describe to me what was inside and what the pocketbook look like. Then after that I gave her her pocketbook. She gave me $60.00 I explain to her that I’m not supposed to accept this. But she insisted so I took it. I did not tell any of the managers about this. It’s no one‘s business.
My daughter, 2 granddaughters, grandson & I met Ronald McDonald at the Ronald McDonald House in Rochester, New York when we stayed there. We even got a picture with him. It was pretty neat.
Ha! Yea I’m a manager at McDonald’s… just wanted to see which of these are actually true. Free food to first responders not true. OUR store takes care of our community and we comp ALL first responders. I’m from Vegas, so after Oct 1st 2017 it became a thing for us!
@corey Babcock no that's not the case most of time. Its the same reason a lot of places won't let trash go out after a certain time a SAFETY issue so people with bad motives don't gain access to the money
I was appalled to find out that they don't get their meals for free. I worked at a steak house many years ago & we could get a hamburger or small steak for free for lunch or dinner when we were working. Shame on you McDonald's!!!!
Have also seen people getting denied service while riding a bicycle through the drive-thru. As for the denied accepting tips thing, would not doubt it to just be them not wanting to take any chances. If the cashier's draw comes up short, the camera will show the employee putting money in their pocket. Just do not believe McDonald's would try and go through any effort to differentiate what money came from a customer as a tip and what was from the draw.
Bro a customer smashed My McDonald's screens like a month or two ago and they tried to tip my friend who was working the window at the time $100 for the trouble plus whatever he had to pay to replace the screen, which was apparently like 25k. Like wholy moly
@@bigdaddigaming Idk where you work but I get tips all the time including my manager and we pocket the money most of the time it’s 2 bucks sometime I shove it in the draw if I believed I shorted it. Once some guy rolled up with a 50 and said keep the change the change was 20 somebucks so I counted my self the change and kept it. I left the coins tho
No you can't keep a phone in your pocket, the smart watches I've seen several managers having and using them while on the floor but I've never seen another crew member using one so I'm not sure about that
We are allowed to have our phones in our pockets. And a few of us have smart watches. I've worked at my newest store for 2 and a half years now. My old store we where able to have our phones on us too
Managers have to have some form of communication on them in case they need to be contacted by their boss or they need to contact their boss for any reason.
@@beautyindarkness8146 ours has a land line at the front of the store and also in the office, there's no need for a manager to have a phone or smart watch in our store, plus the owner/franchise always calls the main store not the store manager
I have gotten free food from McDonald's...but it was because they mess up. I was "parked" after going through the drive through window, but they ended up giving my order to someone else. I had to walk in, and was given an extra big breakfast with hot cakes. They also have "forgotten" me while after parking me -- several times as a matter of fact. One time my entire order was refunded, and given extra hash browns.
I worked at McDonalds in the early ‘90s and one rule that wasn’t mentioned that I found surprising is I was required to ask, “Do you want fries with that?” Value meals existed but people still ordered stuff without fries back then. I found it unnecessary. I wasn’t going to ask a customer who ordered a value meal if they wanted fries with it when it came with fries. This was also back when McDonalds offered “super-size” and I may have also been required to ask someone if they wanted to supersize their value meal. Those super sizes were insane. You could feed a family of 4 a super sized fries. You would be surprised at how many people never thought to specify size for fries and drink. I remember being concerned that customers would get pissed if I asked too many questions and would just assume customers wanted ketchup and give every customer an entire handful. The McDonalds I worked at didn’t offer self-serve condiments at the time. Sure wish they did.
@@redconvoy that reminds me that as an employee we got 50% off the food, during our breaks during working hours only. I was conscientious of calorie (not as much heath at the time), and would usually only eat a cheeseburger or chicken nuggets with a drink for lunch, but occasionally wanted fries so I would only eat the fries. Employees got creative with the food they ate on breaks too. Before the “McGangbang” and “Air Land and Sea”, one of my co-workers would get pancakes and put the strawberry sundae sauce on them in place of maple syrup.
@@AngelaMastrodonato I should have done that! I bet they would have tasted good with the chocolate sauce too! I worked for McDonalds over 30 years ago. Maybe 36 or 37 years ago (Teen). Back then we got it for free. I am surprised they charged you for the meal even at half off. I used to work in the back too. They had salads like oriental chicken, garden salad, and a cobb type salad. I used to customize salads for employees who asked. I wish salads would make a come back there. I don't blame you for being like that. Having a whole combo meal is like a half a day's calories.
@@redconvoy I think I worked there in ‘93 - ‘94 so almost 30 years ago. I started shortly after they increased the price of their senior coffee from free to 25 cents. Maybe they had just started charging employees half price around the same time: considering we were paid minimum wage with no paid time off or any other benefits, charging half price does seem cheap. At least they kept the costs down for the consumer back then.
The no free food is crap, all the McDonald's I've worked at if there's an extra sandwich made by accident they always give it away rather than waste it, either to a customer or a crew member If it's an order you can't just go adding things to it unless it's for a manager, a manager can put there order in on the register then go back to the line and ask them to put other things on it and I've seen hundreds of managers do this thousands of times
They aren't supposed to do that. That's a basic rule across the entire industry. Not just fast food but food distribution in general. Unsellable = inedible. It might even be an FDA regulation, but I can't recall.
The phone rule makes sense because the surface of the phone is covered in bacteria. Most employees will just hold their phones with their gloves on, and that can contaminate the food...among other things.
To the no free food I was at a McDonald’s as a kid and was a nickel short they made the sundae and was about to give it to me. But being short a nickel and asking everyone there if anyone has a nickel and being told no I ended up watching them toss away that Sundae in the trash. Um what? I understand why but still threw me off as a kid
We used to eat the leftover breakfast once we switched to lunch hours. Also, I once had a customer force to take a $5 bill and wouldn't leave until I put it in my pocket. No one said a thing about it. The customer before her had screamed at me and she wanted to make my day. Didn't get in trouble, but I wouldn't have given it up anyway, cause screw mcds.
I liked this because it is disappointing that McDonalds doesn’t allow employees to accept unsolicited tips, especially since I worked there years ago and because the food wasn’t always ready I sometimes had to take the food to the customer’s table, more often than I found reasonable for minimum wage. But the video mentioned McDonalds requires the employee to either decline it or put it in their charity box, implying the money went to charity just like Walmart requires of their employees. Now if one of the charities happens to be the Ronald McDonald house, that is a grey area.
Okay here is some of the actual rules. If your pants have belt loops you have to wear a belt with them. You can except a tip if you don't care that the store will drop your pay to Waitstaff Pay. Your sandwich is made fresh. There is a holding bin for each kind of burger or fish pattie or Chicken during peak hours the patties are in long solid plastic pans that sit in this machine and the person cooking the actual burgers has to push a button to turn on the timer each time they make new patties. Eggs and bacon also go in the same plastic pans they are cleaned after breakfast shift by the drive-thru person that takes the money in the first window. I cleaned those pans. The back drive-thru person also puts together the kids meal boxes and adds the toy. You can mix and match any food item. But you can't get fries on your burger or breakfast items on lunch sandwiches like a fried egg because you will have to clean the whole grill again otherwise you just scrape it down between sets of patties. Chicken and fries never go in the same oil at the same time. However when the fryer is cleaned they move the oil that had fried fries to the other vat and then new clean oil is put in the fry side. No you could not give food away unless there was a valid reason like a customer having to wait on fish or chicken to cook, you could give an Apple Pie or small soda if they were in side the store. Never gave food away in the drive-thru. I worked all positions but back drive-thru was my favorite as you got to talk to some of the same people every day. The thing I didn't like was the Manager had to come take my place if I had to go to the bathroom. I almost sh*t my pants one day. Another day The Manager hooked a lugie on a customer's car in the drive-thru because she was passed about something. This Manager would scream at customers call them names swear at them. When the lugie was reported by the customer she tried to claim it was me, but I am not of the same Ethnicity. So the customer had to come in and Identify who it was. She got fired that minute.
Half of these "bizarre" rules are typical at any restaurant where you're working with and around food. It's literally food safety. Serve safe? Have you ever worked in any restaurant ever?
LMAO I guess the Mcdonalds around me never follows any of these rules. Even the rule about them not using the phone while on the clock. I've gone to both the ones by me and had people take my order while they was talking on the cellphone the whole time and even to the point where I had to order a few times because they was not even paying attention to me at all.
The hold time thing is true we’re supporting to throw out food after awhile although no one does it because it’s good waste and they get mad when we waste food because there is a food cost and if there’s a franchise they go off of every stores food cost so basically your competing with every store in the franchise owners for everything
There was one time, not long ago, that I got free food at Mc'D's. It was the usual 3-step, drive-thru process---order at speaker, pay at first window, pick up at second window. Well, when I got to the pay window, it was closed, with no one there. I waited and waited, maybe 5-10 minutes. Cars were stacking up behind me, and folks had begun to honk. Finally, I just pulled up to the pick-up window, figuring that I would pay there. Well, they just handed me the food, and told me to have a nice day. Feeling a sudden spasm of honesty, I told them that there had been no one at the pay window. Apparently, that person had walked off the job. This threw their whole system into chaos! With no way to pay at the pick-up window, and their their whole drive-thru system now turning into pandemonium, they just told me, "No charge", and sent me on my way.
There are some McDonald's locations who will serve pedestrians in the drive-thru. Truck drivers can't exactly drive their trucks thru the drive-thru so they allow them to be served in the drive-thru.
This must be for corporate stores only because my nearest McDonald's is a privately owned franchise and they let us go in there to go to the bathroom whenever we want. But I also live in a postage stamp of a town where the biggest crime is that one of the neighbors is feeding the deer and the other neighbor is mad. Oh and maybe the highschoolers are getting high behind the library. But ppl don't even lock their doors. So maybe a Metro McDonald's or somewhere with a higher concentration of crime these would be hard steadfast rules but I think that many of the franchise stores are more relaxed. The guy that owns the McDonald's also owns the dairy queen, Zaxby's, Captain D's, Bojangles and Dunkin' donuts in this town too. I'm pretty sure he is from here and when his mother forced him to move home to take care of her; he realized none of his favorite foods were nearby so he... Built them lol. They're old old money. He's a cool guy though. He had to close down his steak and shake. I think the real estate location became more valuable than the business because they tore the whole building down and now they're about to build something else there. Welcome to ADHD land.
As a manager, I can say MOST of these are enforced at our place. Our franchise owners are cool though with facial hair, as long as neckbeards keep the neckbeard groomed, and i've seen crazy moustaches. The Drive-thru, not walk-thru is one I find myself enforcing CONSTANTLY at night. Lobby closes at 10pm, DT stays open until 11/midnight depending on the night. Had customers complain over not being able to come in and order, hence walking up to the speaker. I tell them every time, 'it's called a drive-thru for a reason. No car? No service there'.
I once went though on a bicycle, and got served. They said they didn't know if they were allowed or not, because I was the first person to do so. I just said, well it's worth a try, everything else is closed and it's either try or not eat for like 10 hours till everything opens.
I get a lot of the strict rules that Mc Donald's has their employees adhere to, but they could give their employees free food for lunch (if they don't already). I'm glad they're so strict about the employees hygiene! That said these rules that have to be adhered to(in my opinion)requires HIGHER PAY for the EMPLOYEES! I agree with the narrator that Mc Donald's SHOULD DONATE THE LEFTOVERS TO THE NEEDY as well.
@@michaelterrell I see your point. That's why they could have a "liability clause" that said" by giving this donated food to your organization, you understand that McDonald's has no liability for/to anyone who may become sick/ die as a result of your serving McDonald's food to anyone". This would dissolve McDonald's from any and all potential liability/ lawsuits.
Here in Australia they have comps or coupon collectables then don't pay out with them! Many regularly get orders wrong especially with menu log delivery then don't take responsibility - many managers are young with juvenile unprofessional attitudes - they are not monitored for standards.
Every time I go to the drive thru the person who is in the first window taking the orders is always on their phone, and employees can eat their food on their lunch break just not on the clock.
The only times i goto the drive thru on foot is during covid was super serious and the dining room was completely cut off and they only did drive thru i only walked up when when there was no vehicle's after i place the order and payed i ask to meet at the front door so im not im the driving section.
I work for McDonald's and just about every fast food place, McDonald's is at the bottom of the pit. Working at Arby's now and the best thing is my coworkers.
McDonald's tipping policy is a joke. They claim its because they pay the workers more than enough to not need tips... well minimum wage is what they pay .. that's in no way enough money to survive. They need to give workers the tips.. it's just common respect for your staff..
I was in a BK and a girl walked up to the cashier and gave her a tip she took it with no problem have never seen that done in a fast food place ever sorry Ronnie eh mmm eh Ronald
My friends and I worked in Mickey Dees decades ago in HS. I used to give tons of food away. Turned my head one time and the shift manager was standing right next to me while I was doing it. He gave me a look and that was all. Never did it again. Didn't get fired either.
I used to love McDonald's. Then I started feeling like crap after I ate there. I'd love a big Mac right now but I don't want to feel like crap for the next 6 hours.. Thanks but no thanks. Trash food!
Yeah they waste like so much food in the end of the day, and it's all thrown out!! why can't they just give all the leftover food that they throw away to people that need it. Its just disgusting how much they throw out per day.
Worked in several fast food places and to my knowledge food hold times are mostly enforced by the local health departments, same goes with nail length and some times nail polish. We did get free lunch if you worked at least a six hour shift. Could not except tips.
I can understand the ' No personal tips ' rule at the drive thru window. That person should have to put it in a container so ALL the employees can share. It would be the managers job to divide it equally amongst employees on payday. Any manager caught keeping the tip box for them selves should be fired .
I’d rather stick my hand in a blender than work at fast food. And no one’s gonna take my tips if I’m given one. And McGangbangs are friggin amazing. Also someone pulled a gun on me walking through a drive through. Fast Food sucks…
Yeah! I used to work for a 24/7 hour Walgreens during my younger adult days! Very dangerous area towards homeless and criminals coming inside the store during that period of earlier 2000’s! Around 6 1/2 months I quit that sh*thole job!
McDonald’s do not play about their fries. After 5 minutes they must be thrown away. That’s why they are always the same. This is the only restaurant I know that does that. I’ve worked for jack in the box, Burger King, del taco, Whataburger. And ahhh they don’t care. When new fries are ready you should never mix them with the old fries. That’s what a lot of restaurants do. McDonald’s will never do that. That’s the consistency
During lunch and dinner most McDonald's actually will add more fries because where busy and going through them so fast there going to get used but once the rush is over the 5 min rule dose kick in
@@brooklyn_716 unfortunately you have a bad store there, if there no going by there gold standard I'd suggest finding a different store or contacting corporate about it If you do end up contacting corporate ask a manager for there store number, that will tell corporate exactly witch store it is without having to get the actual address of the store
Most of these rules aren't "bizarre" in any way and make logical sense. I've not worked at a McDonald's but at a lot of other restaurants over the years and they've all had variants of most of these rules. 1. McDonald's specific, I'm skipping. 2. Two part answer, the one I'd argue more important is that it's a safety issue. Crimes like a robbery are less likely to happen during broad daylight and peak hours while the establishment is fully staffed. At night when the lobby closes and most of the staff go home except for the handful of closing employees who are cleaning are all that's left would be the sensible time to rob the store since there are no customers, fewer employees to worry about, etc. And after closing the lobby there's a lot of cleaning to do before closing and I wouldn't wanna clean the toilet a second time before close because someone decided to take a big dump in it. 3. Generally speaking, yeah, though where I've worked it was more case-by-case and within reason and the discretion of the manager I was working with. 4. Food safety and sanitation rules and regulations. And having a dress code and standards for some kind of a professional image is basically a given at any job, restaurant or not, unless you're a brick layer or other laborer and it doesn't matter what you look like as long as you know how to lay bricks. 5. I've never worked at a restaurant that didn't have a spec chart right above the make-line. There are a lot of menu items to remember and while doable that takes time to learn them all, so it's good for just helping memory and for training new employees to have the specifications clearly laid out for each item. And customers want a consistent experience at a restaurant so it helps to be able to glance at the chart as-needed or have it available to look at. 6. Depending on the items cross-contamination can be a thing... And look above to consistent specifications. I don't give a toss what a customer does to the food after they get it since it's their food, but while it's behind the counter it's my food and has to be done to specific standards. 7. Another quality control measure. The food tastes the best and has the best texture while it's fresh and if it sits under a heat lamp or other kind of warmer it goes really soft and soggy if it's supposed to be crispy and if it's meat eventually it dries until it's hard as a rock as the moisture evaporates. And the longer food sits it starts to spoil (even if very slowly) so you don't want food just sitting warm for hours on end starting. 8. The one restaurant I worked at with a drive through had a sensor that a car or bike had to trip for the microphones to go hot and to ding the window's headset that someone was about to order. A human body on its own isn't able to trip that sensor. And let's be real, 90% of every person I've ever seen drive is stupid and someone is gonna swing that corner way too fast and some guy on foot would be splattered against the wall. Nobody wants that because there's a lot of paperwork involved in recording workplace incidents for minor injuries. I don't wanna imagine the paperwork and liability issues for someone being human roadkill over a Big Mac. 9. If a clearly written rule is in place, understandable, but I've not had a manager get mad if someone was tipped at fast food places I've worked at. It's not common to tip fast food workers anyway, so it doesn't happen often. 10. Yeah, it looks unprofessional when it's busy. And technically speaking as far as sanitation and food safety goes phones and personal objects are considered unsanitized objects and after handling them you're supposed to wash up again. In practice at places I've worked as long as the customer didn't see it and you weren't obviously on your phone in front of customers basically everyone top to bottom of the team hierarchy has used their phones. And after the lobby closes for the night the rule becomes even less enforced at each restaurant I've worked at and people start listening to music, podcasts, etc as they clean, maybe take a breather to message back their moms or whoever. In the breakroom is where phones are supposed to be, but I'm sure that boils down to manager's mood and discretion to turn a blind eye even if the rules say not to. But again, the reasons why you shouldn't have your phone out do make sense. Basically all of these rules pointed out in the video are applied to every restaurant in some way or another for a very good reason. The only thing I learned from this video is that the presenter, script writer, or whoever was in charge of this video clearly has no restaurant experience.
0:20 - 0:30 In 2014, Ronald McDonald was phased out as McDonald's mascot and was replaced by some creepy anthropomorphic happy meal box that always looks like it's high on meth. You likely did not know that because they have yet to phase him out in all territories where McDonald's exists
1982 My first day after having *No free food* trained into my brain I rang up a Police officer he paid. I got yelled at that I should always give food free to service people. They said I had bathroom duties for a week. I walked out.
All of the McDonald's in Wayne county, Michigan have had their dining rooms closed for 2 1/2 years since COVID. Which is why I have not eaten at a McDonald's in 2 1/2 years. I have never done drive-thru's and I am not going to start now.
Shift supervisors and managers are allowed to do "Product checks" pull a burger out of the bin, open it up, look at how it is made, taste test it. Same with McNuggets and fries. When you talked about the nail length, I had to laugh. I worked McD's back in the 80's, we had a employee come in on a Sunday morning, her nails were 2 inches long, she had spent almost $240 on them on Saturday, and refused to remove them, she was written up and sent home for three days, and terminated on the 4th day. But yeah, those were pretty much the standards back then as well. We never did menu "hacks" for the "secret" menu, because there is no such thing. Hell, we used to make a chicken patty big mac for a certain customer.
So, the McDonald's I work at allows all first responders to get free food as a "promo". It's our way of showing our thanks. Employees are also allowed one free crew meal of anything on the menu for a 8 hour shift (9+ hours grants two free meals). Just want to throw it out there
Honestly, I wouldn't say employees have any definitive "rules" they must obey, because in order to be governed by certain rules, you must be aware of these rules, and, in my experience at least, new hires receive VERY little training, if any at all
10:34 It also prevents phoney ordering because pedestrians can potentially harass the speakers and then run away. Registered vehicles cannot do this without getting in legal trouble.
there's free food at the location I work at, if you work more than 6 hours you can get a meal break and you can ask a manager to ring you up some food and it won't cost anything
Yep. When through the beginning of the Corona outbreak they shut down the indoor dining area for a while, and only opened the drive through, I tried to order there without a car, because I didn't know and went there by feet. They said that it isn't allowed, and I thought 🤬.....then I asked a person in a car if he could order for me, which the person then did, and I got my McRib meal👍 By the way, at that specific McDonald's location, you can only enter the indoor area by walking right through the drive through lane anyways.
Some rules aren't followed at all locations. In my hometown, emergency workers got 50% off. I was an EMT and when we went to McDonalds, our food was never full price. Which is good, because a lot of times we didn't even get to finish our food. Emergency calls happen 24/7.
I worked in a retail store for years, and yes, the rule was "No accepting tips"... Get screwed! I accepted them gladly and thanked my customers profusely. When companies start paying employees a fair living wage, then we'll talk. Until then, I encourage you all, ACCEPT THOSE TIPS! (Just try to make sure your fascist bosses don't find out.)
Trick is to not accept the tips openly. Most often I would get "drunk tips" in that those who paid their bill but pulled ahead due to being intoxicated? Thanks for the tip! Made over $40 one night doing that, and ended up quitting the job later, with zero fear of being fired when the "tips" were a lot more some nights. (Got handed a joint one night, pointed at the drive-thru camera right next to me and said "I would, but there's a camera right there." to which they laughed and quickly became a regular)
As someone with a McDonald's side hustle, I can tell you some of these might as well be myths. 1. I'm not sure about this one because Ronald is old news at this point and nobody mentioned him. 2. I was never on a shift where the bathroom was closed, so I don't know. 3. You are allowed a free meal for every 4 hours you work that day, though you can't upgrade to large. Also I'm pretty sure the person fired over the cheese slice did a lot before that and that was just the excuse. 4. This one is definitely real. 5. You won't get fired unless you constantly screw this one up, but you would be more likely to just be taken off of grill duty. 6. I'm not sure about this one but it's probably true. I haven't heard anyone try to order one though. 7. I was told to assume someone forgot to set the timers. The real throw out window is double to triple those timers. 8. This is true. 9. I'm not sure about this one. 10. This is definitely true when you are visible to customers, but looking at your phone while working at the same time isn't a big deal out of their sight if you are doing dishes for example.
I think these rules only apply to the actual corporation McDonald's I have worked for independent franchises and many of these rules don't apply because they actually care about their employees
When I was younger as a freshman in High School, our seniors made us walk through a local McDonald’s drive thru, the servers completely ignorned us and we did not get burgers😪
I worked for McDonald's and the clown as a cashier I have been past tips even though we're not supposed to receive it I just stuck it in my pocket and I didn't say nothing
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I can’t believe they made a bizarre rules!
Why tell lies
The rules about the time a product is on the product display can be modified . We did it regularly because the 30 minutes doesn't make something to decay when they are staying in the right temperature.
Yea
I worked at McDonald's and I broke every rule on this list. Just don't get caught and you won't get into trouble
I work at McDonald's and i second this
I'll be 3rd on that list.
Also some advice i dont know if yall vape but if ya have a nicotine craving while on the clock,good places to take a quick vape break is in the bathrooms (be mindful of the smoke detectors and sprinkler systems), In the walk fridge/freezer out of cameras veiw, itll be cold enough that the vapor as you exhale will be masked by the cold smoke frome the freezer fans that it'll be invisible, outside while you're takeing food to a curbside order/parked car on hold and lastly, in the storage room (if you have sliding shelves) hide away from the cameras, but it will be more risky than the other three risky as anyone can walk including a manager
Same goes with any kind of rule or law
Then you should know it’s a franchise and franchise owners can set most of their own rules.
If a customer gives you a tip you have a right to keep it or put it in the charity box just don't tell your manager you received a tip keep it to yourself if you get one
I think the whole tip thing is at just about any place where you're on a register, it's not that they don't want you to have it but moreso that you're dealing with money you could easily take extra, and if loss prevention sees u pocketing money from the til, you'll be fired whether it was meant as a tip or not
@@robw5741 If your employer has you making change, but doesn't trust you enought that they worry about theft... they clearly aren't paying you enough.
@@mids5854 you never know... I was working in a retail store, and a coworker was making 15 an hour, and got fired for stealing ... either way though mcdonalds are mostly minimum wage jobs.
Sometimes people steal from a job just cause.... I work at amazon now and they started us at 18$ and I've seen people stealing snacks and soda during break.
That’s not true when I get a tip I run around and put in everyone’s face
Zup
If you want fresh fries, just ask for them to be made fresh. It's more work for the employees to make the no salt fries. They have to clean out the holding bin, clean the fry scoop, etc. (Only to have the customer ask for packets of salt to put on their fresh no salt fries!)
I've never seen this done.
Lol when I worked at McDonald's and someone asked for fresh fries at night we would just take the old fries and throw them into a basket and put them in the fryer for a minute. No one ever knew lol.
Just get a clean pan & put a bakery pan liner on it & its easy. Give them salt packets on the side bc it's better salt on the fries.
Worked at a McDonald’s when I was younger. Can guaranteed we only followed that time rule when the big bosses were in. Otherwise, the store managers would just reset the timers 😅 especially the overnight food… it would seem times stay there for 2+ hours 😂
the bathroom policy makes sense. people might be asking to use the restroom to get the staff to unlock the doors so they can rob them.
I worked for a McDonald's franchise back in the 2000s and one assistant manager often times looked the other way on some rules. He had no problem with us swiping a nugget l, chicken strip, etc so as long as it got written off as expired or hit the floor. Also one evening when he was holding down the fort, we were understaffed on a lenten Friday when they served 2 for $3 fillet-o-fish. Because we were so burned I suggested making a beer run during my break but that assistant manager said he had a bottle of Jack Daniel's in his car.... as soon the dining room closed we were drinking Jack & Coke in the large drink cups!
I Feel you men I worked for two restaurants before and there were times that though about taking a sip.
Lol. I worked at McDonald’s when my daughter was still small and I needed flexible hours and I had a manager like that and worked with a fun group of people, we were very quick and gave very friendly service but in slow times when things were done we would have a little party once in awhile after closing
Dude nice
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As a former worker for the creepy mascot, the food timers are typically more suggestions than actually enforced along with almost all of the other rules unless they are looking for a reason to fire you to begin with.
Food timers? If you worked overnight, those never were used. Just Saying.
As a former mcds employee trust me when I say we never went by the hold times. They didn't want waste from too much food being thrown out
Former worker (Worked both kitchen and service). Lots of thing depend on the location and how the owner wants to operate.
1. Never heard of that. I called him "the clown"
2. Yes, but I thought it was public knowledge. No one in the franchise I was working under would give enough of sh*t to fire anyone for letting someone in after dining room hours.
3. How is this not obvious? We did give cops and emergency workers free coffee (lobby only) in the morning. Just my franchise though. Free food was only given when our location would get "shopped" (inspected) by people from the franchise.
4. Yes no facial hair. Same with the tattoos. Had a manager that had to wear sleeves to cover his tattoos.
5. Well we have instructions on how to assemble stuff and everything on "the line" is in the order that things are added anyway. Breakfast may be an exception since all those things are in a wierd order. (I would go off the illustrated instructions)
6. Yes. That's a food safety thing. McDonald's doesn't want to be liable for cross contamination. Most we could do is sell things separate. I was surprised to see McDonald's advertising things like "land air and sea" on twitter.
7. Don't remember the holding times but that about right. Also if you want fresh fries, just ask. Making fries with no salt is a huge hassle. Helpful hint: If there's a line in the drive-through, fries are likely to be fresh because so many are being sold and more have to be made. If the drive-through is empty, that's when you're more likely to wait because whatever food they have may been sitting there.
8. No person is heavy enough to activate the voice order thing. ??
9. Yes, but I don't think owners make it a big deal at some places.
10. Yes but most locations have a break room and you can just go on your phone there when business is dead.
No. 4 I have to day here in pa u will find guys with beards and full arm tattoos that includes women or with huge gage earring or with big gaping holes in their lobs
So true I work at McDonald’s and we do get get free food and sometimes we will pick at some French fries or the nuggets.
Is it true you can't use the bathroom during certain hours?
My sister told me that
@@Doublemg12 Our locations closed their doors after 10pm so yes no bathrooms after 10 in our locations. We close the doors because overnight is minimally manned. There's usually only one person working service, one in the kitchen and a manager (which usually just helps the person working service since the drive through has two lanes)
@@MrSpecify9 Was talking about employees. My sister told me during peak hours employees have to stay in their position and aren't allowed to use the bathroom
Under no circumstances, if a customer comes up and screams at you that "He did not get a burger with his burger" never reply to him " Did you look under the pickle?" Gets you fired every time.
Any fast food restaurant that fires a employee for accepting a tip deserve to close down forever. They already barely paying those folks and they're willing to fire a employee because a customer want them to have a tip? That's stupid af.
I had a manager at taco bell see me accept a tip in the drive thru, and they made me put it in the register, I wasn't allowed to keep it.
Home Depot is the same. The reason is, if you accept tips, it becomes a new norm and people will feel like they have to tip employees. Customers will resent it and do business elsewhere. If the employees don't like the pay or rules, they are free to find employment elsewhere.
I had two incident
1- it was a holiday Christmas and a customer want to give me $20.00 and I told him we are not allowed to accept it. The customer got mad at me for not accepting it. Then I went over to him and I said OK I’ll take it. And I thank him.
2- The second one is when I found a pocketbook and I put it in the back office. A female customer came in and had said did anyone found a pocketbook. I said yes I found one. Then she had to describe to me what was inside and what the pocketbook look like. Then after that I gave her her pocketbook. She gave me $60.00 I explain to her that I’m not supposed to accept this. But she insisted so I took it. I did not tell any of the managers about this. It’s no one‘s business.
That's why I said ALL fast food restaurants(in this case McDonald's) NEEDS TO PAY their EMPLOYEES MORE MONEY!
@@beautyindarkness8146 you are better off calling the police on your manager for verbally abusing you.
They got rid of Ronald they don't talk about him no more they just dropped him completely
*any more
My daughter, 2 granddaughters, grandson & I met Ronald McDonald at the Ronald McDonald House in Rochester, New York when we stayed there. We even got a picture with him. It was pretty neat.
Ha! Yea I’m a manager at McDonald’s… just wanted to see which of these are actually true.
Free food to first responders not true. OUR store takes care of our community and we comp ALL first responders. I’m from Vegas, so after Oct 1st 2017 it became a thing for us!
Someone probably already pointed this out.the bathroom rule is a safety thing you know for the crew working there
@corey Babcock no that's not the case most of time. Its the same reason a lot of places won't let trash go out after a certain time a SAFETY issue so people with bad motives don't gain access to the money
I was appalled to find out that they don't get their meals for free. I worked at a steak house many years ago & we could get a hamburger or small steak for free for lunch or dinner when we were working. Shame on you McDonald's!!!!
You do get free meals but only if you work 6+ hours
Have also seen people getting denied service while riding a bicycle through the drive-thru.
As for the denied accepting tips thing, would not doubt it to just be them not wanting to take any chances. If the cashier's draw comes up short, the camera will show the employee putting money in their pocket. Just do not believe McDonald's would try and go through any effort to differentiate what money came from a customer as a tip and what was from the draw.
It's not just people on registers people have offered lobby people tips and they have to refuse it, as a crew member no one is allowed to take tips
I was once served at a drive-thru on my pocket bike. To be fair the pocket bike headlights and the state did Issue me registration for it
Bro a customer smashed My McDonald's screens like a month or two ago and they tried to tip my friend who was working the window at the time $100 for the trouble plus whatever he had to pay to replace the screen, which was apparently like 25k. Like wholy moly
We had 2 girls come up in a shopping trolley and still got served aha
@@bigdaddigaming Idk where you work but I get tips all the time including my manager and we pocket the money most of the time it’s 2 bucks sometime I shove it in the draw if I believed I shorted it. Once some guy rolled up with a 50 and said keep the change the change was 20 somebucks so I counted my self the change and kept it. I left the coins tho
No you can't keep a phone in your pocket, the smart watches I've seen several managers having and using them while on the floor but I've never seen another crew member using one so I'm not sure about that
We are allowed to have our phones in our pockets. And a few of us have smart watches. I've worked at my newest store for 2 and a half years now. My old store we where able to have our phones on us too
Managers have to have some form of communication on them in case they need to be contacted by their boss or they need to contact their boss for any reason.
@@beautyindarkness8146 ours has a land line at the front of the store and also in the office, there's no need for a manager to have a phone or smart watch in our store, plus the owner/franchise always calls the main store not the store manager
I was scared of ronald when i was a kid
Me too. Clowns scare the sh__t out of me.
Hey Renamon,
How about PENNYWISE!!!!!!🤡🤡🤡🤡🤡🤡🤡🤡🤡🤡
I have gotten free food from McDonald's...but it was because they mess up. I was "parked" after going through the drive through window, but they ended up giving my order to someone else. I had to walk in, and was given an extra big breakfast with hot cakes. They also have "forgotten" me while after parking me -- several times as a matter of fact. One time my entire order was refunded, and given extra hash browns.
I worked at McDonalds in the early ‘90s and one rule that wasn’t mentioned that I found surprising is I was required to ask, “Do you want fries with that?” Value meals existed but people still ordered stuff without fries back then. I found it unnecessary. I wasn’t going to ask a customer who ordered a value meal if they wanted fries with it when it came with fries. This was also back when McDonalds offered “super-size” and I may have also been required to ask someone if they wanted to supersize their value meal. Those super sizes were insane. You could feed a family of 4 a super sized fries. You would be surprised at how many people never thought to specify size for fries and drink. I remember being concerned that customers would get pissed if I asked too many questions and would just assume customers wanted ketchup and give every customer an entire handful. The McDonalds I worked at didn’t offer self-serve condiments at the time. Sure wish they did.
I asked them if they wanted fries with that just to make them laugh.
@@redconvoy that reminds me that as an employee we got 50% off the food, during our breaks during working hours only. I was conscientious of calorie (not as much heath at the time), and would usually only eat a cheeseburger or chicken nuggets with a drink for lunch, but occasionally wanted fries so I would only eat the fries. Employees got creative with the food they ate on breaks too. Before the “McGangbang” and “Air Land and Sea”, one of my co-workers would get pancakes and put the strawberry sundae sauce on them in place of maple syrup.
@@AngelaMastrodonato I should have done that! I bet they would have tasted good with the chocolate sauce too! I worked for McDonalds over 30 years ago. Maybe 36 or 37 years ago (Teen). Back then we got it for free. I am surprised they charged you for the meal even at half off. I used to work in the back too. They had salads like oriental chicken, garden salad, and a cobb type salad. I used to customize salads for employees who asked. I wish salads would make a come back there. I don't blame you for being like that. Having a whole combo meal is like a half a day's calories.
@@redconvoy I think I worked there in ‘93 - ‘94 so almost 30 years ago. I started shortly after they increased the price of their senior coffee from free to 25 cents. Maybe they had just started charging employees half price around the same time: considering we were paid minimum wage with no paid time off or any other benefits, charging half price does seem cheap. At least they kept the costs down for the consumer back then.
The no free food is crap, all the McDonald's I've worked at if there's an extra sandwich made by accident they always give it away rather than waste it, either to a customer or a crew member
If it's an order you can't just go adding things to it unless it's for a manager, a manager can put there order in on the register then go back to the line and ask them to put other things on it and I've seen hundreds of managers do this thousands of times
The McDonald's i work at will throw it out
They aren't supposed to do that. That's a basic rule across the entire industry. Not just fast food but food distribution in general. Unsellable = inedible. It might even be an FDA regulation, but I can't recall.
The phone rule makes sense because the surface of the phone is covered in bacteria. Most employees will just hold their phones with their gloves on, and that can contaminate the food...among other things.
To the no free food I was at a McDonald’s as a kid and was a nickel short they made the sundae and was about to give it to me. But being short a nickel and asking everyone there if anyone has a nickel and being told no I ended up watching them toss away that Sundae in the trash. Um what? I understand why but still threw me off as a kid
We used to eat the leftover breakfast once we switched to lunch hours. Also, I once had a customer force to take a $5 bill and wouldn't leave until I put it in my pocket. No one said a thing about it. The customer before her had screamed at me and she wanted to make my day. Didn't get in trouble, but I wouldn't have given it up anyway, cause screw mcds.
Can you translate that to English?
So McDonald's calls it "theft" if an employee accepts money _I_ specify is for them so it instead goes to McDonald's? That is _actual_ theft!
I liked this because it is disappointing that McDonalds doesn’t allow employees to accept unsolicited tips, especially since I worked there years ago and because the food wasn’t always ready I sometimes had to take the food to the customer’s table, more often than I found reasonable for minimum wage. But the video mentioned McDonalds requires the employee to either decline it or put it in their charity box, implying the money went to charity just like Walmart requires of their employees. Now if one of the charities happens to be the Ronald McDonald house, that is a grey area.
@@AngelaMastrodonato your not wrong. It is worth noting in some areas tipped service workers can be paid a sub minimum wage.
Okay here is some of the actual rules. If your pants have belt loops you have to wear a belt with them. You can except a tip if you don't care that the store will drop your pay to Waitstaff Pay. Your sandwich is made fresh. There is a holding bin for each kind of burger or fish pattie or Chicken during peak hours the patties are in long solid plastic pans that sit in this machine and the person cooking the actual burgers has to push a button to turn on the timer each time they make new patties. Eggs and bacon also go in the same plastic pans they are cleaned after breakfast shift by the drive-thru person that takes the money in the first window. I cleaned those pans. The back drive-thru person also puts together the kids meal boxes and adds the toy. You can mix and match any food item. But you can't get fries on your burger or breakfast items on lunch sandwiches like a fried egg because you will have to clean the whole grill again otherwise you just scrape it down between sets of patties. Chicken and fries never go in the same oil at the same time. However when the fryer is cleaned they move the oil that had fried fries to the other vat and then new clean oil is put in the fry side. No you could not give food away unless there was a valid reason like a customer having to wait on fish or chicken to cook, you could give an Apple Pie or small soda if they were in side the store. Never gave food away in the drive-thru. I worked all positions but back drive-thru was my favorite as you got to talk to some of the same people every day. The thing I didn't like was the Manager had to come take my place if I had to go to the bathroom. I almost sh*t my pants one day. Another day The Manager hooked a lugie on a customer's car in the drive-thru because she was passed about something. This Manager would scream at customers call them names swear at them. When the lugie was reported by the customer she tried to claim it was me, but I am not of the same Ethnicity. So the customer had to come in and Identify who it was. She got fired that minute.
Half of these "bizarre" rules are typical at any restaurant where you're working with and around food. It's literally food safety. Serve safe? Have you ever worked in any restaurant ever?
LMAO I guess the Mcdonalds around me never follows any of these rules. Even the rule about them not using the phone while on the clock. I've gone to both the ones by me and had people take my order while they was talking on the cellphone the whole time and even to the point where I had to order a few times because they was not even paying attention to me at all.
I always go through the drive thru on my bike. It's technically a vehicle in the driver's manual. So they had to accept it
The hold time thing is true we’re supporting to throw out food after awhile although no one does it because it’s good waste and they get mad when we waste food because there is a food cost and if there’s a franchise they go off of every stores food cost so basically your competing with every store in the franchise owners for everything
Matter of fact you can ask anything about a specific food item and I have a good that says things about iy
They will never give out food to the needy due to potential liability. Anything deemed "not fit for sale" is considered not fit to eat.
There was one time, not long ago, that I got free food at Mc'D's. It was the usual 3-step, drive-thru process---order at speaker, pay at first window, pick up at second window. Well, when I got to the pay window, it was closed, with no one there. I waited and waited, maybe 5-10 minutes. Cars were stacking up behind me, and folks had begun to honk. Finally, I just pulled up to the pick-up window, figuring that I would pay there. Well, they just handed me the food, and told me to have a nice day. Feeling a sudden spasm of honesty, I told them that there had been no one at the pay window. Apparently, that person had walked off the job. This threw their whole system into chaos! With no way to pay at the pick-up window, and their their whole drive-thru system now turning into pandemonium, they just told me, "No charge", and sent me on my way.
i work at a mcdonalds and the majority of these rules aren't a thing
They are at the McDonald's that I work for.
There are some McDonald's locations who will serve pedestrians in the drive-thru. Truck drivers can't exactly drive their trucks thru the drive-thru so they allow them to be served in the drive-thru.
This must be for corporate stores only because my nearest McDonald's is a privately owned franchise and they let us go in there to go to the bathroom whenever we want. But I also live in a postage stamp of a town where the biggest crime is that one of the neighbors is feeding the deer and the other neighbor is mad. Oh and maybe the highschoolers are getting high behind the library. But ppl don't even lock their doors.
So maybe a Metro McDonald's or somewhere with a higher concentration of crime these would be hard steadfast rules but I think that many of the franchise stores are more relaxed.
The guy that owns the McDonald's also owns the dairy queen, Zaxby's, Captain D's, Bojangles and Dunkin' donuts in this town too. I'm pretty sure he is from here and when his mother forced him to move home to take care of her; he realized none of his favorite foods were nearby so he... Built them lol. They're old old money. He's a cool guy though. He had to close down his steak and shake. I think the real estate location became more valuable than the business because they tore the whole building down and now they're about to build something else there. Welcome to ADHD land.
As a manager, I can say MOST of these are enforced at our place. Our franchise owners are cool though with facial hair, as long as neckbeards keep the neckbeard groomed, and i've seen crazy moustaches. The Drive-thru, not walk-thru is one I find myself enforcing CONSTANTLY at night. Lobby closes at 10pm, DT stays open until 11/midnight depending on the night. Had customers complain over not being able to come in and order, hence walking up to the speaker. I tell them every time, 'it's called a drive-thru for a reason. No car? No service there'.
I once went though on a bicycle, and got served. They said they didn't know if they were allowed or not, because I was the first person to do so. I just said, well it's worth a try, everything else is closed and it's either try or not eat for like 10 hours till everything opens.
Lr, don't fire people for taking tips. that's customer money NOT yours.
I worked at McDonald's and I never heard of this rules lol free food was the thing
I get a lot of the strict rules that Mc Donald's has their employees adhere to, but they could give their employees free food for lunch (if they don't already). I'm glad they're so strict about the employees hygiene! That said these rules that have to be adhered to(in my opinion)requires HIGHER PAY for the EMPLOYEES! I agree with the narrator that Mc Donald's SHOULD DONATE THE LEFTOVERS TO THE NEEDY as well.
There are liability issues. They would have no control over how it was handled if donated, but they could be sued if people got sick.
@@michaelterrell I see your point. That's why they could have a "liability clause" that said" by giving this donated food to your organization, you understand that McDonald's has no liability for/to anyone who may become sick/ die as a result of your serving McDonald's food to anyone". This would dissolve McDonald's from any and all potential liability/ lawsuits.
Here in Australia they have comps or coupon collectables then don't pay out with them! Many regularly get orders wrong especially with menu log delivery then don't take responsibility - many managers are young with juvenile unprofessional attitudes - they are not monitored for standards.
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@@BabbleTop -- Sorry, BabbleTop. Sometimes I think I'm Don Rickles.
I’d like an “all American meal”……. Anyone remember?
My husband and I got an employee discount a few years ago when I worked there from my boss, the restaurant manager.
Every time I go to the drive thru the person who is in the first window taking the orders is always on their phone, and employees can eat their food on their lunch break just not on the clock.
I always take any of my tips lol. They give it to me, i just put it in my pocket.
8:37 those days are long gone!
i rode my horse threw the drive thru ... worker looks out the window and was like wow this is a first LOL
The only times i goto the drive thru on foot is during covid was super serious and the dining room was completely cut off and they only did drive thru i only walked up when when there was no vehicle's after i place the order and payed i ask to meet at the front door so im not im the driving section.
I work for McDonald's and just about every fast food place, McDonald's is at the bottom of the pit. Working at Arby's now and the best thing is my coworkers.
McDonald's tipping policy is a joke. They claim its because they pay the workers more than enough to not need tips... well minimum wage is what they pay .. that's in no way enough money to survive. They need to give workers the tips.. it's just common respect for your staff..
Liked working at baskin Robbins and subway where you could get tips!
I was in a BK and a girl walked up to the cashier and gave her a tip she took it with no problem have never seen that done in a fast food place ever sorry Ronnie eh mmm eh Ronald
My friends and I worked in Mickey Dees decades ago in HS. I used to give tons of food away. Turned my head one time and the shift manager was standing right next to me while I was doing it. He gave me a look and that was all. Never did it again. Didn't get fired either.
Wow!
No bathroom when the lobby closes makes sense. It's a safety thing
I used to love McDonald's. Then I started feeling like crap after I ate there. I'd love a big Mac right now but I don't want to feel like crap for the next 6 hours.. Thanks but no thanks. Trash food!
I have never received a fresh fish sandwich, they are always cold and old.
I work at McDonald's but you cant put your phine in your pocket because you have no pockets also its not allowed to wear watcher or bracelets
The McGangBang is called a McBitchin' in Utah
Yeah they waste like so much food in the end of the day, and it's all thrown out!! why can't they just give all the leftover food that they throw away to people that need it. Its just disgusting how much they throw out per day.
If the food was made wrong they need to refund the customer and then the food is FREE! No wonder why people do not eat McDonald’s anymore.
Worked in several fast food places and to my knowledge food hold times are mostly enforced by the local health departments, same goes with nail length and some times nail polish. We did get free lunch if you worked at least a six hour shift. Could not except tips.
you can take tips. people control their money.
I can understand the ' No personal tips ' rule at the drive thru window. That person should have to put it in a container so ALL the employees can share. It would be the managers job to divide it equally amongst employees on payday. Any manager caught keeping the tip box for them selves should be fired .
I'm currently a department manager at a McDonald's and had my ears pierced and two lip piercings with no problems
Wow😲 That's amazing🤗@Brandon Laymon
Who ever called him Ronnie?!
I’ve walk thru the drive-thru many time but only when the inside is closed and it has worked all the time
🤣 I will forever call him Ronnie now.. what a clown 🤡
So what restaurants will allow you to use the restroom when only the drive-thru is open? From what I've seen everyone does this.
I work at McDonald's and not all are true. Burgers get made on the spot. Fries are almost always fresh
I worked at McDonald's years ago and I've never heard of none of this stuff
I’d rather stick my hand in a blender than work at fast food. And no one’s gonna take my tips if I’m given one. And McGangbangs are friggin amazing. Also someone pulled a gun on me walking through a drive through. Fast Food sucks…
Yeah! I used to work for a 24/7 hour Walgreens during my younger adult days! Very dangerous area towards homeless and criminals coming inside the store during that period of earlier 2000’s! Around 6 1/2 months I quit that sh*thole job!
They should go on break, if wanting to eat or drink. Although I don't know if they are allowed to break often.
McDonald’s do not play about their fries. After 5 minutes they must be thrown away. That’s why they are always the same. This is the only restaurant I know that does that. I’ve worked for jack in the box, Burger King, del taco, Whataburger. And ahhh they don’t care. When new fries are ready you should never mix them with the old fries. That’s what a lot of restaurants do. McDonald’s will never do that. That’s the consistency
During lunch and dinner most McDonald's actually will add more fries because where busy and going through them so fast there going to get used but once the rush is over the 5 min rule dose kick in
If McDonald's doesn't play about their fries why am I eating one the second I get it, handing it back and asking them for hot fries 90% of the time?
@@brooklyn_716 unfortunately you have a bad store there, if there no going by there gold standard I'd suggest finding a different store or contacting corporate about it
If you do end up contacting corporate ask a manager for there store number, that will tell corporate exactly witch store it is without having to get the actual address of the store
Wow! That sounds like a major food waste! How donating some of that ultra processed food to charities?
Most of these rules aren't "bizarre" in any way and make logical sense. I've not worked at a McDonald's but at a lot of other restaurants over the years and they've all had variants of most of these rules.
1. McDonald's specific, I'm skipping.
2. Two part answer, the one I'd argue more important is that it's a safety issue. Crimes like a robbery are less likely to happen during broad daylight and peak hours while the establishment is fully staffed. At night when the lobby closes and most of the staff go home except for the handful of closing employees who are cleaning are all that's left would be the sensible time to rob the store since there are no customers, fewer employees to worry about, etc. And after closing the lobby there's a lot of cleaning to do before closing and I wouldn't wanna clean the toilet a second time before close because someone decided to take a big dump in it.
3. Generally speaking, yeah, though where I've worked it was more case-by-case and within reason and the discretion of the manager I was working with.
4. Food safety and sanitation rules and regulations. And having a dress code and standards for some kind of a professional image is basically a given at any job, restaurant or not, unless you're a brick layer or other laborer and it doesn't matter what you look like as long as you know how to lay bricks.
5. I've never worked at a restaurant that didn't have a spec chart right above the make-line. There are a lot of menu items to remember and while doable that takes time to learn them all, so it's good for just helping memory and for training new employees to have the specifications clearly laid out for each item. And customers want a consistent experience at a restaurant so it helps to be able to glance at the chart as-needed or have it available to look at.
6. Depending on the items cross-contamination can be a thing... And look above to consistent specifications. I don't give a toss what a customer does to the food after they get it since it's their food, but while it's behind the counter it's my food and has to be done to specific standards.
7. Another quality control measure. The food tastes the best and has the best texture while it's fresh and if it sits under a heat lamp or other kind of warmer it goes really soft and soggy if it's supposed to be crispy and if it's meat eventually it dries until it's hard as a rock as the moisture evaporates. And the longer food sits it starts to spoil (even if very slowly) so you don't want food just sitting warm for hours on end starting.
8. The one restaurant I worked at with a drive through had a sensor that a car or bike had to trip for the microphones to go hot and to ding the window's headset that someone was about to order. A human body on its own isn't able to trip that sensor. And let's be real, 90% of every person I've ever seen drive is stupid and someone is gonna swing that corner way too fast and some guy on foot would be splattered against the wall. Nobody wants that because there's a lot of paperwork involved in recording workplace incidents for minor injuries. I don't wanna imagine the paperwork and liability issues for someone being human roadkill over a Big Mac.
9. If a clearly written rule is in place, understandable, but I've not had a manager get mad if someone was tipped at fast food places I've worked at. It's not common to tip fast food workers anyway, so it doesn't happen often.
10. Yeah, it looks unprofessional when it's busy. And technically speaking as far as sanitation and food safety goes phones and personal objects are considered unsanitized objects and after handling them you're supposed to wash up again. In practice at places I've worked as long as the customer didn't see it and you weren't obviously on your phone in front of customers basically everyone top to bottom of the team hierarchy has used their phones. And after the lobby closes for the night the rule becomes even less enforced at each restaurant I've worked at and people start listening to music, podcasts, etc as they clean, maybe take a breather to message back their moms or whoever. In the breakroom is where phones are supposed to be, but I'm sure that boils down to manager's mood and discretion to turn a blind eye even if the rules say not to. But again, the reasons why you shouldn't have your phone out do make sense.
Basically all of these rules pointed out in the video are applied to every restaurant in some way or another for a very good reason. The only thing I learned from this video is that the presenter, script writer, or whoever was in charge of this video clearly has no restaurant experience.
No Mc GangBang, there goes my options.
0:20 - 0:30 In 2014, Ronald McDonald was phased out as McDonald's mascot and was replaced by some creepy anthropomorphic happy meal box that always looks like it's high on meth. You likely did not know that because they have yet to phase him out in all territories where McDonald's exists
Never eat anything bigger than your head, such as a Mcgangbang
1982 My first day after having *No free food* trained into my brain I rang up a Police officer he paid. I got yelled at that I should always give food free to service people.
They said I had bathroom duties for a week.
I walked out.
All of the McDonald's in Wayne county, Michigan have had their dining rooms closed for 2 1/2 years since COVID. Which is why I have not eaten at a McDonald's in 2 1/2 years. I have never done drive-thru's and I am not going to start now.
Micky-d's is so hard up for labor right now, they DGAF as long as you SHOW UP!
Shift supervisors and managers are allowed to do "Product checks" pull a burger out of the bin, open it up, look at how it is made, taste test it. Same with McNuggets and fries. When you talked about the nail length, I had to laugh. I worked McD's back in the 80's, we had a employee come in on a Sunday morning, her nails were 2 inches long, she had spent almost $240 on them on Saturday, and refused to remove them, she was written up and sent home for three days, and terminated on the 4th day. But yeah, those were pretty much the standards back then as well. We never did menu "hacks" for the "secret" menu, because there is no such thing. Hell, we used to make a chicken patty big mac for a certain customer.
Its ridiculous that the meat is as thick as the lettuce. Fries are still good
So, the McDonald's I work at allows all first responders to get free food as a "promo". It's our way of showing our thanks. Employees are also allowed one free crew meal of anything on the menu for a 8 hour shift (9+ hours grants two free meals). Just want to throw it out there
I work at McDonald's, and I get tips Once in a while boa I don't get penalized 💀
I was about to head out whenever a guy on a horse came through the drive thru. Apparently that's a normal thing around here.
Wow😲 that's amazing🤗@Squidy G
Honestly, I wouldn't say employees have any definitive "rules" they must obey, because in order to be governed by certain rules, you must be aware of these rules, and, in my experience at least, new hires receive VERY little training, if any at all
I am also guessing they don't teach them on how to clean or fix the damn ice cream machine
10:34 It also prevents phoney ordering because pedestrians can potentially harass the speakers and then run away. Registered vehicles cannot do this without getting in legal trouble.
I used to work at McDonalds and none of these rules were ever presented to me.
there's free food at the location I work at, if you work more than 6 hours you can get a meal break and you can ask a manager to ring you up some food and it won't cost anything
Wow😲 that's amazing.🤗@Viyron
Yep. When through the beginning of the Corona outbreak they shut down the indoor dining area for a while, and only opened the drive through, I tried to order there without a car, because I didn't know and went there by feet. They said that it isn't allowed, and I thought 🤬.....then I asked a person in a car if he could order for me, which the person then did, and I got my McRib meal👍
By the way, at that specific McDonald's location, you can only enter the indoor area by walking right through the drive through lane anyways.
Some rules aren't followed at all locations. In my hometown, emergency workers got 50% off. I was an EMT and when we went to McDonalds, our food was never full price. Which is good, because a lot of times we didn't even get to finish our food. Emergency calls happen 24/7.
I worked in a retail store for years, and yes, the rule was "No accepting tips"... Get screwed! I accepted them gladly and thanked my customers profusely. When companies start paying employees a fair living wage, then we'll talk. Until then, I encourage you all, ACCEPT THOSE TIPS! (Just try to make sure your fascist bosses don't find out.)
you can take tips if the customer says so.
Trick is to not accept the tips openly. Most often I would get "drunk tips" in that those who paid their bill but pulled ahead due to being intoxicated? Thanks for the tip! Made over $40 one night doing that, and ended up quitting the job later, with zero fear of being fired when the "tips" were a lot more some nights. (Got handed a joint one night, pointed at the drive-thru camera right next to me and said "I would, but there's a camera right there." to which they laughed and quickly became a regular)
As someone with a McDonald's side hustle, I can tell you some of these might as well be myths.
1. I'm not sure about this one because Ronald is old news at this point and nobody mentioned him.
2. I was never on a shift where the bathroom was closed, so I don't know.
3. You are allowed a free meal for every 4 hours you work that day, though you can't upgrade to large. Also I'm pretty sure the person fired over the cheese slice did a lot before that and that was just the excuse.
4. This one is definitely real.
5. You won't get fired unless you constantly screw this one up, but you would be more likely to just be taken off of grill duty.
6. I'm not sure about this one but it's probably true. I haven't heard anyone try to order one though.
7. I was told to assume someone forgot to set the timers. The real throw out window is double to triple those timers.
8. This is true.
9. I'm not sure about this one.
10. This is definitely true when you are visible to customers, but looking at your phone while working at the same time isn't a big deal out of their sight if you are doing dishes for example.
Haha! Nice Pizza Hut commercial clip in a video about McDonald's! 😜
Imagine if Mr. Beast came and offers you a tip of $100,000.
But you remembered about no-tipping policy.
If that going to happen to me I'm ganna please him to give me after my shift.Lol🤣@Gam
@@BabbleTop But Mr. Beast doesn't agree.
I think these rules only apply to the actual corporation McDonald's I have worked for independent franchises and many of these rules don't apply because they actually care about their employees
You make your own Mcgangbang. The earrings, nails and other jewelry is to make sure customers don't choke on it.
When I was younger as a freshman in High School, our seniors made us walk through a local McDonald’s drive thru, the servers completely ignorned us and we did not get burgers😪
You should of known better they wasn't gonna serve you .
I worked for McDonald's and the clown as a cashier I have been past tips even though we're not supposed to receive it I just stuck it in my pocket and I didn't say nothing
I didn't even know about the McGangBang. I really want to try it. 😋