A Word from Our Founder Mr. Halle | Discount Tire
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- Опубліковано 6 сер 2018
- Hear from our legendary founder Mr. Bruce Halle who lived by a simple mantra; be honest, work hard, have fun, be grateful and pay it forward.
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Rest in peace, Mr. Halle.
My dad was good friends with him
Just had a great experience at Discount Tire, they are still doing this good man proud! RIP Mr. Halle..
This video will definitely help me out on this job interview Tuesday. Thank you Mr. Halle, may you rest in peace.
howd the interview go?
An absolute icon of the industry. Extraordinary person.
I loved working for this company I even had the pleasure to meet Mr. Halle a couple of times, but during my time with the company there were some ppl in the AVP's offices That acted like they stood for what Bruce Halle stood for. And I don't want to get two in to details on What happened but let's just say Those people are the reason why I decided to leave the company. RIP Mr Halle because you sir were a great man!
RIP Mr. Halle! I truly am honored to be working for this fantastic company that you started years ago!
Mr Halle Discount Tire is the greatest. I have sent numerous people there who were going to go somewhere else to buy tires and they always come back and thank me for sending them there. I just watched a video of a young lady who was in desperate need of four tires because the tires she had were a safety hazard. Discount tire fixed her up with four new tires that she could afford and now she is safe. You guys really are the best. I will always buy my tires at discount tire.
Thank you so much for this shoutout and for trusting us with your tire needs. The way you're spreading the word is truly heartwarming. Stories like the one you shared remind us why we do what we do. 🫶
Now I know!!! Rest In Peace Sr
With all Respect this company needs you
You got that right, great services, great pride, and continue to be great success. May god bless y’all ! Thanks for what you guy doing 👍
Mr. Halle was a good man.
Just bought my second pair of wheels and tires. Las vegas discount tires. Fantastic customer service. Love you guys. Shout out to Eric thanks brother. You made my experience easy as pie.
Seen this video at my regional party. Thanks Bruce for this opportunity🤗
9th
I heard an awesome story about Mr halle and it went like this. There was a guy who went into his office for a week straight and begged for money (thousands) . He gave it to him. The guy never went to his office again. And this happened on multiple occasions. Finally someone asked him. WHY DO YOU KEEP GIVING AWAY MONEY. He had one simple but meaningful answer. “ Im not the one that has to live with that for the rest of my life”. Amazing man
Thank you.
Your prices are competitive, I use discount tire love them, for many years! Employees are professional & kind !! Thank you. !!
Just had my tires changed today I bought three tires in the past the fourth one went when I had no money or work they gave me a free tire made me a loyal customer for life then today when I went in I needed a patch they fixed it one of my tires was showing wires I told them I only had sixty dollars they got me nice used tire for 45 didn't charge me labor on it and I appreciate it alot makes me tear up there the best it was there store in broken arrow oklahoma
👍 Paying it forward every day.
absolute UNIT
Thank you for everything Bruce. We're going to miss you
Greatest man I had the pleasure of meeting. I love you Bruce.
Chino Hills stands with you Mr. Halle.
i just stopped in at discount tire to have my tire checked because one of my tires was loosing air.it was in janesville,wi. they removed tire and removed tire from the rim and cleaned the rim andinstalled tire onthe rim.did not charge me for the repair. it was not a tire that i purchased from them.i had not used them due to relocating . but because i was an old customer they did not charge me.every one i delt with was very easy to talk to and very helpful.will be purchasing my next set of tires from them.
Rest In Peace , Mr.Halle !
showed up without a appointment, rio rancho,NM store, after arranging for 2 tires for the rear of my p/u ( and swapping one for the spare) they were done in just over a 1/2 hr, way ahead of schedule, Thanks
My first experience with Discount Tire was years ago when I stopped by for a flat repair and they didn't charge me and I have been purchasing tires from them ever since. From Texas to Virginia, I have had nothing but great experiences...today was not exception. Chris Forgy never gave me the chance to get stressed over my tire situation. He quickly offered a solution and I am now driving my Subie OB with a great set of Michelin Defender T+H and I continue to be a very satisfied customer...Thanks again Discount Tire!
Ted Rockwell Is to
To be the best😁
I just want to truly thank your Associate Logan T. Watkins for the great experience I had today! He was super friendly, very knowledgeable of the job needing to be done, and all around awesome! Your crew was also speedy and had me out of there in no time! I really appreciate Staff that go above and beyond customers' expectations. I hope you reward him with something great! Thanks again! I will definitely be back!
Date: 3/30/21
Sales Person: Logan T. Watkins (988)
Store Location: 5540 Arapaho Rd, Dallas, TX 75248 (TXD 73)
Thank you for your comments, Miss Ford! We will be sure to pass this on to our Dallas region. Thanks for being a customer! We are glad we could get you taken care of.
Discount Tire was the only place I have used for my truck. On three separate occasions, they have broken something. The first & second time was cross-threaded lug nuts, the third time was the lug itself.
Now they are telling me that my truck had spacers, but I have factory wheels. I never installed spacers, nor did they ever mention spacers in my previous visits. They provided me with a piece of paper the first time to get the cross-threaded stud repaired, but I lost that one. The second time, they never provided one. Now this last time, they are refusing to pay for the damage they created.
I keep seeing new faces here, so I presume turnover is high and they employ unskilled labor. Mr. Halle would be ashamed!
Yeah
New leadership at the helm and out of touch with issues at retail locations.
After the way I was treated recently, they lost a loyal lifelong customer
👍
Servant Leadership.
IOOGA babyyyyy
Could you implement features into your rim configurator to help in deciding on which to buy for best fuel economy?
Hello, OptimisticPessimist. We will pass your comments on to the web team for consideration. If you have specific questions about fuel economy and wheels/rims, please talk to your local store or email us at CustomerRelations@discounttire.com. We would be happy to help!
And I agree
Mr halle con todo respeto kiero sblar con usted de una de su copañia de discont tire como le roban
Rest In Peace Mr.Halle you are missed dearly 🙏🏼🙌🏻
God bless you to know him in Jesus Christ name. 😀
Discount tire is nice company $$$ price deal and more...
You closed the wrong store in Columbus Oh.. the Mill Run store was the best in the city.. Service and traffic at your other stores just sucks.. guess we go to Tire Discounters now… they are right next door
I made an appointment located at 200 Brown Rd, Auburn Hills, Michigan, (which is important to do), to replace all 4 of my tires. My overall online research ahead of time gave me an idea of tire pricing, quality of tires, tread design, installation fees and store tire maintenance offerings and price. During my 15 minutes on the phone with Isaac, he shared his impressive knowledge in helping me decide on a quality tire. He was very friendly. The conversation involved questioning me on how I drive my vehicle. I shared what I wanted most which was all season corner handling and traction control in the winter. But I cannot write this review without mentioning COLIN who works in the tire changing area. When I first arrived, I pulled up to an area outside the garage which had a sign regarding getting a tire check or something like that (I can’t remember exactly). Colin came right out and went above-and-beyond with value-added service. He reviewed all 4 of my existing tires, gave me detailed information about the wear on the tires. He also provided suggestions regarding quality mid-range tires available at Discount Tire. When they brought my car into their garage for the tire change, I went out there to review the whole process. Colin helped me through that as well. ALL HAIL COLIN!! All the people working on my car provided information during the tire change, so I am happy I was readily available right by my vehicle. Everyone was so helpful! I would refer anyone to them, but make an appointment first. If you have a tire brand/model in mind, make sure they have those tires in stock. If they don’t have a particular tire in stock, they may suggest another similar tire in stock. I know they can order your desired tire.
I am sure Mr Halle would be completely disappointed in the #failure of Discount Tire to care of their customers. After over three months they have failed to send out promised rebate. How many more people have they #rippedoff by hoping they will forget about their rebate? It is a shame and maybe be illegal !
rebates come from the manufacturer, NEVER from discount tire. If it was a mail in rebate, you either messed something up, or the manufacturer did. but dont blame discount tire co.
Como nikese con migo tengo evidencia
IOOGA!
*Yes*
Discount tire I've done business there for 10 years I've not only had my two cars done I've had three of my company trucks done there,
and I will never go back and do business with them again my son took his car in there yesterday 'cause he got a flat tire his car had been
sitting in the driveway when he got the flat tire. I had looked at the tire before he went to discount tire with it there was no wrinkles in the
sidewall the car hadn't been driven on the tire there are some rub marks from him bouncing off curbs when he parked, by the way the tires
on his car had less than 5000 miles on them. He went to discount tire they told him tired was damaged and we've had a wrinkle sidewall so the
tire had to be replaced not only did they have to replace that tire they had to replace the other tire on the opposite side so instead of just,
repairing the flat and putting the tire back on the car they charge him for two brand new tires. I know in this pandemic things are tight but
taking advantage of somebody that is inexperience in this way shows that they have no qualms and no business ethics at all. I strongly recommend
that you never go to discount tire on north avenue Bloomingdale road's in Glendale heights'cause they obviously do not care about their customers
all they care about is the money.
Robert Smid
Correct You Tube channel name is Skooliana
Stop sending me promotional emails. I unchecked the box and still get them. STOP
IOOGA
The coercive quid pro quo you pressured You Tuber Schooliana with in order to get repaid for repairs of $1,500 due to clear negligence by your company doesn’t fare well with any customer or transparent business practices - they refused the money because of what you required & are consulting with an attorney,
Trying to cover up negligence on your part is unconscionable!
I can't believe you guys just lowered your military discount from 10-5%. And what's with the mark up. In 2012 i bought rims and falken tires for 750 (about 50/50 rims and tires) for my miata. For my pathfinder today i was quoted 780 for a set of falken tires alone. I know they are larger tires but.... ???
Im taking my business elsewhere. Ebay and my local tireshop for the win!
discount tire pricematches. show them the quote. we guarantee the lowest price.
@bridgerlehane5408 i ended getting a set of 14 hundred dollar tires for 800 from ebay. mounted and balanced for 100 minus military discount at the local tire shop. only thing im lacking is the warranty i guess
@@ChutneyInc. the warranty, plus lifetime rotations, flat repairs, and rebalancing. discount tire would have pricematched it regardless.
Great guy, but I hate to say it, Tires Discount Direct is one of the worst customer service centers you could possibly deal with. I have been waiting for someone to answer now for over an hour. I went to the site and nothing to communicate there to either. Do not order through this or you will be sorry if you ever need customer service. Still waiting for someone to help me. I am cancelling my order. I would pay extra for customer service, but this is ridiculous. Still waiting. Now I am on a mission. :)
Gary,
Thank you for reaching out and letting us know this issue, we are very sorry about your experience.
Our call center has been experiencing an extremely high volume of phone calls due the the holiday season and Black Friday/ Cyber Monday promotions.
We would like an opportunity to look into this for you.
Please contact us at customerrelations@discounttire.com
We hope to hear from you soon,
Discount Tire
I did not realize he had passed away. Maybe that is why the company has got to hell! Use to be the best tire company around. Now they can’t even get air pressure correct.
I don't even want to hear what you have to say .
After being a customer for over 30+ years and my whole family y’all lost my business for life today. Over not rotating my tires
Worst service ever
They always try to make people buy a new tire, I use to be with these forks for year and told me my tire couldn’t be patched in the middle of my tire
Had to go pay somebody else to do it and it was done! Just a money hungry business
Being a tire technician is what bought me that $40,000 truck in my profile picture at age 18. Best job for a college kid.
Honestly don't know how. When I worked there the pay was kind of bad
Mr. Halle, I have the utmost respect for you and what you had accomplished. But you should know, that all your staff does not live by your standards. My girlfriend was just told she could not have her tire patched, when it fact, it followed all the guidelines on your website (the nail was literally dead center in the tire tread). They were trying to force a tire purchase on her and luckily for me, I informed her not to let them do it... before she even arrived at the location.
So congratulations on your personal success, but to say your organization cares about us, is a bit of a stretch. What I saw today is not the honor and integrity that you lived by. As a matter of fact, it's fraudulent and I'm considering contacting the FTC and local media about it.
John, Thank you for bringing this to our attention, We're very sorry to hear about your experience and we would like an opportunity to look into this for you.
Please email us at Customerrelations@discounttire.com with contact information and location visited. We will follow-up as quickly as we can.
@Discount tire pay attention to these comments I worked for this company for 7 years I watched the spirit of Discount tire die with Mr.Halle the culture the standard the compassion for their customers and their people does not exist it’s gone yesterday I was there taking a blown trailer tire in to get a new tire put on and order a new rim I had bent the rim as well and blown the tire I got out of my truck I was never greeted made eye contact with multiple tire techs not a single one acknowledged me I carried the tire in my self no problem I’m plenty capable of doing so but this same vibe that just felt like a lack of pride it felt like no one cared the culture was gone was in the showroom the salesman at the counter never acknowledged me or anyone else the phone was ringing non stop no one cared they where actually turned off in the showroom employees passed me going in and out of the service bays and the office trying their best to avoid speaking to me or any of the other customers in line it was crazy Iv been gone 4 years this was not discount tire this was just another tire store
The way it used to be every tire tech was trained in the following
Greet every customer that walks through the parking lot if you see them thank them for coming in
Be clean shaven
Work with a sense of urgency
If you go up front to the showroom thank the customers for the patience and assure them someone will be right with them
As a salesman you where trained to do the following
Meet customers in the parking lot
Identify their needs and wants
Build a relationship with your customers be personable
Be excited to greet your customers thank them for their business and choosing discount tire
Answer the phone in 3 rings or less
After being gone for nearly 5 years now I still remember our vision statement
To be the best our unique success is based on caring for and cultivating our people delighting our customers and growing responsibly
IOOGA
INTEGRITY
OUR CUSTOMERS
OUR PEOPLE
GROWTH
ATTITUDE
This company from what I can see is a shadow of what it used to be again it’s just another tire store to me now it hurts to say that
100% agree