"Perceived quality is the quality of a product or service according to the customer's perception. It is a subjective criterion and does not have to coincide with the actual or objective quality, which is based on tangible data such as raw materials, manufacturing process, warranty or after-sales service, etc." Yup, all wants shiny toys, I for example better have higher gaps between bumpers, but not rubbing and rusting body. No foams under wings which absorb water and rusts start, but a bit more noise (hello VAG). New Volvo cars test subpar for rust protection, but no worry, perceived quality is good.
![[CATIA Design Talk] Enhance Perceived Quality of your Product Design](http://i.ytimg.com/vi/6Pr0OtautQo/mqdefault.jpg)
"Perceived quality is the quality of a product or service according to the customer's perception. It is a subjective criterion and does not have to coincide with the actual or objective quality, which is based on tangible data such as raw materials, manufacturing process, warranty or after-sales service, etc."
Yup, all wants shiny toys, I for example better have higher gaps between bumpers, but not rubbing and rusting body. No foams under wings which absorb water and rusts start, but a bit more noise (hello VAG). New Volvo cars test subpar for rust protection, but no worry, perceived quality is good.