5 *Random* but EASY Overlanding Mods

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  • Опубліковано 23 гру 2024

КОМЕНТАРІ • 148

  • @markausa9057
    @markausa9057 Рік тому +27

    Well said brother! I’m glad you voiced your opinion and hopefully companies out there take heed because off-roading communities is massive, and it would be unfortunate for a company’s name to be tarnished all because customer service is lacking.

    • @thedeltreedotcom
      @thedeltreedotcom Рік тому +2

      Right, this lack of operations control and automation through CS and shipping in smaller businesses is why Amazon is winning the game. We forget the world before Amazon.

  • @rommelrio
    @rommelrio Рік тому +14

    100% agree on customer service. I've experienced similar experiences with other companies and either they don't seem to give their staff the right training (for the larger companies) or some small businesses starting out don't realize customer service is part of their product/brand. Glad you eventually got it sorted out. I also have the power tank/rockslide engineering mount but was lucky that amazon had the power tank mount in stock when I ordered

  • @gschwendinger
    @gschwendinger Рік тому +6

    Good for you. Glad you stood your ground, called them out and shared this.

  • @Dowells_nest
    @Dowells_nest Рік тому +13

    Because of this video I am now a subscriber. Letting us know of possible issues and who or who not to deal with is what I am looking for. Great content!!!

  • @artinist
    @artinist Рік тому +7

    Under rated channel, top notch info and presentation

  • @offroadmark
    @offroadmark Рік тому +10

    Thanks for your part about Power Tank, influenced my purchasing decision since I’m in the market. I’m sure the product is great but despise bad customer service when it comes to making things right.

  • @handicap-87
    @handicap-87 Рік тому +1

    That first customer service rep should probably consider a different line of work. The fact that you were able to get in touch with someone who was willing to go above and beyond to satisfy you as a customer is what good customer service is all about. I hope that the good ppl at power tank see this video and are able to course adjust on how to properly accommodate the paying customers that help get the company to where it is today. I appreciate you sharing your experience, brothaman.

  • @4x4ready
    @4x4ready 4 місяці тому

    Your right for calling them on that terrible interaction 100% (and posting it). Awesome review man.

  • @rubymejias5815
    @rubymejias5815 Рік тому +1

    I very rarely comment on videos but love your content and honesty regarding products and companies. Keep at it. Thank you

  • @16minimonster16
    @16minimonster16 Рік тому

    Yes! The way the lady handled it is the correct way! They messed up. They fix it! Well done brother!

  • @NissanOverland
    @NissanOverland Рік тому +1

    As a small business, I know have to eat issues that I don't want to but you do right, suck it up and move on. Make the customer happy especially if I'm in the wrong.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      That part. I don't mind the mistakes at all. The first time I called I understand them not wanting to lose more. The second time when they forgot, that's when it shoulda been taken cared of immediately

    • @NissanOverland
      @NissanOverland Рік тому

      @BaptismOverland yea, I think it should've been overnighted with a return label for the other one when it got to you.

  • @dr.lefort1596
    @dr.lefort1596 Рік тому

    Subscribed because of the rant lol. Nice to see the honesty

  • @adecarlo29411
    @adecarlo29411 Рік тому +1

    Suggestion on that spare tire tank carrier. Double up the cargo straps. I have a similar setup for my gas cans. First trip out the single cargo strap failed and the entire setup went bouncing down the dirt road...

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      Agreed. What I'm thinking about is a strap that can also go the other way through the holes in the wheel. This should help prevent it falling off.

  • @TheAdventureCrusader1276
    @TheAdventureCrusader1276 Рік тому +2

    Hey Asia, with my spare tire mounting bracket ratchet strap, I folded the excess back on itself and then used a zip tie. It is an option.

  • @ctrlnull7228
    @ctrlnull7228 Рік тому +1

    Use rgb rock lights on the inside if you have a hard top. I keep it on red for bugs. Super bright

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Yeah was going to but didn't feel like doing any wiring. I have an RGB tailgate light I put though. This was the fastest solution.

  • @roaminanjin
    @roaminanjin Рік тому

    POSTED! Brother, fortunately for me, I live in Japan, where customer service is on point. However, companies have to realize that customers are the ones who are paying their paychecks, and if we're treated like it's always our faults when something goes wrong, then there will definitely be another company willing to go the extra mile for our customer satisfaction. You have the platform and dedicated followers who definitely want you to post things like this, it keeps it real for us, that even you have to deal with the same kind of $h1t. Your honesty and even your confliction makes me want to keep coming back to your content because I value your opinion, talent, and truthfulness. Keep it going, brother!

  • @dadams5040
    @dadams5040 Рік тому

    Customer Service is what matters most!! As a small business owner I couldn’t imagine doing that to a customer!

  • @justinlefever3180
    @justinlefever3180 Рік тому

    You sure said a mouthful, Bro. Customer service is a lost art! I hope Power Tank saw your video and that "customer service" rep had his ass handed to him.

  • @Mike-rk2tj
    @Mike-rk2tj Рік тому

    Your honesty will go a long way with subscribers. Great content

  • @sethpoeski2954
    @sethpoeski2954 Рік тому

    Customer service is absolutely paramount. I had a slight issue with the wrong product being shipped to me by a relatively new roof top tent company, and they immediately made it right. Zero hesitation. I will promote them to the moon for that! Super glad you spoke your mind on this. Keep that up!

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Agreed! Had the same issue with an RTT company that made it right. Conversely I had an issue with another company for an awning and this guy was super condescending

  • @riskadvisorla3868
    @riskadvisorla3868 Рік тому

    What a great way to mount the propane tank and tent. I’m going to steal your idea. Thanks!

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Just make sure that tank is super secure! Maybe even add a couple other safety features

  • @epprealty
    @epprealty 5 місяців тому

    Love the content and editing man, keep it up!

  • @johnluniewski1791
    @johnluniewski1791 Рік тому

    Glade you are speaking up. Customer service is the backbone of a company. Even some businesses that had extraordinary customer service have crashed after covid. Some businesses have terrible service from the get go. I try to be nice but after awhile unless you are direct with them and almost rude, which i hate doing and most time they instigate it, you don't get anywhere.
    There's some people that clearly shouldn't be working in retail and customer service.
    You're a 100% right!! Thank you for posting. At least we can all relate.

  • @marceld6061
    @marceld6061 Рік тому

    Re: under-seat lockbox, I had one in my JKU and loved it. I haven't found one for the JLU yet. One thing I want to know for the JL with the push button start, can I lock the Jeep keys in the box when the doors are off and just carry the lockbox key (go swimming, surfing etc), will it act as a faraday cage so the Jeep can't be started? With the JK that wasn't an issue.
    Glad you finally got that PowerTank issue sorted out. I hope they track back to the guy you first talked to and he gets "re-trained". What I was taught is that 'it is easier and more profitable for a company to *keep* their existing customers than it is to make *new* ones'. In other words, do what it takes to keep them happy.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Thank you. I've moved on from that company now lolol
      Hopefully you find a lock box for the JLU!

  • @Kevin90604
    @Kevin90604 Рік тому

    Yorkim LED’s are one of them top brands for interior bulbs.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Good to know! They work great. Honestly had never heard of them and the slogan weirded me out lol

  • @beardedtacoma
    @beardedtacoma Рік тому +1

    I use the rhino mount. Works great

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Game changer! At least for me when I need to pull front into garage and for the runner when the wife needs to go into a car garage lol

  • @hawkeshots
    @hawkeshots Рік тому

    i'm glad you posted the customer service experience! there are always a few bad apples in a bushel.

  • @ZekkouVids
    @ZekkouVids Рік тому +1

    Subscribed because of clips 15:08 -- 15:38 &&& 25:38 -- 25:57
    That kind of mindset/content is how you stay genuine as a youtuber and can snag people who dont watch youtube often (also quality vid production; which you got).
    I subscribe to like 10 people. I appreciate your vids brah.
    Wish we could see the gear in action MORE. Camping or on the trail. Even the special videos like AMSR, Life or Guest Interviews.

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      Only reason I haven't shown those videos much yet is 2 reasons:
      1) Im working on a film now for expo film festival that shows us on the trail and it's a big one so I've been focused on that
      2) We go on trips a lot and sometimes I wanna use that time to be with family and not be filming. It's my time to relax lol So that's why
      But I got you! Got some trips coming up soon where I can get some filming done

    • @ZekkouVids
      @ZekkouVids Рік тому

      ​@@BaptismOverland Time with the fam & friends > setting up shots. Memories trump reelsl by far (but ya still need it for vids).
      Film fest? Does it start with a S -- and end with a undance?
      Also get the filming and "personal" stuff. I never subscribe; let alone comment. You my style.
      Yeah man!

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      @@ZekkouVids hahah not quite that big. Overland Expo has film festivals on site every year. Overland Film Festival

  • @petersantulli2337
    @petersantulli2337 Рік тому

    I’m in customer service and have done it for years. You always make things right, whether it was in control or not. My wife had a similar experience with Rugged Ridge over simple trash bag for the Jeep. Now very hesitant to purchase anything from them going forward.

  • @dr.christophergroves2116
    @dr.christophergroves2116 Рік тому

    Hey .. this was excellent! I tried to install the amber lights same ones that you purchased. The ones in the midsection the Alopee (“change perfect” - lol)… Didn’t seem to go in started to smoke what am I missing here?

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Whoa! Really?! Idk. Did you try turning it around? And what was smoking? The unit or the bulb?

    • @dr.christophergroves2116
      @dr.christophergroves2116 Рік тому

      @@BaptismOverland I think both .. lol and yes, I did try turning it around in several ways

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      @@dr.christophergroves2116 if it's smoking don't install it. I'm gonna check mine today and see if it's doing that and I just didn't notice

    • @dr.christophergroves2116
      @dr.christophergroves2116 Рік тому

      @@BaptismOverland OK let me know if you can. I appreciate it. I installed the rear just fine. No problems went in. Smoothly looks great.

  • @JonnyBgooD007
    @JonnyBgooD007 Рік тому +1

    Im so glad that you're calling companies out on this. This is the dark side of these companies no one wants to showcase on social media. From what i've seen and experienced many times, the company goes above and beyond making excuses for their complacency.

  • @MM4X453
    @MM4X453 Рік тому

    similar experiences with TeraFlex . glad we have choices.

  • @chuckisbusy
    @chuckisbusy Рік тому

    Thanks for your rant. I bought a Powertank system in August. I had to call to them to double check something. I think I spoke with that same guy. I didn’t have any problems though. I did have a problem with Borla. I bought an $800 exhaust system, it was so bad dealing with them. I just threw the whole exhaust system in the scrap yard.

  • @Didewro
    @Didewro Рік тому +1

    I use to use them 15 years ago when they were mostly know at the quarter mile race tracks.....When companies get this big this usually happen. Thanks

  • @MSchumacherfan
    @MSchumacherfan Рік тому

    So did the amber led keep the bugs away?

    • @BaptismOverland
      @BaptismOverland  Рік тому

      I'll find out on my next trip! I might actually do an experiment with white and amber lights all around the vehicle

  • @ktm250xcw
    @ktm250xcw 3 місяці тому

    What radios were those? Any good for vehicle to vehicle comms?

    • @BaptismOverland
      @BaptismOverland  3 місяці тому +1

      I run Midland radios. I have a ton of reviews on my channel for coms. The ones I've been using lately is the GXT67Pro and the GXT3000s

    • @ktm250xcw
      @ktm250xcw 3 місяці тому

      @@BaptismOverland Appreciate

  • @LivingTheSantosLife
    @LivingTheSantosLife 4 місяці тому

    Your videos are great, especially for someone new to overlanding. Thanks for sharing your experience with Power tank…let’s hope the poor customer service has been addressed after your input!

  • @555kaneda
    @555kaneda Рік тому

    Did you purposely misspelled powertank to powertalk? If yes thats good 😊

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Wait...it is?!! Omg.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      OH! In the description?! Lol. Phew. That can be fixed. I thought I did it on the video!!

  • @taylorhale1035
    @taylorhale1035 Рік тому

    I was also in the market for propane alternatives recently and found the Power Tank mounting products. I couldn't justify a $125 mount when it didnt include a tank as well. I ended up going with the IGNIK product (even though similar in over-expensive pricing) because of sizing and carrying case. I could easily just ratchet it inside the bed somewhere and be fine with it.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Yeah IGNIK is awesome. But to use that I'll have to store it in vehicle which I didn't want. At least you have a bed to ratchet it onto.
      There's actually a guy on Etsy that makes the mounts for half the cost of the powertank and he's been getting some attention lately. You should check it out!

  • @Technomage1700
    @Technomage1700 Рік тому

    Thank you for your review. Information like this is helpful for potential future customers in the market for tanks. One bad apple spoils the bunch

  • @bradsunday
    @bradsunday Рік тому

    I had a buddy have a similar experience with them.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Damn! Crazy cuz on their website they said "we value customer service!" Hmmm

  • @Verb130
    @Verb130 Рік тому +3

    I had seen Power Tank products too. From an engineering stand point they are just off the shelf components. I ordered a tank, tank valve, regulator, and tank carry handle all well established brands with good quality control for a total of about half the price of Power Tank. Point is, power tank is a marketing company, making a lot of money with each tank system they sale. Parts inventory and labor of assembly are much less than what I paid and expended in an hour of labor. As an image and a marketing company, they should as a business model, work for a good customer experience. Next time build it yourself, it will be cheaper, less frustrating, and take less time.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Yep. I was actually gonna build one awhile ago but then ended up getting air compressors

  • @michaelfrymus
    @michaelfrymus Рік тому

    What's the big antenna for though?

  • @MrBillTroop73
    @MrBillTroop73 Рік тому

    It seems to be a thing these days, where companies create a shipping label before even pulling the product off the shelf. Because they can't charge your credit card until it ships. So they create the shipping label first thing to get your money right away, and worry about filling the order later.

  • @full_metal2452
    @full_metal2452 Рік тому +2

    Glad I decided to go ARB Twin compressor over Powertank.
    🔥

  • @ebec2believe776
    @ebec2believe776 Рік тому

    Subscribed just for the truth bomb! Thank you for not being a sellout!

  • @TheRealLifeoutdoors
    @TheRealLifeoutdoors Рік тому

    100 percent agree with you , poor customer service will ruin the best products

  • @davethrasher4124
    @davethrasher4124 Рік тому

    It should be noted, the underseat stuff only works with four door Jeeps. The tilt and tumble function of the two door doesn't allow for MOST underseat storage of anything. I recognize that they make up between 5-25% of sales total, but we are still out here.

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      2 doors are still awesome. Wish they had one for them

    • @davethrasher4124
      @davethrasher4124 Рік тому

      @BaptismOverland there's definitely workarounds. If I wanted, I could probably swap seats with a four door, or replace seats in this one like I did in my last two door. But it's not worth the hassle for me yet.

  • @Lukelollarofficial
    @Lukelollarofficial Рік тому

    Great video!

  • @thewadeoutdoors
    @thewadeoutdoors Рік тому

    😂😂😂 I’ve subscribed and liked because I found the tracking number! Well said!
    As you can see I’m a new channel and you’re a big inspiration! Thank you for the video and motivation! I’d love to meet up and hang out some time!

  • @PhiLIdahoTaco
    @PhiLIdahoTaco Місяць тому

    I have the same scenario with the CBI offroad. Great product, but the customer service is next to none.

    • @BaptismOverland
      @BaptismOverland  Місяць тому +1

      Damn sorry to hear that!

    • @PhiLIdahoTaco
      @PhiLIdahoTaco Місяць тому

      @@BaptismOverland I ordered their bed rack with 6 week lead time. 3 months later I still haven't got it. Call them on the 8th week and I get a roundaround excuse every week. Waiting for parts, broken powder coat machine, low staffing, etc. Had to cancel my camping trip because the rooftop came in but no place to put it in. lol

  • @jimt2316
    @jimt2316 Рік тому +1

    I feel like companies print the shipping label, then it sits at their shop while they
    fulfill the order. They often give a false promise of shipping.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      No it was def sent because USPS said the item was dropped off. Where it went from there who knows

  • @overlandtowater
    @overlandtowater Рік тому

    holy smokes $10ea for green bottles!! I get a 6 pack for 25 bucks here. great mods by the way!

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      That's what it costs online and at our Walmart here. But yeah. Either way, $5 refill is so much better and less waste!

    • @overlandtowater
      @overlandtowater Рік тому

      @@BaptismOverland Ive been contemplating the 5lb for a while but without a great place to mount it I never have. What you showed looks like a great option!

  • @brucesinclair9628
    @brucesinclair9628 Рік тому

    Hey long time no post, but I'm still watching. Two things, 1) Those ambers do they throw enough light and good enough quality to see things? I was thinking of doing this last year but just didn't know. Second thing your "passionate" talk about the customer service... I've had the same conversation with a couple companies. Now being in Canada and dealing with US companies is different, I had a warranty issue and the shipping was twice as much as the part needing to be fixed, of course it was a OEM part so I had to get it from this company. Let's just say that part is still broken and I'm not dealing with that company anymore... But there was no saving person on thier end for me. Hope all is well Peace

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Dude the ambers inside are nice lol. I've been highly impressed. If it feels dark for you you can always maybe do the front in white and the rears in amber for when you're opening the rear to get stuff at camp but keeping the front white so you can see what you need to

    • @brucesinclair9628
      @brucesinclair9628 Рік тому

      @@BaptismOverland cool beans man, I'll give it a try, up here the bugs can get too touchy feely in the camping season. Hey I forgot to mention but you keeping things honest and real is one major reason that keep people coming back to you. You haven't changed from your first videos with what content you want to show us, well done... just thought you should here that, peace

    • @BaptismOverland
      @BaptismOverland  Рік тому

      @@brucesinclair9628 appreciate that!!

  • @jmvreest
    @jmvreest Рік тому

    Much appreciated 👍

  • @mando_outdoors
    @mando_outdoors Рік тому

    Man, I hate that with companies and usps. I had a similar issue last year. I have a 2021 Jeep Cherokee trailhawk. The aftermarket support is lacking for this model. But there was only 1 company really making parts for it. I ordered a part that I wanted in order to run bulletpoint arms. And well after i ordered it, a day or so later i got a tracking number....It took over a month for me to get it. Gave me the same answers as well its not my fault. It got lost in shipment. But the tracking had never updated from it being created at his location... Im not one for bitching to get things free all the time. I just want it made right. Just like you.

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      Exactly! I don't want special treatment. I don't want free stuff. I just want it done right. Could've been settled the first time I called. So now they have one bracket lost in the mail, one that finally arrived to me and then a 3rd that's supposed to arrive tomorrow that I'll have to send back.

    • @mando_outdoors
      @mando_outdoors Рік тому +1

      @@BaptismOverland I sent you a message on IG. but its giving me errors. So not sure if i can communicate on there from work :/

    • @user-dw4cv3xq5u
      @user-dw4cv3xq5u Рік тому +1

      It’s not lacking, it’s just proportionate with the demographic/user base of the vehicle.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      @@user-dw4cv3xq5u for the Jeep it's def not lacking lol. I think the wrangler has the biggest aftermarket support out of all vehicles

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      @@mando_outdoors try when you get off work and if not I'll give you an email

  • @masonstruckadventure9368
    @masonstruckadventure9368 Рік тому +1

    I want to make sure I get a tracking number for my response. Lol Damn son

    • @BaptismOverland
      @BaptismOverland  Рік тому

      😂 your response has been noted as 1H375927423RGk

  • @Beauty_and_TheBeard
    @Beauty_and_TheBeard Рік тому

    Right

  • @InGratitudeIam
    @InGratitudeIam Рік тому +1

    Hopefully, Power Tank will work with that crappy CS guy and show him the error of his ways. On the second call with that guy, after him dropping the ball, I would have spoken with his boss's boss because something isn't right in that department which is critical to the company and their customers. That guy should have made it right regardless of fault. Most importantly, you should NEVER had been blamed.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      So the guy I spoke to had a name that was similar to the owner of the company. And during the call he kept saying "I'll be out a tank" like it's HIM and not the company. So either I spoke to a rep who had the same name or I was speaking directly to the owner 👀 I don't know as I never got his last name

  • @a.k.forister1400
    @a.k.forister1400 Рік тому

    I called the same company needing a part for my propane tank holder. I dropped the part in the desert, on a trip. When I explained what I needed, they argued with me, and were condescending. I got my part, but I will never do business with them again.

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      Me too! Like why are you arguing and condescending? Cuz that's exactly how they talked to me

  • @dubblekil
    @dubblekil Рік тому +1

    companies need to be called out more for their poor performances sure it could totally be a one off issue but take the effort to make it right. "i forgot to send it out" is not an issue with a third party and should have been rectified. we the consumer suffer when we allow companies to take advantage. all my other hobbies dont seem to have these sort of issues and they all seem to want to make it right but when it comes to overlanding companies they all seem to want to take advantage of their consumer.

  • @overlandready
    @overlandready Рік тому

    On an overland/remote travel vehicle a lockbox is essential, I have one on the Landy, no I'm not saying where it is...
    Folding antenna mount, not really a necessary item, depends on the antenna, if it needs a ground plain, it could be a cause of poor signal as gives a poor or resistored ground. (amatuer licence holder and have played around with a lot of vehicle antennas.
    External gas bottles is never a great idea in my view, too much possibility of theft and it's constantly in the weather and sun, especially on the back it gets all the debris off the road, better to mount in a separate side accessed locker, with adquate venting direct to outside. if the bottle leaks it vents safe, it's not liable to easy theft and it's secure, what is better?
    all camp lights it's a good idea to have colour change or separate amber or red lights, as you rightly say, moths and bugs love white light, it's their moon.
    I like the tent holders, especially if you have something like an Oztent or HM Wizz. Perfect.
    Re shipping, there is a differnce in fault and responsibility! It may not be the sender's fault, but it is their responsibility to make sure the shipping method is reliable and delivers, after all, not receiving goods is bad, but here, the law is on the side of the purchaser, so the sender is responsible for the goods until the purchaser receives them, so here your claim would be just. Also the sender has already lost the goods as won't get them returned mid shipping so the paid for a service is irrelevent as you paid for 3 day and didin't get it TWICE! That is bad. Here we have consumer rights legislation that sets out responsibilities of each party, on the whole it works, but the latest set of regs isn't as good as the preceeding versions.
    Seems like "Powertank" needs to have a good look at their customer services staff, promote the attitude of the woman, fire that man, good companies loose customers by poor staff attitudes.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      Thanks man!
      As far as folding antenna mount, I haven't had issues. I've been getting great range still.
      For propane tank holder, that's why I did it this way. I won't run it permanently and thus not worried about theft. If someone is stealing it while I'm on the the trail or camping, then it's time to pull out that firearm from the lockbox cuz there's def someone in the woods that shouldn't be there! Lol (And yes that def happens...)

  • @myself7630
    @myself7630 Рік тому

    Red led lights so it doesn't mess with night vision as well as dogs vision when on a search and rescue mission.

    • @BaptismOverland
      @BaptismOverland  Рік тому +1

      Yep! But I didn't want red inside when I'm needing things daily. Maybe would be good to switch to that when camping. You just gave me a good idea!

    • @myself7630
      @myself7630 Рік тому

      @@BaptismOverland now you have my interest. I'll be waiting. Enjoy

  • @darrinwagoner3025
    @darrinwagoner3025 Рік тому

    I hope PowerTank see's this video.

  • @brianwaymire7495
    @brianwaymire7495 Рік тому

    cool

  • @dnf1812
    @dnf1812 Рік тому

    I really hate bad customer service, especially when they are so rude.

  • @felishagathright4013
    @felishagathright4013 Рік тому

    I surely hope they did something about that guy. Customer service will make or break a company. I had similar situation with a small company. Got up date email for back ordered product. Then nothing. Finally out of blue i got a lesser quality brand for the price i paid. Will never do business with them again.

  • @prepperboss
    @prepperboss Рік тому

    The consumer for the last couple of decades has become an endangered species. This clown probably has a gender studies degree, been coddled all of his life, and got a customer (non) service job because he doesn’t have one damn skill to his name. He is too stupid to know that he has only one purpose, that is too get every customer to come back and buy more stuff from his company. That being said, the company has a responsibility to hire, train, and monitor their employee’s performance……….obviously they failed with this guy , and that is on them. This is why competition is so important; it weeds out the marginal players and rewards the stars. Great video, love the mods.

  • @jeremykeith3152
    @jeremykeith3152 Рік тому

    I don’t even know WTH that means… 😂

  • @ScottyD0578
    @ScottyD0578 Рік тому

    Way too overpriced item for the tank mount

    • @BaptismOverland
      @BaptismOverland  Рік тому

      I agree. There's a guy on Etsy that makes them for half the price. Shoulda supported them. Problem was I needed it quick (which didn't happen anyway). Lesson learned.

  • @321southtube
    @321southtube 11 місяців тому

    Firefighter paramedic for 30 years. Please....I know everyone wants to look cool. Please stop putting propane tanks and fuel tanks on the rear, side, or top of your vehicle. When you get hit or roll over, a minor incident turns into an explosion and/or fire. Instead of bumps and bruises, you're in the burn unit or morgue.....and that's not cool. Only suicide bombers strap fuel and propane tanks to their vehicles.

    • @BaptismOverland
      @BaptismOverland  11 місяців тому

      Good insight. How would you suggest us to bring propane then? Is there a safer way?

  • @LANDCRUISERLIFE
    @LANDCRUISERLIFE Рік тому

    Sounds like a millenial rant, Was usps fault from the beginning, then you wanted a freebie from them.. They did however do you wrong by shipping it later than what they stated on the 2nd phone call... All this for a stupid crucial "hey look at all my overland equipment " glorified propane tank holder..lol

    • @BaptismOverland
      @BaptismOverland  Рік тому

      First off Gen X. Second, sounds to me you work with them. I didn't want a freebie. I never do. I would gladly send the other one back when it arrives.
      Listen closer next time.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      But you're cute for the post I'll give you that.

    • @BaptismOverland
      @BaptismOverland  Рік тому

      So you're saying you are ok with ordering something that you need for a trip and not have them come through and then the company says they'll send you another but then they don't? So you're ok with not keeping their word or doing right by you? Good to know!

    • @LANDCRUISERLIFE
      @LANDCRUISERLIFE Рік тому

      @@BaptismOverland lol..relax.. like gen x is any better..lol.. I meant a freebie as far as your updated shipping at shippers cost when it was usps' fault..

    • @LANDCRUISERLIFE
      @LANDCRUISERLIFE Рік тому

      @@BaptismOverland sorry I don't swing that way... But your ear rings are cute... you need to relax.. After all it's just my opinion.