Black Doctor Sues Chase Bank For Alleged Discrimination
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- Опубліковано 6 жов 2024
- Chase Bank is accused of refusing to cash a doctor’s check because she was a Black woman. NBC News’ Priscilla Thompson reports on how lawmakers are working to address the issue as it garners massive social media attention under the hashtag "Banking While Black."
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#NBCNews #ChaseBank #Discrimination
I work a corporate job, dressed in a suit, well groomed, and Chase did the same to me. They tried to confiscate my check while stating that my check was fraudulent. I replied, " it's a chase check." They didn't want to verify it through the numbers at the bottom or call my employer's HR and CFO. I also showed them my employee badge, prior check stubs, and receipts from other visits. It wasn't until I stated I would call the police if they didn't return my check and take my business elsewhere. I called my HR and CFO myself and explained to them the situation; they called the branch, and the tellers and management believed them, not me. They didn't even apologize. #BankingWhileBrown #SMH
THIS IS SICK!!
Terrible. You can't do anything with an apology anyway. It would not have been genuine. They meant to treat you that way. I had a similar hang up with Bank of America. Every month my husband would deposit $1200 via direct deposit vis DFAS to pay our mortgage. Every month they would freeze my account. Every month I would have to go to the bank and explain. I never understood it. There's no way they thought a direct deposit from the Defense Finance and Accounting Service was fraudulent. I finally closed the account. To this day, I can't stand them.
I hope you did take your business elsewhere.
That’s why THE LORD says come OUT of her ‘my people’! This is not your rest so called african American man so called Native American man so called Mexican American man. Come out of her. You can’t make straight what God made crooked!
@@lystraallicock695 I would've said f you and then took my business elsewhere
Oh man I know the feeling I work for a construction company and one of the homeowner gave me a tip for 200 dollars when I went to citizens bank to cash it the teller told me it was policy that he had to call the account holder to cash the check when he called the homeowner he told them that the check looked suspicious but my coworkers who are white walked in and cashed their checks no problem I wonder how dumb the teller felt when the homeowner gave him a piece of his mind especially since Im the most reliable employee the company has
Beyond relaying your experience, did you take any further action? For change to occur, we must do so. Good luck mate.
CHASE WILL PAY DEARLY FOR THIS DISCRIMINATION. THERE IS NO WAY THEY DID HER RIGHT.
1mm$ to them(chase) isn't even noticeable. They budget for this.
WHY ARE YOU USING ALL CAPS BOOMER?
@@jawarholol4651 Boomer? This is what children call older people who are smarter and wiser than they are.
So many of us have not been done right ?? with similar situations? . And I'm a white Professional male. A report c***, of course it's probably not racism correct? And it's just following rules regulations, safety precautions when there's questions et cetera. Who knows.
Its unfortunate #ChaseBank employees didn't do they've been trained to do. However, it was cost them..literally a pretty penny...especially after this...and many instances...
Saw a better interview elsewhere. Dr was NOT trying to cash the check. She just wanted to open an account and deposit her check. -Chase is tryna confuse ppl with this statement. SMH
Especially with this woman when they tried to turn the tables on her and said we weren't discriminating against her we weren't calling her criminal we thought that she was a victim of fraud if they made the phone call they would have saw that she wasn't
That’s why THE LORD says come OUT of her ‘my people’! This is not your rest so called african American man so called Native American man so called Mexican American man. Come out of her. You can’t make straight what God made crooked!
*trying to
Such a smart, talented, and beautiful woman… i pray you win this.. Chase should be ashamed…
I hope won’t because that is normal for anyone who deposits anything over 10k . She probably acted bad and arrogant. Lol you people sure ..
@@johnsmithe498
I guess? Sounds like blk ppl should get 5 starts treatment since everything can be racist to them.
@@johnsmithe498 *John Hick*
@@johnsmithe498 you don't what you thinking about. So keep your mouth shut.
@@HeavyCrown316 He didn't say anything. He typed it.
Good luck with your case, doctor. I hope it helps to change things going forward.
BTW, I know Chases history. I wouldnt deal with them under any circumstances
This.
Sue the pants off them!! Chase employees should be ashamed. I’m sure the way the story went down was the way she told it and not the people they spoke to employed at the bank. If Chase keeps it up they will not be around much longer.
You think it went down the way she said? Hmmm, maybe she said it went down the way it did is because she is tryin to win one million dollars?????? Chase is worth about 2.6 trillion dollars, they will be out of business soon. Where did you go to school?
@@royharper2003 oh so, it didn’t happen to you. That means it doesn’t happened
@@whattheysayaboutme425 Actually, something very similar happened to me and I was already an account holder. It is not unusual for banks to question big checks, especially when the person has no account and is trying to cash it.
@@royharper2003 she also gave them multiple solutions. You are also assuming she’s lying for no reason. No fact were present to indicate she was lying so where why assume against her? Genuine questions? Do you simply believe any filling a lawsuit for a large amount is lying or are you just racist? I don’t see any reason to assume she’s lying. She is a doctor and doesn’t need the money so why would she
How despicable. I just opened an account with chase for a settlement I got and deposited a very large check. I never once went in, did everything online by simply submitting a picture of my ID. My guess is they saw I was white and decided there was no issue. I’ll be going in on Monday to close out all accounts.
Wow are you serious?
No you won't. You'll keep those accounts because they did nothing to you. What black people go through doesn't affect you. So subconsciously you'll feel necessary to keep the accounts.
@@jirenthegray And what if he did in fact close those accounts? What more do you want?
@@lilid3125 Little? No. Mean? Well I’d like to say I’m a realist. If you’re offended then it’s because you’re the problem. For decades, no centuries, whites have tortured and terrorized black and brown people.
Yet, when they apologize, we take it at face value only for them to repeatingly do it again and again. Thus, black people keep bringing it up, again and again.
Aren’t you guys tired of black people keep raising these issues up for the past 100 or so years? Don’t you guys want to change that?
You can by appealing to your Congress (both Republicans and Democrats) because neither party cares about anything to help move the needle forward to true progress.
Instead if [Blank] while Black why don’t you [Stand up for Blacks] while White?
@@gwynlordofgettingparriedby2296 A lot more! There is a whole lot more that needs to be done but isn’t because Whites don’t feel they are affected when really they are. The sad part is neither political party cares. The American government is just a joke. Everyone fights over the most basic of needs because they don’t want the white supremacy powers to diminish from government. Racism is the foundation and bedrock of America and until whites realize that they cannot move forward without a strong diverse population? America will implode and destroy itself. While her enemies watch, laugh, and rejoice as the failed experiment called democracy has bear its fruit.
I used to work for a construction firm and there is a black owned bank in the NY area called CARVER BANK, named after Washington Carver. There should be at least one national bank that serves the entire country that is black owned.
No such thing as a black own bank.
@@woke72 Not even in African countries or Haiti? I used to get emails from a Nigerian bank all the time that I have unclaimed money, though I don’t recall ever having an account in Nigeria.
Just use a credit Union not a traditional bank. Credit unions are owned by the account depositors.
There are black owned banks in the US. Saying they don't exist is a lie
There may or may not be one the guy @Robert knows about. One in my state just celebrated it's Golden Anniversary. Just go online and check for African American banks in your city or state. I think there are 22 of them.
there is a national black owned bank.. my God, just because you don't know it doesn't mean it doesn't exist.. check out One United Bank.
THE DOCTOR NEEDS TO INCREASE THE LAW SUIT TO $10 MILLION DOLLARS!
Exactly 💯
I know for a fact, every single bank have security cameras at every inch of the bank. Who say what doesn't matter, roll the tape. Hope she wins her case.
Chasebank: Such a shame because all the cameras on that day were shut down for maintenance.
I hope she loses and has to pay 100s of thousands of Chase's legal fees
Amen to that
@@royharper2003 your a weirdo
@@royharper2003 why
As a prior bank employee what they did was unethical and deserves a deeper look into their practices. There are numerous ways to assure fraudulent checks are not processed through the bank preventing monetary loss. The account could have been opened, and the funds placed on hold until the check cleared. She should sue for more because they will do this again.
Chase has a well-documented history of doing this. She's not the first and is gonna get paid.
THE DOCTOR NEEDS TO SUE FOR $10 MILLION
That’s why THE LORD says come OUT of her ‘my people’! This is not your rest so called african American man so called Native American man so called Mexican American man. Come out of her. You can’t make straight what God made crooked!
@@chocolateangel8743 Not only chase but Bank of America as well also has a history of discrimination against blacks, it just goes to show no matter how much education and degree's we earn or prestigious Jobs we are able to get to them we will always be seen as less than because we are black 😥
@@Mr.Boddie This situation is one of many that results from BM refusing to build and not standing up for himself or his people. You can't be a failure and still get respect. If Africa ran like Wakanda, I can guarantee that non-blacks would have a different perception of BP.
They should've went ahead with her request to open an account and verified the check in the process instead of denying service without a legitimate reason .
I am facing this same issue at this time. Money was stolen from me and they’re trying to make it seem like I stole my own $.
Could you elaborate more
@@SaiquanCanty how so? Srry
liar
@@barbararodriguez5792 Who is the "they're" you are referring to?
@@jooson2826 Chase, duh. Why?
Chase is lying. As a former employee those are not options we give potential clients upon opening an account, an ACH deposit is a direct deposit. We might offer this suggestion should a client take issue with the timing of said funds being available, but offering such a suggestion in absence of an account to deposit into is asinine. I would be insulted as a banker if someone suggested I offered an ACH option before opening an account. I actually would be neglecting my client as in this case, an ACH deposit could have probably gotten her a $200.00 cash bonus.
No ACH is not a direct deposit per se, checks are ach credit transaction. I work in a bank for years and you are a one that’s lying. No wonder you are a “former” employee. Lmao
To the Chase Bank in this video: You racially profiled your future bank client and filed a false police report against her based on the color of her skin and decided to lie that she was cashing a fake check. You need to be replaced by competent staff who can tell the difference between people who are actually INNOCENT clients and those who are true criminals.
Amen.
I think the employee that faces those people are true racist. Its like they only accept racist as employees. Truly dumb, moronic, unprofessional and despicable
How on earth can Chase say they did not assume criminal activity if they say in the same breath that the teller thought she was being scammed? LIARS.
There little excuses for racism is so transparent a blind man can see through their B.S.!!
So transparent? Based on what? They never said the races of the bank employees which tells me they weren't white or they would be shouting it on the mountain tops. Is this what things have come to, black people accusing other black people of racism/discrimination?
@@royharper2003 one was white and the other was Indian
My wife and my brother's wife both worked at Chase. It used to be a good bank but it is not anymore. They started returning my disability and my worker's compensation checks. So I opened an account with PNC bank and haven't had any issues with them.
This is very widespread I suffer similar situations almost monthly. Thank God I have not gotten to where they call the police. It's very frustrating.
Chase is one of the worst banks in the country. It's almost as bad as US Bank
There are more details to this story. This woman was expected to call her place of employment, and even when she did, they continued to deny her. She should never have had to experience that in the first place. The show “Indisputable” on TYT has more details on this story.
I'm thinking that it was SATURDAY and the HR/Payroll dept was not available on the weekends.
Why would ANYONE in their right mind use this financial institution?!?
She wanted a big bank with many ATMs available, which is reasonable.
@@TahtahmesDiary this and it’s the only reason I am still there. My local branch offers good service too.
@@TahtahmesDiary I use a credit union and they have international debit cards
It's very important for African Americans to have the ability to go after people legally when they're wronged and have the illegal ability to defend themselves.
I think you meant "...have the [legal] ability to defend themselves."
@@pastorvincenttownsend898 oops 😬 typo
it's very important that they have facts to prove they were wronged which, in this case, there are none. She somehow got connected to this attorney who is known for sensationalizing so called racist and discrimination lawsuits because he was once an assistant Dallas DA who was arrested and fired after a DUI arrest during which he called the white officers members of the KKK among other things.
What about white folks? We don't have a race card 🤔
@@davescott686 nope, we are privileged and this type of thing never happens to us is what we are supposed to believe
Chase is the biggest racist company. They took my house, because they said I missed a payment. Apparently they confused me with another client. And mistakenly was posted to my account that I had a balance. Which after proving them with papers that I was current with my payment. They decided to reposes. After almost a year proving them they made a mistake on my acct. And had their agents calling me with a different name. Phone records existed of them asking for another lady. The bank sent me a letter my house was reposesed. So I give up. Yet I still fighting them in court. Is been a long process. I am exhausted, and angry, because all what I work is gone. Chase is evil. They do what they want, and people never get the help they need. They handle my case like another hamburger. Is disgusted me how they have people with little experience working for their company.
Sorry to hear
These acts of aggression are deliberate. History can explain who the real thief's are
We now have Banks started & owned by African Americans...bank there. Don't ever do business with people & organizations that make it plain you aren't welcomed. 💯💯💯
How disappointing. A young woman making great strides in her life to be treated in this manner is disgraceful. JP Morgan Chase talks a big game but apparently doesn't back it up. "While we fell short ... ." That's a colossal understatement.
How did the bank know that the cheque was fraudulent??????? How how how bow
They did not, hence the issue. It was an assumptive conclusion, which VIOLATES discrimination laws and banking policies. Most banks validity can simply be verified via a phone call. DEPOSITS are a bank's lifeblood, so denying a DEPOSIT means those racist clerks are denying cashflow.
This is why we need community banks with long standing relationships with their clients. Big banks think they can do whatever they want because there is so little competition
I try to tell everyone bank with a credit union
Credit unions are better in my opinion you wouldn't have these problems in the first place
I would have sued for 16 million
Really, and how would you justify damages of 16 million for having to go open an account at another bank? How would you pay Chase's attorney's fee's if you lost?
They should have opened the account for her following proper opening procedures. They can then do restrictions on the deposited check until it clears. It looks like they don't have proper procedures in place.
This is why we need more black owned bank
Not sure about the US but doctors in my country typically paid quite a lot, denying one a bank account seems like a really stupid idea, as it is easy for them to get loans or the acrew a reasonable amount of savings.
It seems like case Don't like money.
I'm sure losing the doctor's business isn't going to bankrupt them
Getting arrested for trying to cash a legitimate check. We sure have made progress. Chase wouldn’t let me make a 100 dollar payment on my wife’s credit card.
I don't like to play the race card but I believe her. As a Navajo, I had problems with Chase. And decided not to do business with Chase Bank anymore.
What is this race card exactly, and why is it that this card only seems to be able to be played concerning Black people issus?
@David Zeifman are the complaints legitimate?
I’m closing my Chase account…
that will show them!!!!!!!!!!!
Why would the check be a scam if she worked for this check. Unbelievable!
Really, like people don't ry to defraud banks? What fairy tale world do you live in?
And they will continue to do so it’s disgusting
I hope she wins!
Hope you get your millions doc
I was visiting the US and went into a bank to get smaller bills for a hundred dollars 💵 and was refused because I didn’t have “an account” there.
I am a Canadian!!!
Racism, Look where this comes from, who it comes from for hundreds of years one people same problem, culturally
it seems to be a way of life, power and control, at any cost !!
I hope that she gets every dime of the million dollars she's seeking because this is ridiculous.
Chase Bank did the same thing to my husband this weekend in Glendale Heights, IL. They have not learned.
Nope she's wrong, this doesn't happen to just black people.
Good for you girl 👧
Great, keep playing the victim. If I was a hospital administrator I would never hire her as a doctor knowing she is going to play the race card every time things don't go her way. This doctor may very well have stunted her medical career by filing this lawsuit.
Thank you ALL
Take all your money out of JP Chase/Morgan. This is straight up racism. Don't swallow these lame excuses.
Chase Bank did her right. Unless you rob the bank, nobody walks out the front lobby with $16,780.00 in cash.
So glad i found out about "banking while black" literally helping me cut off choices
Chase asked me for my passport and a consular card just because I was brown. I got up and left to the Citibank across the street. The lady just asked for my social and ID and 10 minutes later I walked out with a credit card approval even though I looked dirty since I just finished work.
Chase Bank will not give me a credit card even with a 700 plus score...they are terrible...
I don't go into Banks if I don't have to.. everything I have is direct deposit or I do it somehow online or at the ATM
I wouldn't cash a $16,000 check for a stranger.
Well the discrimination act needs to change to include banks as well as everywhere else. Black people are human beings not slaves to society. I wouldn't want to be the banks shoes right now if every black person who sues the banks for discrimination for banking while black they would be broke.
People in general need to start wearing body cams.
Chase has a history of its employees being racist no matter what the corporation has done to help diversity and cultural change. The company in and of itself may have good goals but certain employees may not share their goals.
Indigenous people don't need foreign banks in our land.
Please please please please please please please please let justice be served.
They did the same thing to that boy . SMH I wish we had our own banks again like black Wall Street
Just settled a lawsuit with chase for discrimination they are the worst
Chase just cashed my cashiers check from another bank, told me that fund weren't available ( WHEN THE ISSUING BANK TOLD ME THAT CHASE CASHED IT THE DAY I HAD DEPOSITED IT) and that they were holding it until the check clears in case it bounces. A CASHIERS CHECK!!!
ACH deposit??? How can you make deposit to an account that was never opened...SMH.
they should reduce Physicians salaries hardly!!!!
Make it hurt,this kind of crap needs to end.very proud of your accomplishments young lady
Amen
That's didn't happen to me when I put my SSI disability check in the bank of Wells Fargo.
I’m getting disappointed by this country day by day
How come we don't see any Mexicans having this problem?? The banks don't discriminate against them.
America is culturally anti-black, simple as that
This needs to keep getting exposed.
So I've looked online to see how this lawsuit ended, but couldn't find anything! Does anyone know how it ended?
I used to run my own handyman business, I used to cash my checks at Wells Fargo, after about the 4th check I went to cash during a busy week, one of the bank tellers started asking too many funny questions about where I was getting the checks from, I felt a little offended by the questioning so I opened up a bank of America account and just deposited my checks there, never had an issue with BoA.
At this point, I’m not sure why any black person would bank with Chase bank.
Two words!
Credit Union! I'm surprised that she did not do that first?
My experience is that all tellers look at a persons FICO and they get treated by their score.
As far as Chase goes, it makes it so easy to bank there. She could have opened an account on line, deposited her check with Chase Mobil App all from the safety of her home.
I like Chase, I've had as many as 7 checking accounts at one time!
Obviously, that didn't happen in this case.
Chase has bad rude customer service no matter what race you are girl
@@ka7126 This goes beyond rude service. This is blatant racial discrimination.
There's a lot of ways to cook fish, and the way this doctor chose to conduct her business is perfectly fine. Business have been conducted like this many years prior to online banking, so get the f*** out of here with all those different scenarios you're suggesting!!
She was opening a new account, which means that certain services are not available until you are an established customer. Chase cou l d have easily opened the account and placed a hold on the funds until they could verify validity. They refused to service her.
Sue them till they squeal .... 1 million is being polite !!!!!
Good! This bank ABSOLUTELY DISCRIMINATES against innocent people
Chase is the worst company I will never use them.
Chase Bank has deep regrets ( bull sh-t ) for miscommunication ( intentional ) long helping ( not really ) all individuals ( exception darker skin pigmentation individuals ). Our policy of none discriminatory ( always for minorities dark pigmentation ) is written to educate employees to ( don't help the darker skin individuals ) assist everyone to make their banking experience a pleasant ( bad ) one.
Just cause you a doctor don't make you successful. Half the doctors I see aren't worth smack.
The facts speaks. Some employer thought she was good enough, to hire with a respectful bonus. I'm calling that successful. Stop hating.
In my opinion, I was discriminated against by Chase because I didn't look rich. They wanted all kinds of ID's and require my credit card as an ID. I will be banking elsewhere. CHASE WILL PROFILE YOU AND IF YOU DON'T LOOK RICH they will screw with you.
Intent of a check makes no sense!
Boycott Chase!!!
This was such obvious racism.
The fact they didnt even take the time to call the issuer is impossible to argue.
Whoa…I’ve cashed much bigger checks than this and that never happened to me. It was only 16k…but I’m not black. I feel really bad for her. That’s not fair.
To be a bully and a victim in the same breath. Impressive!
Our African American people should boycott Chase, Wells Fargo and Bank of America. I recommend using a black bank
The same thing happened to me at a Las Vegas Chase Bank today.
She needs to sue Chase. Period.
I will never bank with Chase again. My experience was awful.
Chase went on an apology rampage to various media corps, so they're clearly trying to save face. That's all they care about.
Well I’m an Arab girl in my country I get extremely discriminated against by everyone just for being female! What should I do??
leave that country
Typical case of black while in public.
Many of these banks are the issuer of these checks. They have to develop a system where they can verify a check’s validity in real time to avoid these types of situations.
Black people need to start suing against this racism in any and ALL cases of racist conduct!!!! Nomatter what, take the time and hire an attorney and start suing!!!!!!
SMH!!
The sad part is JP Morgan was a racist.
And till this day this practice still continues.
It is racist everywhere, but it sure isn’t as racist in my state of California as it is in Texas or the south 👍🏿
I don't recommend chase to anybody.
And people want to talk about Kanye West. This Bank has a lot of issue .
She might not have became a doctor? They don't give a hiring bonus, not a bonus that big at any job whatsoever.