I make it a point to no longer just grab useful information from forums and UA-cam without stopping to say THANKS!! Instead of paying $1000 for a new refrigerator or $315 for parts and labor from a repairman I paid $75 for the diagnosis and about $60 for the parts and with the help from this video as well as the video for replacing the defrost timer I did it myself! Thank you so much for taking the time to produce this helpful video. The amount I saved may be hundreds of dollars but the confidence of doing it myself when I was this close to hauling it to the landfill is priceless!!
This video was very instructive and helped me repair my refrigerator during the Corona virus pandemic, without calling a repairman or buying a new refrigerator. Thank you very, very much.
Thank GAWD my boyfriend is a bike mechanic and can fix cars, too. He will make short work of this. I could do it myself, with this terrifically informative video (THANK YOU!), but I will cook him a nice dinner instead. We've got about an inch of frozen ice in the bottom of our "Frost-free" freezer right now. Our GE Profile fridge with no icemaker (hard to find, but I did it) has been an AWESOME appliance. I just LOVE my GE fridge. Thanks again for this vid.
You should first test the defrost thermostat before replacing it, unless you're certain it's causing the problems. You can set your multimeter to R X 1 ohms, and place each of the multimeter's leaders on a wire from the thermostat. When the thermostat is still cold, it should read 0 on the multimeter. If the thermostat is warm (40-90 degrees F), it should produce an infinity reading. If your results aren't consistent with these values, I'd recommend replacing the thermostat.
Great video. Really well presented and explained. I have a different model but your instructions are so good I can see how to do it on my model. Thank you!
I thank you for your advice and we discovered it was the big button on bottom of fried that turns was turned the wrong way. We turned it the opposite direction and and the water stopped immediately. I think it was from the purifier being turned the wrong way. Thanks for your advice very much. Have a wonderful day.
Sorry to be clearer to my previous comment, pins 4 and 5 read 34k when frozen when testing (I think) the thermistor. Also when in ice water after I removed the frost build up it read around 18 so it seems the thermistor attached to the top of the coils is working.
Hi Steve When testing the thermostat I would just put the tester on any side of the wire? Or do I need to cut them & then test from there? Sorry Im still a newbie at this stuff! I did managed to change my defrost heater but now I could have dont that in vain since this could really be my issues. Does it matter what kind of wire marettes are used? I know nothing about these except for now they connect old to new wires together.
Hi Thanks for being here :). I just put in a defrost heater. It read 26 ohms before I put it in. When it came on the the defrost cycle. I could see through the vents it was glowing red. Then a few minutes later it turned off. Should I expect to see a "Glow". Thank you
GE Side by Side refrigerator/freezer model #GSH25JSTASS. I just replaced the Defrost Thermostat, Temperature Sensor and Dispenser Motor. When I plugged the refrigerator into the wall all that came on were the refrigerator lights.
Make sure that the harness connectors that were separated during the disassembly procedure are properly attached. Does the compressor or condenser fan run?
Great video. My GE GSL22 has been giving me headaches for over a year now. It's loud at times, but just recently it stopped cooling. Fridge and freezer are not being cooled. The evaporator cover is covered in frost. After googling around, it looks like it might be the defrost thermostat? thoughts?
Does the defrost thermostat explain having condensation in the refrigerator side of the unit? Looks like perhaps the defrost cycle removes the condensation in the entire fridge? Thanks,
Hi movietime111, thanks for your question. Most condensation issues are related to are leakage into the refrigerator compartment that may be caused by damage to door gaskets, or door closer cams. I'd recommend checking both of these areas for leaks to solve the issue. Best of luck!
Wow! What a great video and really appreciated the detailed information along with great camera angles for repair. Where can I find an owners manual fore my GE Refrigerator Model# GSS25LGMA CC and thank you!
This may seem like a dumb question but how do you replace the pull out extra shelf shelf??? I bought a GE Profile Refrigerator and all the shelves were taken out for travel now I'm left not knowing how that shelf goes!! Very aggravating!
I have a GE Profile Side by Side fridge that stopped working after a power outage that lasted a few days. The condenser fan is running and the compressor is warmish, but the fridge/freezer cannot get below room temperature (the freezer gets to about 63 and the fridge stays in the 70s). I do not hear any "clicking", but I'm also unable to locate the overload relay on this particular model to check and see if it is broken. There is also no ice buildup anywhere. Any help would be welcome! Thanks!
I have a Samsung RS2630sh side by side fridge and i have three questions: 1) My condenser FAN on the rear bottom is located between the condenser/radiator and the big black bottle. The air flow is away from radiator and towards the bottle? Is that the normal/good air flow direction? 2) The freezer side keeps condensing at the bottom and great huge ice piles up inside the freezer at the bottom engulfing the bottom tray. What do i need to fix to do away with this icing issue once and for all? 3) The fridge side suddenly stopped cooling. What is the fix for this? Thank you so much in advance for your help. Mike
i replaced the 2 cold/heat sensors, the fan and the heater unit/lamps inside the freezer unit and all works fine now... (so i dont know which of the 4 was really the problem, but all parts were about $100 from Repair Clinic) and about half hour labor i did myself.
I plugged it back in yesterday and it was working and I also vacuumed under in back and it was working like a champ. . Even making ice. . This morning back to Square One the ice was starting to defrost again and I cannot hear the compressor kicking on so.. any clue why it worked for a while and then back to square one. .. I'm going to check with multi meter but I have to purchase one my husband does not have one and I guess I'll go from there..
Seems to run continuously without stopping. Also the compressor fan to me seems to be running slower than what I thought it should be. This has now been happening or over 24 hr. although both are cold now, I am concerned about the compressor never turning off. Ideas?
Hello Sr. thanks for the video. I just change this part yesterday your video helped a lot. I believe that is still frosting up. Right now is cool on both freezer and fridge. I will check behind panel again in a few days. If it has frost, what other components can I check. From other videos I see that it can be timer or heater. I dont want to keep buying parts. Should I replace timer first to see if it works or should I change heater first? How can I test this part and easy way? This is my model Kenmore 10552214100
Frost normally occurs on the evaporator coils as part of the refrigeration process and it is removed in the defrost cycle that occurs about once a day. The heater, thermostat and timer are all part of the defrost circuit and any of these components can cause a no defrost symptom. The heater can be checked for continuity with a multi-meter and the timer can be checked for voltage output with a meter as well. You can also manually advance the defrost timer into a defrost cycle to test the heater and thermostat. If no defrost cycle is performed, the problem may be with the heater or defrost thermostat, but could also be a defective timer that doesn’t supply power to the heater circuit. If the defrost cycle performs normally, then the problem would have been the timer.
The new thermostat I got did not have differentiated coloured wires. I'm guessing it makes a difference which wire goes where. I oriented the thermostat seemingly the same as the one I was replacing. it the same with the wires coming out the same side. Heater does not come on now, it did before. Shall I just switch the wires?
Karen Burleigh-Kerr On a defrost thermostat with only two wires it does not matter if they are reversed as long as they are attached to the same two wires from the original thermostat.
Hello Steve, I have a GE SS GSS201EMBWW, I replaced the defrost heater from partselect a few months back. Now the top of my freezer is warm and so is the fridge but the bottoms of the freezer and fridge in my side by side are both amazingly cold. I am wondering is it the evaporator fan but cannot locate the fan thus far. I know it might sound like a dumb question do you know where the evap fan is? Also I cannot hear the fan. Thanks Charles
Hi Charles, thanks for getting in touch! It sounds like you have made a logical diagnosis based on the symptoms you have observed. The evaporator fan motor is mounted on a bracket that is located just above the evaporator defrost thermostat that you had previously replaced. Here's how we replace the evaporator motor: Refrigerator Repair - Replacing the Evaporator Fan Motor (GE Part # WR60X10185). Thanks for watching, and good luck with your repair!
I replaced the defrost thermostat, defrost heater, and ge control board to my HSS25gfta side by side hotpoint freezer. I also tested with a mutimeter that I get a closed cricuit using pins 4 and 5 on the control board pin J1. It reads 34 when frozen. Any other ideas as to what is causing defrost issue?
@partselect Full Model Number is: GSL22JFPC BS. I have been watching several of your videos and have found them to be very informative and helpful. A second (and possible unrelated to the defrost thermostat) is that my evaporator fan makes a whirling or humming noise like a ghost that can be very loud. I was thinking of changing out the main board or the fan itself, but would rather not do both due to cost. Any suggestions? Thanks again
it has developed a similar issue the fridge has reach such a hot temperature that vaccume wrapped cheese has started forcing it's way out of the plastic. the fridge is cool but frosting. the condensor fan is running and the compressor are running and the over flow tube is passing water to the bottom tray
Have exact same problem with hsm25gftc refrig.freezer temps get to 55-60 degrees for 20-30 minutes every 8-10 hours,replaced main computer board ,problem still present. thinking just get new refrig. ever get yours working properly?
I have a GE #pss26shtcss refrigerator that begin getting way to warm in both the freezer and fridge section. It would go up to 25/50 degrees respectfully, then after a couple of days kick in and go back down to 0/36 degrees for a while, then right back up. I replaced the 4 temperature sensors I could find and the defrost thermostat but still have the problem. Any Ideas?
day byday It sounds like your control board could be causing this issue. Here is a link to the part: www.partselect.com/PS2364946-GE-WR55X10942-Main-Electronic-Control-Board.htm?SourceCode=12&SearchTerm=PSS26SHTCSS&ModelNum=PSS26SHTCSS
Hi Steve I have a GE model# GSC23KSTA SS side by side refrigerator, and I'm having a issue with the fridge and freezer. Whenever I change the temperature setting on either the fridge or freezer the refrigerator will not be able to hold the temperature and will continue to rise. This happened twice already, each time we unplug the fridge and let it defrost for 2 days. Both times a lot of water will appear on the floor. After we reconnect it and seems to work fine until we adjust the temp. Can you let me know what may be causing this? The reason we were changing the temperature in the first place because we found the stuff in the fridge and freezer was too cold.
vince c The most likely cause for that symptom would be that you have a defrost problem. Check the defrost heater and defrost termination thermostat for continuity. Does the evaporator fan in the freezer section appear to be running?
Great video. I have a GE GSS23LGTA WW fridge that has a couple of issues. First when I use the water/ice dispenser on the door the entire fridge turns off until I disengage the dispenser. Yesterday the freezer stayed about 30 degrees and the fridge at about 45-50 degrees for about 12 hours, then got cold again like normal. About two years ago I replaced the ice machine in the fridge, as directed by the GE repair hotline, due to no ice being made even after I changed the filter. Any ideas?
Hello.....I have a GE Profile Artica side by side door the light bulbs are working but the control board where numbers are shown where to move temperature is not working there are no numbers, it seems the compressor works when they test it, the mother board doesn't have any burn out in the back. What do you think might be?
Hello Steve I have a GE Model No. TFX25ZPBE and its not getting cold on the refrigerator side and not freezing on the freezer side, what cold be the problem. What parts do I need to purchase to fix?
Hi Jeffrey! Thanks for the question! The first thing to check would be the evaporator and condenser fans as well as the compressor. The fans should both be running at the same time as the compressor when the refrigerator is trying to cool. If the evaporator fan is running you should feel sufficient airflow to both compartments. If there is insufficient airflow then the problem is most likely a defrost issue that is preventing proper airflow to the freezer and fresh food compartments. Remove the evaporator cover and check for frost buildup on the evaporator coils. If there is a severe ice or frost buildup then you will need to check the defrost circuit components. Check our repair content for help in troubleshooting your refrigerator. Hope this helps!
My GE TFX30PPBE BB was not cooling well at one point. Soft ice cream etc. then I noticed frozen ice sheet at bottom of freezer floor. I blew out the drain line with compressed air thinking maybe it was clogged. Now freezer is -5 and frig is 33-38 deg but the compressor seeme
Hi I have a GSS25LGPACC frige and came home to freezer side defrost. . Very warm. .everything defrosted and fridge side was still slightly cold.. empty out to another fridge . Turned off till morning. . Plugged back in for hour no luck . Took panel of thinking defrost thermostat is bad and that's where I'm at should I go ahead and remove and put a new one or How do I know it's bad. . Help
Hi, my GE Eterna Refrigerator Model # ETS22XBPBRWW is cooling too much on the refrigerator side despite being set on # 1 . On the top IN THE REFRIGERATOR under the freezer section there is a abut a one and a half inch hole, which drips out water and fills about a glas a day. I disconnected the ice maker and it still keeps dripping so that was a wrong lead. Is this the thermostat since it is cooling too much?
dominik zaugg Typically when you're fridge is too cold and you encounter this problem it's the result of a faulty temperature sensor. Here is a link to the part you need: www.partselect.com/PS304103-GE-WR55X10025-Temperature-Sensor.htm?SourceCode=12&SearchTerm=ETS22XBPBRWW&ModelNum=ETS22XBPBRWW
I have a GE side by side Model GSS25SGMB BS. Every four or five days, the Refrigerator cabinet rises about 40 degrees, but the freezer remains cold and contents frozen. There is ice buildup on the on on the top of the (inside) freezer. I have to manually defrost the freezer (take the coil cover off and use a heat gun to melt the ice buildup. A service tech was able to determine the defroster works, Think it's the thermostat or computer?
I have a GE Profile fridge model PSS26MGTDCC that has been melting the ice in the freezer and making a frozen mess down the back of freezer. The fridge side has also freezing everything in the bottom 2 fridge compartments. The water tank froze and cracked. I've ordered water tank (part# PS783769), defr thermst (part # PS1017718) heater (part # PS303781). I just replaced the thermostat and heater but I'm afraid to install the water tank until I see how freezer reacts. Am I on right track?
I have a GE TPS24BICE side by side the refrigerator side is no longer cooling, but the freezer side is working fine on the refrigerator side i am not getting any air inflow from the vents at the top or side and just a bit of air comes out from the side rear vent at the bottom. Any ideas?
Hi Mary, Most of the time when the fridge section is too warm it is because of a faulty defrost heater. Here is a link to the part: www.partselect.com/PS303781-GE-WR51X10055-Defrost-Heater-and-Bracket-Assembly.htm?SourceCode=12&SearchTerm=TPS24BICEBS&ModelNum=TPS24BICEBS Hope this helps!
I just finish changing the overload realy for the compresssor and cleaning the condenssor for a Side to side GE that was not cooling. I just check and is cooling, but only the half bottom of the freezer is freezing ( the top part is cold but not freezing. The food compartment seems to be ok. Could this be the problem or should I give it more time?
if my thermostat is faulty,could it caused triggering the circuit breaker???The fridge works for 1hr or so and then it blows the circuit breaker, thank you for any leads!
Hi Steve I have a GE model#gsh22jsta as, and I'm having a issue with what I think is the freezer defrost staying on to long and melting the ice in the auger bin which drips down and onto everything and when the defrost turns off all the water freezes up all over everything and the ice cubes are now a frozen clump around auger and it won't turn so turned ice maker off to stop ice and took auger bin out for now and I replaced defrost thermostat and didn't fix issue so I was told control board so before buying and in not be it could you please help. Thx Rick
The defrost cycle normally shouldn’t run any longer that 30 minutes at most. You may have a problem with a temp sensor or the control board if the cycle lasts longer than that.
Hi i was wondering if you could please help me with my side by side fridge,It now runs for about 6-8 hours at a time then trips the circuit breaker,do you think it could be the defrost thermostat,,thanks ken
Hey Steve, my freezer doesnt freeze anymore it doesnt keep anything frozen and in turn my fridge side is also warmer , does replacing this thermostat fix the problem or what should i do?
Hey Steve, my refrigerator has a defrost, how can I fix this what could it be. I take all the frost out and then starts working fine, after 2 weeks it begins the frost again and then it doesn't get to cool. But all the fans work
I have a Kennmore side by side (363.9550920) that will not stop running. The temp switches are at 5 on both the refig and freezer. I can manually turn the freezer down to 1 and system will shut off only to turn back on in 5 minutes when I return it back to 5. This is constantley running and both temps are fine. Elec bill is going out of the roof because of this, cleaned below and that does not help. Please help!
+partselect Hi! Looking for help: freezer defrosting (partially) intermittently GE profile side by side (TFX22PPBC) just started in the last month, noticed because water from ice maker drains out dispenser leaving puddle. But sometimes when I notice it the ice (and items) have refrozen. Was rare (1x a month last month) now becoming more frequent (daily) sometimes I am able to catch it before full defrost (Popsicles in top basket melted but meat in lower baskets still frozen) and if I turn the freezer temp control knob slightly the compressor kicks on and it runs (for quite some time) and everything is back to normal again for a undetermined time (sometimes doesn't run again and partial defrost starts again- sometimes I have come back a few hours later to compressor working and everything fine. Have not noticed any issues with fridge side being warm or items going bad at all. Would this be the same issue as seen in the video?
Hi, I have a Roper (mo. RT21LMXKQ09) and I have a problem with the coils. They frost up like i guess they're supposed to normally do, but they don't defrost, causing the freezer to frost up too much and warms the inside of the freezer, I've replaced the defrost timer but that wasn't the problem because it's still doing it. I think its the thermostat but i don't know for sure. please help! I've already had to throw away 100$ worth of food, I'm not sure what to do.
I have a Whirlpool refrigerator and freezer side by side and air has quit blowing out of the vents to the refrigerator part. Water keeps over flowing the pan under refrigerator and puddles all in my floor. Please help me to know what it is making it do that and what I can to repair it. Thanks
+Amy Sale It sounds like you may have a defrost problem. Does the evaporator fan blow air in the freezer section? If so, then we would assume that the fan motor is good and that the evaporator has probably iced over. This would indicate a faultydefrost heater, termination thermostat or defrost control board. If the fan was not turning, then the evaporator fan motor is bad.
My Candy Fridge Freezer will not switch of on the fridge part, everything is freezing. When I switch it off at the power, it will come back on but will make a clicking noise, then stop after about 4hrs, is it the thermostat.
sorry I forgot another issue. The fridge makes a very loud humming sound usually in the night or early morning. The sound is the loudest in the freezer.
Advice for anyone with a three wire thermostat. One wire is for delaying the fan. I have a Maytag with a three wire d. thermostat. It is discontinued by manufacturer. The only aftermarket I could find specifically for this was a rip off at $70. I assumed I could just replace this with a two wire thermostat and eliminate the fan delay. But I could not find anyone willing to give me advice on that. So I ordered the cheapest Two wire thermostat ($7) from Ebay, that was for Maytag, although they have a universal one for $5. These type clip on thermostats are basically the same. They are only a circuit breaker. When fridge is cold all the time running the circuit to the two wires have continuity but it is not making a circuit until the defrost timer cycles into defrost then there is complete circuit and the defrost heater heats up to melt ice on evaporator. When hot enough the thermostat points disconnect and the circuit is broken keeping the heater from overheating. Thereafter the defrost timer goes out of the cycle until the next cycle. So all this thermostat does is to make a circuit to the heater. If other fridge do not need a third wire for fan delay why should mine? It don't need this fan delay. I connected the one wire to the wall plug and the other to the heater and it works great. Just figured it out. On your three wire plug the wire that is off to itself is the fan delay. Just cut all wires. Put a wirenut on the fan delay wire and fill the cavity with silicone. Then I spliced one wire to the plug where it fed the defrost and the other wire to the plug that goes to heater,. Silicone the cavity and plug it in. Cant hurt a thing, it is just making a circuit. I was told at parts house my defrost timer was $90 but they could give me a good deal at $65. I bought a Maytag timer for $14 on ebay. So I saved $114 on these parts. It is a crying shame the world is nothing but a rip off unless you do like the big fish and avoid the hook.
I just checked the bottom of fridge and it's freezing a quart size cup of water. I replaced the thermistor and defrost heater on Oct 28. I don't want to replace the freeze cracked water tank with my new one if the fridge is still freezing things. HELP!
My GE fridge (model no. PSC25PSWA SS) keeps melting the ice from the dispenser into the freezer, and the freezer's temp. goes up during the time. It seems like it happens every day. Can you please help me troubleshoot the cause of problem?
Most of the time when you encounter this problem the Defrost Thermostat (part # ps1017716) needs to be replaced. If that doesn't appear to be the issue check your Temperature Sensor (part # ps304103). Good luck with your repair!
I make it a point to no longer just grab useful information from forums and UA-cam without stopping to say THANKS!! Instead of paying $1000 for a new refrigerator or $315 for parts and labor from a repairman I paid $75 for the diagnosis and about $60 for the parts and with the help from this video as well as the video for replacing the defrost timer I did it myself! Thank you so much for taking the time to produce this helpful video. The amount I saved may be hundreds of dollars but the confidence of doing it myself when I was this close to hauling it to the landfill is priceless!!
This video was very instructive and helped me repair my refrigerator during the Corona virus pandemic, without calling a repairman or buying a new refrigerator. Thank you very, very much.
First class how-to vid. We need more teachers like you in our public schools. Thanks!
Thank GAWD my boyfriend is a bike mechanic and can fix cars, too. He will make short work of this. I could do it myself, with this terrifically informative video (THANK YOU!), but I will cook him a nice dinner instead. We've got about an inch of frozen ice in the bottom of our "Frost-free" freezer right now. Our GE Profile fridge with no icemaker (hard to find, but I did it) has been an AWESOME appliance. I just LOVE my GE fridge. Thanks again for this vid.
Thank you. Immensely helpful.
You're welcome!
You should first test the defrost thermostat before replacing it, unless you're certain it's causing the problems. You can set your multimeter to R X 1 ohms, and place each of the multimeter's leaders on a wire from the thermostat. When the thermostat is still cold, it should read 0 on the multimeter. If the thermostat is warm (40-90 degrees F), it should produce an infinity reading. If your results aren't consistent with these values, I'd recommend replacing the thermostat.
Great video. Really well presented and explained. I have a different model but your instructions are so good I can see how to do it on my model. Thank you!
Thanks for helping make the job easier! God bless!
Thanks! Easy fix once I could access it. Turns out the evaporator plastic fan had popped off the motor shaft.
I thank you for your advice and we discovered it was the big button on bottom of fried that turns was turned the wrong way. We turned it the opposite direction and and the water stopped immediately. I think it was from the purifier being turned the wrong way. Thanks for your advice very much. Have a wonderful day.
Gracias me ayudó mucho tu video 📹 saludos desde ags México
thank you. This helped!
Sorry to be clearer to my previous comment, pins 4 and 5 read 34k when frozen when testing (I think) the thermistor. Also when in ice water after I removed the frost build up it read around 18 so it seems the thermistor attached to the top of the coils is working.
Hi Steve When testing the thermostat I would just put the tester on any side of the wire? Or do I need to cut them & then test from there? Sorry Im still a newbie at this stuff! I did managed to change my defrost heater but now I could have dont that in vain since this could really be my issues. Does it matter what kind of wire marettes are used? I know nothing about these except for now they connect old to new wires together.
Hi Thanks for being here :). I just put in a defrost heater. It read 26 ohms before I put it in. When it came on the the defrost cycle. I could see through the vents it was glowing red. Then a few minutes later it turned off. Should I expect to see a "Glow". Thank you
That's great to hear!
GE Side by Side refrigerator/freezer model #GSH25JSTASS. I just replaced the Defrost Thermostat, Temperature Sensor and Dispenser Motor. When I plugged the refrigerator into the wall all that came on were the refrigerator lights.
Make sure that the harness connectors that were separated during the disassembly procedure are properly attached. Does the compressor or condenser fan run?
Great video. My GE GSL22 has been giving me headaches for over a year now. It's loud at times, but just recently it stopped cooling. Fridge and freezer are not being cooled. The evaporator cover is covered in frost. After googling around, it looks like it might be the defrost thermostat? thoughts?
Does the defrost thermostat explain having condensation in the refrigerator side of the unit? Looks like perhaps the defrost cycle removes the condensation in the entire fridge? Thanks,
Hi movietime111, thanks for your question. Most condensation issues are related to are leakage into the refrigerator compartment that may be caused by damage to door gaskets, or door closer cams. I'd recommend checking both of these areas for leaks to solve the issue. Best of luck!
Thank you for your reply.
Are there two of these? One for the fridge side and one for the freezer side?
Wow! What a great video and really appreciated the detailed information along with great camera angles for repair. Where can I find an owners manual fore my GE Refrigerator
Model# GSS25LGMA CC and thank you!
This may seem like a dumb question but how do you replace the pull out extra shelf shelf??? I bought a GE Profile Refrigerator and all the shelves were taken out for travel now I'm left not knowing how that shelf goes!! Very aggravating!
What is your model number?
I have a GE Profile Side by Side fridge that stopped working after a power outage that lasted a few days. The condenser fan is running and the compressor is warmish, but the fridge/freezer cannot get below room temperature (the freezer gets to about 63 and the fridge stays in the 70s). I do not hear any "clicking", but I'm also unable to locate the overload relay on this particular model to check and see if it is broken. There is also no ice buildup anywhere. Any help would be welcome! Thanks!
I have a Samsung RS2630sh side by side fridge and i have three questions: 1) My condenser FAN on the rear bottom is located between the condenser/radiator and the big black bottle. The air flow is away from radiator and towards the bottle? Is that the normal/good air flow direction?
2) The freezer side keeps condensing at the bottom and great huge ice piles up inside the freezer at the bottom engulfing the bottom tray. What do i need to fix to do away with this icing issue once and for all?
3) The fridge side suddenly stopped cooling. What is the fix for this?
Thank you so much in advance for your help.
Mike
atamotua64 It sounds like you have some severe air flow or defrost issues and contact an authorized Samsung technician is probably your best solution.
i replaced the 2 cold/heat sensors, the fan and the heater unit/lamps inside the freezer unit and all works fine now... (so i dont know which of the 4 was really the problem, but all parts were about $100 from Repair Clinic) and about half hour labor i did myself.
I plugged it back in yesterday and it was working and I also vacuumed under in back and it was working like a champ. . Even making ice. . This morning back to Square One the ice was starting to defrost again and I cannot hear the compressor kicking on so.. any clue why it worked for a while and then back to square one. .. I'm going to check with multi meter but I have to purchase one my husband does not have one and I guess I'll go from there..
where would i find the heating element for GE profile arctica model #PSC23MGNA?
Seems to run continuously without stopping. Also the compressor fan to me seems to be running slower than what I thought it should be. This has now been happening or over 24 hr. although both are cold now, I am concerned about the compressor never turning off. Ideas?
Hello Sr. thanks for the video. I just change this part yesterday your video helped a lot. I believe that is still frosting up. Right now is cool on both freezer and fridge. I will check behind panel again in a few days. If it has frost, what other components can I check. From other videos I see that it can be timer or heater. I dont want to keep buying parts. Should I replace timer first to see if it works or should I change heater first? How can I test this part and easy way? This is my model Kenmore 10552214100
Frost normally occurs on the evaporator coils as part of the refrigeration process and it is removed in the defrost cycle that occurs about once a day. The heater, thermostat and timer are all part of the defrost circuit and any of these components can cause a no defrost symptom. The heater can be checked for continuity with a multi-meter and the timer can be checked for voltage output
with a meter as well. You can also manually advance the defrost timer into a defrost cycle to test the heater and thermostat. If no defrost cycle is performed, the problem may be with the heater or defrost thermostat, but could also be a defective timer that doesn’t supply power to the heater circuit. If the defrost cycle performs normally, then the problem would have been the
timer.
Could you please send me the same info Eddie asked for? I ordered the defrost heater today, hoping that's it (from you guys!) Auger motor next.
Thank you very much,
You're welcome!
The new thermostat I got did not have differentiated coloured wires. I'm guessing it makes a difference which wire goes where. I oriented the thermostat seemingly the same as the one I was replacing. it the same with the wires coming out the same side. Heater does not come on now, it did before. Shall I just switch the wires?
Karen Burleigh-Kerr On a defrost thermostat with only two wires it does not matter if they are reversed as long as they are attached to the same two wires from the original thermostat.
Hello Steve, I have a GE SS GSS201EMBWW, I replaced the defrost heater from partselect a few months back. Now the top of my freezer is warm and so is the fridge but the bottoms of the freezer and fridge in my side by side are both amazingly cold. I am wondering is it the evaporator fan but cannot locate the fan thus far. I know it might sound like a dumb question do you know where the evap fan is? Also I cannot hear the fan. Thanks Charles
Hi Charles, thanks for getting in touch! It sounds like you have made a logical diagnosis based on the symptoms you have observed. The evaporator fan motor is mounted on a bracket that is located just above the evaporator defrost thermostat that you had previously replaced. Here's how we replace the evaporator motor: Refrigerator Repair - Replacing the Evaporator Fan Motor (GE Part # WR60X10185). Thanks for watching, and good luck with your repair!
I replaced the defrost thermostat, defrost heater, and ge control board to my HSS25gfta side by side hotpoint freezer. I also tested with a mutimeter that I get a closed cricuit using pins 4 and 5 on the control board pin J1. It reads 34 when frozen. Any other ideas as to what is causing defrost issue?
hi i have an smeg american fridgefreezer model number is sra25x2, the freezer is working fine but the fridge isnt can you please help
@partselect Full Model Number is: GSL22JFPC BS. I have been watching several of your videos and have found them to be very informative and helpful. A second (and possible unrelated to the defrost thermostat) is that my evaporator fan makes a whirling or humming noise like a ghost that can be very loud. I was thinking of changing out the main board or the fan itself, but would rather not do both due to cost. Any suggestions? Thanks again
it has developed a similar issue the fridge has reach such a hot temperature that vaccume wrapped cheese has started forcing it's way out of the plastic. the fridge is cool but frosting. the condensor fan is running and the compressor are running and the over flow tube is passing water to the bottom tray
Have exact same problem with hsm25gftc refrig.freezer temps get to 55-60 degrees for 20-30 minutes every 8-10 hours,replaced main computer board ,problem still present. thinking just get new refrig. ever get yours working properly?
I have a GE #pss26shtcss refrigerator that begin getting way to warm in both the freezer and fridge section. It would go up to 25/50 degrees respectfully, then after a couple of days kick in and go back down to 0/36 degrees for a while, then right back up. I replaced the 4 temperature sensors I could find and the defrost thermostat but still have the problem. Any Ideas?
day byday It sounds like your control board could be causing this issue. Here is a link to the part: www.partselect.com/PS2364946-GE-WR55X10942-Main-Electronic-Control-Board.htm?SourceCode=12&SearchTerm=PSS26SHTCSS&ModelNum=PSS26SHTCSS
Hi Steve I have a GE model# GSC23KSTA SS side by side refrigerator, and I'm having a issue with the fridge and freezer. Whenever I change the temperature setting on either the fridge or freezer the refrigerator will not be able to hold the temperature and will continue to rise. This happened twice already, each time we unplug the fridge and let it defrost for 2 days. Both times a lot of water will appear on the floor. After we reconnect it and seems to work fine until we adjust the temp. Can you let me know what may be causing this? The reason we were changing the temperature in the first place because we found the stuff in the fridge and freezer was too cold.
vince c The most likely cause for that symptom would be that you have a defrost problem. Check the defrost heater and defrost termination thermostat for continuity. Does the evaporator fan in the freezer section appear to be running?
Great video. I have a GE GSS23LGTA WW fridge that has a couple of issues. First when I use the water/ice dispenser on the door the entire fridge turns off until I disengage the dispenser. Yesterday the freezer stayed about 30 degrees and the fridge at about 45-50 degrees for about 12 hours, then got cold again like normal. About two years ago I replaced the ice machine in the fridge, as directed by the GE repair hotline, due to no ice being made even after I changed the filter. Any ideas?
Hello.....I have a GE Profile Artica side by side door the light bulbs are working but the control board where numbers are shown where to move temperature is not working there are no numbers, it seems the compressor works when they test it, the mother board doesn't have any burn out in the back. What do you think might be?
What is your model number?
Hello Steve I have a GE Model No. TFX25ZPBE and its not getting cold on the refrigerator side and not freezing on the freezer side, what cold be the problem. What parts do I need to purchase to fix?
Hi Jeffrey! Thanks for the question! The first thing to check would be the evaporator and condenser fans as well as the compressor. The fans should both be running at the same time as the compressor when the refrigerator is trying to cool. If the evaporator fan is running you should feel sufficient airflow to both compartments. If there is insufficient airflow then the problem is most likely a defrost issue that is preventing proper airflow to the freezer and fresh food compartments. Remove the evaporator cover and check for frost buildup on the evaporator coils. If there is a severe ice or frost buildup then you will need to check the defrost circuit components. Check our repair content for help in troubleshooting your refrigerator. Hope this helps!
My GE TFX30PPBE BB was not cooling well at one point. Soft ice cream etc. then I noticed frozen ice sheet at bottom of freezer floor. I blew out the drain line with compressed air thinking maybe it was clogged. Now freezer is -5 and frig is 33-38 deg but the compressor seeme
Hi I have a GSS25LGPACC frige and came home to freezer side defrost. . Very warm. .everything defrosted and fridge side was still slightly cold.. empty out to another fridge . Turned off till morning. . Plugged back in for hour no luck . Took panel of thinking defrost thermostat is bad and that's where I'm at should I go ahead and remove and put a new one or How do I know it's bad. . Help
Is Leonard fridge manufacturer still in the market?
Also If I replace heater and timer is there anything else that causes frost? I change Defrost Thermostat.
hi do you know where I can find out how you put an upright GE freezer in defrost? it has the electronic control
Hi, my GE Eterna Refrigerator Model # ETS22XBPBRWW is cooling too much on the refrigerator side despite being set on # 1 .
On the top IN THE REFRIGERATOR under the freezer section there is a abut a one and a half inch hole, which drips out water and fills about a glas a day. I disconnected the ice maker and it still keeps dripping so that was a wrong lead. Is this the thermostat since it is cooling too much?
dominik zaugg Typically when you're fridge is too cold and you encounter this problem it's the result of a faulty temperature sensor. Here is a link to the part you need: www.partselect.com/PS304103-GE-WR55X10025-Temperature-Sensor.htm?SourceCode=12&SearchTerm=ETS22XBPBRWW&ModelNum=ETS22XBPBRWW
I have a GE side by side Model GSS25SGMB BS. Every four or five days, the Refrigerator cabinet rises about 40 degrees, but the freezer remains cold and contents frozen. There is ice buildup on the on on the top of the (inside) freezer. I have to manually defrost the freezer (take the coil cover off and use a heat gun to melt the ice buildup. A service tech was able to determine the defroster works, Think it's the thermostat or computer?
I have a GE Profile fridge model PSS26MGTDCC that has been melting the ice in the freezer and making a frozen mess down the back of freezer. The fridge side has also freezing everything in the bottom 2 fridge compartments. The water tank froze and cracked. I've ordered water tank (part# PS783769), defr thermst (part # PS1017718) heater (part # PS303781). I just replaced the thermostat and heater but I'm afraid to install the water tank until I see how freezer reacts. Am I on right track?
I have a GE TPS24BICE side by side
the refrigerator side is no longer cooling, but the freezer side is working fine
on the refrigerator side i am not getting any air inflow from the vents at the top or side and just a bit of air comes out from the side rear vent at the bottom.
Any ideas?
Hi Mary,
Most of the time when the fridge section is too warm it is because of a faulty defrost heater. Here is a link to the part: www.partselect.com/PS303781-GE-WR51X10055-Defrost-Heater-and-Bracket-Assembly.htm?SourceCode=12&SearchTerm=TPS24BICEBS&ModelNum=TPS24BICEBS
Hope this helps!
Hi, I have a GE side by side GSS25LGMA refrigerator. The fridge is not cooling and the freezer cools just like a fridge. Can you tell me what to do?
I just finish changing the overload realy for the compresssor and cleaning the condenssor for a Side to side GE that was not cooling. I just check and is cooling, but only the half bottom of the freezer is freezing ( the top part is cold but not freezing. The food compartment seems to be ok. Could this be the problem or should I give it more time?
Hi Xavier,
Did everything eventually freeze or are you still having some issues?
He should have noted that If a GE fridge is made after the early 2000's the part looks the same but it's NOT a defrost thermostat!
if my thermostat is faulty,could it caused triggering the circuit breaker???The fridge works for 1hr or so and then it blows the circuit breaker,
thank you for any leads!
Vladimir Stejskal What model number is your fridge?
does the freezer need to be defrosted before installing
+Kenneth Oliphant The repair is much easier if the ice and frost have been melted away from the evaporator.
Hi Steve I have a GE model#gsh22jsta as, and I'm having a issue with what I think is the freezer defrost staying on to long and melting the ice in the auger bin which drips down and onto everything and when the defrost turns off all the water freezes up all over everything and the ice cubes are now a frozen clump around auger and it won't turn so turned ice maker off to stop ice and took auger bin out for now and I replaced defrost thermostat and didn't fix issue so I was told control board so before buying and in not be it could you please help.
Thx Rick
The defrost cycle normally shouldn’t run any longer that 30 minutes at most. You may have a problem with a temp sensor or the control board if the cycle lasts longer than that.
The temp sensor in the freezer behind the panel could cause the defrost to run longer possibly.
Hi i was wondering if you could please help me with my side by side fridge,It now runs for about 6-8 hours at a time then trips the circuit breaker,do you think it could be the defrost thermostat,,thanks ken
Hey Steve, my freezer doesnt freeze anymore it doesnt keep anything frozen and in turn my fridge side is also warmer , does replacing this thermostat fix the problem or what should i do?
Navee Jayaseelan If you could provide me with the model number on your freezer I will be able to look into this for you!
Hey Steve, my refrigerator has a defrost, how can I fix this what could it be. I take all the frost out and then starts working fine, after 2 weeks it begins the frost again and then it doesn't get to cool. But all the fans work
If you could provide me with the model number on your refrigerator I will be able to look into that problem for you!
my freezer is fine but my refrigerator us freezing, what can you suggest to do, thankyou
hi there i have a beko fridgefreezer the item will not get cold and make clicking noise. what could that be. thanks
I have a Kennmore side by side (363.9550920) that will not stop running. The temp switches are at 5 on both the refig and freezer. I can manually turn the freezer down to 1 and system will shut off only to turn back on in 5 minutes when I return it back to 5. This is constantley running and both temps are fine. Elec bill is going out of the roof because of this, cleaned below and that does not help. Please help!
+partselect Hi! Looking for help: freezer defrosting (partially) intermittently
GE profile side by side (TFX22PPBC)
just started in the last month, noticed because water from ice maker drains out dispenser leaving puddle. But sometimes when I notice it the ice (and items) have refrozen. Was rare (1x a month last month) now becoming more frequent (daily) sometimes I am able to catch it before full defrost (Popsicles in top basket melted but meat in lower baskets still frozen) and if I turn the freezer temp control knob slightly the compressor kicks on and it runs (for quite some time) and everything is back to normal again for a undetermined time (sometimes doesn't run again and partial defrost starts again- sometimes I have come back a few hours later to compressor working and everything fine.
Have not noticed any issues with fridge side being warm or items going bad at all.
Would this be the same issue as seen in the video?
Hi, I have a Roper (mo. RT21LMXKQ09) and I have a problem with the coils. They frost up like i guess they're supposed to normally do, but they don't defrost, causing the freezer to frost up too much and warms the inside of the freezer, I've replaced the defrost timer but that wasn't the problem because it's still doing it. I think its the thermostat but i don't know for sure. please help! I've already had to throw away 100$ worth of food, I'm not sure what to do.
I have a Whirlpool refrigerator and freezer side by side and air has quit blowing out of the vents to the refrigerator part. Water keeps over flowing the pan under refrigerator and puddles all in my floor. Please help me to know what it is making it do that and what I can to repair it. Thanks
Amy Sale What model number is your fridge?
ED5GHEXN000
+Amy Sale It sounds like you may have a defrost problem. Does the evaporator fan blow air in the freezer section? If so, then we would assume that the fan motor is good and that the evaporator has probably iced over. This would indicate a faultydefrost heater, termination thermostat or defrost control board. If the fan was not turning, then the evaporator fan motor is bad.
My Candy Fridge Freezer will not switch of on the fridge part, everything is freezing. When I switch it off at the power, it will come back on but will make a clicking noise, then stop after about 4hrs, is it the thermostat.
Damien Elliott What model number is it?
sorry I forgot another issue. The fridge makes a very loud humming sound usually in the night or early morning. The sound is the loudest in the freezer.
I have a Kenmore two sided refrigerator its running but not getting cold on either side what can it be? Please help!!!
Melody J What model number is it?
Advice for anyone with a three wire thermostat. One wire is for delaying the fan. I have a Maytag with a three wire d. thermostat. It is discontinued by manufacturer. The only aftermarket I could find specifically for this was a rip off at $70. I assumed I could just replace this with a two wire thermostat and eliminate the fan delay. But I could not find anyone willing to give me advice on that. So I ordered the cheapest Two wire thermostat ($7) from Ebay, that was for Maytag, although they have a universal one for $5. These type clip on thermostats are basically the same. They are only a circuit breaker. When fridge is cold all the time running the circuit to the two wires have continuity but it is not making a circuit until the defrost timer cycles into defrost then there is complete circuit and the defrost heater heats up to melt ice on evaporator. When hot enough the thermostat points disconnect and the circuit is broken keeping the heater from overheating. Thereafter the defrost timer goes out of the cycle until the next cycle. So all this thermostat does is to make a circuit to the heater. If other fridge do not need a third wire for fan delay why should mine? It don't need this fan delay. I connected the one wire to the wall plug and the other to the heater and it works great. Just figured it out. On your three wire plug the wire that is off to itself is the fan delay. Just cut all wires. Put a wirenut on the fan delay wire and fill the cavity with silicone. Then I spliced one wire to the plug where it fed the defrost and the other wire to the plug that goes to heater,. Silicone the cavity and plug it in. Cant hurt a thing, it is just making a circuit. I was told at parts house my defrost timer was $90 but they could give me a good deal at $65. I bought a Maytag timer for $14 on ebay. So I saved $114 on these parts. It is a crying shame the world is nothing but a rip off unless you do like the big fish and avoid the hook.
BTW, I used heatshrink butt connectors instead of electrical tape. Its much more secure and waterproof.
I just checked the bottom of fridge and it's freezing a quart size cup of water. I replaced the thermistor and defrost heater on Oct 28. I don't want to replace the freeze cracked water tank with my new one if the fridge is still freezing things. HELP!
will this fix my problem? everything in my refriderator side is freezing and the control knob is turned all the way down
I have the same issue!
Hey Luke just change the defrost thermostat $12 part and you can do it yourself.
Hi Giovanni, did this solve your problem? Thanks for helping out a fellow DIY-er in need, too!
Yes problem solved Thank you
Excellent! Good job, and thanks for watching!
sorry i forgot to mention its a side by side
My GE fridge (model no. PSC25PSWA SS) keeps melting the ice from the dispenser into the freezer, and the freezer's temp. goes up during the time. It seems like it happens every day. Can you please help me troubleshoot the cause of problem?
Yes I replaced mother board. .49 $ from Ge..I called in complained nicely. . Lol. .
gss25lgmbww GE thanks steve
Most of the time when you encounter this problem the Defrost Thermostat (part # ps1017716) needs to be replaced. If that doesn't appear to be the issue check your Temperature Sensor (part # ps304103).
Good luck with your repair!