How to Troubleshoot and Fix Computer Problems

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  • Опубліковано 22 гру 2024

КОМЕНТАРІ • 167

  • @Britec09
    @Britec09  4 роки тому +20

    Did you guess what the problem was? Like this content? Thumb Video Up. Thanks.

    • @creater-wj6cg
      @creater-wj6cg 4 роки тому +3

      I guessed the CPU. Love your videos, especially this one. Plz do more like this

    • @akatsukiakg5836
      @akatsukiakg5836 Рік тому

      im between ram and gpu, if the cpu is death it wouldnt even turn on, there is no video signal and that may be the gpu or ram but im not really sure tbh

  • @tbone9900
    @tbone9900 4 роки тому +7

    Good to see that your trouble shooting steps are basically the same as mine, just some differences in the sequencing. A few tips that is not on video:
    1) Clearing the CMOS. Unplug PC, remove the battery, press the power button to drain capacitor will force reload of BIOS. Hate having to RTFM to find jumper location.
    2) Use of onboard video. Onboard video uses system ram so the 1 ram stick must be place in ram slot 1. May have to RTFM to find which is slot 1.

    • @Britec09
      @Britec09  4 роки тому +2

      covered both them steps in the video.

  • @idmooseman
    @idmooseman 4 роки тому +5

    Thank you for making this type of "troubleshooting" video. I want to learn how to troubleshoot different PC problems, as well as learn about what testing equipment is needed in order to perform the different test procedures. Please continue making these videos.

  • @davidcenteno6225
    @davidcenteno6225 Рік тому

    This can be useful for someone who wants to work as a tech support agent. Customers tend to call due to issues with their PC,and thanks for the video.

  • @johnathanasiou9284
    @johnathanasiou9284 4 роки тому

    Fantastic video, great also for new people coming into computer repairs.
    That motherboard seems to use those aluminium Nichicon FP series (solid electrolyte) electrolytic caps so it's unlikely to be those as.they are rated for 50000 hours.
    Non FP series electrolytic caps can bulge, a dead giveaway.
    Trap for young players - Double check your monitor video input setting as some monitors don't auto detect.
    Hot tip - Hook up a speaker to check for beeps & probe the voltage rails using a cheap DMM.
    Sometimes power surges kill MBs like these.
    Brian, all your content is awesome & extremely useful to both newbies & experienced techs & please keep it up!

  • @geojohnson5613
    @geojohnson5613 4 роки тому +5

    No good deed goes unpunished! Hey Brian, please clean that old monitor! It really disturbs my OCD. 😏 Thanks for the video man. Have a good day.
    Geo from USA

    • @Britec09
      @Britec09  4 роки тому

      lol its just a test monitor, I give her a wipe now and then with a wet out lol

  • @breakingthe4thwall260
    @breakingthe4thwall260 4 роки тому +2

    I like diagnostic and repair videos but i think you have a good range of topics in your videos most of the time so no worry's.

  • @theska8536
    @theska8536 4 роки тому +6

    A good tool for troubleshooting is the speaker for beep error codes, if the motherboard is still functional, you can determine and check beeping and look it up what the amount beeps mean. I.E. problem with GPU, RAM or CPU.

  • @dr.nunzio_improta
    @dr.nunzio_improta 4 роки тому

    This is the best test step by step to troubleshoot and fix PC problems. My respects.

  • @creater-wj6cg
    @creater-wj6cg 4 роки тому +19

    This is great study for comptia A+ 1001

    • @Britec09
      @Britec09  4 роки тому

      Glad you find it helpful

  • @MarkH163
    @MarkH163 4 роки тому +3

    Very helpful when you do troubleshooting videos like this. Thank you

  • @device_drivers_installation
    @device_drivers_installation 4 роки тому +1

    this problem really horrible. We must follow certain steps to sort out the actual cause. But you did perfectly. Good luck sir.

  • @welshtony1
    @welshtony1 4 роки тому +9

    As always great info, shame you had this experience though, was looking forward to the build video

  • @peterharband326
    @peterharband326 4 роки тому +1

    Thanks old top. Always learn something new from ur videos.

  • @MichaelandCathy1999
    @MichaelandCathy1999 4 роки тому +2

    I was 50 years old when I took a Desktop Computer course in ‘06-‘08, almost 2 year course. Managed to get through it , along with going for and passing my Microsoft Computer Professional (MCP) course. We studied XP PRO, the dominant OS of the day and in my opinion, still an excellent, stable, secure OS and I learned so much about the in’s and out of Computers( Software, Hardware, Form Factors, MoBo’s, H.D.’s, Cabling( including making our own Cat5 cables:eg.>Crossover, Throughput), and doing Permissions for the Pro edition of XP. Vista was just on the horizon and the class ( about 25-30, young and old, hackers and noobs) wanted to get into the “NEW” Windows OS, which by means of sneak peeks, looked great. But our teacher, I’ll never forget, told us, “ They( Business) will continue to use XP for a very long time past it’s proposed lifetime, no matter what Mr. Gates thinks, this is a very well developed and written OS with very good security”(For the time). 12-13 years later, I have no problem agreeing with his prophecy, enduring the experimental OS’s that Microsoft continues to release to the unsuspecting masses. Sorry, Bill, but after my laptop, running an upgraded Win7-Win10 o.s. , craps out, I’m off to see the Apple bar and order a new system. Good luck 👍

  • @marcus6226
    @marcus6226 4 роки тому +2

    Great troubleshooting tips Brian, thanks!

  • @outlawstarr5209
    @outlawstarr5209 4 роки тому +1

    Great video to get back to fundamental trouble shooting.

    • @Britec09
      @Britec09  4 роки тому

      not many people watch them.

  • @sylvannaloo1340
    @sylvannaloo1340 4 роки тому +1

    really appreciate this video!! loved the full diagnosis you made. perfect for beginners

  • @alanwalker8834
    @alanwalker8834 4 роки тому +1

    Good insightfull video hope this is the 1st of many of this type.

  • @brainvera
    @brainvera 3 роки тому

    A good video representation for both New computer users and new youtube. We'll try to follow techniques next time when we'll prepared videos

  • @projectc1rca048
    @projectc1rca048 4 роки тому +1

    I appreciate the great informative trouble shooting video man. Keep up the great content.

  • @j.tomahawk5412
    @j.tomahawk5412 4 роки тому +1

    Good video on hardware troubleshooting. 👍

  • @ricklakes9405
    @ricklakes9405 4 роки тому +1

    I do like trouble shooting video's. Please keep making them if you can. Thanks.

  • @juzershakir1062
    @juzershakir1062 4 роки тому +1

    Love it! It was interesting! Keep making contents like this! ☺

    • @Britec09
      @Britec09  4 роки тому +1

      Thank you! Will do!

  • @robertreagan5173
    @robertreagan5173 4 роки тому +1

    just what I needed . Excellent video ..

  • @alfie1910
    @alfie1910 4 роки тому +1

    Very good video brian love all your stuff more like this please

  • @Simte
    @Simte 4 роки тому +1

    Thank you as usual Britec.

  • @mansmooth255
    @mansmooth255 4 роки тому

    Great trouble shooting video!I am having the Same problem with a old desktop gateway with a 1155 motherboard!

  • @NetworkRavi
    @NetworkRavi 4 роки тому +1

    Good information thank you so much

  • @budeweiser1968
    @budeweiser1968 4 роки тому +1

    Great video, really enjoyed it 👍.

  • @JohnSmith-bh4zx
    @JohnSmith-bh4zx 4 роки тому

    Great video, like the hardware side of things. More of these type of videos please.

  • @Vinhhotboii
    @Vinhhotboii 4 роки тому +1

    Great video!!

  • @Heatherhigleydrums
    @Heatherhigleydrums 3 роки тому

    Random question...Have you dealt with many Microsoft SurfaceBooks (3rd version) ? I got a second hand one, and it seems fine except I notice a subtle odd thing that happens with the screen when turning on. If simply waking up there is a very brief (micro seconds) white flash of screen that happens before the iris recognition screen and its flash happens. When turning on or restarting the screen briefly flashes purple like that of update screen, before the iris recognition screen and flash. I have another week to decide if I want to keep it, and this is the only thing that seems slightly odd. I don't know how significant this could be? Any idea if I should keep it or not based on this...It doesn't bother me as such, but if it's a sign it's a bombshell waiting to go off that's another matter...

  • @DevilbyMoonlight
    @DevilbyMoonlight 4 роки тому

    sometimes it can help to get hold of the manual and check the trouble shooting section, back in the day when i 1st started repairing pc's Beepcodes from the internal speaker were helpful, but as things evolved past the 286 and 386 machines that I cut my teeth on the only beeps were to do with memory - 1 thing i learned early on when diagnosing pc's was to disconnect every cable that wasnt absolutely needed , especially the RESET switch and check the position of the CMOS jumper - as a pc can appear dead if its in the wrong position - and as a last resort clear the cmos, but sometimes its worth inspecting the pins on the slots as you never know what can fall in them I have found small whiskers of metal in them before now, and also on some of the chips with tiny exposed pins can be damaged if the card or board has been roughly stored with other cards that have protruding pins , more than one occasion I've had to use a scalpel and a desk magnifier to separate pins of something needed that was chucked in one of the drawers in the shop I used to work in... those were the days...

  • @HellcatM
    @HellcatM 4 роки тому +1

    A bad capacitor(s)? Maybe a bas socket. I paused the video on the motherboard and didn't see any bulging capacitors, but I can't see the whole board plus you can look on the other side to see if there are any scorch marks. Could be a number of things.

    • @johnphamlore8073
      @johnphamlore8073 4 роки тому

      Someone like Adamant IT would have been a better choice if one wanted someone to try and troubleshoot such a capacitor problem on a motherboard?

    • @Britec09
      @Britec09  4 роки тому +2

      @John Phamlore, I used to do hardware level repair many years ago, this video was not about fixing a motherboard, besides its 9 years old, so what's the point? its old junk. My time is worth more than what that motherboard is worth. I see so many people fixing 8 year old laptops lol how much can you charge for a job like that today and make it worth doing for the customer and you? I know how much I would charge for my time and its worth more then that laptop is worth and if you are not being honest and out to make money, then what type of tech are you?

    • @johnathanasiou9284
      @johnathanasiou9284 4 роки тому

      the cost (especially if you do this work professionally) to repair the motherboard is not economically viable & unless its a very specialised application ie video games or custom OEM hardware which used specific MB configurations then its unlikely a customer will honour an invoice.
      Its far cheaper to buy a brand new MB.
      If its nostalgic or rare ie Amiga, C64, 1980s style video game board then its viable but it assumes your time is free.
      Brian runs a real world business & he made a wise decision!

    • @HellcatM
      @HellcatM 4 роки тому

      @@johnathanasiou9284 I didn't say it was worth fixing, was just answering a question the OP asked in the comment area.

  • @fernandozornosa6398
    @fernandozornosa6398 4 роки тому +1

    The Mb issues that is a big problem, when a capacitor,MOSFET,or smd has problem, or a chip is fault sometimes is better a change of that piece, yes is good to Fix it for an entusiast but find the error is question of time, thanks

  • @loreyoungtech
    @loreyoungtech Рік тому

    Very informative content to watch thank you 👍🏽

  • @WindomRettes
    @WindomRettes 4 роки тому +2

    Superb video.

  • @curtyanok6878
    @curtyanok6878 4 роки тому

    Brian, What do you do when a person needs their computer with win10 repaired BUT they can't remember the password to boot it up?

  • @svend.waterlaw8592
    @svend.waterlaw8592 4 роки тому

    Please do a network troubleshoot video..I love basic IT stuff like that.

  • @leo85nardo1
    @leo85nardo1 4 роки тому +1

    Thank u. But what was the problem anyway? The board?

    • @Britec09
      @Britec09  4 роки тому +1

      Yes, the motherboard was bad.

  • @vibeseye01
    @vibeseye01 2 роки тому

    Great work bro

  • @jacobeneya675
    @jacobeneya675 3 роки тому

    this a very good video to the beginners. I really appreciate

  • @BloodAsp
    @BloodAsp 4 роки тому

    Hey bri, I got a older computer that was mine since it was new, I was looking at fixing it up to pass down and help out. The video works, it just goes in a boot loop. I can get to the bios, but not the login screen.
    These are two XP/VISTA computers. Is it worth trying to fix it up for others? - my Linux mint usb stick wouldn't work either.

  • @abdullah-zulfiqar84
    @abdullah-zulfiqar84 4 роки тому

    Which cable should i use to connect my pc to Samsung smart led
    My pc has a gpu which has dp & dvi
    While the led has only hdmi

  • @pubgforlife9899
    @pubgforlife9899 3 роки тому +1

    Please read this sir🙏🏻
    Mr.Britec i had a question that i am most interested in IT solutions like hardware troubleshooting or something like tht.But i cant get to college because of my financial problem but without a college degree can i get expert in this case?I can even do hardware installation and some other troubleshoot…So can i learn all this via online and seek for job?Please i need you to read this and please help me to put my first step into this.

  • @solar9516
    @solar9516 4 роки тому

    I have a laptop which does not display correctly. I know it cannot be the ribbon cable. I hooked up to an external monitor amd still there is no display on the external monitor as well. I have changed the RAM as well but still no luck. Could it be the motherboard?

  • @Droni0201
    @Droni0201 4 роки тому +2

    Can you do a video on not responding or freezing up ? Thanks 👍

  • @Rfinnshw
    @Rfinnshw 4 роки тому

    Thanks for another great video.👍

    • @Britec09
      @Britec09  4 роки тому

      Thanks for watching!

  • @47gaara
    @47gaara 3 роки тому

    Thank you so much for sharing.

  • @mustafasaadi
    @mustafasaadi 3 роки тому

    Before continue watching, it looks like the power supply has an error to provide 5V output

  • @bygrace3455
    @bygrace3455 4 роки тому +3

    Brian, I am watching PC components being removed with the power cord still inserted.. For the sake of safety to inexperienced people, please advise this cord being unplugged.

  • @wowenkho
    @wowenkho 4 роки тому +1

    Thank you very much for this.

    • @Britec09
      @Britec09  4 роки тому

      You're very welcome!

  • @orveahava
    @orveahava 3 роки тому

    Excellent video. I'd pay full money for an online computer repair course from you.

  • @ferideliyev759
    @ferideliyev759 3 місяці тому

    super usefull video. Thanks

  • @emptyplanet
    @emptyplanet 4 роки тому +1

    Can u tell me the model of your PC case ?

  • @Carlito_El_Gooner
    @Carlito_El_Gooner 4 роки тому

    What kind of mini PC is that? I originally thought it was some sort of Raspberry PI.

  • @drakepatterson4838
    @drakepatterson4838 2 роки тому

    Currently trying to find a fix to my problem. Whenever I try to play a game like Minecraft, it gives me either exit code 0 or 1. I get a few crashes to, unrelated to my games, with nothing going on. I’ve tried just about everything I could without buying parts, I’m just very frustrated and would appreciate any help or tips.

  • @josephnealescratchcards
    @josephnealescratchcards 4 роки тому +1

    because of a constant audio tone though the whole video is a little off putting but other that that great video (is it audio interference or PC in the video causing that audio tone)

    • @Britec09
      @Britec09  4 роки тому

      Rode wireless go interference with Panasonic g7 first time I used it and find out its a known issue.

  • @zadekeys2194
    @zadekeys2194 4 роки тому +1

    Could be a hdmi handshake issue. Best to flush power from Lcd and pc then power it back on.

    • @Britec09
      @Britec09  4 роки тому +1

      tried everything, bad board

  • @Archontasil
    @Archontasil 4 роки тому

    Bri, my pc has been freezing randomly since it was brand new. If i plugged it without casing, it's fine. But if i put it in a case (I've tried 2 cases), it freezes randomly. Any idea why? What should i replace?

    • @BladeRunner031
      @BladeRunner031 4 роки тому +2

      Might be a faulty front USB slot on MBO,or the same for fans or front audio.Try disconnect one by one and see.I had PC not turning on at all.I thought so many things and I was disconnecting stuff one by one until it didn't turn on. When I disconnected the front USB of the case PC turn on

    • @Archontasil
      @Archontasil 4 роки тому

      @@BladeRunner031 hmm I'll givr it a try. Thanks!

  • @JohnHill-qo3hb
    @JohnHill-qo3hb 4 роки тому

    Hi Bri, great video again.
    I was wondering you could do a video about giving a USB port a user defined name. I'm an amateur radio enthusiast and have several radio oriented devices utilizing USB ports, it sure would be helpful to give the ports a definitive name, thanks.

  • @SinfulScents
    @SinfulScents 6 місяців тому

    I subbed❤can you please give me an example of a simple computer malfunction and a remedy to fix it? I keep failing my job interviews when it comes to this question and I need help asap lol

  • @RRan-dk7ct
    @RRan-dk7ct 4 роки тому +1

    That's an Old Board For Sure; But Something is Better Than Nothing when Your in Need....Thanks.

  • @Andy001z
    @Andy001z 4 роки тому

    Will I never heard the classic startup beep, so it told me early on the board was a key suspect. I was reassureed that my methods match yours.

  • @videosandmoremouse4626
    @videosandmoremouse4626 4 роки тому +1

    What are you going to do with the old motherboard.

    • @Britec09
      @Britec09  4 роки тому

      Sent it back

    • @videosandmoremouse4626
      @videosandmoremouse4626 4 роки тому

      Well if you don't send it back send it to me. Am leaning how to fix motherboards faults and so on. Had a few people give me there old motherboards to work on. Your one mite be a good one to fine out what's wrong with it

  • @RaphaelAdrianonline
    @RaphaelAdrianonline 2 роки тому

    Thank you so much

  • @mike97525
    @mike97525 4 роки тому +2

    Thanks

  • @bison345
    @bison345 4 роки тому

    Thanks Brian. Don

  • @johnphamlore8073
    @johnphamlore8073 4 роки тому

    On the US side, the best deal I can find at the moment on ebay for something similar to your system is $190 with free shipping for a Dell Optiplex 7010 mini-tower with a i7-3770 cpu and a Windows 10 pro license.

    • @Britec09
      @Britec09  4 роки тому

      way to much money for old office junk

    • @johnphamlore8073
      @johnphamlore8073 4 роки тому

      @@Britec09 : Agreed. The value in used office pcs has completely collapsed this year.

  • @tablenovo10
    @tablenovo10 4 роки тому

    You do more of this type videos v👍👍

  • @rdyer8764
    @rdyer8764 4 роки тому +1

    First thing... move the mouse. Maybe the display timed out and the video card went into power saver mode.

    • @Britec09
      @Britec09  4 роки тому

      No its dead motherboard, but i know what you mean.

  • @kathleenc305
    @kathleenc305 4 роки тому

    HI there! this is not in anyways related to the video but i came here from your "Fix Desktop Icons Missing or Disappeared" video, I have a wuestion that I hope you can answer. my computers setting keeps on crashing AND my icons dissapeared i tried to open it many times but it doesn't work. im using my friends computer and I wanna fix it bvefore she knows.

  • @hajraiftikhar7
    @hajraiftikhar7 3 роки тому

    Can someone help me with my pc?? Yesterday it was working fine and now when I boot it, it automatically shutdown after few seconds! I have tried disconnecting and connecting my RAM back swapped, resetting the BIOS by pulling the CMOS battery and putting it back!! Try the different power cable which works in my monitor! And both power cable. When I first got problem my PC was booting into Windows(ssd) and I was having enough time open discord and now it does even let me get into bios and shutdown before! After the shutdown I have to unplug all the power cables cut the power! Then plugging back all the cables and same happens

  • @darkbionic1044
    @darkbionic1044 4 роки тому +2

    Damn I wish I got the brains to do this tech things 😐

  • @sponation
    @sponation 4 роки тому +1

    I would test all ram slots. One of the ram slots could be bad.

  • @emutube5652
    @emutube5652 2 роки тому

    thanks

  • @TheMajorlucifer
    @TheMajorlucifer 4 роки тому

    First thing to do before to troubleshoot computer problem you must prey that one fixed itself.

  • @kawyable
    @kawyable 2 роки тому

    What if i only have 1 pc, dont have anything to replace to test

  • @paulwood2329
    @paulwood2329 4 роки тому +1

    E-Bay has become a dumping ground these days.

  • @carolineleelouw3774
    @carolineleelouw3774 3 роки тому

    Make more videos like these

  • @PureUniquePro
    @PureUniquePro 4 роки тому

    As a regular viewer of your chnl, I request to make a video how to fix windows 10 version update problem because I am having this problem. I tried 7 times, but failed. When update goes to 26%, my PC suddenly turns off and then make a recover installation whoch undo all changes and make my PC more slower. And another thing that I have faced most is 100% disk usage in windows 10 without any work. Please make videk on that topic. As a regular viewer, this is my request.

  • @lsf_a1
    @lsf_a1 4 роки тому +2

    Wished I had pc when you do giveaway I really need the pc for school

    • @Britec09
      @Britec09  4 роки тому

      You never know

    • @lsf_a1
      @lsf_a1 4 роки тому

      @@Britec09 my trying hard to get me one but it too much oof

  • @peterjantzer4767
    @peterjantzer4767 4 роки тому +1

    EBay..... Ya pays yer money ya takes yer chances.

  • @FirasFlix
    @FirasFlix 3 роки тому +1

    GOOD

  • @blakedmc1989RaveHD
    @blakedmc1989RaveHD 3 роки тому

    yea i don't trust used Foxcon boards if it had to be purchased but if i got it for free and if it don't work, hey no problem lol

  • @leonjohnsonjr3331
    @leonjohnsonjr3331 2 роки тому

    Bad bios battery in my case

  • @RijonAhmedcbroll
    @RijonAhmedcbroll 4 роки тому

    Rule Number one is not the cpu

  • @WrestlingFace
    @WrestlingFace 4 роки тому

    ok i can comment on older videos but not newer ones

    • @Britec09
      @Britec09  2 роки тому

      Oh you lost your account, noooooooooooooooooooo

    • @WrestlingFace
      @WrestlingFace 2 роки тому

      @@Britec09 lol

  • @leonjohnsonjr3331
    @leonjohnsonjr3331 2 роки тому

    GPU OR GRAPHICS CARD

  • @benb8935
    @benb8935 4 роки тому

    Pls actually do this before sending a ticket to IT...

  • @uainthacking_shit8362
    @uainthacking_shit8362 3 роки тому

    Bad CAPACITORS "D I Y "

  • @JNET_Reloaded
    @JNET_Reloaded 4 роки тому

    get an intel they dont brake! also get nvidia stay away from msi.

  • @trades884
    @trades884 7 місяців тому

    Hi wru from

  • @pat9532
    @pat9532 4 роки тому +1

    Buy a new one

  • @sh7066
    @sh7066 4 роки тому

    💙

  • @moeshickenyay
    @moeshickenyay 3 роки тому

    Foxconn motherboards are rubbish.

  • @gamingpros1528
    @gamingpros1528 4 роки тому

    That's it!!! You never reply whenever I ask for help and just to check you whenever I post a comment not favouring you,you always blasts out of nowhere. Now I know you just don't want to help me. Ok then

    • @Britec09
      @Britec09  4 роки тому

      what you going on about? we have a discord to help people.

    • @gamingpros1528
      @gamingpros1528 4 роки тому

      @@Britec09 I don't have a discord