What is 5 Whys (Root-Cause Analysis)? | From A Business Professor

The 5 Whys Root-Cause Analysis is a problem-solving methodology that involves asking "why" repeatedly to identify the underlying causes of a particular issue or problem. The goal is to go beyond addressing the symptoms and uncover the root cause, which, once addressed, can lead to more effective and sustainable solutions. So where does it come from? How it works? Are there some practical tips and what are their benefits? In this video, I will discuss these questions with you.