🤣🤣🤣 this is NOT how the actual call center works. Its always rushed watch your call time watch your after call. Basically, answer the call get to the point and get them off. Let me add supervisors telling you what you do wrong but you have customers begging to speak with you. Makes no sense how about tell me what I do correctly
The training is meant more for a Family Entertainment facility, not a call center environment. Both environments should cater to the needs of the guest and make it easy for them.
I love the way he gave two available booking times during the second call, but there was never a question of when the party would be. Now that is incredible skills customer
With the nature of my job, I'm like the second guy for the first half of the shift, enthusiastic and wanting to help. But for the second half, I become like the first guy, just become mentally fatigued and cba
All is good but then all of sudden supervisor says . wrap the calls we have calls in queue. And then agent start skipping the details to end the call.
Exactly 😂
This shit was HILARIOUS 😂
What is this shit? This is not even close to how calls are...
We live in the REAL world.
It depicts the difference of the bad agent who starts to hate his work and the good agent who gets along with the customer.
@@jamesemmanuelgubangco3560
LOL
🤣🤣🤣 this is NOT how the actual call center works. Its always rushed watch your call time watch your after call. Basically, answer the call get to the point and get them off.
Let me add supervisors telling you what you do wrong but you have customers begging to speak with you. Makes no sense how about tell me what I do correctly
The training is meant more for a Family Entertainment facility, not a call center environment. Both environments should cater to the needs of the guest and make it easy for them.
The supervisors see the business side of things and we're supposed to as well.
The supreme package includes two slices of pizza haha
like for creative intro
That's like 1 like a year. 😢😅
That first call was so bad I was actually cringing.
There's reasons why companies stopped mainly using calls rather using AI chat bots
The second call was to much overwhelming!!!
I love the way he gave two available booking times during the second call, but there was never a question of when the party would be. Now that is incredible skills customer
In order to actually "do" your job you need adequate and maybe more than adequate training
Is this party for a boy or girl? Umm excuse me I can't decide their gender!!.
First one or the bad one, can only be that one who does not need a job. Haha
maby i would play a game or watch a vid but pause and answer right away
With the nature of my job, I'm like the second guy for the first half of the shift, enthusiastic and wanting to help.
But for the second half, I become like the first guy, just become mentally fatigued and cba
Even though second one is so rehearsed and fake and he wouldnt shut up
@@jonathanfalkowsky672 Spitting knowledge and selling the product, this is me.
cba?
@@Dreamskater100 Can't be arsed/assed
@@mrnewton86 Lol! He certainly is that!
This makes me hate e-learnings at work even more now and laugh at the phoniness
2:56
Even with the second take the dude sounds super sarcastic lol. I love it haha
Also who names their spawn "Jackson"?
Amazing
This is hilarious
So, when is the customers training video coming out?
If I was the first customer I would not let him have it. I would go off on this guy and demand a manager
you're the reason people dislike working in call centers
I know how call centers work. you would be doing him a favor.
great tips!
Glad it was helpful!
Ciao a tutti 3A accoglienza se vedrete i commenti di questo video ..... 😅
Had to watch this for school
The 1st one!! 🤣
Hi I've sent you an email regarding this video - Please let me know when you get a chance!
Cheers
Cullen - I received your voicemail and would love to chat with you more. I will return your call tomorrow (5/14)
@@TrainerTainment I also received your email response - feel free to call anytime!
@@cullenmccurrach5381 - Can you email me at Candi@TrainerTainment.net? I can't seem to find your number to return your call.
Great video. It reminds me of the old days working for Jack Fine and his Boomer videos....