i used this software when i was a tech at honda. cdk being down in an auto dealer is like the internet shutting down worldwide. everything seems primitive and harder to navigate because it’s not the normal routine
Been dealing with this at our dealership. Because some people come in on their lunch to check out a vehicle, and writing it out on paper takes so long, some people just leave because of how much time it takes. And we’re unable to see our numbers, or see how much we’re loosing or profiting from a sale. Really hope they get this fixed soon
@@fender42421Reynolds didn't get hit this time, but be sure if this one pays off they'll get Reynolds next. Also both Reynolds and CDK are in hot water over fraudulent business practices.. Two sides of the same coin
It stops sales sir. If you don't know your cost and other things. You can't pay off cars, payroll, customer input data, contracts, products.....all that.
@sun4308 depends on the CRM. We use dealertrack. We're not affected other than TTL, which we just use the SOS website to get all that done. Just adds a few more steps. Dealers that use CDK for everything are pretty screwed
Down for days is very likely. The idea that there was a "second" attack is unlikely. It's more probable that their incident response processes were inadequate and they didn't fully remediate their systems. And the idea that there would be a BIG "holiday sale" on a mid-week holiday is pretty funny too. They will be lucky to get back to 100% by 4th of July.
I can see them getting hacked. Speaking from experience, their systems are super dated, but they just keep rolling with the same software and applying Band-Aids.
Last Thursday the 20th I bought a part from a local Honda dealer that was a will call. I did get a notification for 24-48 hours. Called the dealer over the weekend and they told me there has been a major network problem so I told them no problem ill wait on the notification. As of yesterday I finally got the green light to go pick up my part. So I guess this cdk software was affecting coast to coast.
They’ve tried. Frankly, it’s just easier to hack an ICE vehicle because they’re usually extremely dated and suppliers don’t know how to solve the problem because software is outsourced. What does bootlicking a dealer who wants to rip you off taste like?
Sold 3 cars since Wednesday, back to old school, we have to actually sale the car not the price, we have to acturally the car not the options. It feels good!
The Kia stealership my buddy works at was bragging that they have stayed open and made over 50k in gross the last two days. They markup all the inventory and nose pickers keep buying their cars in droves. The public is not smart and will continue screwing themselves. CDK being down has not stopped any of the shady dealers at all. If anything they are making more money.
@@michael8614 What do I not know what I am talking about? Let us all in on your knowledge. I worked in the industry for over 15 years. I know exactly what I am talking about and all I stated were facts. Not opinion or speculations. And you are right about Kia being trash but unfortunately that dealer alone sells 300 a month to folks that can't count to ten and all they care about is screen size and apple/android auto capabilities. People are not smart and out number the smart ones 1000 to 1 so prices will only continue to rise because those folks are easy to manipulate.
@@michael8614 I wish that was true but they are killing it. 7k markup on all cars new and used. 300 a month in sales. One sales guy is raking in 30k a month! I cannot make this stuff up. That is just the one Kia dealer I am talking about. That same dealer is controlled by a corporation that owns dozens of other dealers in the area and are all doing the same. I know many throughout the area who work in the industry and they are all still knocking heads off like it was 2021. Absolute madness and the lots of full of cars now but people got used to paying obscene prices so they just accept it now. It is very sad for the smart consumer.
You can't just go back to paper in a day. Your customer data, records, invoices are all gone.. Parts inventories and bin locations are lost. Tracking, ordering and restocking lists just don't exist in an instant. Pricing lists are gone.. Service appointments? haha..You literally cannot find anything or call anyone. Is the part for A job on Wednesday in yet? If not, where is it? Good luck. If all your data and records were still in books it would take longer to do your work like the old days, but if there's nothing but 4 walls there's just nothing to go by. Pretty much a nightmare for workers and customers alike.
lol its called a DMS dealer management system... and KPA is not.... a DMS is like an POS system food chains use but for a dealership.... KPA is not a dms like CDK or Reynolds... KPA is dealership compliance and regulatory software.... CDK is your sales your booking of appointments your inventory, pricing, your techs use it for starting and stopping jobs/hours ..... KPA does not... hope this helps you understand the difference and why a DMS being down is a big deal. cheers
@@fender42421 I never said it was a DMS. Not sure why your smug remark? When I worked at KPA we offered a dealer ERP, compliance and lot inventory database for dealer website creation. Their head engineer and I were designing AI capabilities in their inventory search algorithms 12 years ago.
![АЛАУДИНОВ у Скабеевой: эти их ВСУ нас НЕ ДОГОНЯТ 😁 [Пародия]](http://i.ytimg.com/vi/an0anqU4WGQ/mqdefault.jpg)
This is the worst 2 news people ive seen are they on drugs ?
Lol I didn't know what you meant. As soon as I read this comment they started fn up lol
I realized this also
The moment I read this comment I noticed it 😂
Okay 😂
i used this software when i was a tech at honda. cdk being down in an auto dealer is like the internet shutting down worldwide. everything seems primitive and harder to navigate because it’s not the normal routine
Been dealing with this at our dealership. Because some people come in on their lunch to check out a vehicle, and writing it out on paper takes so long, some people just leave because of how much time it takes. And we’re unable to see our numbers, or see how much we’re loosing or profiting from a sale. Really hope they get this fixed soon
They should have done their homework before stepping in a stealership .
damn cdk...... should have gone with reynolds & reynolds lol
Wait till your commission check is smaller than you think it should be ;)
@@fender42421Reynolds didn't get hit this time, but be sure if this one pays off they'll get Reynolds next. Also both Reynolds and CDK are in hot water over fraudulent business practices.. Two sides of the same coin
Car dealerships today and scooter shops tomorrow 😬🥶☹️
Heard about this, CDK got hacked and that is the system most car dealers use, crazy, but it's the world we live in
Dealing with this at my dealership to on the parts side got a lot of angry wholesale customers when I can’t give them an accurate price
Imagine a cyberattack that erased your car note ❤❤❤❤❤❤❤❤
Haha that would be nice but the bank and dealership will find some way to get their payment
This doesn't stop sales, but it makes the process longer. There are alternate ways to get this done.
It stops sales sir. If you don't know your cost and other things. You can't pay off cars, payroll, customer input data, contracts, products.....all that.
@sun4308 depends on the CRM. We use dealertrack. We're not affected other than TTL, which we just use the SOS website to get all that done. Just adds a few more steps. Dealers that use CDK for everything are pretty screwed
I remember when the world ran just fine on paper and pencil.
Yeah that is true but going back to it you realize how inefficient it really was. People want things done fast now adays.
Down for days is very likely. The idea that there was a "second" attack is unlikely. It's more probable that their incident response processes were inadequate and they didn't fully remediate their systems. And the idea that there would be a BIG "holiday sale" on a mid-week holiday is pretty funny too. They will be lucky to get back to 100% by 4th of July.
I can see them getting hacked. Speaking from experience, their systems are super dated, but they just keep rolling with the same software and applying Band-Aids.
This is what happens when you welcome in a bunch of newcomers who hate us.
This is just the beginning .
Have vital information. Great work 👏 bravo.
I’ve had brand new 430 on loaner for weeks now with no end in sight
You don’t wanna buy electric. You won’t buy anything at all..
Smart guy u already know what’s up 😅
Last Thursday the 20th I bought a part from a local Honda dealer that was a will call. I did get a notification for 24-48 hours. Called the dealer over the weekend and they told me there has been a major network problem so I told them no problem ill wait on the notification. As of yesterday I finally got the green light to go pick up my part. So I guess this cdk software was affecting coast to coast.
CDK hasn't worked properly even when it's not under attack. Doing us a favor.
Just wait until the hackers go after EVs, and you can't get to work 9ne morning without sending em bitcoin.
Ok Drump lover!
@@bmwlane8834 trump sleeps in all your heads lmao 🤣 and rent free 😂
They’ve tried. Frankly, it’s just easier to hack an ICE vehicle because they’re usually extremely dated and suppliers don’t know how to solve the problem because software is outsourced. What does bootlicking a dealer who wants to rip you off taste like?
You can do that to any modern car, not just EVs.
@@tboneforreal I drive a 60s car so jokes on them 😅
The frequency of black swan events are rising. Just think of how the 🎥 movie Fight Club ended...
Would be nice if they went after the credit card companies like Project Mayhem did - everyone back to zero! ;)
Keep relying on technology and this is what you get
Sold 3 cars since Wednesday, back to old school, we have to actually sale the car not the price, we have to acturally the car not the options. It feels good!
hope you speak better in person than you do typing lol
@@fender42421😂
The war has begun.
It's begun eons ago...... It is now hitting mainstream media
Hilarious
The Kia stealership my buddy works at was bragging that they have stayed open and made over 50k in gross the last two days. They markup all the inventory and nose pickers keep buying their cars in droves. The public is not smart and will continue screwing themselves. CDK being down has not stopped any of the shady dealers at all. If anything they are making more money.
You cute
You obviously dont know what you are talking about. Furthermore kia is trash.
@@michael8614 What do I not know what I am talking about? Let us all in on your knowledge. I worked in the industry for over 15 years. I know exactly what I am talking about and all I stated were facts. Not opinion or speculations. And you are right about Kia being trash but unfortunately that dealer alone sells 300 a month to folks that can't count to ten and all they care about is screen size and apple/android auto capabilities. People are not smart and out number the smart ones 1000 to 1 so prices will only continue to rise because those folks are easy to manipulate.
I work in a dealership and with the same abount of experience. Unless youre using a different dms, no dealer is making a killing just as a fyi.
@@michael8614 I wish that was true but they are killing it. 7k markup on all cars new and used. 300 a month in sales. One sales guy is raking in 30k a month! I cannot make this stuff up. That is just the one Kia dealer I am talking about. That same dealer is controlled by a corporation that owns dozens of other dealers in the area and are all doing the same. I know many throughout the area who work in the industry and they are all still knocking heads off like it was 2021. Absolute madness and the lots of full of cars now but people got used to paying obscene prices so they just accept it now. It is very sad for the smart consumer.
The hackers are lame video game playing, furry dressing, discord using nerds in their mom’s basement.
It is the CIA
@@klausschwab11 same thing then 😅
aka the folks in bunkers running the gov
They need palantir😅
Back to pen & paper!! I kinda like it! The goo ol' days! >..................................:)
Till you have to hand write out 30 parts to 1 dummy workorder.
@@blairwilliams136 I'll use BOTH hands!!
@ianpenswick that's what I'm doing 😂
@@blairwilliams136 YOU know it!
@@blairwilliams136 if they need 30+ papers to write thats the biggest red flag to ever buy at a stealership. Buy local screw those skids in an office.
Are these two reporters on something? Good lord the rambling and mumbling was very hard to listen to.
Clients logging in to DMS ?
No
LET'S GO BRANDON!!!!!
guess who's going to be paying for all this?
Juneteenth isn’t a holiday.
prove it
You can't just go back to paper in a day. Your customer data, records, invoices are all gone.. Parts inventories and bin locations are lost. Tracking, ordering and restocking lists just don't exist in an instant. Pricing lists are gone.. Service appointments? haha..You literally cannot find anything or call anyone. Is the part for A job on Wednesday in yet? If not, where is it? Good luck. If all your data and records were still in books it would take longer to do your work like the old days, but if there's nothing but 4 walls there's just nothing to go by. Pretty much a nightmare for workers and customers alike.
Karma lol. 😂
Days? Lol…. More like months of continued attacks considering the poor security and now the hackers own every weakness!
lol cyber attackers. Gov cough… cough…
rumor has it a third attack occurred
watching you.
KPA is another dealer-wide auto inventory enterprise platform.
lol its called a DMS dealer management system... and KPA is not.... a DMS is like an POS system food chains use but for a dealership.... KPA is not a dms like CDK or Reynolds... KPA is dealership compliance and regulatory software.... CDK is your sales your booking of appointments your inventory, pricing, your techs use it for starting and stopping jobs/hours ..... KPA does not... hope this helps you understand the difference and why a DMS being down is a big deal. cheers
@@fender42421 I never said it was a DMS. Not sure why your smug remark? When I worked at KPA we offered a dealer ERP, compliance and lot inventory database for dealer website creation. Their head engineer and I were designing AI capabilities in their inventory search algorithms 12 years ago.
Bidennnn 🤬
Pen and paper. I didn’t think dealership salesman knew how to read and write.
That’s why they work at car 🚗 dealerships. ✅
ha,ha,ha...
no one ever heard of this CDK company until the attack
Only a top 3 largest dms vendor in America but ok
Yep. Aliens for sure, Detective. 🛸
CDK was part of ADP. The ADP branding is still in many places on the DMS backend
Fml
What are these news anchors on? Is this is what news is now? No wonder no one watches this crap