I am gussing it broke due to the stress of the weird angle is was at in the snow? But like you said, they updated it. First time I have purchased something after watching a video of the product breaking :D Thanks for the video.
A guy bought the One chair after breaking the frame for the Zero. The cover for the Zero fits on the One frame. The One frame with the Zero cover is pretty lightweight.
Imagine if they denied your claim and this video went viral. The customer support / claims manager would have likely lost their job. Customers in the internet age definitely have more power over businesses that try to act in bad faith, and obviously Big Agnes / Helinox is not one of those companies and a good reason why so many customers seek out their products.
I think putting it in soft snow and on an incline slant did it. You entire body weight was on one side when you say down and it forced the break. I don't think it would've happened if it where on a flatter ground.
All other chairs have evolved and got improved only this Helinox chair changes nothing and the price is still so expensive! It's like Nokia is going to history and gone with the wind!
You're a scammer. The video clearly shows it was your fault that the chair broke. You laid the chair in snow where you know it sinks in. You approached the chair in on an angle putting a stress on one side. Both of these increased the likelihood of a breakage. You were basically twisting the chair with your whole weight. If you had removed the snow, made sure that the ground was relatively flat and secure, and approached straight, it would not have been broken. I don't understand the kind of sense of entitlement you have to talk as if it's the fault of the chair.
Believe what you like, I may not have been as careful as I could have, but I certainly didn’t try to break the chair. It’s also clear from the redesign I point out that the company acknowledged the weak point in the chair and improved it.
@teitake why on earth are you acting like a shill for Helinox when they don't need or want any shills? they were happy to replace OP's kit, no questions asked. we could see he was using the chair in a pretty normal/nominal camping environment. and yet you attack him like an angry helinox share holder!!! MADNESS. get off youtube, your comments and ones like them are what make this place a cess pool.
@@RickTait A little comment is "MADNESS" to you, you must be crazy. It seems you are incapable of either reading comprehension or understanding that there is a difference in our perception of normal use. As I said before, I don't see the manner in which he used the chair as "normal," and you do. And what makes you think your words will convince me to "get off youtube"? Don't you see, you are bound to fail?
i love how many times you cut to the footage of the chair breaking. great chair. great video.
bought mine today. thank you for this video! these long-term review videos are the best of youtube. thank you again!
Great review, I like that you fought the urge of posting the review and instead waited on warranty to include it in the video. 👍
Subbed
I just bought one of these. Thanks for the great review and to see that it has a decent lifespan
Hope you enjoy it as much as I have!
I love that you got that on Film. Good Memories
Same. My x joint is broken. Lucky the seller willing to replace it. Hard to find the spareart.
Wow Great service/warranty. I just ordered one as a result of some awesome birthday gifts.
I am gussing it broke due to the stress of the weird angle is was at in the snow? But like you said, they updated it.
First time I have purchased something after watching a video of the product breaking :D
Thanks for the video.
A guy bought the One chair after breaking the frame for the Zero. The cover for the Zero fits on the One frame. The One frame with the Zero cover is pretty lightweight.
Good chair and good service.
We need more replays! We demand more replays! 🤭
One of my helinox chairs the stretch cord no longer stretches. Had that chair for 3 years and they sent me new cord to fix it.
This is just funny breaks in the video:) not many reviewer can capture that magic moment:) so you have 4 more years to review it:)
Very informative, thank you!
Do yourself a favour and also buy the ground sheet, it will be much stronger and also won't sink down in the soft ground
"don't be so mean", excellent!!! laughing until now...
Take a shot for every replay of the break replay
I know I’m going to Hell for this.... But I’m loving the multiple sit’n clink clips you inserted. 🤗
The “turtle on his back” recovery the first time is a bit embarrassing, but glad you liked the repetition.
Imagine if they denied your claim and this video went viral. The customer support / claims manager would have likely lost their job. Customers in the internet age definitely have more power over businesses that try to act in bad faith, and obviously Big Agnes / Helinox is not one of those companies and a good reason why so many customers seek out their products.
love your vdo .. very helpful for me
Great video!
I think putting it in soft snow and on an incline slant did it. You entire body weight was on one side when you say down and it forced the break. I don't think it would've happened if it where on a flatter ground.
I will not mock backpackers that bring chairs, I will envy them while I plant my butt on torn up Z rest pad.
Lol
We are the same size. ..bet we can out hike 80% of these little video gaming slugs any day!!😁👍
Lol
Thank you
Well...just diy or buy a groundsheet and that chair will last for years and never fail
All other chairs have evolved and got improved only this Helinox chair changes nothing and the price is still so expensive! It's like Nokia is going to history and gone with the wind!
Hilarious
😒Planned obsolescence 😬
You're a scammer. The video clearly shows it was your fault that the chair broke. You laid the chair in snow where you know it sinks in. You approached the chair in on an angle putting a stress on one side. Both of these increased the likelihood of a breakage. You were basically twisting the chair with your whole weight. If you had removed the snow, made sure that the ground was relatively flat and secure, and approached straight, it would not have been broken.
I don't understand the kind of sense of entitlement you have to talk as if it's the fault of the chair.
Believe what you like, I may not have been as careful as I could have, but I certainly didn’t try to break the chair. It’s also clear from the redesign I point out that the company acknowledged the weak point in the chair and improved it.
He also plopped down pretty hard... seemed stage to me too
They do have a soft ground cover which goes under the feed to spread the load and stops the legs from stretching to far.
@teitake why on earth are you acting like a shill for Helinox when they don't need or want any shills? they were happy to replace OP's kit, no questions asked. we could see he was using the chair in a pretty normal/nominal camping environment. and yet you attack him like an angry helinox share holder!!! MADNESS. get off youtube, your comments and ones like them are what make this place a cess pool.
@@RickTait A little comment is "MADNESS" to you, you must be crazy. It seems you are incapable of either reading comprehension or understanding that there is a difference in our perception of normal use. As I said before, I don't see the manner in which he used the chair as "normal," and you do.
And what makes you think your words will convince me to "get off youtube"? Don't you see, you are bound to fail?