Here are 15 interview questions related to Business Rules in ServiceNow that cover various aspects of their functionality, use cases, and best practices: 1. **What is a Business Rule in ServiceNow, and when is it used?** 2. **Explain the different execution types of Business Rules in ServiceNow.** 3. **How does a Business Rule differ from a Script Include or Client Script in ServiceNow?** 4. **What are the four types of Business Rule triggers, and when would you use each?** - Insert - Update - Delete - Query 5. **Can you explain the differences between ‘before,’ ‘after,’ and ‘async’ Business Rules?** 6. **What is the role of ‘current’ and ‘previous’ objects in Business Rules, and how are they used?** 7. **What are some best practices for writing efficient Business Rules in ServiceNow?** 8. **How can you prevent a Business Rule from running in a loop when updating records?** 9. **Can a Business Rule be run asynchronously? If yes, how and why would you use this?** 10. **How do you debug a Business Rule in ServiceNow?** 11. **How do you restrict a Business Rule to specific conditions or roles in ServiceNow?** 12. **How do you ensure that a Business Rule only runs on specific fields being updated?** 13. **Can you give an example of a complex Business Rule you’ve written and explain its purpose?** 14. **What is the impact of using multiple Business Rules on the same table, and how do you manage their order of execution?** 15. **In which cases would you use a Business Rule over a Workflow, Flow Designer, or Script Action?** These questions aim to explore both conceptual understanding and practical experience with Business Rules in ServiceNow, from basic to advanced topics.
If the user is having Admin role show only priority 1, category-hardware, state - new tickets. (before - query). please can you tell me this requirement
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Here are 15 interview questions related to Business Rules in ServiceNow that cover various aspects of their functionality, use cases, and best practices:
1. **What is a Business Rule in ServiceNow, and when is it used?**
2. **Explain the different execution types of Business Rules in ServiceNow.**
3. **How does a Business Rule differ from a Script Include or Client Script in ServiceNow?**
4. **What are the four types of Business Rule triggers, and when would you use each?**
- Insert
- Update
- Delete
- Query
5. **Can you explain the differences between ‘before,’ ‘after,’ and ‘async’ Business Rules?**
6. **What is the role of ‘current’ and ‘previous’ objects in Business Rules, and how are they used?**
7. **What are some best practices for writing efficient Business Rules in ServiceNow?**
8. **How can you prevent a Business Rule from running in a loop when updating records?**
9. **Can a Business Rule be run asynchronously? If yes, how and why would you use this?**
10. **How do you debug a Business Rule in ServiceNow?**
11. **How do you restrict a Business Rule to specific conditions or roles in ServiceNow?**
12. **How do you ensure that a Business Rule only runs on specific fields being updated?**
13. **Can you give an example of a complex Business Rule you’ve written and explain its purpose?**
14. **What is the impact of using multiple Business Rules on the same table, and how do you manage their order of execution?**
15. **In which cases would you use a Business Rule over a Workflow, Flow Designer, or Script Action?**
These questions aim to explore both conceptual understanding and practical experience with Business Rules in ServiceNow, from basic to advanced topics.
Thank you hardit.
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thanks sir
Glad it was helpful 😃
If the user is having Admin role show only priority 1, category-hardware, state - new tickets. (before - query). please can you tell me this requirement