Hi. In our company we got network build with many Moxa switches with Turbo RIng v2 enable. But we have a problem with our network. The "Master" is not set manually but is selected automatically. Therefore, the "Master" sets itself on the switch with the lowest MAC address, which is correct. The problem is that the link is not set to blocked on the switch that is the master, but on a completely different switch. So the entire network is not in a healthy status, just a broken one. Do you have any ideas why this is happening?
Hi, thanks for reaching out. Our Technical Support Engineers can help! Please submit a ticket on our website and they will be in touch. www.moxa.com/en/support/technical-support
Hi @Simguitar , thanks for reaching out. The Moxa Lan Break Tester tool is an internal testing tool, unfortunately, it is not available to the public. You may want to consider using any fast ping tool that has resolution of 1ms to measure recovery time. Alternatively, feel free to reach out to your local Moxa representatives for assistance with testing. If you have any questions about our products, feel free to contact a Moxa representative by completing the online form: www.moxa.com/en/contact-us
Hi. In our company we got network build with many Moxa switches with Turbo RIng v2 enable. But we have a problem with our network. The "Master" is not set manually but is selected automatically. Therefore, the "Master" sets itself on the switch with the lowest MAC address, which is correct. The problem is that the link is not set to blocked on the switch that is the master, but on a completely different switch. So the entire network is not in a healthy status, just a broken one. Do you have any ideas why this is happening?
Hi, thanks for reaching out. Our Technical Support Engineers can help! Please submit a ticket on our website and they will be in touch. www.moxa.com/en/support/technical-support
Where I can find/download that MokaLANBreakTester tool?
Hi @Simguitar , thanks for reaching out. The Moxa Lan Break Tester tool is an internal testing tool, unfortunately, it is not available to the public. You may want to consider using any fast ping tool that has resolution of 1ms to measure recovery time. Alternatively, feel free to reach out to your local Moxa representatives for assistance with testing.
If you have any questions about our products, feel free to contact a Moxa representative by completing the online form: www.moxa.com/en/contact-us