Pick up and drop off passengers with an experienced driver | Tutorial | Learn with Lyft |

Every ride completed on the Lyft platform starts with a pickup and ends with a drop-off. Most of the time, they’re pretty straightforward - you arrive, a passenger gets in, you navigate to their destination, and then they get out. But, sometimes they look a little different. In this video, ride along with Chala as she navigates different types of pickups and drop-offs.
Curious about a specific type of pick-up or drop off? Use the time codes below to jump ahead to a specific scenario.
0:00 - Intro
0:35 - Scenario #1: Passengers with bags
1:05 - Scenario #2: Service animal
2:04 - Scenario #3: Safe drop-off
2:40 - Scenario #4: Too many passengers
4:03 - Scenario #5: Lost and found
4:27 - Scenario #6: No show
About Lyft
Ride by ride, we’re reimagining the world’s best transportation. Lyft was founded in 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.
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