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Dan and Jay, thank you again you’ve made my Monday afternoon even better! Always love having a cuppa and biscuit while watching your videos! Please let me know once you have Patreon yes?
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Amazing as always! Fair and balanced unlike other reviews I watch, it’s a shame standards have slipped, I really hope they improve and ditch the horrid rules they have onboard for crew!
Thanks for your feedback! We promise to alway's remain fair and balanced, even if the cruise lines might not alway's thank us for it ha! We're hopeful that the cruise lines are sorting many of these issues out, we just think that they're still trying to find their feet in this new world we're living in!
@@sailawaymag Well without people like you Dan and Jay, things wouldn’t improve, people need to speak up when something is wrong instead of glossing over it like some do on here, but not just moan too much very fair and balanced thank you
@dansrules Sorry friend, can you tell me more about that problem with crew? My brother is embarking that ship in few days as a crew member. Thanks in advance
Another quality video guys 🙏. We did Britannia a few years ago but with our Grandchildren and so didn’t get the most out of its facilities (especially dining options). The lack of staff is disappointing (but not exclusive to P&O) and will hopefully be resolved soon. Keep up the great work 👍
Thank you for your comment! Ahh that’s a shine, the dining options is one of the areas Britannia excels in - hope you had a great time though! As yes, we agree; we think it’s just a matter of time for cruise lines like P&O to find their feet in this new world we now live in, and overcome to the issues we experienced.
Had no problem at all using the app on board 2-4 weeks ago. The virtual queue for meals worked very well and waiting times (even at peak times) were always short. Similarly, getting drinks was no great problem. Was on Britannia 3 years ago and did not notice a drop in standards from then. Biggest disappoitments were Sindhu and The Limelight Club where food and service fell short. Would not use The Retreat or Spa due to costs but that was no great loss.
Glad you had a positive experience overall on Britannia - but it sounds like you've made similar observations to us regarding crewing and the experience at Sindhu.
Cant believe the drinks prices, and that service you had with the afternoon Tea! However glad you would go back on board and recommend this ship. we loved Ventura and would defiantly give this one a go - Thanks Dan and Jay!
Thanks for your comment! Yes, we're no fan of the drink packages which P&O offer.But, we love much of was P&O offer, and will certainly keen cruising with them! Thanks for watching :)
Cracking video, I shouted down to my wife that all cabins have white company stuff.. she shouted back book the blo*dy cruise now!! Looking forward to the next one boys
Cheers, Cliff! Haha, the White Company toiletries you get is a really nice touch. P&O used to give you Molton Brown, but White Company is just as good! The next video will be our Britannia Dining Guide, which will go live this coming Sunday :)
Great review - I'm trying not to research Britannia too much as I've already paid now for our May 2023 cruise but this review left me feeling happy with my choice. Hopefully 8 months time will give them some space to sort out some of the issues and we'll have a lovely time.
Thanks for your comment and feedback Melody! I'm sure that you'll have a lovely time - yes there are a few negatives, but we still had a great time and would go again! Hope you have a smashing time aboard Britannia!
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Wow, another great video you two! Really, very informative and I love the camera work and editing. Britannia isn’t a ship for me, but enjoyed watching nonetheless! Keep up the good work!!!
Thanks for your lovely comment, Ben. We loved the ship, most of our issues are with P&O as a whole. But, we still remain fans of the world's oldest cruise line. All the best!
just returned from a transatlantic. food was fantastic and staff were brilliant. downside was epicurian where waiting time and food were aweful. all shows were good. brodies was debateable regards service at the bar. under staffed caused this problem
Hi Charlotte, thanks for a positive review. We are on Britannia next week for the same cruise. Can I ask if you took cash to spend ashore or were you able to use cards everywhere? Thanks.
Who's Charlotte haha? We never exchange money on any of the cruises we go on - carrying debit and credit cards has always worked for us while ashore! Have a great time :)
@Sail Away with Dan & Jay sorry, I thought I was commenting on the previous channel I had just watched, which was about the Britannia Caribbean cruise we are going on. But thanks for your reply! 😀
In 2022 on Iona we had afternoon tea in Epicurean it was lovely however we were on Iona in Jan 2023 & it had gone down hill the eclair was hard & crunchy & the cakes seemed as though they had been sitting around for a while. We also went for dinner at The Glass House and were waiting for the dessert menu only to be told they dont do desserts there any more 😮. To me that is the end of meal treat I was so disappointed. I do love Iona but seems like things are beginning to slip...
Just back from a Mediterranean cruise on Britannia maybe I'm undemanding but I really enjoyed it. Food was excellent in the restaurants I've no complaints. I've not sailed with anyone else so I'm not judgemental staff were friendly and helpful a relaxing cruise
Hello Jonathan. Really glad you enjoyed your first ever cruise on board Britannia. Like all of our reviews, they're subjective to experience and we try our best to compare to other ship's and companies so viewers can see what cruise lines are more suited to them. Hope you have many more enjoyable cruises to come :)
Just come back from Iona Norway and couldn't even find how to book afternoon tea. Apart from that it was quite difficult to find a booking at the premium dining places. Only managed once at olive garden. The food on all days was excellent and service was impeccable. I have heard that Britannia is not to the same standard. My biggest disappointment was the Gala night which was literally dressing up to eat, the food was the least enjoyable although still good.
Hello Nathan, thanks for your comment! Unfortunately, we've found that all of our recent cruises have sailed at full capacity and have been under crewed - making it virtually impossible to book on board venues such as speciality restaurants and premium afternoon teas :( . Hope you made the best of it and had a good time!
@@sailawaymag we sailed 31st July I think they said we were around the 4600 mark. There were a few times it felt crowded and the lift situation on port days and some evenings is really frustrating. But couldn't fault the staff, it never seemed under staffed so must have been really lucky. Our first time so this will be the standard. Thanks for your reviews it made sure I knew where I was going.
Finally caught up on this! As always a fair balanced review and as always love your visuals especially the drone footage. Can’t believe the afternoon tea experience, seems your the first ever vegetarian to want afternoon tea, unbelievable! 💯 on the “ultimate” drinks package, surely someone needs to look at it, just coming off MSC their top package really is ultimate. Really want to try Britannia but looks more suited to adults? Maybe a no child cruise is order at some point!
Thanks for your comment and feedback as ever! Yes, we are surprised that P&O are struggling with the whole "vegetarian" thing, seeing as 1/5 people in the UK are either vegetarian or vegan - but the options at the other venues were pretty decent to be fair. We've paid for the drinks package for when we go on Virtuosa next month, so it's nice to read that you observe it to be good. Britannia is a family-friendly ship, but it doesn't feel quite as family orientated as Iona and Ventura. Having said that, there is a decent selection of children's clubs on board. The Lido and Riviera Pools are family-friendly, and you have the Serenity Pool located forward for adults-only. Britannia is a lovely ship, it's just a shame that service is letting down the overall experience.
I’d go further and say the lack of a midship staircase is potentially a serious safety issue. If an emergency occurs (like a costa Concordia situation) when you can’t use the lift and have to go to the stairs imagine 3500 people rushing to either end of the ship to use the two staircases. Madness!!
Thanks for your comment! That's a very fair observation, we hadn't looked at it in that way! Both times we've sailed aboard Britannia, this has presented an issue - was definitely more obvious this time round though, as the ship was at full capacity!
Shame on P&O not Covid. We did the Celebrity Silhouette Southampton/Amsterdam cruise late May 2022. There was no shortage of staff, food or drink. We felt pampered.
I've booked us a Caribbean cruise on Britannia for February/March, having wanted to experience this ship since docking next to her in 2015. We were on Azura at the time. We thought Iona was fantastic last January, and the food was, overall, very good. We never pay for speciality restaurants as there's so much choice in the others. We buy drinks as we go and I was disappointed with the small range of non alcohol drinks. For example, I felt sure I'd be able to get an alcohol free Gordon's or Tanquerey gin & tonic. The AF IPA was very good but pricey. I could only get AF wine by the bottle in restaurants. I have no idea why I couldn't buy by the glass in the bars. The spa was lovely, but I was bored rigid and left after an hour. Anyway, we're better informed as to what to avoid on Britannia. I love walking, taking the stairs as much as possible to counteract the calories in their delicious desserts, of which I ate 4 to 5 each day. We do have a cabin with a restricted view, but after a nasty experience with an inside room on a different cruise line in October, we just want daylight to wake up to. I think the price we have paid for flights, transfers, all food, entertainment and a balcony cabin is excellent. We are glass half full people and are excited to be trying Britannia at last. Thanks for your informative review.
Hello Tricia! Many of the observations you have made we would agree with. Despite the negatives in this review, we did enjoy our time aboard Britannia. We sailed aboard Britannia in 2019 before the pandemic to the Caribbean, and we had the best time. Even though cruising has gone down hill somewhat since then, we're sure you will still have a throughly enjoyable time. Thanks for watching :)
We’re booked on Britannia next May ‘23 and were pre-aware of some of the staffing issues, which thankfully don’t seem as bad as Iona. Now you’ve mentioned the G deck cabins being inaccessible via the midship and aft I’m very grateful we’ve got a forward cabin on deck 12. Because we were aware of some the issues we didn’t want to pay a lot and have huge expectations, so we just booked the cheapest grade forward inside cabin, so I’d still say for what we paid the current experience is still good value. I’d feel very hard done by if I’d spent considerably more on a balcony cabin, as you’re still getting the same downgraded experience on the rest of the ship as everyone else, so it really didn’t seem worth it to me.
Glad you've got a cabin located all the way forward, that will definitely save quite a few headaches whilst on board! Hope you have a great time on board, and that it surpasses your expectations!
Cruised on Britannia once (that's a clue). Cabin balcony was small in depth compared to other ships in their fleet and we really missed not being able to simply open a door and walk on a promenade deck, instead having to take the lift up to the top deck to access outside space. Each to their own I guess, the ship itself was fine but not the best design for me. Regarding food, can't help thinking P&O have cut back. On our recent cruise with them we boarded late (3.30pm) having not had chance for lunch due to traveling and there was nothing left in the buffet, not even a cake, it was bare ! Don't often eat in the buffet but the few times we did, the food was always left overs from the main dining room the day before revamped. Often items advertised on the buffet menu weren't even there when you went inside. I understand being economical and reducing food waste but the choice was often very limiting. Finally their land based customer service is appalling, they will not even answer a phone call (been like it for years even pre covid), so after 7 cruises we're moving on to another line. Thanks for taking time to record the review, always interesting to watch.
Very interesting thanks. I haven't been with them since 2004 and it seems a lot different now. Did you use a lot of stock footage on the video or did you take it all - there are lots of drone shots (surely they don't let you bring them on), empty venues and what almost look like publicity shots? Just wondered. Very nice cinematography either way.
Hello Andy, thanks for your comment and feedback! Nope, all drone shots and interior shots of the ship were recorded by us, and edited by us - as we do for all of our videos. Drone shots of any ship we go on are recorded in Southampton before embarkation, or come from our own stock archives for that particular ship. All the best :)
Hi there! enjoyed this review, can you please tell me if they have refilled the mini bars in cabins and opened the laundrette now on the ship ?those were not available in January, hoping to be more of a normal cruising experience this winter
Hello Ian, thanks for your feedback! Launderettes are now open, however mini bars are still a no show unfortunately :( hope you have a more enjoyable, and "normal" cruise this coming winter!! All the best :)
Thanks for replying this was always one of the more bizarre covid protocols in place as they’ll lose revenue and stewards have more chance of any contamination from laundry when doing cabins?
@@ianolding8431 Totally agree with you, also not entirely sure why P&O are the only cruise line to scrap nightly turndown service as well?! Hopefully they bring it back soon, along with all of the other things that made a cruise so great!
Hey Anne, thank you so much for watching and your kind comment! We love making videos and will never stop! Hopefully we’ll bump into you onboard a ship one day! 😃
Having just returned from a Mediterranean cruise on Britannia can i just say they are still suffering from major staffing issues. Covid measures were brought in the last 3 days of the cruise so no going to the bar for a drink with little staff to take your order we mostly gave up which is most annoying when on the drinks package. We went on a early saver fare inside and was delighted with our large inside cabin, plenty of room and storage but unfortunately mid ship on deck 15 so no stairs to the lido deck so had to wait ages just to go up one floor waiting for lifts. I decided not to book another cruise in the near future , we did book Arvia for Srpt 2024 and hopefully the dreaded covid will not impact our holiday. Although Britannia is a lovely ship I think the layout is a bit strange. Would i sail on her again ? No I've done it now and it didn't wow me enough to want to go back, I'm hoping Arvia will be more my kind of ship as I love the larger ships like RC Independece Of The Seas which i have sailed on twice and if she was cruising out of Southampton I would book instantly again. P & O really need to sort their issues with the lack of staff if you are returning to filling your ships to near on full capacity. I just hope this will get sorted by Sept 2024 or I will be booking further cruises with different company.
Hello Elizabeth. Thanks for your comment - we're so sorry to read that your cruise aboard Britannia didn't quite live up to expectations, and that you're not looking at booking another cruise anytime soon. We also hope that all of these issues are overcome by next year, as cruising is just not the same as it was. We also like the larger ships with Royal Caribbean - we're sailing on Navigator of the Seas in November to the Mexican Riviera; so excited! Take care :)
Just finished my first cruise with P&O Britannia. 9 months on from your review - which is spot on, nothing has changed in my view. I wish I knew about the extra cost to eat good food in the restaurants. I would've added another £500 to my budget. The standard of the food in Horizon was tasteless and no better than slops. I was under the impression that the onboard food was fantastic. I have nothing to compare Britannia too, but on speaking to people with several cruises under their belt, their opinion confirmed my thoughts. That this was the worse cruise they had been on and standards had dropped since covid. This is my opinion and we all have different reviews. Great that you found no fault - you like what you like. My Holiday App - just confirmed how many waiting in a virtual queue. 70/90 some nights.
Hey Rose, so sorry for the delayed response some comments were hidden by YT! 🤦🏼♂️ Also sorry to hear you didn’t have a good time, we hoped P&O would have fixed some of these areas but it appears not! 😕 Have you got any other cruises planned you can look forward to?! ☺️
Just arrived back from a Meditteranian cruise on Brittania ...it is a beautiful Cruise liner ..would definatly go back Customer service very good ...cabin beautiful 🤩.
Just got off Britannia in April 2023. It's a nice boat with a lot of good points, but I'd agree the balcony is tiny and the booking of speciality restaurants is awful. Their app just doesn't work and needs to be binned.
Hi, not long back off Britannia - some similar experiences to you. I booked a cream tea for us in the Epicurean and went to reception to tell them I was vegetarian. Got to Epicurean the next day and got faced with ham rolls! :( Took ages to resolve and just got some rolls with tiny bits of veggies on them - not good enough! Rest of the cruise was great, fab entertainment and some brilliant staff. Some bars were VERY slow to serve. I could sit right in front of the bar at the atrium and get ignored for ages! Serenity pool was the same, everyone went up to the bar themselves. Overall I loved it though and would go back on again :)
Hello Melissa, thanks for your comment! It sounds like you had an identical experience to us at Epicurean. They gave the same to us, I was given two vegetable rolls which looked like anything you would have found in the Horizon Court - it really isn’t good enough when you consider 1/5 people in the UK are either vegetarian or vegan. Totally agree with you, despite the issues we’d go back again. We critique issues on our cruises, but we still have a fantastic time - and within a few hours of being back home from a cruise, we’re missing it already! Thanks for watching :)
As a new subscriber to your channel I've found your videos very informative and very honest, we've just booked our very 1st cruise next December and it's on the Britannia, is a good ship for 1st time cruisers?
Hello Mark, thank you for subscribing to our channel and taking the time to watch our Britannia Review; it's very much appreciated. Despite our critiques of Britannia, she is a great ship and fantastic as a cruisers 'first'. We're pretty sure that you'll be wowed by her interior, dining venues and entertainment on board. Although we make reference to some areas of decline, such as the standards of service - it still remains very premium compared to what you'd get on land. A point we would make, is go away with an open mind - chances are you'll have a fantastic time, and you'll want to go back for more. Many of our critiqued observations are not unique to Britannia. Cruise lines such as P&O are still trying to find their feet in this post-Covid world; but we're confident that they'll overcome these issues, and the impeccable service you once got at sea shall return. We both hope you have an amazing time, let us know how you get on :) All the best.
Hi...we are doing our first Caribbean cruise on Britannia in March. I have heard that there are plenty of taxi drivers at the various ports of call waiting to take passengers around the island etc. Is this safe to do in your opinion. Also which currency do you suggest is best to take for the various islands. We are assuming it would be US dollars but would like your opinion. Many thanks. Also hoping things may improve by the time we go🤞
Hello Sue, thanks for your comment! Currency: all Caribbean islands favour the US dollar over their own currencies, so stick with the USD. Taxis: Taxi drivers will be hovering around the cruise terminals at all of the islands you'll visit. They will be able to take you to the very best beaches the island has to offer. Always negotiate your cab fare beforehand, and never accept their first price. Hope you have a great time, we sailed on Britannia before the pandemic to Caribbean and it's one of the best cruises we've done. Britannia really excels in warmer climates!!
Booked 14 nights on the Britannia in July 2022. We are seasoned cruisers and this was our first cruise since covid. Never again! Not only was it the worst cruise, but the worst holiday we have ever had. We cannot list everything that was wrong, the food and service was terrible etc etc. we found out that the cabin stewards, without proper training were used in the evenings to help in the dining rooms, that is why there is no turn down service. On top of everything I caught covid on disembarkation day. We wrote to P&O on our return home but have not as yet received a proper response, their customer service is extremely poor. We will never travel with P&O again. P&O maybe suffering with staff shortages and did not offer the holiday that we expected, but that did not reflect on the price of the cruise.
Hello Catherine, thanks for your comment. So sorry to read that you had such a terrible experience aboard Britannia. While we sympathise with the issues some of these cruise lines are experiencing, failure to deliver on the promises made when booking a cruise is unacceptable. P&O seem to be the only cruise line which we've sailed with post-pandemic whom don't offer a nightly turndown service, which highlights just how bad their crewing situation must be. Which cruise line do you usually cruise with?
@@sailawaymag We have travelled with P&O for years, been on Oriana and Azura many times, and to be fair we have found that there are cutbacks introduced very slowly over the years. However, this year the service was rock bottom. This is the first year when they have run out of basic items during the first week of the holiday. ie draught beer, cranberry juice, refillable bottled water. You had to ask for straws, seems like they are being rationed. Other then shower wash and shampoo, other toiletries were not available unless you asked the steward, same with the face flannels. I did feel extremely sorry for the staff, they seemed to be trying to give us a good service but struggled.
Highly detailed review, which provides invaluable information for those of us who haven't used P&O. I stuck with Marella, due to P&O's additional cost services, and your video has reinforced my view. It seems that their marketing approach is to have low headline fares, with the emphasis on specialty dining & extra services- this makes it much harder to budget, and it would make me feel restricted in my behaviour. The drinks package is extortionate, and it would only encourage binge drinking from those trying to get their £40. Would suspect that ice creams & sodas are not provided free of charge in the buffet restaurant?
Hello Paul, soda's are available in the buffet - however with the lack of crew on their ship's, service may not be as fast as you've received in the past.
It’s a beautiful ship but after covid has changed things on board food become mediocre the shows about the same. For the money you pay not worth rebooking. Shame on you P&O letting a nice ship slip into Butlins on the sea.
Hey Mia! We would say no, but if your looking for a more traditional cruising experience, we would recommend Cunard Queen Mary 2. We made a full ship tour and review video on our page if you’d like to see more! 😀
I recently went on my very first cruise on Britannia and to be honest I couldn’t fault it, the crew were very friendly and couldn’t do enough for us. We didn’t use the speciality restaurants so I can’t say much about those but the ones we did go to were superb. The entertainment onboard was second to none, we went to the Headliners theatre multiple times for onboard talks and evening entertainments and thoroughly enjoyed it all.
Yes, we weren’t too happy being charged £17 for an Eric Lanlard experience where a 1/3 of the savouries had been sourced from the all inclusive buffet 😋😂
Hey! We got off Britannia just this morning from a week long Norway cruise, you asked us to let you know how it went, so here goes. Basically we LOVED IT!! We’re pleased to say that P&O seem to have made some really significant improvements and have done a lot of things really well for us! 😃 Crew Shortages - resolved. Service was nothing short of fantastic on this cruise, crew were just exceptional, friendly, helpful, we honestly can’t say enough good things about them. I’d even go as far as to say it’s what you’d expect on a more luxurious cruise. The captain confirmed there are the full 1350 crew again, and the story is better than that. Because they’ve removed the evening turn down service, there are fewer housekeeping staff, but that means more have been deployed to bars and restaurants than before covid and it REALLY showed. We went on Britannia BEFORE covid and the buffer/bar staff certainly looked very overworked, this time it was the total opposite, Crew seemed much more relaxed and actually had time to chat to us this time. And getting a drink was never EVER an issue. A massive thumbs up to P&O for actually acknowledging the previous shortages and really improving, they really deserve credit for that. The cabin and ship in general was incredibly clean. An 8 year old ship you’d realistically expect some signs of wear and tear, there were scuff marks on the walls in our cabin, and yes in the bathroom the shower door seals had perished in some places. But I think that’s to be expected and nothing was unhygienic, so again a thumbs up there. The MyHoliday app worked an absolute treat and I hear they’ve done a lot of work on improving it and making it usable. The food for us was on the whole brilliant. The epicurean was the real highlight for us. The quality of it was amazing and tbh couldn’t tell the cutbacks, maybe because the service and staffing have improved so much since your experience. Some food was a bit hit and miss and not to our taste, but I think thats normal and no shortage of food we did like. Ports weren’t the best tbh, because it was a Friday-Friday cruise, we went to Stavanger and Olden on a Sunday and bank hol Monday, when everything was closed 😑 Flåm was incredibly stunning but small, and Haugesund was quite frankly a dump. So not the best but it was a cheap cruise and the price certainly reflected it. We paid £730 each in which we had £75 each on board spend, free parking at the terminal, and the child’s drink package so as many soft drinks as we wanted. To us that was unparalleled value and thought we had an absolutely fantastic experience for what we paid 🤩🤩 so P&O get a big thumbs up from us.
Hey Reece, so sorry for the delayed response some comments were hidden by YT! 🤦🏼♂️ Thank you so much for sharing your thoughts and we’re so glad you had a good time!! Does this mean you’ve booked any more crusies for the future?! 😉☺️
Mate; I don't care whether Britannia is Gold Plated 24 Carat Gold with Platinum cutlery; that is one ship I will never sail on. I bet the cruises cost a bomb, and then having to pay for a decent feed on top of everything else such as spas et al, and t be confined to eating slops from the plebs kitchens, no thank you very much. P & O you can put Britannia where the sun does not shine. (EXIT STAGE LEFT)
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Dan and Jay, thank you again you’ve made my Monday afternoon even better! Always love having a cuppa and biscuit while watching your videos! Please let me know once you have Patreon yes?
Thanks Julie as ever! Yes, we'll let you know. We're hoping to go live with Patreon in September when our website is all up and running! Take care x
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Amazing as always! Fair and balanced unlike other reviews I watch, it’s a shame standards have slipped, I really hope they improve and ditch the horrid rules they have onboard for crew!
Thanks for your feedback! We promise to alway's remain fair and balanced, even if the cruise lines might not alway's thank us for it ha! We're hopeful that the cruise lines are sorting many of these issues out, we just think that they're still trying to find their feet in this new world we're living in!
@@sailawaymag Well without people like you Dan and Jay, things wouldn’t improve, people need to speak up when something is wrong instead of glossing over it like some do on here, but not just moan too much very fair and balanced thank you
@@dansrules Thank you. We promise never to sugarcoat anything ;)
@dansrules Sorry friend, can you tell me more about that problem with crew? My brother is embarking that ship in few days as a crew member. Thanks in advance
Another quality video guys 🙏. We did Britannia a few years ago but with our Grandchildren and so didn’t get the most out of its facilities (especially dining options). The lack of staff is disappointing (but not exclusive to P&O) and will hopefully be resolved soon. Keep up the great work 👍
Thank you for your comment! Ahh that’s a shine, the dining options is one of the areas Britannia excels in - hope you had a great time though! As yes, we agree; we think it’s just a matter of time for cruise lines like P&O to find their feet in this new world we now live in, and overcome to the issues we experienced.
Had no problem at all using the app on board 2-4 weeks ago. The virtual queue for meals worked very well and waiting times (even at peak times) were always short. Similarly, getting drinks was no great problem. Was on Britannia 3 years ago and did not notice a drop in standards from then. Biggest disappoitments were Sindhu and The Limelight Club where food and service fell short. Would not use The Retreat or Spa due to costs but that was no great loss.
Glad you had a positive experience overall on Britannia - but it sounds like you've made similar observations to us regarding crewing and the experience at Sindhu.
Cant believe the drinks prices, and that service you had with the afternoon Tea! However glad you would go back on board and recommend this ship. we loved Ventura and would defiantly give this one a go - Thanks Dan and Jay!
Thanks for your comment! Yes, we're no fan of the drink packages which P&O offer.But, we love much of was P&O offer, and will certainly keen cruising with them! Thanks for watching :)
Cracking video, I shouted down to my wife that all cabins have white company stuff.. she shouted back book the blo*dy cruise now!! Looking forward to the next one boys
Cheers, Cliff! Haha, the White Company toiletries you get is a really nice touch. P&O used to give you Molton Brown, but White Company is just as good! The next video will be our Britannia Dining Guide, which will go live this coming Sunday :)
@@sailawaymag Well it’s already convinced my wife lol! Amazing I’ll make sure my wife is putting her feet up so we can watch it together thanks boys
Great review - I'm trying not to research Britannia too much as I've already paid now for our May 2023 cruise but this review left me feeling happy with my choice. Hopefully 8 months time will give them some space to sort out some of the issues and we'll have a lovely time.
Thanks for your comment and feedback Melody! I'm sure that you'll have a lovely time - yes there are a few negatives, but we still had a great time and would go again! Hope you have a smashing time aboard Britannia!
Hey, wondering how your experience was and did the 8 months help? We have booked in for this May.
@@divyahari3000 how was your experience?
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Wow, another great video you two! Really, very informative and I love the camera work and editing. Britannia isn’t a ship for me, but enjoyed watching nonetheless! Keep up the good work!!!
Thanks for your lovely comment, Ben. We loved the ship, most of our issues are with P&O as a whole. But, we still remain fans of the world's oldest cruise line. All the best!
just returned from a transatlantic. food was fantastic and staff were brilliant. downside was epicurian where waiting time and food were aweful. all shows were good. brodies was debateable regards service at the bar. under staffed caused this problem
Hi Charlotte, thanks for a positive review. We are on Britannia next week for the same cruise. Can I ask if you took cash to spend ashore or were you able to use cards everywhere? Thanks.
Who's Charlotte haha? We never exchange money on any of the cruises we go on - carrying debit and credit cards has always worked for us while ashore! Have a great time :)
@Sail Away with Dan & Jay sorry, I thought I was commenting on the previous channel I had just watched, which was about the Britannia Caribbean cruise we are going on. But thanks for your reply! 😀
In 2022 on Iona we had afternoon tea in Epicurean it was lovely however we were on Iona in Jan 2023 & it had gone down hill the eclair was hard & crunchy & the cakes seemed as though they had been sitting around for a while. We also went for dinner at The Glass House and were waiting for the dessert menu only to be told they dont do desserts there any more 😮. To me that is the end of meal treat I was so disappointed. I do love Iona but seems like things are beginning to slip...
Sorry to hear you didn’t have a good time in those areas! We hope P&O pull their socks up soon!
Hi! Stuck between booking this ship for a Caribbean cruise and the Marella voyager, which would you guys recommend? Love the channel by the way!
Just back from a Mediterranean cruise on Britannia maybe I'm undemanding but I really enjoyed it. Food was excellent in the restaurants I've no complaints. I've not sailed with anyone else so I'm not judgemental staff were friendly and helpful a relaxing cruise
Hello Jonathan. Really glad you enjoyed your first ever cruise on board Britannia. Like all of our reviews, they're subjective to experience and we try our best to compare to other ship's and companies so viewers can see what cruise lines are more suited to them. Hope you have many more enjoyable cruises to come :)
I also felt sorry for the staff still wearing face masks in those temps while we were free of them
Just come back from Iona Norway and couldn't even find how to book afternoon tea. Apart from that it was quite difficult to find a booking at the premium dining places. Only managed once at olive garden. The food on all days was excellent and service was impeccable. I have heard that Britannia is not to the same standard. My biggest disappointment was the Gala night which was literally dressing up to eat, the food was the least enjoyable although still good.
Hello Nathan, thanks for your comment! Unfortunately, we've found that all of our recent cruises have sailed at full capacity and have been under crewed - making it virtually impossible to book on board venues such as speciality restaurants and premium afternoon teas :( . Hope you made the best of it and had a good time!
@@sailawaymag we sailed 31st July I think they said we were around the 4600 mark. There were a few times it felt crowded and the lift situation on port days and some evenings is really frustrating. But couldn't fault the staff, it never seemed under staffed so must have been really lucky. Our first time so this will be the standard. Thanks for your reviews it made sure I knew where I was going.
Finally caught up on this!
As always a fair balanced review and as always love your visuals especially the drone footage.
Can’t believe the afternoon tea experience, seems your the first ever vegetarian to want afternoon tea, unbelievable!
💯 on the “ultimate” drinks package, surely someone needs to look at it, just coming off MSC their top package really is ultimate.
Really want to try Britannia but looks more suited to adults? Maybe a no child cruise is order at some point!
Thanks for your comment and feedback as ever! Yes, we are surprised that P&O are struggling with the whole "vegetarian" thing, seeing as 1/5 people in the UK are either vegetarian or vegan - but the options at the other venues were pretty decent to be fair.
We've paid for the drinks package for when we go on Virtuosa next month, so it's nice to read that you observe it to be good. Britannia is a family-friendly ship, but it doesn't feel quite as family orientated as Iona and Ventura. Having said that, there is a decent selection of children's clubs on board. The Lido and Riviera Pools are family-friendly, and you have the Serenity Pool located forward for adults-only. Britannia is a lovely ship, it's just a shame that service is letting down the overall experience.
I’d go further and say the lack of a midship staircase is potentially a serious safety issue. If an emergency occurs (like a costa Concordia situation) when you can’t use the lift and have to go to the stairs imagine 3500 people rushing to either end of the ship to use the two staircases. Madness!!
Thanks for your comment! That's a very fair observation, we hadn't looked at it in that way! Both times we've sailed aboard Britannia, this has presented an issue - was definitely more obvious this time round though, as the ship was at full capacity!
In fact, there's also the crew staircases.🙏🤍
Do you know where the crew staircase is?
Shame on P&O not Covid. We did the Celebrity Silhouette Southampton/Amsterdam cruise late May 2022. There was no shortage of staff, food or drink. We felt pampered.
That doesn't surprise us at all. Standards are drastically better aboard Celebrity ships.
I've booked us a Caribbean cruise on Britannia for February/March, having wanted to experience this ship since docking next to her in 2015. We were on Azura at the time. We thought Iona was fantastic last January, and the food was, overall, very good. We never pay for speciality restaurants as there's so much choice in the others. We buy drinks as we go and I was disappointed with the small range of non alcohol drinks. For example, I felt sure I'd be able to get an alcohol free Gordon's or Tanquerey gin & tonic. The AF IPA was very good but pricey. I could only get AF wine by the bottle in restaurants. I have no idea why I couldn't buy by the glass in the bars. The spa was lovely, but I was bored rigid and left after an hour. Anyway, we're better informed as to what to avoid on Britannia. I love walking, taking the stairs as much as possible to counteract the calories in their delicious desserts, of which I ate 4 to 5 each day. We do have a cabin with a restricted view, but after a nasty experience with an inside room on a different cruise line in October, we just want daylight to wake up to. I think the price we have paid for flights, transfers, all food, entertainment and a balcony cabin is excellent. We are glass half full people and are excited to be trying Britannia at last. Thanks for your informative review.
Hello Tricia! Many of the observations you have made we would agree with. Despite the negatives in this review, we did enjoy our time aboard Britannia. We sailed aboard Britannia in 2019 before the pandemic to the Caribbean, and we had the best time. Even though cruising has gone down hill somewhat since then, we're sure you will still have a throughly enjoyable time. Thanks for watching :)
We’re booked on Britannia next May ‘23 and were pre-aware of some of the staffing issues, which thankfully don’t seem as bad as Iona. Now you’ve mentioned the G deck cabins being inaccessible via the midship and aft I’m very grateful we’ve got a forward cabin on deck 12. Because we were aware of some the issues we didn’t want to pay a lot and have huge expectations, so we just booked the cheapest grade forward inside cabin, so I’d still say for what we paid the current experience is still good value. I’d feel very hard done by if I’d spent considerably more on a balcony cabin, as you’re still getting the same downgraded experience on the rest of the ship as everyone else, so it really didn’t seem worth it to me.
Glad you've got a cabin located all the way forward, that will definitely save quite a few headaches whilst on board! Hope you have a great time on board, and that it surpasses your expectations!
Cruised on Britannia once (that's a clue). Cabin balcony was small in depth compared to other ships in their fleet and we really missed not being able to simply open a door and walk on a promenade deck, instead having to take the lift up to the top deck to access outside space. Each to their own I guess, the ship itself was fine but not the best design for me. Regarding food, can't help thinking P&O have cut back. On our recent cruise with them we boarded late (3.30pm) having not had chance for lunch due to traveling and there was nothing left in the buffet, not even a cake, it was bare ! Don't often eat in the buffet but the few times we did, the food was always left overs from the main dining room the day before revamped. Often items advertised on the buffet menu weren't even there when you went inside. I understand being economical and reducing food waste but the choice was often very limiting. Finally their land based customer service is appalling, they will not even answer a phone call (been like it for years even pre covid), so after 7 cruises we're moving on to another line. Thanks for taking time to record the review, always interesting to watch.
Thanks for your comment and feedback Viktor :)
Very interesting thanks. I haven't been with them since 2004 and it seems a lot different now. Did you use a lot of stock footage on the video or did you take it all - there are lots of drone shots (surely they don't let you bring them on), empty venues and what almost look like publicity shots? Just wondered. Very nice cinematography either way.
Hello Andy, thanks for your comment and feedback! Nope, all drone shots and interior shots of the ship were recorded by us, and edited by us - as we do for all of our videos. Drone shots of any ship we go on are recorded in Southampton before embarkation, or come from our own stock archives for that particular ship. All the best :)
@@sailawaymag good to know and thanks for replying :)
Hi there! enjoyed this review, can you please tell me if they have refilled the mini bars in cabins and opened the laundrette now on the ship ?those were not available in January, hoping to be more of a normal cruising experience this winter
Hello Ian, thanks for your feedback! Launderettes are now open, however mini bars are still a no show unfortunately :( hope you have a more enjoyable, and "normal" cruise this coming winter!! All the best :)
Thanks for replying this was always one of the more bizarre covid protocols in place as they’ll lose revenue and stewards have more chance of any contamination from laundry when doing cabins?
@@ianolding8431 Totally agree with you, also not entirely sure why P&O are the only cruise line to scrap nightly turndown service as well?! Hopefully they bring it back soon, along with all of the other things that made a cruise so great!
Great honest, detailed & helpful review Thanks for taking the time. Always enjoy your videos.
Hey Anne, thank you so much for watching and your kind comment! We love making videos and will never stop! Hopefully we’ll bump into you onboard a ship one day! 😃
Having just returned from a Mediterranean cruise on Britannia can i just say they are still suffering from major staffing issues. Covid measures were brought in the last 3 days of the cruise so no going to the bar for a drink with little staff to take your order we mostly gave up which is most annoying when on the drinks package.
We went on a early saver fare inside and was delighted with our large inside cabin, plenty of room and storage but unfortunately mid ship on deck 15 so no stairs to the lido deck so had to wait ages just to go up one floor waiting for lifts. I decided not to book another cruise in the near future , we did book Arvia for Srpt 2024 and hopefully the dreaded covid will not impact our holiday.
Although Britannia is a lovely ship I think the layout is a bit strange. Would i sail on her again ? No I've done it now and it didn't wow me enough to want to go back, I'm hoping Arvia will be more my kind of ship as I love the larger ships like RC Independece Of The Seas which i have sailed on twice and if she was cruising out of Southampton I would book instantly again. P & O really need to sort their issues with the lack of staff if you are returning to filling your ships to near on full capacity. I just hope this will get sorted by Sept 2024 or I will be booking further cruises with different company.
Hello Elizabeth. Thanks for your comment - we're so sorry to read that your cruise aboard Britannia didn't quite live up to expectations, and that you're not looking at booking another cruise anytime soon. We also hope that all of these issues are overcome by next year, as cruising is just not the same as it was. We also like the larger ships with Royal Caribbean - we're sailing on Navigator of the Seas in November to the Mexican Riviera; so excited! Take care :)
Very good informative, and helpfull
Just finished my first cruise with P&O Britannia. 9 months on from your review - which is spot on, nothing has changed in my view. I wish I knew about the extra cost to eat good food in the restaurants. I would've added another £500 to my budget. The standard of the food in Horizon was tasteless and no better than slops. I was under the impression that the onboard food was fantastic. I have nothing to compare Britannia too, but on speaking to people with several cruises under their belt, their opinion confirmed my thoughts. That this was the worse cruise they had been on and standards had dropped since covid. This is my opinion and we all have different reviews. Great that you found no fault - you like what you like. My Holiday App - just confirmed how many waiting in a virtual queue. 70/90 some nights.
Hey Rose, so sorry for the delayed response some comments were hidden by YT! 🤦🏼♂️
Also sorry to hear you didn’t have a good time, we hoped P&O would have fixed some of these areas but it appears not! 😕
Have you got any other cruises planned you can look forward to?! ☺️
Great information. Me and my partner are going in the Britannia this September so hopefully will be ok . We have no dietary requirements anyways 😄
Thanks Julie, you’ll have a great time!
Well presented review..told me all I needed to hear..Thank you
Thank you so much! ☺️
Great review!
Thank you, glad you enjoyed it :)
Just arrived back from a Meditteranian cruise on Brittania ...it is a beautiful Cruise liner ..would definatly go back Customer service very good ...cabin beautiful 🤩.
Glad you had such a great time, Carol! We couldn't believe how practical the cabin's were - 6 power sockets is impressive!
Just got off Britannia in April 2023. It's a nice boat with a lot of good points, but I'd agree the balcony is tiny and the booking of speciality restaurants is awful. Their app just doesn't work and needs to be binned.
Have you sailed aboard P&O Britannia, and did you have a good time? Let us know your experience by dropping us a comment below :)
I sailed on Brittania in June 2022 and had an excellent time good food, excellent service,good shows and basically a great time.
Hi, not long back off Britannia - some similar experiences to you. I booked a cream tea for us in the Epicurean and went to reception to tell them I was vegetarian. Got to Epicurean the next day and got faced with ham rolls! :( Took ages to resolve and just got some rolls with tiny bits of veggies on them - not good enough! Rest of the cruise was great, fab entertainment and some brilliant staff. Some bars were VERY slow to serve. I could sit right in front of the bar at the atrium and get ignored for ages! Serenity pool was the same, everyone went up to the bar themselves. Overall I loved it though and would go back on again :)
Hello Melissa, thanks for your comment! It sounds like you had an identical experience to us at Epicurean. They gave the same to us, I was given two vegetable rolls which looked like anything you would have found in the Horizon Court - it really isn’t good enough when you consider 1/5 people in the UK are either vegetarian or vegan.
Totally agree with you, despite the issues we’d go back again. We critique issues on our cruises, but we still have a fantastic time - and within a few hours of being back home from a cruise, we’re missing it already! Thanks for watching :)
@@sailawaymag They were on the Horizon buffet the night before so I thought they must have sent someone down the deck to get a couple more off them! 😏
I'm going on her in June 2025, enjoyed this video and wonder is there a follow up review of Britannia yet?
As a new subscriber to your channel I've found your videos very informative and very honest, we've just booked our very 1st cruise next December and it's on the Britannia, is a good ship for 1st time cruisers?
Hello Mark, thank you for subscribing to our channel and taking the time to watch our Britannia Review; it's very much appreciated. Despite our critiques of Britannia, she is a great ship and fantastic as a cruisers 'first'. We're pretty sure that you'll be wowed by her interior, dining venues and entertainment on board. Although we make reference to some areas of decline, such as the standards of service - it still remains very premium compared to what you'd get on land. A point we would make, is go away with an open mind - chances are you'll have a fantastic time, and you'll want to go back for more. Many of our critiqued observations are not unique to Britannia. Cruise lines such as P&O are still trying to find their feet in this post-Covid world; but we're confident that they'll overcome these issues, and the impeccable service you once got at sea shall return. We both hope you have an amazing time, let us know how you get on :) All the best.
Hi...we are doing our first Caribbean cruise on Britannia in March. I have heard that there are plenty of taxi drivers at the various ports of call waiting to take passengers around the island etc. Is this safe to do in your opinion. Also which currency do you suggest is best to take for the various islands. We are assuming it would be US dollars but would like your opinion. Many thanks. Also hoping things may improve by the time we go🤞
Hello Sue, thanks for your comment!
Currency: all Caribbean islands favour the US dollar over their own currencies, so stick with the USD.
Taxis: Taxi drivers will be hovering around the cruise terminals at all of the islands you'll visit. They will be able to take you to the very best beaches the island has to offer. Always negotiate your cab fare beforehand, and never accept their first price. Hope you have a great time, we sailed on Britannia before the pandemic to Caribbean and it's one of the best cruises we've done. Britannia really excels in warmer climates!!
@@sailawaymag
Thanks for the info 😊
No pleasing everyone . It's what u make it 😄
Thanks Dan and Jay, wonderful review. Can I ask when you were onboard? Thanks
Hello, thanks for your lovely comment! Our cabin was G408, which was mid-aft on the port side of Deck 8 :) there’s a tour of our cabin on our channel!
@@sailawaymag Thank you, I was asking when you sailed?
Sorry, I misunderstood! We were onboard beginning of May.
@@sailawaymag Thanks for getting back to me. Keep up the good work!
Booked 14 nights on the Britannia in July 2022. We are seasoned cruisers and this was our first cruise since covid. Never again! Not only was it the worst cruise, but the worst holiday we have ever had. We cannot list everything that was wrong, the food and service was terrible etc etc. we found out that the cabin stewards, without proper training were used in the evenings to help in the dining rooms, that is why there is no turn down service. On top of everything I caught covid on disembarkation day. We wrote to P&O on our return home but have not as yet received a proper response, their customer service is extremely poor. We will never travel with P&O again. P&O maybe suffering with staff shortages and did not offer the holiday that we expected, but that did not reflect on the price of the cruise.
Hello Catherine, thanks for your comment. So sorry to read that you had such a terrible experience aboard Britannia. While we sympathise with the issues some of these cruise lines are experiencing, failure to deliver on the promises made when booking a cruise is unacceptable. P&O seem to be the only cruise line which we've sailed with post-pandemic whom don't offer a nightly turndown service, which highlights just how bad their crewing situation must be. Which cruise line do you usually cruise with?
@@sailawaymag We have travelled with P&O for years, been on Oriana and Azura many times, and to be fair we have found that there are cutbacks introduced very slowly over the years. However, this year the service was rock bottom. This is the first year when they have run out of basic items during the first week of the holiday. ie draught beer, cranberry juice, refillable bottled water. You had to ask for straws, seems like they are being rationed. Other then shower wash and shampoo, other toiletries were not available unless you asked the steward, same with the face flannels. I did feel extremely sorry for the staff, they seemed to be trying to give us a good service but struggled.
Highly detailed review, which provides invaluable information for those of us who haven't used P&O. I stuck with Marella, due to P&O's additional cost services, and your video has reinforced my view. It seems that their marketing approach is to have low headline fares, with the emphasis on specialty dining & extra services- this makes it much harder to budget, and it would make me feel restricted in my behaviour. The drinks package is extortionate, and it would only encourage binge drinking from those trying to get their £40. Would suspect that ice creams & sodas are not provided free of charge in the buffet restaurant?
Hello Paul, soda's are available in the buffet - however with the lack of crew on their ship's, service may not be as fast as you've received in the past.
can u have some review to the mess crew area
The crew and officer's mess are off limits to passengers, so it would be pretty difficult making a video about that particular area...
It’s a beautiful ship but after covid has changed things on board food become mediocre the shows about the same. For the money you pay not worth rebooking. Shame on you P&O letting a nice ship slip into Butlins on the sea.
What makes you say Butlins on sea? Always loved brittania 🚢🚢🚢
@@SIZERRULE me too
We had a great cruise. Epicurean afternoon tea was excellent and staff were all friendly and we had fantastic service.
Glad you have a better experience Marecia! Hope you had an amazing time on board Britannia!
Looking forward to getting on her next month now 🙄
Is it like the titanic
Hey Mia! We would say no, but if your looking for a more traditional cruising experience, we would recommend Cunard Queen Mary 2. We made a full ship tour and review video on our page if you’d like to see more! 😀
Can you explain
Hi we the Baldwin’s we are coming on the cruise next April
Hope you have an amazing time, she's a great ship!
thanks lads
No worries Dom :) thanks for watching!
I’m going out n that cruise
Have the best time time ever, let us know how you get on afterwards! ☺️
I recently went on my very first cruise on Britannia and to be honest I couldn’t fault it, the crew were very friendly and couldn’t do enough for us.
We didn’t use the speciality restaurants so I can’t say much about those but the ones we did go to were superb.
The entertainment onboard was second to none, we went to the Headliners theatre multiple times for onboard talks and evening entertainments and thoroughly enjoyed it all.
Thanks for your comment! Glad you had such a great time aboard Britannia :)
Wow as a veggie I'd be fuming
Yes, we weren’t too happy being charged £17 for an Eric Lanlard experience where a 1/3 of the savouries had been sourced from the all inclusive buffet 😋😂
Hey! We got off Britannia just this morning from a week long Norway cruise, you asked us to let you know how it went, so here goes.
Basically we LOVED IT!! We’re pleased to say that P&O seem to have made some really significant improvements and have done a lot of things really well for us! 😃
Crew Shortages - resolved. Service was nothing short of fantastic on this cruise, crew were just exceptional, friendly, helpful, we honestly can’t say enough good things about them. I’d even go as far as to say it’s what you’d expect on a more luxurious cruise. The captain confirmed there are the full 1350 crew again, and the story is better than that. Because they’ve removed the evening turn down service, there are fewer housekeeping staff, but that means more have been deployed to bars and restaurants than before covid and it REALLY showed. We went on Britannia BEFORE covid and the buffer/bar staff certainly looked very overworked, this time it was the total opposite, Crew seemed much more relaxed and actually had time to chat to us this time. And getting a drink was never EVER an issue. A massive thumbs up to P&O for actually acknowledging the previous shortages and really improving, they really deserve credit for that.
The cabin and ship in general was incredibly clean. An 8 year old ship you’d realistically expect some signs of wear and tear, there were scuff marks on the walls in our cabin, and yes in the bathroom the shower door seals had perished in some places. But I think that’s to be expected and nothing was unhygienic, so again a thumbs up there.
The MyHoliday app worked an absolute treat and I hear they’ve done a lot of work on improving it and making it usable.
The food for us was on the whole brilliant. The epicurean was the real highlight for us. The quality of it was amazing and tbh couldn’t tell the cutbacks, maybe because the service and staffing have improved so much since your experience. Some food was a bit hit and miss and not to our taste, but I think thats normal and no shortage of food we did like.
Ports weren’t the best tbh, because it was a Friday-Friday cruise, we went to Stavanger and Olden on a Sunday and bank hol Monday, when everything was closed 😑 Flåm was incredibly stunning but small, and Haugesund was quite frankly a dump. So not the best but it was a cheap cruise and the price certainly reflected it.
We paid £730 each in which we had £75 each on board spend, free parking at the terminal, and the child’s drink package so as many soft drinks as we wanted. To us that was unparalleled value and thought we had an absolutely fantastic experience for what we paid 🤩🤩 so P&O get a big thumbs up from us.
Hey Reece, so sorry for the delayed response some comments were hidden by YT! 🤦🏼♂️
Thank you so much for sharing your thoughts and we’re so glad you had a good time!! Does this mean you’ve booked any more crusies for the future?! 😉☺️
Mate; I don't care whether Britannia is Gold Plated 24 Carat Gold with Platinum cutlery; that is one ship I will never sail on. I bet the cruises cost a bomb, and then having to pay for a decent feed on top of everything else such as spas et al, and t be confined to eating slops from the plebs kitchens, no thank you very much. P & O you can put Britannia where the sun does not shine. (EXIT STAGE LEFT)
You can't even sit on those tiny balconies.... ridiculous. Plus the ship isn't even British built. Fancy calling it Britannia then...
Should just eat meat then pal